Urwah Admin

Serco

<div>Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. 
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. 
Location: DSTL, Salisbury - on site role
Salary: Up to &pound;50,500 + use of company van
Full time, Permanent 
Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We&rsquo;re looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high-security site at DSTL, Porton Down. If you thrive in a fast-paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters &mdash; this is your next move. 
The Role
As our Technical Services Manager, you&rsquo;ll be the engine that keeps essential systems running smoothly. You'll lead a skilled team of engineers and operatives, ensuring that planned and reactive maintenance is delivered to the highest standards. You&rsquo;ll play a vital role in maintaining compliance, meeting KPIs, and upholding the safety and security of a site that plays a critical role in national defence and innovation. Your leadership will empower others, not just through operational management, but by nurturing talent, mentoring apprentices, and developing successors. You&rsquo;ll bring out the best in your team and help create a positive, high-performance culture where people are valued and inspired to grow. 
You&rsquo;ll act as the technical linchpin &mdash; advising the client, managing remedial works, reviewing inspection reports, and ensuring that all health and safety documentation is rock-solid. You&rsquo;ll take ownership of billable works up to 25k, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately. This is a hands-on, customer-focused role where you&rsquo;ll build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain. 
What sets this opportunity apart is the scale and impact of your work. From ensuring safety-critical assets function flawlessly to leading on statutory compliance, your expertise will directly contribute to the success of a vital MOD facility. You&rsquo;ll also play a role in succession planning and long-term team development &mdash; championing diversity, encouraging learning opportunities, and helping shape the future of our workforce. 
What You'll Bring
You don&rsquo;t need to tick every box. If you have a technical HVAC qualification (heating, ventilation or air conditioning), are confident managing contractors and compliance, and are eager to develop, we want to hear from you. You&rsquo;ll need to be reliable, self-motivated, and a great communicator. Holding or working towards SMSTS and SC Clearance is a bonus, and if you&rsquo;ve worked in an MOD environment before, that&rsquo;s a definite plus. 
It is essential that you are computer literate, able to work with data and use different CAFM systems, and are prepared for an admin heavy, office based role. 
Please note, due to the vetting requirements of this site, we are only able to consider applications from British Nationals. 
At VIVO, we&rsquo;re proud of what we do &mdash; and the people who do it. This is your chance to join a high-performing team, work on one of the UK&rsquo;s most important sites, and build a career you can be proud of.
Apply now and take your next step with confidence. 
What We Offer<ul><li>
6% employee matched pension contribution</li><li>
25 days annual leave</li><li>
Use of company van</li><li>
Single private medical cover</li><li>
Life assurance 2 x annual salary</li></ul>
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. 
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. 
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.</div>

Technical Services Manager

<div>Traffic Engineer 
Impact a better future 
Closing Date: 21 May 2026 
Serco:
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. 
We have been operating in the Middle East since 1947 and have a profound understanding of the region. 
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services. 
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world&rsquo;s most complex challenges. 
+impact:
+impact, Serco&rsquo;s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business. 
We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world. 
We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset &amp; facilities management, HSQ and sustainability. 
Our work ensures a positive impact where it matters most. 
We&rsquo;re different because we do. 
 
