Abrar Admin

Seminole Classic Casino Hollywood

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Essential Job Functions
May include but are not limited to:<ul><li>
Generates revenue through new business to Seminole Classic Casino</li><li>
Maintains relationships and markets our gaming product and amenities to valued guests.</li><li>
Greets guests in the casino and participates in social events and special promotions.</li><li>
Tracks guest&rsquo;s visits, arranges accommodations and provides complimentaries according to established guidelines.</li><li>
Telemarkets assigned guests to drive incremental trips and revenue utilizing available offers</li><li>
Issues Player&rsquo;s Club cards and promotes the program and related promotions.</li><li>
Increases the growth of gaming revenues through development of a targeted guest base.</li><li>
Updates guest history for future visits. Ensures the protection of customer&rsquo;s rewards and credit lines.</li><li>
 Effectively handles customer complaints and discrepancies in an efficient and courteous manner.</li><li>
Provides special services to include food, beverage, transportation, cross-property events and Player&rsquo;s Club programs.</li><li>
Achieves quotas provided by management for room goals, new card sign-ups, events, entertainment, etc&hellip;</li><li>
Assists in the development of incentive programs, host goals, special events and marketing programs.</li><li>
Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.</li><li>
Keeps informed of competitive promotions.</li><li>
Safeguards the confidential nature of all departmental and company records.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<ul><li>
Five (5) years of casino host experience and three (3) years of casino market experience in Florida required.</li><li>
Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>
High school diploma or equivalent required. Bachelor&rsquo;s degree in Accounting, Business Administration, Finance or Marketing preferred.</li><li>
Must be computer literate. Proficient knowledge of Microsoft Office, Excel, and Word is preferred.</li><li>
Must have excellent communication skills, tact and judgment, high moral integrity and strong work ethic.</li><li>
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li><li>
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li><li>
Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li><li>
Excellent interpersonal, communication, team building and problem solving skills required.</li><li>
Must have the ability to resolve stressful situations.</li><li>
Must be able to make sound complimentary decisions based on tracked customer play.</li><li>
Must be self motivated and able to work under pressure, handle situations in a timely manner, and work independently.</li><li>
Analytical skill and customer service orientation required.</li><li>
Ability to perform multiple tasks in an efficient manner.</li><li>
Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li><li>
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li><li>
Must be able to complete standard Seminole Tribe of Florida forms and reports.</li><li>
Must be able to speak to the general public and/or groups of individuals.</li><li>
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li><li>
Ability to function and manage in non-standard situations where independent judgment is required and limited guidelines exist.</li></ul>
Work Environment:<ul><li>
Must be able to work in a smoking environment</li><li>
Must be able and willing to work any shift and long hours when necessary to include working evenings, weekends and holidays.</li><li>
Must be able to continuously maneuver around the office and property, often standing for long hours.</li><li>
Must have the manual dexterity to operate a computer and other office equipment.</li><li>
Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.</li><li>
Duties and responsibilities are typically performed on the Casino Floor with constant exposure to general public.</li></ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming&rsquo;s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:<ul><li>
Credit Check</li><li>
Criminal Background Check</li><li>
Drug Screen
</li></ul>Disclaimer 
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</div>

