Qureos Mentor

Selective Insurance

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
This position is responsible for our portfolio in the Community &amp; Public Services (CAPS) market segment and its profitable growth. The CAPS market segments include social services, municipalities, public &amp; private schools, senior living, and religious institutions. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment. Working cross-departmentally in a collaborative fashion, this leader identifies actionable insights and trends to refine their segment&rsquo;s underwriting strategies to improve performance.</div>
Responsibilities:
<ul><li>Set and advance the underwriting strategy for the CAPS market segment, ensuring a broad, generalist underwriting appetite complemented by specialty niches and supported by underwriting guidelines</li><li>
Generate actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability for the market segment that support diversification and breadth of appetite. Develop, refine, maintain and monitor adherence to underwriting guidelines and standards</li><li>
Monitor external factors that can impact the market segment&rsquo;s customers including economic, technological, social, political and environmental. Develop strategies to capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes. Conduct direct external engagement with segment customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs</li><li>
Identify opportunities for expansion of our segment&rsquo;s underwriting appetite and product development including new coverage opportunities for the segment. Partner with Product teams on technology solutions that improve the efficiency and accuracy of underwriting in the segment</li><li>
Lead and develop a team of highly skilled subject matter experts responsible for managing transactional engagement (referrals and consultations) with the company&rsquo;s regional front-line underwriters. Ensure proper daily coaching, training, mentoring and knowledge transfer by the team as well as active visibility in the field. Delegate authority to the team and imprint on regional authority delegations</li><li>
This leader will provide direct underwriting expertise on the segment&rsquo;s most complex, unique or high-exposure risks for the market segment&rsquo;s referrals and consultations</li><li>
Maintain a strong in-person field presence to gather input first-hand from our regional teams, agents and insureds to successfully balance underwriting expectations with competitive intelligence, sales and marketing</li><li>
Partner with actuarial, advanced analytics, claims leadership, competitive intelligence, legal, line of business, marketing, premium audit, product leadership, region leadership and teams, regulatory compliance, risk management and the other market segment leaders</li></ul>
Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Managing small projects; Excellent customer service, networking and relationship building skills; Strong sales and negotiation skills; Strong problem-solving ability, and excellent presentation skills; and Proven leadership capability. Must have valid state-issued driver&rsquo;s license in good standing and be able to drive an automobile</li></ul><div></div><div><b><br>
Education and Experience</b></div><ul><li>
Bachelor's degree</li><li>
10+ years generalist Commercial Lines underwriting experience including 5+ years in the CAPS market segment</li></ul><br>
<div></div>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.</div><div><br>
</div><div>The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $184,000.00 - USD $238,000.00 /Yr. Additional Information:
<div><i>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i></div><div></div><div><i><br>
For Massachusetts Applicants</i></div><div><i>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Community & Public Services Market Segment Leader

