Qureos Mentor

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
Position Purpose:
The Supply Chain Manager is responsible for the end-to-end Supply Chain operations in Saudi Arabia to serve Sephora needs in the country omni-channel, across stores and e-com platform. As such he/she functionally oversees all aspects related to Local Supply Planning, Store Replenishment, Logistics Operations and 3PL Relationship Management. He/she is directly responsible for daily operations, new product and brands launches, while building the Supply Chain of the Future through efficient systems and processes. The Supply Chain Manager has a mandate to bring the department to targeted levels of performance in the context of fast growth while supporting our customer-focused omnichannel strategy. The ideal candidate is a professional with an outstanding knowledge and track record of accomplishments in Supply Chain operations, warehouse fulfillment and distribution, planning tools and stakeholder relationship management. With a direct reporting line to the General Manager &ndash; KSA, the Supply Chain Manager will have a strong dotted reporting line to the Supply Chain Director &ndash; Middle East and will be a functional member of the Regional Supply Chain Leadership Team. From this setup perspective, a strong collaboration mindset is expected from the candidate to manage the relationship between KSA and Dubai HO.<div></div> 
You will excel and enjoy this position if you are ready to actively handle the following missions :<ul><li>
Lead Supply Chain operations in the country to maximize product availability and optimize inventory levels across the network.
</li><li>Manage replenishment strategy and frequency to ensure optimal fulfillment for all our stores and e-com platform.
</li><li>Continuously improve last mile solutions that bring additional efficiency and convenience to stores operation and on-line customers.</li><li>
Supervise local warehouses operation, driving a collaborative mindset with local 3PL to increase efficiency, enhance quality standards and reduce cost.</li><li>
Work closely with local retail team to sense changes in product demand and to adjust the outlook accordingly.
</li><li>Supervise over-stock and discontinued items exit strategy, coordination of return campaigns and stock rebalancing operations.
</li><li>Define and monitor relevant metrics and KPIs to proactively diagnose and address operational performance and needs.</li><li>
Work closely with Dubai HO on Sales &amp; Operations Planning Process (S&amp;OP) to support analysis on KPIs and drive action plans.
</li><li>Provide direction and lead a team of 7 professionals across Logistics and Planning.</li></ul> 
Do not hesitate to apply if you have:<ul><li>
Bachelor&rsquo;s degree with 7+ years&rsquo; experience managing Supply Chain operations
</li><li>Middle East and KSA experience preferred</li><li>
Retail, Cosmetics, Pharma or FMCG experience preferred
</li><li>Extensive Logistics, 3PL Management and Demand &amp; Supply Planning expertise</li><li>
Strong planning systems / ERP (SAP and RELEX considered a plus)</li><li>
Strong analytical skills, emotional intelligence and communication skills</li><li>
Ability to perform under pressure in a fast-paced environment
</li><li>Results oriented and proactive</li><li>
Fluent in English, Arabic speaker is a plus</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.</div>

Supply Chain Manager

<div>Job ID: 291510
 
Store Name/Number: TX-Grapevine Mills (1782)
 
Address: 3000 Grapevine Mills Pkway Space #210, Grapevine, TX 76051, United States (US)
 
Hourly/Salaried: Hourly (Non-Exempt)
 
Full Time/Part Time: Full Time
 
Position Type: Regular
 
 
Your Role at Sephora: As a Sales and Service Leader , you&rsquo;ll harness your love for beauty and become the leader you are meant to be. You&rsquo;ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you&rsquo;ll help create a high-performing, inclusive environment where everyone thrives. If you&rsquo;re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities
<ul><li>Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals</li>
<li>Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations</li>
<li>Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance</li>
<li>Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives</li>
<li>Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards</li>
<li>Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li>
<li>Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience</li>
</ul> 
Flexible Scheduling and Reliability
<ul><li>Must meet the required minimum number of weekly shifts/hours
<ul><li>Full Time: 30-40 hrs/week</li>
</ul></li><li>Be available during peak retail operations (nights, weekends and holidays)</li>
<li>Punctuality and consistent attendance</li>
</ul> 
Qualifications/Experience
<ul><li>Minimum 2 years of leadership experience in a retail, hospitality, or service environment</li>
<li>Proven ability to coach and inspire teams to achieve goals</li>
<li>Strong sales and client service skills</li>
<li>Excellent communication and interpersonal skills</li>
<li>Comfortable in a fast paced and dynamic environment</li>
<li>Quick learner with ability to absorb and share product knowledge and training</li>
<li>Physically able to lift and carry up to 50 pounds</li>
</ul> 
While at Sephora, you&rsquo;ll enjoy
 