Your Opportunity
We are looking for a Traffic Engineer who will be responsible for monitoring the performance and configuring the Smart Mobility Platform and all connected devices to ensure continuous optimization of the Road Network for the benefit of all users, including public transport, private vehicles, cyclists, and pedestrians.<div></div><div> 
Initially, the System Supplier will lead optimization activities, with a planned gradual transfer of these responsibilities to the Traffic Engineer.</div> 
The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 
This role is part of the operations team and will be based in Riyadh, KSA. 
The hiring for this role is subject to contract award. 
Key Accountabilities<ul><li>
Monitor the Smart Mobility Platform and its modules</li><li>
Monitor the KSP Road Network Performance and ensure it is continually optimised through adjusting Response Plans and Signal Plans to best satisfy all user types (e.g. public transport, cars and active travel users)</li><li>
Develop and lead the Fault Reporting Process; monitor faults raised by users, track through to resolution with the System Suppliers</li><li>
Collaborate with internal Stakeholders to support the development of Transport Management Plans; ensure the Platform is configured to support the Planned Events; participate in any debriefs</li><li>
Monitor system performance, track and record metrics, create and raise routine reports</li><li>
Monitor the System Supplier performance and support the Supervisor and Line Manager&rsquo;s engagement with the Supplier</li></ul> 
Specific Requirements<ul><li>
Minimum of 6 years of relevant work experience</li><li>
Bachelor&rsquo;s degree in a relevant subject</li><li>
Project Management certification</li><li>
Membership of a professional body supported by continued evidence of professional development</li><li>
Experience with Intelligent Transport Systems implementation, optimisation and support</li><li>
Proficiency in Microsoft Office applications, commonly used applications, and the ability to learn new systems and processes</li><li>
Good standard of the English Language (verbal and written)</li><li>
Awareness and understanding of common ITS protocols (e.g. NTCIP, ONVIF, TMDD) Understanding the use and application of common traffic analysis tools</li><li>
Understanding of the application of traffic operations principles</li><li>
Ability to use own initiative to identify issues, and apply corrective actions</li><li>
Application of working within SHC (notably SHC 306, 601 and 602)</li></ul> 
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view all internal opportunities, log into MyHR online.</div>

Traffic Engineer

<div>Business Development Manager - B2G Sales 
Impact a better future
Closing Date: 19 April 2026
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. 
We have been operating in the Middle East since 1947 and have a profound understanding of the region. 
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services. 
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world&rsquo;s most complex challenges. 
 
Your Opportunity
The Business Development Manager for Business to Government (B2G) Sales will lead and drive growth within the KSA business, with a focus on government services, defence, FRS, and consultancy. This role is critical in understanding the market, building strategic partnerships, delivering tailored solutions, and aligning our offerings with the strategic priorities of the Kingdom of Saudi Arabia. 
The role will be responsible for developing Government Services, Defence, FRS, and consultancy as key focus areas within the KSA. This includes building a strong pipeline, shaping new opportunities to deliver profitable growth, and promoting Serco&rsquo;s business as a recognised, high‑quality, and reliable service provider to prospective clients and stakeholders. 
The ideal candidate should have exceptional interpersonal and negotiation skills, strong analytical and problem‑solving abilities, and a demonstrated ability to lead cross‑functional teams and manage complex projects. 
Key Accountabilities<ul><li>
Conduct market analysis to understand the addressable market, identify opportunities, and determine target clients within the KSA.</li><li>
Generate new business and organic growth opportunities within government services, defence, FRS, and consultancy in the KSA.</li><li>
Develop and maintain relationships and partnerships with KSA ministries that support our growth ambitions.</li><li>
Work with Business Units to lead the shaping and design of new market‑facing value propositions.</li><li>
Support the development of new products and service offerings, as well as strengthen existing unique selling propositions (USPs).</li><li>
Support and guide the development of appropriate solutions during bidding, providing relevant input to SMEs and the Bid team.</li><li>
Create, lead, and implement a structured client engagement programme that serves as a framework for the sales team.</li></ul> 
Specific Requirements<ul><li>
Minimum of 10 years&rsquo; experience in business development or solutions management in KSA and within government services sectors.</li><li>
Proven experience in the Middle East market, particularly in KSA.</li><li>
Strong understanding of the Government Services sector.</li><li>
Proficiency in English and Arabic.</li><li>
Knowledge of the KSA market, with an established network within ministries and government entities in the Kingdom.</li><li>
Certified Lean Six Sigma Yellow / Green / Black Belt preferred.</li></ul> 
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.</div>

Business Development Manager - B2G Sales

Join Serco and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Serco

About Company

Technical Services Manager

Traffic Engineer

Business Development Manager - B2G Sales