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
Selective Insurance is seeking a Construction Defect Complex Claim Adjuster for this remote position.</div><div></div><p><br>
The purpose of this position is to provide direct handling of the company&rsquo;s most complex and challenging construction defect claims within our Standard Lines team, which will include, but not be limited to, <b>large(r) exposure subcontractors and/or general contractors</b>. Responsibilities of this position include coverage analysis, risk transfer, investigation, evaluation, negotiation, and disposition of assigned claims. The candidate must possess strong litigation management skills to actively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company. The individual in this position must process claims within company policies, procedures, and within individual's prescribed authority while providing exceptional customer experience and high standards of performance. This individual must be strategic in directing litigation to a positive cost-effective resolution and must be highly organized to track and control large loss exposures. Job duties will include, but not be limited to, communication and collaboration with key internal and external stakeholders, training, development and mentoring of less experienced personnel involved with construction defect claims. The position may require travel to mediations, arbitrations, settlement conferences, trials, or other proceedings. The individual must execute all job duties and responsibilities in compliance with applicable legal and regulatory requirements, including possessing proper licensure in the states that Selective works within.
</p>Responsibilities:
<ul><li>Effectively evaluate and identify coverage issues for named insureds facing claims for construction defects. Elevate coverage issues as appropriate to management.</li><li>
Investigate claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, brokers, and others having pertinent information.</li><li>
Identify and enforce risk transfer opportunities to co-carriers of the named insured and for carriers of subcontractors with contractual indemnity and additional insured obligations, as applicable.</li><li>
Effectively communicate task and fee/cost expectations with vendors and attorneys and enforce compliance with those expectations.</li><li>
Timely analyze information to evaluate and determine the extent of loss, taking into consideration covered v. uncovered damages, liability, risk transfer, time on risk and litigation costs.</li><li>
Effectively evaluate, negotiate, and resolve claims within delegated authority.</li><li>
Provide required reports to claims, underwriting, reinsurance and actuarial on significant exposure cases.</li><li>
Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management.</li><li>
Ensure proper referrals and timely updates to appropriate Reinsurer(s).</li><li>
Communicate with all levels of management, when appropriate.
</li><li>Must have a valid driver&rsquo;s license.
</li></ul>Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills.</li><li>
Proficient in analyzing coverage and drafting coverage letters.</li><li>
Ability and willingness to delineate cost expectations to vendors and outside counsel and enforce compliance is an absolute requirement.</li><li>
Excellent presentation skills.</li><li>
Ability to work independently in a paperless environment.</li><li>
Eagerness to participate and collaborate in team meetings, both online and in person to share experience and foster continuous improvement for better claim outcomes.
</li><li>Ability to compose professional and accurate correspondence, including reservation of rights and disclaimer letters.</li><li>
Proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint.</li>
Multi-State licensing required.<br>
<li>
</li></ul><div><br>
<b>Education and Experience</b></div><ul><li>
10+ years overall claim experience with 8+ years with handling large construction defect claims that involve complex coverage analysis and significant large loss evaluations preferred.
</li><li>College degree preferred but not required.
</li><li>Law degree preferred but not required.</li><li>
Litigation and coverage knowledge of &ldquo;west coast&rdquo; jurisdictions preferred but not required.</li></ul>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.<br>
<br>
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $124,000.00 - USD $160,000.00 /Yr. Additional Information:
<div><i>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i><br>
<br>
<i>For Massachusetts Applicants</i><br>
<br>
<i>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Complex Claims Specialist-Construction Defect (Remote)

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
Selective Insurance is seeking a Claims Technical Specialist-Construction Defect for this remote position. This role will investigate, negotiate and conclude by settlement or denial complex and challenging claims. The individual in this position will also ensure claims are processed within company policies, procedures, and individual's prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.</div>
Responsibilities:
<ul><li>Investigate the claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information.</li><li>
Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary.</li><li>
Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution.</li><li>
Evaluate, negotiate and settle both non-litigated and litigated claims within delegated authority. Handle litigation files from start to finish.</li><li>
Update ACS on a continual basis to accurately reflect status of each assigned fie and to initiate percentage of negligence on the part of the insured to determine &quot;chargeablity&quot;.</li><li>
Receive and approve expenses incurred to investigate, process, and handle a claim.</li><li>
Prepare check requisitions for all loss and expense payments.</li><li>
Explore salvage and subrogation potential on all claims. Prepare for and participate in claims review and settlement conferences.</li><li>
Close claim by issuing check or denial and securing appropriate releases.</li><li>
Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee&rsquo;s time and a valid driver&rsquo;s license.</li></ul>
Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Must be able to handle litigation files from start to finish. 80% to 90% of CD files are in suit or expected to be litigated.</li><li>
Must understand and interpret policy forms and endorsements that may limit or exclude coverage.</li><li>
Must understand and interpret Named Insured role and obligations to others (GC, sub, sub-sub, etc.).</li><li>
Must be able to determine Additional Insured obligations, if any.</li><li>
Must be able to evaluate contractual obligations and their effect on coverage.</li><li>
Ability to author Coverage Position Letters (ROR, Disclaimers, etc.) to submit for approval by management.</li><li>
Ability to recognize coverage issues that require evaluation by the internal coverage team and/or outside coverage counsel.</li><li>
Recognition of potential early settlement opportunities and willingness to recommend business decisions to resolve.</li></ul><div><b><br>
Education and Experience</b></div><ul><li>
College degree preferred.</li><li>
Prefer 7-10 years claims experience.</li><li>
5+ years with handling construction defect claims that involve complex coverage analysis and moderate to high loss evaluations.</li></ul>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.<br>
<br>
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $96.00 - USD $125,000.00 /Yr. Additional Information:
<div><i>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i><br>
<br>
<i>For Massachusetts Applicants</i><br>
<br>
<i>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Claims Technical Specialist - Construction Defect (Remote)

