Urwah Admin

Serco

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
Serco is excited to support the Air Force Modeling and Simulation Support Services (AFMS3) contract. The primary purpose of this contract is to ensure that the Department of the Air Force (DAF), Department of Defense (DoD), and External Partner Agencies maintain cutting-edge Modeling and Simulation (M&amp;S) capabilities that are secure, interoperable, and efficient. The contractor will provide comprehensive support and innovative solutions that enable the continuous evolution and enhancement of M&amp;S systems, ensuring that the DAF and DoD can effectively prepare for and execute their missions with the highest level of readiness and lethality.
Must have an active U.S. Department of War (DoW) Secret security clearance.
To be successful in this role you will have:<ul><li>
U.S. citizenship</li><li>
Must have an active U.S. Department of War (DoW) Secret security clearance.</li><li>
The possibility to telecommute (Full-time)</li><li>
A Bachelor&rsquo;s degree (or additional years of relevant experience in technical, engineering, cybersecurity, or program management fields in lieu of degree)</li><li>
8 years of experience</li><li>
Prior experience supporting AFMS, or other DoD M&amp;S programs is strongly desired</li><li>
The ability to travel 10%</li><li>
Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager.</li></ul><h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

PTOC Specialist

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
The Centers for Medicare &amp; Medicaid Services (CMS) Comprehensive Error Rate Testing (CERT) program plays a vital role in safeguarding the integrity of the Medicare Fee-for-Service (FFS) program by ensuring that taxpayer-funded healthcare payments are accurate, appropriate, and compliant with federal requirements. Supporting CMS&rsquo;s obligations under the Payment Integrity Information Act (PIIA), the program uses statistically valid sampling and independent medical review of claims to identify improper payments and measure program performance. The insights generated through CERT enable CMS to strengthen accountability, improve healthcare delivery practices, and drive corrective actions that protect both beneficiaries and public funds. Through this work, the CERT program helps uphold transparency, stewardship, and trust in one of the nation&rsquo;s most critical healthcare systems.
As a Medical Records Manager, you will:<ul><li>
Provide oversight of the medical records workflow process including initial requests, logging and tracking, distribution, storage, destruction and/or forwarding of all medical records</li><li>
Monitor all stages in the production cycle</li><li>
Initiate and implements interventions necessary to address or prevent any disruptions to the medical record workflow</li><li>
Ensure timely processing of project deliverables related to medical records</li><li>
Coordinate the assignment of medical records for claim review and IQC functions</li><li>
Provide oversight of the record imaging system</li><li>
Open and correctly routes all mail relating to the distribution and workload processes</li><li>
Produce and submits required reports according to established content and time guidelines</li><li>
Ensure departmental compliance with quality management system and ISO requirements</li><li>
Determine and coordinates the education and training for the department staff</li><li>
Develop and approves departmental policies and procedures for the MR unit</li><li>
Effectively communicate with the customer, stakeholders and employees</li><li>
Perform other projects and responsibilities as assigned by the Program Director</li></ul>
To be successful in this role, you must have:<ul><li>
Bachelor&rsquo;s degree from an accredited institution in business, management or computer science, prefer certification as RHIA or ART.</li><li>
4 years experience managing routine operations preferably, in a large medical records department.</li><li>
Ability to work under pressure and within designated time constraints</li><li>
Ability to solve problems and resolve issues as they arise</li><li>
Ability to multitask</li><li>
Knowledge of personal computer systems including MS Word, MS Excel</li></ul>
If you are interested in supporting a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!<h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

