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Serco

Serco is a global service company that partners with governments to deliver essential services across various sectors, including justice, migration, defense, space, customer services, health, and transport. The company focuses on creating innovative solutions to address complex challenges, leveraging its expertise in service design, program management, systems integration, and engineering. With a commitment to making a positive impact, Serco aims to enhance national resilience and operational readiness.

<div>Business Development Manager - B2G Sales 
Impact a better future
Closing Date: 19 April 2026
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. 
We have been operating in the Middle East since 1947 and have a profound understanding of the region. 
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services. 
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world&rsquo;s most complex challenges. 
 
Your Opportunity
The Business Development Manager for Business to Government (B2G) Sales will lead and drive growth within the KSA business, with a focus on government services, defence, FRS, and consultancy. This role is critical in understanding the market, building strategic partnerships, delivering tailored solutions, and aligning our offerings with the strategic priorities of the Kingdom of Saudi Arabia. 
The role will be responsible for developing Government Services, Defence, FRS, and consultancy as key focus areas within the KSA. This includes building a strong pipeline, shaping new opportunities to deliver profitable growth, and promoting Serco&rsquo;s business as a recognised, high‑quality, and reliable service provider to prospective clients and stakeholders. 
The ideal candidate should have exceptional interpersonal and negotiation skills, strong analytical and problem‑solving abilities, and a demonstrated ability to lead cross‑functional teams and manage complex projects. 
Key Accountabilities<ul><li>
Conduct market analysis to understand the addressable market, identify opportunities, and determine target clients within the KSA.</li><li>
Generate new business and organic growth opportunities within government services, defence, FRS, and consultancy in the KSA.</li><li>
Develop and maintain relationships and partnerships with KSA ministries that support our growth ambitions.</li><li>
Work with Business Units to lead the shaping and design of new market‑facing value propositions.</li><li>
Support the development of new products and service offerings, as well as strengthen existing unique selling propositions (USPs).</li><li>
Support and guide the development of appropriate solutions during bidding, providing relevant input to SMEs and the Bid team.</li><li>
Create, lead, and implement a structured client engagement programme that serves as a framework for the sales team.</li></ul> 
Specific Requirements<ul><li>
Minimum of 10 years&rsquo; experience in business development or solutions management in KSA and within government services sectors.</li><li>
Proven experience in the Middle East market, particularly in KSA.</li><li>
Strong understanding of the Government Services sector.</li><li>
Proficiency in English and Arabic.</li><li>
Knowledge of the KSA market, with an established network within ministries and government entities in the Kingdom.</li><li>
Certified Lean Six Sigma Yellow / Green / Black Belt preferred.</li></ul> 
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.</div>

Business Development Manager - B2G Sales

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Business Development Manager - B2G Sales