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
Selective Insurance is seeking an E&amp;S Liability Claims Technical Specialist to handle both non-litigated and litigated Excess &amp; Surplus General Liability claims. This is a remote position.</div><div></div><div><br>
Responsibilities of this position include investigation, coverage analysis, risk transfer, evaluation, negotiation, and disposition of assigned claims. Must have expertise in handling a claim from start to finish including the initial contact with the insured, doing an investigation, conducting a full coverage review, tendering and responding to tenders, and identifying relevant legal and coverage issues. The individual in this position will also ensure claims are processed within company policies, procedures, and individual's prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.</div>
Responsibilities:
<ul><li>Investigate litigated and non-litigated claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. Attend mediations and trials as needed.</li><li>
Analyze information, including depositions, expert reports, attorney evaluations, gained from discovery during litigation and pre-suit investigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence.</li><li>
Investigate coverage and draft tenders, responses to tenders, and draft coverage letters.</li><li>
Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents.</li><li>
Evaluate, negotiate and settle claims within delegated authority. Handle non-litigation and litigation files from start to finish.</li><li>
Update MCS on a continual basis to accurately reflect status of each assigned file. Do a full liability and damages analysis.</li><li>
Receive and approve expenses incurred to investigate, process, and handle a claim.</li><li>
Prepare check requisitions for all loss and expense payments.</li><li>
Explore salvage and subrogation potential on all claims.</li><li>
Prepare for and participate in claims review and settlement conferences.</li><li>
Close claim by issuing check or disclaimer and secure appropriate releases.</li></ul>
Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Excellent Customer Service Skills required.</li><li>
Prior experience handling litigation claims preferred.</li></ul><div><b><br>
Education and Experience</b></div><ul><li>
College degree preferred.</li><li>
Minimum 7 years claims handling experience.</li><li>
Excellent Customer Service Skills required.</li><li>
Prior experience handling litigation preferred.</li><li>
Excess Surplus experience is a plus but not necessary.
</li><li>Multi State Licensing.</li></ul><br>
<div></div>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.<br>
<br>
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $95,000.00 - USD $125,000.00 /Yr. Additional Information:
<div><i>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i><br>
<br>
<i>For Massachusetts Applicants</i><br>
<br>
<i>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Claims Tech Specialist -Remote