Medical Records Manager

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
Are you looking for an opportunity at a place where you can make a difference every day? Discover this great opportunity to utilize your exceptional talents across multiple domestic and international locations. Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors by discovering your new role supporting this critical mission. 
Must have an active or current U.S. Department of War (DoW) Secret security clearance. 
This is a 100% Remote Opportunity
Serco supports the US Navy with Navy Physical Access Control Systems (NPACS) and is seeking an exceptionally detailed Engineering Technical Senior Supervisor to support US Navy programs that require extensive experience performing in-depth systems integration, configuration management, implementation and deployment, test readiness review and operational validation.
This senior-level role candidate will provide technical leadership for Government-directed activities involving the planning, integration, execution, and oversight of complex systems and processes, ensuring compliance with program requirements, regulatory standards, and mission objectives. 
In this role you will:<ul><li>
Conduct site assessments and infrastructure surveys to document existing configurations, field modifications, and system interconnectivity, producing updated redlines and comprehensive Installation Design Plan (IDP) packages.</li><li>
Lead engineering and installation teams across design, integration, fabrication, and deployment, coordinating with government representatives to validate requirements and ensure accurate procurement.</li><li>
Translate customer objectives into executable engineering plans and field packages, driving on-time delivery, reducing integration issues, and providing timely, actionable status reporting to program leadership and government stakeholders.</li><li>
Review IDP baselines with all teams to develop accurate installation packages to ensure alignment with approved requirements and operational needs that identify and mitigate potential risks preventing schedule delays and mission creep.</li><li>
Provide installation oversight, test readiness review and operational validation of upgraded systems.</li></ul> 
You will also be relied upon to guide and assist in the development of additional Engineering Technicians to perform site surveys and assessments, data capture and confirmation of all existing systems and interconnectivity. You will ensure all deployment teams are properly trained in the installation/deployment of all systems and sub-assemblies, and that sustainment technicians are proficient in the use of troubleshooting to maintain system operability. 
To be successful in this role, you will have:<ul><li>
An active or current DoW Secret clearance.</li><li>
A U.S. Citizenship.</li><li>
A High school diploma/GED.</li><li>
10 years supervisory experience in the area of technical project leadership with goups of 10 or more.</li><li>
8 years&rsquo; experience in providing design, installation, and systems integrration directly related to Anti-Terrorism/Force Protection ESS Systems.</li><li>
8 years&rsquo; experience in field engineering, configuration management, systems integration, operational testing, and sustainment of various DoD ESS and C4ISR programs.</li><li>
8 years of direct experience planning and executing retrofit, upgrade and sustainment of Navy Physical Access Control Systems including but not limited to:<ul><li>
Automated Vehicle Gates and Barriers</li><li>
Automated Pedestrian Turnstiles</li><li>
Video Management Systems (IP Based CCTV)</li><li>
Vehicle and pedestrian detection sensors</li><li>
Power distribution and associated interconnectivity</li><li>
Standard Operating Procedures</li><li>
TRR and SOVT</li></ul></li><li>
An excellent communications and analytical skills; able to meet with program officials and influence actions needed to meet technical program milestones.</li><li>
Experience briefing senior leaders.</li><li>
To be proficient with MS Office products i.e., Excel, PowerPoint, Word, and Outlook.</li><li>
The ability to travel up to 75%.</li></ul> 
Apply today to find your place in our world! It only takes a few minutes and could change your career!<h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

Engineering Technical Senior Supervisor - Remote Opportunity

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
JOIN OUR TEAM to assist and prepare ~200,000 service members who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans&rsquo; Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.
The DOL VETS TAP program is in need of a skilled and compassionate Facilitator who has prior experience teaching and/or instructing military personnel transitioning to civilian professional and vocational occupations.
In this role, you will:<ul><li>
Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations.</li><li>
Guide transitioning military service members in identifying goals along with recognizing any employment or education gaps.</li><li>
Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities and credentialing.</li><li>
Assist in preparing for civilian employment and participation in technical programs and schools.</li><li>
Conduct small and large group instruction on the job search process.</li><li>
Deliver standardized curriculum via in-person or virtual classrooms.</li><li>
Complete administrative tasks in a timely manner to include travel expense and classroom reports.</li></ul>
Additional information:<ul><li>
Facilitator will be assigned to a location within a hub that has designated satellite locations.</li><li>
Any facilitation assignment that is greater than 50 miles from facilitator&rsquo;s assigned location, then, travel will be reimbursed.</li><li>
80 hours of paid comprehensive initial training is provided and expected to be completed within the first month of employment.</li><li>
Part-time facilitators&rsquo; schedules can vary weekly. Generally, facilitators work 2 &ndash; 3 days consecutively.</li></ul> 
Qualifications
To be successful in this role, you will have:
<ul><li>Requires Bachelor&rsquo;s degree in a related field; or<ul><li>
An Associate&rsquo;s Degree in a related field and four (4) years of recent specialized experience working as a Workforce Solutions or HR Specialist; or
</li><li>A major certification and six years of recent specialized experience; or</li><li>
A High School Diploma and eight (8) years of recent specialized experience.</li></ul></li><li>
Experience as a classroom instructor.</li><li>
Experience which demonstrates understanding of private and public sector employment processes.</li><li>
Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.
</li><li>Must demonstrate the ability to provide standardized training to groups with up to 50 participants.</li><li>
Familiar with MS Windows and Office.
</li><li>Effectively communicate with Military clients and Government representatives.</li><li>
Comfortable instructing and speaking in front of a group, be observant of others, possess the ability to professionally engage with a diverse audience.</li><li>
May require extended hours, including weekdays, weekends, and some holidays.</li><li>
Must have excellent time management skills, able to work independently and follow directions.</li><li>
Must respond to emergent facilitation assignments.</li><li>
Ability to meet country specific employment requirements such as ECOPS.</li><li>
The ability to travel up to 10%</li></ul> 
<div>If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</div> 
Military Veterans and Spouses encouraged to apply.<h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