Executive Host

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Essential Job Functions
May include but are not limited to:<ul><li>
Generates revenue through new business to Seminole Classic Casino</li></ul><ul><li>
Build, maintain, and grow strong relationships with valued Guests by actively marketing gaming products, amenities, promotions, and hosted experiences.</li><li>
Drive new business through high-volume outbound calling, telemarketing campaigns, and proactive sales strategies.</li><li>
Telemarkets assigned guests to drive incremental trips and revenue utilizing available offers</li><li>
Meet and exceed established performance benchmarks and revenue growth expectations.</li><li>
Develop and manage a targeted Guest base to increase gaming revenue and overall profitability.</li><li>
Greet and engage Guests on the casino floor and participate in social events, special promotions, and hosted activities.</li><li>
Issue Player&rsquo;s Club cards and actively promote Player&rsquo;s Club enrollment, tiers, and related promotions.</li><li>
Update and maintain accurate Guest profiles and visit histories to support strategic marketing and future visitation.</li><li>
Market to predetermined active and inactive Guests via phone, mail, and direct outreach to drive brand loyalty and visitation; track and report results.</li><li>
Effectively handle Guest complaints and resolve discrepancies in a professional, timely, and courteous manner.</li><li>
Ensure the protection and proper use of Guest rewards, credit lines, and confidential information.</li><li>
Provide elevated service offerings including food, beverage, transportation, cross-property events, and Player&rsquo;s Club programs.</li><li>
Assist in the training and development of Casino Hosts, including oversight of comp issuance in accordance with assigned approval levels.</li><li>
Monitor and ensure comp usage and reinvestment strategies align with departmental goals and revenue objectives.</li><li>
Assist in the development of host benchmarks, incentive programs, special events, and sales-driven marketing initiatives.</li><li>
Create, plan, and execute targeted events and strategies for focused Guest segments to maximize revenue growth.</li><li>
Lead and participate in off-property activations, festivals, dinners, and hosted events to drive new business acquisition.</li><li>
Play a key role in expanding the Asian market through targeted outreach, off-property hosting, and strategic relationship building.</li><li>
Maintain up-to-date knowledge of gaming machines, player tracking systems, promotions, entertainment offerings, and property operations.</li><li>
Stay informed of competitive promotions and market trends to identify new growth opportunities.</li><li>
Respond to Player&rsquo;s Club correspondence and Guest service survey feedback, communicating insights to appropriate department leaders.</li><li>
Safeguard the confidential nature of all departmental and property records.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:<ul><li>
Mandarin speaking is required for this position.</li><li>
Strong sales mindset with proven experience in outbound calling, telemarketing, or revenue-driven Guest development.</li><li>
Ability to build relationships quickly and convert prospects into loyal Guests.</li><li>
Knowledge of casino operations, player development, and comp management preferred.</li><li>
Experience working with targeted markets, particularly Asian clientele, a strong plus.</li><li>
Excellent communication, organizational, and follow-up skills.</li><li>
Ability to work flexible hours, including nights, weekends, and off-property events.</li></ul>
Work Environment:<ul><li>
Must be able to work in a smoking environment</li><li>
Must be able and willing to work any shift and long hours when necessary to include working evenings, weekends and holidays.</li><li>
Must be able to continuously maneuver around the office and property, often standing for long hours.</li><li>
Must have the manual dexterity to operate a computer and other office equipment.</li><li>
Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.</li><li>
Duties and responsibilities are typically performed on the Casino Floor with constant exposure to general public.</li></ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming&rsquo;s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:<ul><li>
Credit Check</li><li>
Criminal Background Check</li><li>
Drug Screen
</li></ul>Disclaimer 
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</div>

Executive Casino Host - Asian

<div>Our team members are the key to our company&rsquo;s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Seminole Classic Casino pioneered Indian gaming when it opened as the country&rsquo;s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate&rsquo;s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: 
We don&rsquo;t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn&rsquo;t just a part of our mission statement at Seminole Gaming; it&rsquo;s a commitment to each and every one of our current and future Guests.
The Bartender&rsquo;s duties include, but are not limited to mixing and serving alcoholic and non-alcoholic drinks to guests and while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner.
Essential Job Functions:<ul><li>
Prepares all drinks in accordance with established recipes.</li><li>
Serves guests and servers according to established policy.</li><li>
Responsible for checks issued to him/her and acts as a cashier in front and service bars, except on casino floor.</li><li>
Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies.</li><li>
Maintains a clean, safe, hazard-free work environment within area of responsibility.</li><li>
Ensure a positive guest experience</li><li>
Interact and service guests in a cordial and gracious manner while being able to present a professional experience</li><li>
Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures</li><li>
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li></ul>
Qualifications:
<ul><li>High school diploma or general education degree (GED) is required as well as certificate in Mixology.</li><li>
Minimum of two (2) years in high volume bartending. T.I.P.S. certification and Sanitation certification is preferred.</li><li>
Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.</li></ul>
Work Environment:<ul><li>
May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li></ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming&rsquo;s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:<ul><li>
Credit Check</li><li>
Criminal Background Check</li><li>
Drug Screen</li></ul></div>

Bartender

Join Seminole Classic Casino Hollywood and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Seminole Classic Casino Hollywood

About Company

Executive Host

Executive Casino Host - Asian

Bartender