Qureos Mentor

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference will be given to candidates living in Bahria Town, DHA, or nearby areas.)About the CompanySequel Technologies is a growing healthcare technology company that provides healthcare IT solutions and medical billing services to clinics and healthcare providers in the United States. Our team supports medical practices by improving patient communication and administrative workflows.Position OverviewWe are hiring a Patient Calling Representative to support patient communication and appointment coordination for US-based healthcare providers. This role involves interacting with patients over the phone, assisting with appointment scheduling, and ensuring that patient information is accurately recorded in the system.This position is suitable for fresh graduates or candidates with strong communication skills who are comfortable handling phone calls in a professional environment.Key Responsibilities<ul><li>Make outbound calls to patients to schedule appointments and perform follow-ups.</li><li>Handle incoming patient calls and respond to basic questions.</li><li>Confirm upcoming appointments and provide reminder calls when required.</li><li>Collect and update patient demographic information in the system.</li><li>Maintain accurate call logs, notes, and reports.</li><li>Communicate with patients in a professional, polite, and patient-focused manner.</li><li>Escalate complex issues or concerns to the relevant department when necessary.</li></ul>Requirements<ul><li>Minimum education: High School diploma or Graduate (any discipline).</li><li>Strong verbal communication and listening skills.</li><li>Basic computer skills including MS Office and data entry.</li><li>Comfortable speaking with patients over the phone for extended periods.</li><li>Professional attitude with strong customer service orientation.</li><li>Willingness to learn and adapt to new processes.</li></ul>Preferred (Not Mandatory):<ul><li>Previous experience in telecalling, call center, or customer support.</li><li>Basic familiarity with healthcare terminology.</li></ul>Working Hours<ul><li>Summer: 5:00 PM &ndash; 2:00 AM</li><li>Winter: 6:00 PM &ndash; 3:00 AM</li></ul>Benefits<ul><li>OPD &amp; IPD healthcare coverage</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Patient Calling Representative (Healthcare Support)

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities <ul><li>Process and submit accurate medical claims to insurance companies and government payers.</li><li>Review patient bills for accuracy and completeness prior to submission.</li><li>Verify insurance coverage and ensure correct patient and payer information is recorded.</li><li>Follow up on unpaid or denied claims and resolve billing discrepancies.</li><li>Post payments, adjustments, and denials into the billing system.</li><li>Communicate with insurance companies regarding claim status, appeals, and payment issues.</li><li>Maintain compliance with healthcare regulations and payer-specific billing guidelines.</li><li>Work with internal teams to correct coding or documentation issues affecting claim processing.</li><li>Prepare and submit claim appeals when necessary.</li><li>Generate billing reports and track claim status to ensure timely reimbursement.</li><li>Maintain confidentiality of patient information in accordance with HIPAA and</li></ul>Qualifications/Skills <ul><li>2&ndash;3 years of experience in medical billing, healthcare revenue cycle, or a related role.</li><li>Strong understanding of medical billing processes, claim submission, and payment posting.</li><li>Familiarity with CPT, ICD-10, and HCPCS coding systems.</li><li>Experience with medical billing software and electronic health record (EHR) systems.</li><li>Knowledge of insurance verification, claim denials, and appeals processes.</li><li>Strong attention to detail and accuracy in handling financial and patient data.</li><li>Excellent analytical and problem-solving skills for resolving billing issues.</li><li>Good communication skills for interacting with insurance representatives and internal teams.</li><li>Ability to manage multiple claims and tasks while meeting deadlines.</li><li>Proficiency in Microsoft Office, particularly Excel.</li></ul>Timings <ul><li>5:00 PM to 2:00 AM (Summer)</li><li>6:00 PM to 3:00 AM (Winters)</li></ul>Benefits <ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have 2-5 years of experience in the Medical Billing field.</li><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li></ul>Experience:<ul><li>Medical Billing: 5 years (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Medical Billing Representatives

