Qureos Mentor

Sentry

At Sentry, we work to understand your business. We offer customizable business insurance, employee 401(k) plans, business life insurance, and the security of an A+ rating from A.M. Best. With over 120 years of experience, we provide dedicated service and innovative solutions tailored to meet the unique needs of our clients across various industries.

<div>This role can be filled working out of our Milwaukee or Madison, WI offices and will follow Sentry&rsquo;s hybrid work schedule.
As an Underwriting Support Specialist, you will be responsible for specific territories utilizing your talents to support the commercial lines business and underwriting team.<div> 
What You&rsquo;ll Do 
<ul><li>Documents and maintains customer information and forms necessary for policies and/or policy changes in various systems. Handles the most complex transactions by gathering all necessary data from various sources, updating applicable systems, reviewing output for accuracy and completeness, and ensuring appropriate resolution. Ensures that data and materials meet company standards for compliance, completeness, and quality</li><li>Collaborates with underwriters and agents to prepare new or renewal files for underwriters within an assigned territory, producing risk/exposure reports and compiling information. Compiles underwriting electronic records and forms, sales quotes, and/or business contracts. May correspond with customers, sales producers, and/or independent agents to gather and verify information or deliver quotes</li><li>Serves as primary point of contact and resource for designated producers, customers, and/or agents within the territory. Responds to email and phone inquiries and requests from internal and external parties and effectively explains plan details and/or processing requirements</li><li>Responds to internal and external requests for action or information. Assesses the request for completeness and adds account information as warranted before resolving or routing to the appropriate team. Documents all activities in systems. Produce and deliver standard and custom reports as needed. Completes account cancellations as requested</li><li>Provides general administrative support, which may include, but is not limited to, participating in system upgrades, process improvement projects, and/or quality audits, and assisting with onboarding new associates on the team. May provide directions to other teams</li></ul></div><div>
What it Takes: 
<ul><li>Associate degree or equivalent work experience</li><li>Minimum 2 years of related work experience</li><li>Working knowledge of PC software applications</li><li>Exceptional communication and organizational skills</li><li>A specific focus on accuracy and attention to detail preferred</li><li>Ability to multi-task and work independently in a fast-paced environment desired</li><li>Knowledge of Sentry systems and processing</li></ul></div>
What You'll Receive 
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you&rsquo;ll receive.<ul><li>Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you&rsquo;ll work in office.</li><li>As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.</li><li>Meal Subsidy available for associates who report to an office.</li><li>401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.</li><li>Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program</li><li>Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off</li><li>Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle</li><li>Well-being and Employee Assistance programs</li><li>Sentry Foundation gift matching program to encourage charitable giving.</li></ul>
About Sentry 
We take great pride in making Forbes&rsquo; list of America&rsquo;s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we&rsquo;re one of the largest and financially strongest mutual insurance companies in the United States. We&rsquo;re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.</div>

Underwriting Support Specialist - Commercial Lines

<div>
 
 About Sentry
 
 
 
 Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
 
 
 Trusted by 200,000+ organizations, Sentry is today&rsquo;s application monitoring standard and our team is building its AI-native future.
 
 
 
 About The Role
 
 
 
 The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time. Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle.
 
 
 
 Responsibilities
 
 
 
 Solutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring:
 
 
 <ul>
 <li>
 Developers can effectively identify and resolve slowdowns and errors in their applications
 </li>
 <li>
 Development teams increase developer productivity and customer satisfaction
 </li>
 <li>
 Customers move from initial install to seamless, org-wide adoption across all their dev teams
 </li>
 <li>
 Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion
 
 
 </li>
 </ul>
 You'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one.
 
 
 Please note that this is a 12 month fixed-term contract.
 
 
 
 In this role you will
 
 
 
 <ul>
 <li>
 Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
 </li>
 <li>
 Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments
 </li>
 <li>
 Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges
 </li>
 <li>
 Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
 </li>
 <li>
 Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA
 
 
 </li>
 </ul>
 
 You&rsquo;ll love this job if you
 
 
 
 <ul>
 <li>
 Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders
 </li>
 <li>
 Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA
 </li>
 <li>
 Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use
 </li>
 <li>
 Are results-driven. You move fast, follow through, and care about outcomes, not just activity
 </li>
 <li>
 Are passionate about developer tools, open-source, and the software development lifecycle
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work
 </li>
 <li>
 Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
 </li>
 <li>
 Strong understanding of the software development and release lifecycle. You know where developers feel the most pain
 </li>
 <li>
 Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring
 </li>
 <li>
 Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership
 </li>
 <li>
 Fluency in English required; additional European languages a plus
 
 
 </li>
 </ul>
 
 
 This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.
 
 
 
 
 The base salary range that Sentry reasonably expects to pay for this position is &euro;98,000 to &euro;130,000 + a 85/15 variable. A successful candidate&rsquo;s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate&rsquo;s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry&rsquo;s employee benefit plans/programs applicable to the candidate&rsquo;s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company&rsquo;s benefit plans/programs.
 
 
 
 Equal Opportunity at Sentry
 
 
 
 Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
 
 
 If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
 
 
 Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
</div>

Solutions Engineer

Join Sentry and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sentry

About Company

Underwriting Support Specialist - Commercial Lines

Solutions Engineer