Inclusion &amp; Belonging We pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored.
 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
 
$26.00 - $30.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div>

Sales and Service Leader - Full Time

<div>Job ID: 291493
 
Store Name/Number: CO-Park Meadows (0172)
 
Address: 8505 Park Meadows Center Dr, Littleton, CO 80124, United States (US)
 
Hourly/Salaried: Hourly (Non-Exempt)
 
Full Time/Part Time: Part Time
 
Position Type: Regular
 
 
Your Role at Sephora: As an Operations Associate , you&rsquo;ll be the backbone of the store&mdash;ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you&rsquo;re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities
<ul><li>Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards</li>
<li>Assist with visual merchandising Ensure the store reflects Sephora&rsquo;s brand through accurate promotional setups and event execution</li>
<li>Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals</li>
<li>Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li>
<li>Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all</li>
</ul> 
Flexible Scheduling and Reliability
<ul><li>Must meet the required minimum number of weekly shifts/ hours
<ul><li>Full Time: 30-40 hrs/week</li>
<li>Part Time: 15-29 hrs/week</li>
<li>Flex (as needed): 4-14 hrs/week</li>
</ul></li><li>Be available during peak retail operations (nights, weekends and holidays)</li>
<li>Punctuality and consistent attendance</li>
</ul> 
Qualifications/Experience
<ul><li>1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment</li>
<li>Excellent organizational and time management skills</li>
<li>Quick learner with the ability to absorb and communicate product knowledge</li>
<li>Ability to support outstanding client service</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Team player with a goal-driven mindset</li>
<li>Comfortable in a fast-paced environment with a strong client focus</li>
<li>Physically able to lift and carry up to 50 pounds</li>
</ul> 
While at Sephora, you&rsquo;ll enjoy
 
Inclusion &amp; Belonging We pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored.
 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
 
$19.80 - $22.90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div>

Operations Associate - Part Time

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li></ul><ul><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div> 
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul><div></div> 
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li></ul><ul><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul> 
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip;
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li></ul><ul><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Store Manager - Dubai

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul>
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip; 
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Shop Manager

