Qureos Mentor

Serenity Healthcare

Serenity Health Care offers innovative psychiatry services across the United States, focusing on compassionate mental health treatment tailored to individual needs. Established in 2017, the organization emphasizes cutting-edge therapies such as transcranial magnetic stimulation (TMS) and ketamine therapy. Serenity fosters a supportive and collaborative environment for both patients and staff, promoting personal and professional growth while prioritizing a culture of care and empowerment.

<div>
 
 Position:
 
 Receptionist
 
 
 
 Schedule:
 
 3 Days/Week | 13-Hour Shifts
 
 
 
 About The Role
 
 
 
 As a Receptionist, you'll be the first point of contact for visitors &mdash; the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.
 
 
 No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skills we're looking for &mdash; we'll teach you everything else.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet every visitor with warmth and professionalism
 </li>
 <li>
 Manage check-ins and check-outs, verify information, and assist with forms
 </li>
 <li>
 Schedule and confirm appointments
 </li>
 <li>
 Maintain a clean, calm, and welcoming front desk area
 </li>
 <li>
 Use digital tools and office systems efficiently
 </li>
 <li>
 Support teammates and adapt to changing needs
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 A people-first attitude with excellent communication skills
 </li>
 <li>
 Ability to multitask and stay calm under pressure
 </li>
 <li>
 Comfortable using email, calendars, and scheduling systems
 </li>
 <li>
 Willingness to learn new processes and tools
 </li>
 <li>
 1+ year of customer-facing experience (retail, hospitality, etc.)
 </li>
 <li>
 High School Diploma or GED
 
 
 </li>
 </ul>
 
 Why You'll Love Working Here
 
 
 
 <ul>
 <li>
 10 PTO days (15 after year 1) + 10 paid holidays
 </li>
 <li>
 90% covered health, dental &amp; vision insurance
 </li>
 <li>
 401k + internal growth opportunities
 </li>
 <li>
 Referral Bonuses - Get rewarded for bringing great people into the team
 
 
 </li>
 </ul>
 
 About Serenity
 
 
 
 At Serenity, we believe in creating positive, life-changing experiences for our visitors. By leveraging innovative technology and top-notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we're looking for team members who are passionate about making that happen.
</div>

Receptionist

<div>Ketamine Infusion Nurse
Ready to Redefine Healthcare? Join Serenity.
If you&rsquo;re looking for an opportunity to elevate patient care while also maintaining balance for yourself &mdash; you belong here. At Serenity Healthcare, we&rsquo;re transforming wellness with a modern, compassionate, and patient-centered approach.
The Role: Ketamine Infusion Nurse
As a Ketamine Infusion Nurse, you&rsquo;ll deliver safe, effective treatment in a calm, supportive setting&mdash;monitoring patients, managing care, and ensuring comfort throughout.
If you're passionate about patient care and skilled in infusions, we&rsquo;d love to meet you!
What You&rsquo;ll Be Doing:<ul><li>
Safely and effectively administering Ketamine via IV</li><li>
Caring closely for patients during every step of the process</li><li>
Explaining ketamine infusion to patients and their families in a way that inspires confidence and peace</li><li>
Providing calm, reassuring emotional support throughout treatment</li><li>
Demonstrating thorough documentation
</li><li>Providing support to providers and patients via telehealth when not administering infusions</li><li>
Jumping in where needed &mdash; we&rsquo;re a team, and flexibility is part of the flow</li></ul>
 What You Need:<ul><li>
Registered Nurse (RN) License &ndash; current, active and unrestricted</li><li>
Completion of an accredited nursing program</li><li>
Confident with IV placement, upkeep, and management from start to finish</li><li>
Solid knowledge of meds, sterile technique, and infection control</li><li>
Excellent communication and interpersonal skills &ndash; a focus on patient experience</li><li>
Flexibility and adaptability as situations require</li></ul>
Why You&rsquo;ll Love Working at Serenity:
<ul><li>Competitive Pay based on experience</li><li>
Three 12-hour shifts/week with alternating Saturdays and no Sundays</li><li>
1:2 Patient / Nurse Ratio in an Outpatient Clinic</li><li>
Excellent benefits: We cover 90% of medical, dental &amp; vision for you and your family</li><li>
401(k) &ndash; because your future deserves self-care too
</li><li>80 hours of PTO/PSL+ 10 paid holidays to rest, reset, and recharge
</li><li>Employee Referral Program</li></ul>
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer &ndash; if you&rsquo;re qualified, you&rsquo;re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $34-37 hourly BOE.</div>

