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Serenity Healthcare

At Serenity Mental Health Centers, we understand the challenges of living with mental health conditions and our compassionate, experienced team of medical professionals is here to support your path to wellness every step of the way. We offer specialized treatments, including Transcranial Magnetic Stimulation (TMS), Ketamine Therapy, ADHD Testing, and Medication Management, personalized to your unique needs. We treat a variety of mental health conditions such as Major Depressive Disorder, Anxiety Disorders, PTSD, Bipolar Disorder, OCD, ADHD, and more.

<div>Ketamine Infusion Nurse
Ready to Redefine Healthcare? Join Serenity.
If you&rsquo;re looking for an opportunity to elevate patient care while also maintaining balance for yourself &mdash; you belong here. At Serenity Healthcare, we&rsquo;re transforming wellness with a modern, compassionate, and patient-centered approach.
The Role: Ketamine Infusion Nurse
As a Ketamine Infusion Nurse, you&rsquo;ll deliver safe, effective treatment in a calm, supportive setting&mdash;monitoring patients, managing care, and ensuring comfort throughout.
If you're passionate about patient care and skilled in infusions, we&rsquo;d love to meet you!
What You&rsquo;ll Be Doing:<ul><li>
Safely and effectively administering Ketamine via IV</li><li>
Caring closely for patients during every step of the process</li><li>
Explaining ketamine infusion to patients and their families in a way that inspires confidence and peace</li><li>
Providing calm, reassuring emotional support throughout treatment</li><li>
Demonstrating thorough documentation
</li><li>Providing support to providers and patients via telehealth when not administering infusions</li><li>
Jumping in where needed &mdash; we&rsquo;re a team, and flexibility is part of the flow</li></ul>
 What You Need:<ul><li>
Registered Nurse (RN) License &ndash; current, active and unrestricted</li><li>
Completion of an accredited nursing program</li><li>
Confident with IV placement, upkeep, and management from start to finish</li><li>
Solid knowledge of meds, sterile technique, and infection control</li><li>
Excellent communication and interpersonal skills &ndash; a focus on patient experience</li><li>
Flexibility and adaptability as situations require</li></ul>
Why You&rsquo;ll Love Working at Serenity:
<ul><li>Competitive Pay based on experience</li><li>
Three 12-hour shifts/week with alternating Saturdays and no Sundays</li><li>
1:2 Patient / Nurse Ratio in an Outpatient Clinic</li><li>
Excellent benefits: We cover 90% of medical, dental &amp; vision for you and your family</li><li>
401(k) &ndash; because your future deserves self-care too
</li><li>10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
</li><li>Employee Referral Program</li></ul>
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer &ndash; if you&rsquo;re qualified, you&rsquo;re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $34-37 hourly BOE.</div>

Ketamine Infusion Nurse

<div>Call Center Supervisor
Location: Lehi, UT
Employment Type: Full-Time ON-SITE
Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers. This isn't a hands-off role &mdash; you'll be close to the work, close to your team, and close to the numbers every single day. If you've built your supervisory career in call center, you'll be comfortable here from day one. No industry-specific background required &mdash; we bring you up to speed on everything.
 What You'll Own<ul><li>
Run daily call floor operations with a sharp eye on quality, efficiency, and team output</li><li>
Build individual development plans for each team member and execute on them consistently</li><li>
Use call monitoring and performance dashboards to diagnose issues and act on them fast</li><li>
Absorb escalated situations before they become problems &mdash; calm, direct, and resolution-focused</li><li>
Own compliance with operational standards and internal workflow requirements</li><li>
Keep the floor running at a pace that is productive without burning people out</li><li>
Communicate clearly up and down &mdash; your team knows where they stand, and so does leadership</li><li>
Create an environment where accountability is the norm and improvement is always the goal</li></ul>
 What You Need to Bring<ul><li>
At least 1 year of supervisory experience in a call center setting</li><li>
Demonstrated ability to manage team KPIs and move numbers in the right direction</li><li>
Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator &mdash; those environments produce exactly the instincts this role requires</li><li>
You coach people up, not just out &mdash; and you have the retention numbers to prove it</li><li>
Confident making real-time decisions when things get unpredictable on the floor</li><li>
Organized, consistent, and detail-oriented across every shift &mdash; not just when leadership is watching</li><li>
No industry-specific licensure or prior background required &mdash; full training and onboarding included</li></ul>
 Nice to Have<ul><li>
Experience leading teams through rapid scaling or operational change</li><li>
Familiarity with scheduling-driven or appointment-based call environments</li><li>
A track record of promoting from within your own teams</li></ul>
 What's in It for You<ul><li>
Competitive pay</li><li>
90% employer-paid medical, dental, and vision coverage</li><li>
401(k) retirement plan</li><li>
10 PTO days to start, bumping to 15 after year one, plus 10 paid holidays</li><li>
Referral bonuses when you help us find great people</li><li>
Genuine upward mobility in an organization that is actively growing</li></ul> 
About Serenity
Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members seeking better outcomes. Our call operations team is central to how members experience our company &mdash; and we take that seriously. We're looking for leaders who take it seriously too. If you want to run a high-performing team inside a company that's moving fast and investing in its people, this is the right seat.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