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities <ul><li>Manage assigned healthcare provider accounts and serve as the primary contact for all Revenue Cycle Management (RCM) activities.</li><li>Oversee end-to-end medical billing processes, including charge review, claim submission, payment posting, denial management, and A/R follow-up.</li><li>Monitor and improve key RCM metrics such as Days in A/R, denial rate, and net collections.</li><li>Identify root causes of denials and implement corrective actions to prevent recurrence.</li><li>Ensure timely submission of clean claims to Medicare, Medicaid, and commercial payers.</li><li>Provide regular performance reports and conduct review meetings with clients.</li><li>Ensure compliance with HIPAA and payer billing guidelines.</li><li>Coordinate with internal billing, coding, and A/R teams to resolve account issues and optimize collections.</li></ul>Qualifications/Skills <ul><li>Bachelor&rsquo;s degree or equivalent experience in healthcare administration, business, or a related field.</li><li>2-4 years of experience in medical billing/RCM, including client or account management exposure.</li><li>Strong understanding of the complete RCM lifecycle and payer reimbursement processes.</li><li>Experience with EHR/practice management systems and clearinghouses.</li><li>Proficiency in analyzing RCM reports and performance metrics.</li><li>Strong communication, analytical, and organizational skills.</li></ul>Timings <ul><li>5:00 PM - 2:00 AM (Summers)</li><li>6:00 PM &ndash; 3:00 AM (Winters)</li></ul>Benefits <ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, DHA 1/2. If not, kindly state your area of residency.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

RCM Account Manager

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Job Summary We are seeking a highly skilled Oracle Developer to design, develop, and maintain enterprise-level Oracle database solutions. The ideal candidate will have extensive experience in Oracle PL/SQL programming, database architecture, performance tuning, and working in complex environments with large datasets. This role is critical in supporting our applications and ensuring database reliability, scalability, and performance.Responsibilities<ul><li>Design, develop, and optimize complex PL/SQL queries, stored procedures, triggers, packages, and functions.</li><li>Lead the design and implementation of scalable Oracle database solutions based on business requirements.</li><li>Analyze and optimize database performance, indexing strategies, and query execution plans.</li><li>Collaborate with application developers, business analysts, and QA teams to ensure seamless integration between application logic and database components.</li><li>Participate in code reviews, data modeling, and schema design for new applications or enhancements.</li><li>Monitor and troubleshoot database-related issues and provide timely resolutions.</li><li>Create and maintain technical documentation for database structures, procedures, and best practices.</li></ul>Qualifications/Skills<ul><li>Bachelor's degree in computer science, Information Systems, or related field</li><li>1-2 years of hands-on experience as an Oracle Developer.</li><li>Proficiency in Oracle 11g/12c/19c, PL/SQL, and SQL.</li><li>Experience with Oracle performance tuning and query optimization.</li><li>Strong understanding of relational database design and development principles.</li><li>Experience with tools such as SQL Developer, TOAD, or similar.</li></ul>Timings <ul><li>3:00 PM - 12 AM</li></ul>Benefits <ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li><li>Our interview will be on-site. Will you be available for that? (we don't facilitate online interviews)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Jr. Oracle Developer

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities<ul><li>Manage provider credentialing and payer enrollment.</li><li>Collect, verify, and maintain required provider documents.</li><li>Submit and track applications with insurance payers.</li><li>Maintain accurate provider records in the EHR/EMR system.</li><li>Follow up on application status and resolve issues.</li><li>Ensure files meet compliance and regulatory requirements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>Experience or understanding of provider credentialing/payer enrollment.</li><li>Familiarity with EHR/EMR systems preferred.</li><li>Strong attention to detail and organization.</li><li>Good communication and follow-up skills.</li></ul>Timings<ul><li>5:00 PM to 2:00 AM (Summer)</li><li>6:00 PM to 3:00 AM (Winters)</li></ul>Benefits<ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li><li>The timings for this role are 6:00 PM to 3:00 AM (Winters), 5:00 PM to 2:00 AM (Summers). Are you comfortable with the shift timings?</li><li>This role requires an on-site interview, will you be available for that? We don't facilitate online interviews.</li></ul>Work Location: In person

Credentialing Representative