Ketamine Infusion Nurse

<div>Call Center Supervisor
Location: Las Colinas, TX
Employment Type: Full-Time ON-SITE
Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers. This isn't a hands-off role &mdash; you'll be close to the work, close to your team, and close to the numbers every single day. If you've built your supervisory career in call center, you'll be comfortable here from day one. No industry-specific background required &mdash; we bring you up to speed on everything.
 What You'll Own<ul><li>
Run daily call floor operations with a sharp eye on quality, efficiency, and team output</li><li>
Build individual development plans for each team member and execute on them consistently</li><li>
Use call monitoring and performance dashboards to diagnose issues and act on them fast</li><li>
Absorb escalated situations before they become problems &mdash; calm, direct, and resolution-focused</li><li>
Own compliance with operational standards and internal workflow requirements</li><li>
Keep the floor running at a pace that is productive without burning people out</li><li>
Communicate clearly up and down &mdash; your team knows where they stand, and so does leadership</li><li>
Create an environment where accountability is the norm and improvement is always the goal</li></ul>
 What You Need to Bring<ul><li>
At least 1 year of supervisory experience in a call center setting</li><li>
Demonstrated ability to manage team KPIs and move numbers in the right direction</li><li>
Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator &mdash; those environments produce exactly the instincts this role requires</li><li>
You coach people up, not just out &mdash; and you have the retention numbers to prove it</li><li>
Confident making real-time decisions when things get unpredictable on the floor</li><li>
Organized, consistent, and detail-oriented across every shift &mdash; not just when leadership is watching</li><li>
No industry-specific licensure or prior background required &mdash; full training and onboarding included</li></ul>
 Nice to Have<ul><li>
Experience leading teams through rapid scaling or operational change</li><li>
Familiarity with scheduling-driven or appointment-based call environments</li><li>
A track record of promoting from within your own teams</li></ul>
 What's in It for You<ul><li>
Competitive pay</li><li>
90% employer-paid medical, dental, and vision coverage</li><li>
401(k) retirement plan</li><li>
10 PTO days to start, bumping to 15 after year one, plus 10 paid holidays</li><li>
Referral bonuses when you help us find great people</li><li>
Genuine upward mobility in an organization that is actively growing</li></ul> 
About Serenity
Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members seeking better outcomes. Our call operations team is central to how members experience our company &mdash; and we take that seriously. We're looking for leaders who take it seriously too. If you want to run a high-performing team inside a company that's moving fast and investing in its people, this is the right seat.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