<div>Position Purpose:<div>
 The Workplace technology associate is responsible for managing:</div><ul><li>
The remote and in-field support for stores and HQ end-user&rsquo;s environment, hardware renewal, replacement, and upgrades.</li><li>
The onboarding of the new joiner, the offboarding of the leavers and the move
</li><li>The procurement management: suppliers listing, indirect purchasing management as per the Sephora policy.</li><li>
The continuous hardware stock availability and tracking.</li></ul><div></div> 
 You will excel and enjoy this role if you are ready to actively handle the following missions: 
WPT technology associate &ndash; relational<ul><li>
Have a good relationship/interpersonal, rigorous, and service oriented,</li><li>
Relationship management with the EME cyber security team,</li><li>
Relationship management with external vendors,</li><li>
Relationship management with EME EUX team.</li></ul> 
WPT technology associate &ndash; organizational<ul><li>
Follow all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner, in line with LVMH group and Sephora global rules and policies,</li><li>
Set up dashboards, metrics and measure the QoS of external partners,</li><li>
Follow up the SLA/SLO and apply penalties when needed.</li></ul> 
WPT technology associate &ndash; operational<ul><li>
Good tech knowledge of Microsoft OS and iOS, Microsoft GPO (scripting would be a Plus) to be able to support, review and synthesize technical issues for L3 teams,</li></ul><ul><li>
Valuable experience with Device Management (tools like Workspace One, Ivanti. Or equivalent),</li><li>
Network basics mastered (DNS, IP addressing, basic routing &amp; switching investigation)</li><li>
Analytical skills to troubleshoot incidents and to escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner.</li><li>
Capability of synthetically report about incidents (concise and precise) to facilitate final resolution of central teams when required,</li><li>
Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices,</li><li>
Knowledge on HW supply and expense management in accordance with the indirect purchasing policy,</li><li>
Capacity on the negotiations with the vendors,</li><li>
HW stock management/business continuity/shortage management process.</li></ul> 
Significant knowledge of End-User remote, shops In-field and remote Support in an heterogenous environment (Apple and Windows):<ul><li>
Analyze, install, and configure new personal computer systems, including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software, and hardware.</li><li>
Working on escalated Incidents from the IT Service Desk, using Workspace One and Ivanti, monitor and upgrade existing workstations.</li><li>
Assist and instruct on the use of computer equipment, software, and manuals.</li><li>
Understand internal/external customer technologies and problem resolution techniques.</li><li>
Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution.</li><li>
Provide end users 1st level support for all applications.</li><li>
Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application support</li><li>
Work with the Technical Service Team for troubleshooting network and server related incidents</li></ul> 
IT Asset Administration and Maintenance:<ul><li>
Perform routine tasks to maintain computer equipment, their peripherals, and data backups,</li><li>
Follow up on the daily performance of computer systems to verify correct operations and detect errors,</li><li>
Configure, install, and test computer hardware, networking software and operating system software,</li><li>
Recommend improvements or upgrades and prepare evaluations of software, hardware and troubleshoot problems,</li><li>
Perform routine network start up and shutdown procedures and maintain control records,</li><li>
Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure,</li><li>
Rely on instructions and pre-established guidelines to perform the functions of the job,</li><li>
Participate in relevant projects and community activities as and when needed.</li></ul> 
Do not hesitate to apply if you have:<ul><li>
Understanding of Retail and distribution activities, related processes, and IT ecosystems. You&rsquo;re able to understand how they work together. You&rsquo;re able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities,</li><li>
Be Self-starter, ability to take a topic and drive it to deliver business value,</li><li>
Having the capability to work as a reliable IT business partner, rather than just a technical support function and delighting our end users,</li><li>
Endowed with a very strong general IT knowledge, and high competences in systems, security, and network,</li><li>
Have &ldquo;Hands-on&rdquo; and ability to operationally contribute to the success of the projects,</li><li>
Being problem solving oriented,</li><li>
Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise,</li><li>
Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains in KSA.</li><li>
Have effective communication with various stakeholders at EME level, including IT and business,</li><li>
Be &ldquo;end-users&quot; and &quot;service quality&quot; oriented,</li><li>
Be comfortable with matrix organization</li></ul><div> 
Here, you will find:</div><div>
Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit</div><div>
Culture of empowerment. Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</div><div>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</div> 
Join us and belong to something beautiful</div>

Workplace Technology Associate

<div>Coop Trainee Human Resources
Saudi Arabia (KSA)<div></div><div> 
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</div><div></div><div> 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</div>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.<div></div><div> 
You will excel and enjoy this role if you are ready to actively handle the following missions:</div><div> 
 </div><div>Key Responsibilities</div> 
<div></div><ul><li>
 Assist the end-of-the-end recruitment process, candidate sourcing, resume screening, and interview coordination.</li><li>
 Schedule interviews and maintain effective communication with candidates and hiring managers.
 </li><li>Support offboarding process, including employee documentation and resignation procedures.</li><li>
 Maintain and updated employee records while ensuring data accuracy and confidentiality.</li><li>
 Assist in preparing HR reports, leaves, and other HR documentation.</li><li>
 Coordinate with internal departments to support HR operations and ensure timely completion of HR processes.</li><li>
 Contributed to improving HR workflows by supporting ongoing projects and administrative initiatives.</li></ul><div> 
Required Qualifications</div> 
<div></div><ul><li>
Bachelor of Business Administration (BBA) in Human Resources Management</li><li>
Good Communication Skills.</li><li>
Knowledge Microsoft office Program (Excel)</li></ul><div> 
</div>Here, You will find :<div><div><div><div><ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul>
Join us and belong to something beautiful.</div></div></div></div></div><div></div>

Trainee

Join Sephora and explore 29   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.