DOL TAP Facilitator (Part-time) - Naples, Italy

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
If you enjoy helping people, organizing documents, and keeping precise records, Serco invites you to join our facility-based team in London, KY as a General Clerk II. In this on-site role, you&rsquo;ll follow clear procedures to update and manage consumer records, using easy-to-follow guides and manuals. Bring your clerical and customer service talents to a team dedicated to helping Americans access affordable health care.
Serco supports the Centers of Medicare &amp; Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing.
Join our 80+ member team where you&rsquo;ll sort, prep, and scan consumer documents to address verification issues in the Health Insurance Marketplace. You&rsquo;ll also handle inbound and outbound calls to resolve application data matching problems. Work closely with supervisors and peers to deliver outstanding service and meet performance goals.
In this role, you will:<ul><li>
Open and distribute incoming mail; prepare mail-outs.</li><li>
Receive and securely store items.</li><li>
Copy documents, including large-volume assignments.</li><li>
Lift/carry boxes (20&ndash;50 lbs) as needed.</li><li>
Perform data entry, retrieval, and simple calculations.</li><li>
Provide telephone support for inbound/outbound calls.</li><li>
Identify and escalate data matching issues per guidelines.</li><li>
Apply feedback and complete required training and certifications.</li><li>
Meet production and quality standards</li><li>
Work well in a team and adapt to different tasks.</li><li>
Other duties as assigned</li></ul>
Available schedules:<ul><li>
Wednesday &ndash; Saturday - 8:00 AM-6:30 PM EST</li></ul>
To be successful in this role, you will have:
<ul><li>High school diploma or equivalent and 6+ months relevant experience (higher education may substitute for experience).</li><li>
Ability to work on-site at our London, KY office</li><li>
This position is contingent upon your ability to pass a background check</li></ul>
Additional desired experience and skills:<ul><li>
Clerical skills: data entry, typing, and phone support.</li><li>
Proficiency with Microsoft Office Suite and multi-screen navigation.</li><li>
Ability to multitask, work independently, and meet deadlines.</li><li>
Strong oral and written communication skills.</li><li>
Knowledge of office procedures and terminology.</li><li>
Ability to handle confidential information per PII standards</li></ul>
If you are detail-oriented, enjoy solving problems, and want to make a difference, apply now to join Serco&rsquo;s dedicated team. The process is quick&mdash;and could be your next great career move!<h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits &ndash; Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan that includes counseling conditions</li>
<li>Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.</li></ul> 

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

General Clerk II - London, KY (on-site)

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
Serco is excited to support the Air Force Modeling and Simulation Support Services (AFMS3) contract. The primary purpose of this contract is to ensure that the Department of the Air Force (DAF), Department of Defense (DoD), and External Partner Agencies maintain cutting-edge Modeling and Simulation (M&amp;S) capabilities that are secure, interoperable, and efficient. The contractor will provide comprehensive support and innovative solutions that enable the continuous evolution and enhancement of M&amp;S systems, ensuring that the DAF and DoD can effectively prepare for and execute their missions with the highest level of readiness and lethality.
The ability to obtain/maintain/obtain a U.S. Department of War (DoW) Secret security clearance.
To be successful in this role you will have:<ul><li>
A U.S. citizenship</li><li>
The ability to obtain/maintain/obtain a U.S. Department of War (DoW) Secret security clearance.
</li><li>The possibility to telecommute (Part-time)</li><li>
A Bachelor&rsquo;s degree (or additional years of relevant experience in technical, engineering, cybersecurity, or program management fields in lieu of degree)</li><li>
5 years of experience</li><li>
Prior experience supporting AFMS, or other DoD M&amp;S programs is strongly desired</li><li>
The ability to travel 10%</li><li>
Provides direction on projects from inception through completion and provides financial and managerial assistance on all aspects of project management to comply with the financial requirements of the contract for the customer. Composes memoranda, reports, and other documentation highlighting project steps and status for daily and weekly meetings with customer. Attends meetings and makes presentations about project status and work commitments. Ensures training of all staff members and instructs them on customer&rsquo;s methods, procedures, and standards. Evaluates, develops or implements procedures regarding project documentation and development. Participates in long-range planning, analysis, and program design. Participates in the planning and design of new projects as requested. Also responsible for acquiring follow-on business associated with assigned projects and for supporting new business development by leading relatively small proposals or assisting with major proposals. Conducts complex work important to the organization. Works with minimal supervision with wide latitude for independent judgment.</li></ul><h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