Call Center Supervisor

<div>Infusion Nurse (Psychiatry) &ndash; RN
Location: Provo, UT 
Schedule: Three 12-hour shifts/week | Alternating Saturdays | No Sundays 
Setting: Outpatient Clinic
Ready to practice nursing in a calmer, more intentional environment? Serenity Healthcare is redefining psychiatric care with a compassionate, patient-centered approach&mdash;and we&rsquo;re hiring Infusion Nurses (Psychiatry) to support patients receiving advanced treatments.
This role offers meaningful patient connection, manageable ratios, and a schedule that supports work-life balance. 
About the Role
As an Infusion Nurse (Psychiatry), you&rsquo;ll provide safe, effective IV-based treatment in a supportive outpatient setting. You&rsquo;ll monitor patients closely, manage care from start to finish, and create a calm, reassuring experience throughout each visit. 
What You&rsquo;ll Be Doing<ul><li>
Administer ketamine infusions safely and effectively via IV</li><li>
Monitor and support patients throughout treatment sessions</li><li>
Educate patients and families on the infusion process with clarity and compassion</li><li>
Provide calm, reassuring emotional support during care</li><li>
Complete accurate and timely clinical documentation</li><li>
Support providers and patients via telehealth when not administering infusions</li><li>
Collaborate with the team and assist where needed to keep operations running smoothly</li></ul> 
Requirements (Must-Haves)<ul><li>
Active, unrestricted Registered Nurse (RN) license</li><li>
Graduate of an accredited nursing program</li><li>
Strong IV placement, maintenance, and management skills</li><li>
Knowledge of medications, sterile technique, and infection control</li><li>
Excellent communication skills with a patient-first mindset</li><li>
Flexibility and adaptability in a fast-paced clinical setting</li></ul> 
Why Join Serenity Healthcare?
At Serenity, you&rsquo;ll care for patients in a focused outpatient environment&mdash;without the chaos of hospital floors.
What We Offer:<ul><li>
Competitive pay based on experience</li><li>
1:2 nurse-to-patient ratio</li><li>
Three 12-hour shifts per week (no Sundays)</li><li>
90% employer-paid medical, dental, and vision insurance (for you and your family)</li><li>
401(k) retirement plan</li><li>
10 PTO days (15 after one year) + 10 paid holidays</li><li>
Employee referral program</li></ul> 
About Serenity Healthcare
Serenity Healthcare delivers evidence-based, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. Using advanced medical technology and a compassionate approach, we help patients succeed when traditional treatments haven&rsquo;t worked.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

Infusion Nurse (Psychiatry)

<div>Infusion Nurse (Psychiatry) &ndash; RN
Location: Las Colinas, TX 
Schedule: Three 12-hour shifts/week | Alternating Saturdays | No Sundays 
Setting: Outpatient Clinic
Ready to practice nursing in a calmer, more intentional environment? Serenity Healthcare is redefining psychiatric care with a compassionate, patient-centered approach&mdash;and we&rsquo;re hiring Infusion Nurses (Psychiatry) to support patients receiving advanced treatments.
This role offers meaningful patient connection, manageable ratios, and a schedule that supports work-life balance. 
About the Role
As an Infusion Nurse (Psychiatry), you&rsquo;ll provide safe, effective IV-based treatment in a supportive outpatient setting. You&rsquo;ll monitor patients closely, manage care from start to finish, and create a calm, reassuring experience throughout each visit. 
What You&rsquo;ll Be Doing<ul><li>
Administer ketamine infusions safely and effectively via IV</li><li>
Monitor and support patients throughout treatment sessions</li><li>
Educate patients and families on the infusion process with clarity and compassion</li><li>
Provide calm, reassuring emotional support during care</li><li>
Complete accurate and timely clinical documentation</li><li>
Support providers and patients via telehealth when not administering infusions</li><li>
Collaborate with the team and assist where needed to keep operations running smoothly</li></ul> 
Requirements (Must-Haves)<ul><li>
Active, unrestricted Registered Nurse (RN) license</li><li>
Graduate of an accredited nursing program</li><li>
Strong IV placement, maintenance, and management skills</li><li>
Knowledge of medications, sterile technique, and infection control</li><li>
Excellent communication skills with a patient-first mindset</li><li>
Flexibility and adaptability in a fast-paced clinical setting</li></ul> 
Why Join Serenity Healthcare?
At Serenity, you&rsquo;ll care for patients in a focused outpatient environment&mdash;without the chaos of hospital floors.
What We Offer:<ul><li>
Competitive pay based on experience</li><li>
1:2 nurse-to-patient ratio</li><li>
Three 12-hour shifts per week (no Sundays)</li><li>
90% employer-paid medical, dental, and vision insurance (for you and your family)</li><li>
401(k) retirement plan</li><li>
10 PTO days (15 after one year) + 10 paid holidays</li><li>
Employee referral program</li></ul> 
About Serenity Healthcare
Serenity Healthcare delivers evidence-based, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. Using advanced medical technology and a compassionate approach, we help patients succeed when traditional treatments haven&rsquo;t worked.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

Join Serenity Healthcare and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Serenity Healthcare

About Company

Receptionist

Ketamine Infusion Nurse

Call Center Supervisor

Infusion Nurse (Psychiatry)

Infusion Nurse (Psychiatry)