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div><b>
Join Our Team as an Auto Physical Damage Claim Representative at Selective!</b></div><div><br>
As an Auto Physical Damage Claim Representative at Selective you will play a crucial role in ensuring our customers receive the best service possible. As part of this role, you will manage auto claims from start to finish. You will investigate all claim details by gathering information from insureds, claimants, witnesses, and repair shop personnel to conclude settlement or denial of the claim. As an Auto Physical Damage Claim Rep you will ensure claims are processed within company policies, procedures, and individual&rsquo;s prescribed authority with exceptional standards of performance. You will work in a collaborative and supportive environment, where you will have access to ongoing training and future development opportunities. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.</div><div><ul><li><br>
<b>Please also note, there are two weeks of mandatory onsite trainings. The week of 7/6/2026 will be held in our Charlotte, NC office and the week of 7/27/2026 will be held in our Richmond, VA office.</b></li></ul></div>
Responsibilities:
<ul><li>Investigate claims through various methods of communication with claim parties. Analyze information obtained through investigation in order to evaluate assigned claims to determine the extent of loss and liability.</li><li>
Review/analyze policy forms to determine the appropriate coverage for a loss, including limits and deductibles. Escalate claims appropriately when outside scope of handling for this position.</li><li>
Establish and continuously review reserves and input claim information in the Claims System.</li><li>
Update the claims system on a continual basis to accurately reflect status of assigned file and to initiate percentage of negligence on the part of the insured to determine &quot;chargeability&quot;.</li><li>
Document claim activity and maintain control of work through documentation and diary/task system.</li><li>
Review and approve expenses incurred to investigate process and handle a claim. Recognizes fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.</li><li>
Direct customer to approved car rental vendor, aggressively manage car rental expenses, set up appropriate inspection and repair assignments, and process immediate removal of total loss vehicles to salvage yard.</li><li>
Close claim by issuing check or denial. Issue appropriate letters based on state regulations and company directives. Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution. Utilize vendors and other resources as necessary to assist with resolving disputed claims. Explore subrogation opportunities on all claims assigned.</li><li>
May handle low complexity property losses.</li></ul>
Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Understanding of Commercial and Personal Automobile policy language and endorsements.</li><li>
Adjuster licenses in states requiring same (obtain within 3 months of hire).</li><li>
Exceptional customer service skills.</li></ul><div><b>
Education and Experience</b></div><ul><li>
College degree preferred.<br>
1-3 years of claim handling experience preferred.</li></ul>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.<br>
<br>
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $42,000.00 - USD $58,000.00 /Yr. Additional Information:
<div><i>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i><br>
<br>
<i>For Massachusetts Applicants</i><br>
<br>
<i>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Auto Physical Damage Claim Rep (Remote)

Auto Physical Damage Claim Rep (Hybrid) - Charlotte, NC or Indianapolis, IN

<div>About Us:
<div><i>
At Selective, we don't just insure uniquely, we employ uniqueness.</i><br>
<br>
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year.<br>
<br>
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
Selective Insurance is seeking two (2) WC Claim Reps for our Charlotte, NC office. One position will manage the New Jersey region while the other will concentrate on the Southern/West regions (specifically AZ, CO, GA, KY, NC, SC, TN, UT and VA).</div><div></div><div><br>
Responsibility includes effective and timely communication with employer, employee, and medical provider. Investigate lost time claims to determine coverage and compensability based on jurisdictional guidelines. Obtain relevant information necessary for a thorough investigation. Freeze facts of claims and make timely decisions. Effective and consistent partnership with nurse management to return injured worker back to gainful employment when necessary. Manage administration of benefits and claim resolution. Provide compelling customer service. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.</div>
Responsibilities:
<ul><li>Receives assigned lost time claims for investigation to determine coverage and compensability on claims with a short disability period of 8 weeks or less (could occasionally exceed 8 weeks).</li><li>
Processes claims which include the following activities: Making contacts, setting reserves, establishing file in MCS, evaluating exposure, and establishing initial and subsequent reserves on less severe claims with a general exposure of less than $25,000, and analyzing investigational data. Makes timely payments and follow through to resolution. May occasionally handle claims that exceed $25,000.</li><li>
Documents claim files and maintains control of work through documentation or diary system.</li><li>
Handle non-litigated claims only.</li><li>
File state forms timely in accordance with statutory guidelines.</li><li>
Collaborate with nurses and vendors on medical and disability management.</li><li>
Prepare for and participate in claims review and settlement conferences.</li><li>
Ensures compliance with company, state, and federal regulations.</li></ul>
Qualifications:
<div><b>
Knowledge and Requirements</b></div><ul><li>
Knowledge of workers compensation statutes, coverage, and case law.</li><li>
Excellent written and verbal communication skills.</li><li>
Working knowledge of medical treatment and terms as related to medical only workers compensation claims.</li><li>
Critical thinking skills to assess compensability of WC claim as it relates to the facts and law.</li></ul><div><b><br>
Education and Experience</b></div><ul><li>
College degree preferred;</li><li>
1-3 years of workers comp claims experience preferred.</li></ul>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.<br>
<br>
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $60,000.00 - USD $78,000.00 /Yr. Additional Information:
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Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.</i><br>
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<i>For Massachusetts Applicants</i><br>
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<i>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

WC Claims Representative - Charlotte, NC (Hybrid)

Join Selective Insurance and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.