Call Center Supervisor

<div>Registered Nurse (Psychiatry)
Location: Scottsdale, AZ 
Schedule: Three 12-hour shifts per week | No Sundays 
Compensation: Competitive pay based on experience
Deliver infusion-based psychiatric care in a supportive outpatient setting focused on patient safety, comfort, and balance. 
This role is well suited for RNs with strong IV skills who value meaningful patient interaction and a calm clinical environment. 
About the Role<ul><li>
Provide psychiatric infusion care in an outpatient clinic setting</li><li>
Monitor patients closely to ensure safe, effective, and compassionate treatment</li><li>
Support a patient-centered experience throughout each visit</li></ul> 
Key Responsibilities<ul><li>
Administer ketamine infusions via IV while following established protocols</li><li>
Monitor patient responses and provide reassurance throughout treatment</li><li>
Educate patients and families on the infusion process and expectations</li><li>
Maintain thorough, compliant clinical documentation</li><li>
Follow medication safety, sterile technique, and infection control standards</li><li>
Assist with telehealth support when not administering infusions</li><li>
Remain flexible and collaborate with team members as needed</li></ul> 
Requirements (Must-Haves)<ul><li>
Current, active, unrestricted Registered Nurse (RN) license</li><li>
Graduation from an accredited nursing program</li><li>
Strong IV placement and management skills</li><li>
Knowledge of medications, sterile techniques, and infection control</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to adapt in a collaborative outpatient clinical environment</li></ul> 
Nice-to-Haves<ul><li>
Experience in psychiatric, infusion, or outpatient nursing</li><li>
Background in behavioral health, wellness, or recovery-focused care</li><li>
Comfort supporting patients through emotional or vulnerable moments</li></ul> 
Pay &amp; Benefits<ul><li>
Competitive pay based on experience</li><li>
Three 12-hour shifts per week with alternating Saturdays with no Sundays</li><li>
1:2 nurse-to-patient ratio in an outpatient clinic</li><li>
90% employer-paid medical, dental, and vision coverage for employees and families</li><li>
401(k) retirement plan</li><li>
10 PTO days (15 after first year) + 10 paid holidays</li><li>
Employee referral program</li></ul> 
About Serenity Healthcare
Serenity Healthcare provides advanced, evidence-based psychiatric treatments for individuals who have not found relief through traditional care. Through innovative outpatient services and a compassionate, patient-first approach, we help people take back their lives.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

Registered Nurse (Psychiatry)

<div>Registered Nurse (Psychiatry)
Location: Gilbert, AZ 
Schedule: Three 12-hour shifts per week | No Sundays 
Compensation: Competitive pay based on experience
Deliver infusion-based psychiatric care in a supportive outpatient setting focused on patient safety, comfort, and balance. 
This role is well suited for RNs with strong IV skills who value meaningful patient interaction and a calm clinical environment. 
About the Role<ul><li>
Provide psychiatric infusion care in an outpatient clinic setting</li><li>
Monitor patients closely to ensure safe, effective, and compassionate treatment</li><li>
Support a patient-centered experience throughout each visit</li></ul> 
Key Responsibilities<ul><li>
Administer ketamine infusions via IV while following established protocols</li><li>
Monitor patient responses and provide reassurance throughout treatment</li><li>
Educate patients and families on the infusion process and expectations</li><li>
Maintain thorough, compliant clinical documentation</li><li>
Follow medication safety, sterile technique, and infection control standards</li><li>
Assist with telehealth support when not administering infusions</li><li>
Remain flexible and collaborate with team members as needed</li></ul> 
Requirements (Must-Haves)<ul><li>
Current, active, unrestricted Registered Nurse (RN) license</li><li>
Graduation from an accredited nursing program</li><li>
Strong IV placement and management skills</li><li>
Knowledge of medications, sterile techniques, and infection control</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to adapt in a collaborative outpatient clinical environment</li></ul> 
Nice-to-Haves<ul><li>
Experience in psychiatric, infusion, or outpatient nursing</li><li>
Background in behavioral health, wellness, or recovery-focused care</li><li>
Comfort supporting patients through emotional or vulnerable moments</li></ul> 
Pay &amp; Benefits<ul><li>
Competitive pay based on experience</li><li>
Three 12-hour shifts per week with alternating Saturdays with no Sundays</li><li>
1:2 nurse-to-patient ratio in an outpatient clinic</li><li>
90% employer-paid medical, dental, and vision coverage for employees and families</li><li>
401(k) retirement plan</li><li>
10 PTO days (15 after first year) + 10 paid holidays</li><li>
Employee referral program</li></ul> 
About Serenity Healthcare
Serenity Healthcare provides advanced, evidence-based psychiatric treatments for individuals who have not found relief through traditional care. Through innovative outpatient services and a compassionate, patient-first approach, we help people take back their lives.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.</div>