Financial Analyst III

<div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
Serco-NA has an opening for an Action Officer to support an active contract with the U.S. Navy in the Washington, DC area
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a wonderful opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.
As an Action Officer, you will be on a dynamic team providing technical and programmatic support to the AUKUS Integration &amp; Acquisition U.S. Program Office, Strategy and Solutions Directorate at the Washington Navy Yard in Washington, DC! The NAVSEA AUKUS Program within Team Submarine is responsible for providing integrated support to the Australian Nuclear-Powered Submarine Initiative.
 In this role, you will:<ul><li>
Report to and provide counsel for a Navy executive/senior level manager O-6/GS-15.</li><li>
Manage the Program Office Action Tracker for various personnel and tasks, including clerical, administrative, logistical support, and information technology personnel. Be familiar with a variety of the program office&rsquo;s technical efforts, internal practices and procedures, and both internal and external stakeholders.</li><li>
Facilitate development, implementation, and revision of work procedures and standards with key stakeholders across multiple organizations to improve efficiency and effectiveness of assigned operations.</li><li>
Assist in ensuring compliance of program office personnel with established program office standards.</li><li>
Office Management; organize and manage office operations and procedures, including scheduling, correspondence, filing, developing policy, and data entry to ensure efficient day-to-day operations.</li><li>
Document Preparation; prepare, proofread, and edit documents, presentations, and reports to support business processes and project objectives.</li><li>
Meeting Coordination; schedule and coordinate meetings, including preparing agendas, taking minutes, and tracking action items to ensure effective communication and follow-up.</li><li>
Travel and Expense Management; arrange travel logistics and process travel expense reports, ensuring adherence to company policies and procedures.</li><li>
Communication Support; act as a point of contact for internal and external communications, including handling inquiries, directing calls, and distributing correspondence.</li><li>
Project Assistance; provide administrative support to various projects, including maintaining project documentation, tracking progress, and assisting with project-related tasks as needed.</li><li>
Record Keeping; maintain accurate records and databases, ensuring data integrity and confidentiality, in compliance with company policies and government regulations.</li><li>
Supply Management; manage office supplies inventory, ensuring the availability of necessary materials and placing orders as needed.</li></ul> 
To be successful in this role, you will need:<ul><li>
An active Secret clearance</li><li>
U.S Citizenship required</li><li>
A Bachelor&rsquo;s Degree (or a High School Diploma/GED with minimum 8 years of experience in a government or defense-related environment)</li><li>
A minimum of 4 years&rsquo; experience in a government or defense-related environment</li><li>
Excellent written and oral communications skills</li><li>
Strong organizational, communication, and multitasking skills with the ability to prioritize tasks and work under deadlines</li><li>
Ability to work independently, make independent decisions, and be part of a cohesive team</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and Microsoft SharePoint, and general technical proficiency</li><li>
Ability to interact with senior management on complex technical issues</li><li>
Ability to work both in a team environment and independently, and often under short, multiple deadlines</li><li>
Ability to be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team. Have a strong customer support mindset</li><li>
Reporting to work at the Navy Yard 5 days a week except for government holidays is expected with occasional exceptions</li><li>
Ability to travel up to 10%</li></ul> 
Additional desired experience and skills:<ul><li>
Active NMCI/Flankspeed account and CAC (Common Access Card) are a plus.</li><li>
Work experience in the Navy and specifically within Team Submarine or submarines in general.</li><li>
Experience with the Defense Travel System (DTS).</li><li>
Experience managing Visit Access Requests (VAR) using the Defense Information System for Security (DISS).</li><li>
Experience managing SAAR/account requests in Enterprise Data Warehouse (EDW) for Flankspeed, NMCI, NNPI, and SIPR accounts.</li><li>
Desired knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.</li><li>
Experience leading a project and interfacing with an end item customer.</li><li>
Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.</li><li>
Active-Duty Experience in the submarine or yeoman service preferred.</li><li>
Recent experience in Team Submarine would be ideal.</li><li>
Experience in supporting Navy or DoD-related programs are a plus.</li><li>
Familiarity with government contracting processes.</li><li>
Knowledge of document management systems.</li></ul><h3 class="jobSectionHeader"> 
Company Overview</h3> 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3 class="jobSectionHeader">
Pay Transparency</h3> 

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul> 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

Action Officer - AUKUS I&A

Join Serco and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.