Abrar Admin

Servbank, sb Inc.

<div>Description:

A Universal Banker is a financial professional responsible for providing comprehensive banking services to Iroquois Federal customers, including assistance with account management, financial transactions, product recommendations, and excellent customer service. The role involves a blend of responsibilities from both traditional teller and personal banker roles, encompassing a wide range of banking activities.
This Universal Banker role provides:<ul><li>
3 weeks of vacation your first year</li><li>
PLUS sick pay</li><li>
health benefits that kick in within 30 days</li><li>
Shift Monday &ndash; Thursday 8am-5pm; Friday 8am-6pm</li></ul>
Who we are:
Iroquois Federal, a division of Servbank, N.A., was founded in 1883 in Watseka, Illinois, under a state charter and a commitment to making a meaningful difference. Over the years, we&rsquo;ve grown, expanding to six additional banking offices across welcoming Midwest communities, while staying true to our roots. At every location, you&rsquo;ll find people who understand where you&rsquo;re coming from and are dedicated to helping you reach where you want to go.
Key Responsibilities<ul><li>
Greet customers in a friendly, professional manner and build strong relationships by understanding their financial needs and goals</li><li>
Serve as the primary point of contact for customer inquiries, information, and assistance</li><li>
Assist customers with opening, closing, and managing accounts (savings, checking, money market, CDs)</li><li>
Educate customers on account features, fees, and benefits</li><li>
Support additional services including debit/ATM cards, check orders, compromised accounts, and savings bonds</li><li>
Perform teller duties as needed, including deposits, withdrawals, payments, cash verification, and receipt issuance</li><li>
Process financial transactions accurately (deposits, withdrawals, transfers, loan payments, balance inquiries)</li><li>
Identify and recommend appropriate banking products and services based on customer needs</li><li>
Meet or exceed assigned sales targets and performance goals</li><li>
Ensure compliance with all banking regulations and internal policies, including BSA, AML, and OFAC requirements</li><li>
Maintain cash accuracy, balance teller drawer, review endorsements, and process mail, night depository, and ATM deposits</li><li>
Address and resolve customer concerns and complaints promptly and professionally</li><li>
Maintain accurate customer records, transaction logs, and documentation</li><li>
Perform other duties as assigned</li></ul>
Requirements:
<ul><li>1 year of Account Services, Universal Banker and Cash handling experience (preferred).</li><li>
Previous experience in banking, retail banking, or customer service.</li><li>
Strong interpersonal and communication skills.</li><li>
Knowledge of banking products, services, and procedures.</li><li>
Sales and customer service experience.</li><li>
Attention to detail and accuracy in handling financial transactions.</li><li>
Ability to multitask and manage time effectively.</li><li>
Proficient in using banking software and computer applications.</li></ul>
EEO Statement:We&rsquo;re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Universal Banker

Join Servbank, sb Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Servbank, sb Inc.

About Company

Universal Banker