<div>
 
 Call Center Representative - Customer Support
 
 
 
 
 Location:
 
 Sandy Springs, GA
 
 
 
 Employment Type:
 
 Full-Time (Part-Time available after training)
 
 
 
 Compensation
 
 : Starting at $16.50/hour, with growth up to $19.50/hour within 6 months
 
 
 
 Overview
 
 
 
 Join a
 
 high-volume inbound call center
 
 where your communication skills and professionalism drive results.
 
 
 In this role, you'll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured,
 
 script-supported environmen
 
 t where quality, consistency, and customer experience are key.
 
 
 
 What You'll Do
 
 
 
 
 No industry-specific experience required &mdash; paid training provided.
 
 
 
 <ul>
 <li>
 Handle a high volume of inbound calls from prospective and existing customers
 </li>
 <li>
 Schedule appointments and manage calendars with accuracy and efficiency
 </li>
 <li>
 Follow structured scripts and workflows while adapting naturally to conversations
 </li>
 <li>
 Guide hesitant callers using professional, solutions-focused communication
 </li>
 <li>
 Convert inbound inquiries into scheduled appointments
 </li>
 <li>
 Verify customer information and enter data accurately into a CRM system
 </li>
 <li>
 Respond to questions and resolve concerns in a calm, professional manner
 </li>
 <li>
 Escalate complex situations appropriately while maintaining a positive experience
 </li>
 <li>
 Collaborate with internal teams to ensure smooth handoffs and follow-through
 
 
 </li>
 </ul>
 
 What This Role Feels Like
 
 
 
 <ul>
 <li>
 Fast-paced call center environment with consistent call volume throughout the day
 </li>
 <li>
 Structured workflows with clear expectations and performance metrics
 </li>
 <li>
 A role where how you communicate matters just as much as what you do
 </li>
 <li>
 High standards for professionalism, accuracy, and customer experience
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 Experience in a customer service or call center environment preferred
 </li>
 <li>
 Comfortable handling high call volume and working on the phone throughout the day
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Ability to stay calm, organized, and professional under pressure
 </li>
 <li>
 Basic computer skills and experience with data entry and systems (CRM experience a plus)
 
 
 </li>
 </ul>
 
 Preferred Background
 
 
 
 <ul>
 <li>
 Call center or inbound sales/support experience
 </li>
 <li>
 Hospitality, retail, or other high-touch customer service roles
 </li>
 <li>
 Experience working in metrics-driven or performance-based environments
 
 
 </li>
 </ul>
 
 About You
 
 
 
 You've worked in environments where
 
 customer interactions moved quickly and quality still mattered.
 
 You're comfortable following a process, staying organized, and keeping a professional tone &mdash; even during busy or challenging calls.
 
 
 You take pride in
 
 clear communication, accuracy, and delivering a strong customer experience every time.
 
 
 
 
 Training &amp; Schedule
 
 
 
 <ul>
 <li>
 Paid training required: 4 consecutive weeks, 40 hours per week
 </li>
 <li>
 After training, flexible scheduling with full-time or part-time options available
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Starting at $16.50/hour with growth to $19.50/hour within 6 months
 </li>
 <li>
 $1.00/hour bilingual differential (Spanish/English)
 </li>
 <li>
 Health, dental, and vision coverage (majority employer-paid)
 </li>
 <li>
 401(k) retirement plan
 </li>
 <li>
 Paid time off: 10 days (15 after first year) + 10 paid holidays
 </li>
 <li>
 Flexible scheduling options
 
 
 </li>
 </ul>
 Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
</div>

Call Center Representative

Join Serenity Healthcare and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Serenity Healthcare

About Company

Ketamine Infusion Nurse

Ketamine Infusion Nurse

Call Center Supervisor

Registered Nurse (Psychiatry)

Registered Nurse (Psychiatry)

Call Center Representative