Urwah Admin

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
What you get to do in this role:<ul><li>
Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)</li><li>
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.</li><li>
Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs</li><li>
Contribute to the design and implementation of new products and features while also enhancing the existing product suite</li><li>
Be a mentor for colleagues and help promote knowledge-sharing</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
6+ years of experience with Java or a similar OO language</li><li>
Passion for JavaScript and the Web as a platform, reusability, and componentization</li><li>
Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations</li><li>
Experience with any of the modern UI frameworks like Angular, React or Vue</li><li>
Analytical and design skills</li><li>
Ability to manage projects with material technical risk at a team level</li><li>
Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines</li><li>
Understanding software quality principles including reliability, observability, and production readiness.</li><li>
Ability to troubleshoot complex systems and optimize performance across the stack.</li><li>
Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.</li><li>
Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems</li></ul> 
FD21
For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Staff Software Engineer - Conversational AI

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Distributed Systems group has teams that provide streaming API for higher-layer applications and/or work to scale our application platforms. Depending on the nature of the data, storage systems include data in motion, such as time-series databases or message bus systems. Our largest customers constantly push the limits of backend storage in terms of data size, IO speed, and concurrent transaction number. Performance, reliability, and scalability are always at the core of our work.
Our largest customers constantly push the limits of backend storage in terms of data size, IO speed, and concurrent transactions. Performance, reliability, and scalability are always at the core of our work.
What you get to do in this role:<ul><li>
Help design and build highly innovative interactive high-performing solutions with scalability and quality.</li><li>
Help design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.</li><li>
Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)</li><li>
Design and develop tools, libraries, and frameworks with long-term platform mindset thinking for high modularity, extensibility, configurability, and maintainability.</li><li>
Collaborate with peers and cross team members to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.</li><li>
Help contribute to the design and implementation of new products and features while also enhancing the existing product suite.</li><li>
Manage projects with material technical risk at a team level.</li><li>
Explore and evaluate new technology and innovation to continuously improve platform capability and functionality</li></ul> 

Qualifications 
To be successful in the role:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Experience in using AI Productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have</li><li>
10+ years of experience with Java or a similar OO language</li><li>
Experience building and operating large-scale systems.</li><li>
Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations</li><li>
Experience with streaming multiple systems (Kafka, Pulsar, etc.)</li><li>
Experience working with large-scale Kafka deployments.</li><li>
Experience working in a DevOps environment.</li><li>
Experience with relational databases: Oracle, MySQL, Postgres</li><li>
Good knowledge and experience with fundamentals in distributed systems design and development</li><li>
Strong fluency with Java programming as well as good understanding of Java memory model and garbage collection</li><li>
Experience with JVM performance tuning and optimization as well as experience in diagnosing performance bottlenecks.</li><li>
Working knowledge of concurrency, sockets, networking, operating systems, memory management, runtimes, portability, etc</li><li>
Has the experience and ability to diagnose issues and troubleshoot.</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Staff Software Engineer (Java, Kafka, Kubernetes or Docker)

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products. 

What you get to do in this role:<ul><li>
Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.</li><li>
Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery</li><li>
Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.</li><li>
Contribute to the design and implementation of new products and features while enhancing existing product capabilities.</li><li>
Integrate automated testing into development workflows to ensure consistent quality across releases.</li><li>
Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.</li><li>
Develop comprehensive test strategies covering functional, regression, integration and performance aspects</li><li>
Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality</li><li>
Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
10+ years of experience in software engineering, with a track record of delivering high-quality products.</li><li>
Proficiency in Java, or similar object-oriented languages.</li><li>
Experience in created solutions or scoped applications.</li><li>
Experience with modern front-end frameworks such as Angular, React, or Vue.</li><li>
Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization</li><li>
Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines</li><li>
Understanding software quality principles including reliability, observability, and production readiness.</li><li>
Ability to troubleshoot complex systems and optimize performance across the stack.</li><li>
Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.</li><li>
Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems</li></ul><div> 

Why Join Us 
<ul><li>Build and deliver high-impact software that powers digital experiences for millions of users.</li><li>Collaborate in a culture that values craftsmanship, quality, and innovation.</li><li>Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability.</li><li>Be part of a culture that encourages innovation, continuous learning, and shared success.</li></ul></div> 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Staff Software Engineer

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
What you get to do in this role:<ul><li>
Lead and manage the portfolio of data analytics initiatives, ensuring alignment with organizational priorities and business outcomes.</li><li>
Collaborate with data engineers, data scientists, analysts, and business stakeholders to define project scopes, deliverables, and success metrics.</li><li>
Coordinate cross-functional teams and resources, ensuring project timelines, budgets, and quality standards are met.</li><li>
Facilitate portfolio-level planning, status reporting, risk management, and decision-making.</li><li>
Track and report on OKRs, and other performance metrics across the analytics portfolio.</li><li>
Champion data governance, data literacy, and analytics best practices across the organization.</li><li>
Identify interdependencies, risks, and issues across projects and propose solutions proactively.</li><li>
Lead stakeholder engagement and communication, including executive updates, presentations, and change management efforts.</li><li>
Provide coaching support, driving continuous maturity and improvement in Agile and DevOps best practices</li><li>
Create crisp and drive complete documentation to facilitate program reviews and decision-making process at Steering Committee level</li><li>
Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization</li><li>
Apply consistency and best practices, leveraging ServiceNow Program execution models, to enable business outcomes and benefits tracking.</li></ul> 

Qualifications 
Qualifications<ul><li>
MUST HAVE 8+ years of project / program management experience</li><li>
MUST HAVE at least 3 years of experience working with Data Analytics Portfolio</li><li>
Strong understanding of data analytics processes, tools (e.g., Power BI, Tableau, SQL, Python), and lifecycle.</li><li>
Proven experience managing large-scale or complex data initiatives or portfolios</li><li>
Experience with Agile/Scrum, SAFe, or hybrid delivery methodologies.</li><li>
Experienced scrum master managing multiple scrums teams applying scrum principles and best practices</li><li>
Have strong business acumen while demonstrating strong ability to understand complex technical domains to lead functional-technical discussions across different organizations and deliver value-driven, customer-oriented solutions</li><li>
Demonstrated ability to lead extended groups of senior professionals in a matrixed organization</li><li>
Demonstrated ability to drive leadership meetings with senior leaders and solid experience in decision making</li><li>
Excellent communication and influencing skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills</li><li>
PMP, PgMP, or other relevant certifications are a plus.</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Sr IT Project/Program Mgr

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
About the Team
The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products.
What you get to do in this role:<ul><li>Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.</li><li>Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery</li><li>Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.</li><li>Contribute to the design and implementation of new products and features while enhancing existing product capabilities.</li><li>Integrate automated testing into development workflows to ensure consistent quality across releases.</li><li>Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.</li><li>Develop comprehensive test strategies covering functional, regression, integration and performance aspects</li><li>Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality</li><li>Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.</li></ul> 
Qualifications 
To be successful in this role you have:<ul><li>Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>4+ years of experience in software engineering, with a track record of delivering high-quality products.</li><li>Proficiency in Python, Java, or similar object-oriented languages.</li><li>Experience with modern front-end frameworks such as Angular, React, or Vue.</li><li>Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization</li><li>Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines</li><li>Understanding software quality principles including reliability, observability, and production readiness.</li><li>Ability to troubleshoot complex systems and optimize performance across the stack.</li><li>Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.</li><li>Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems</li></ul>
Why Join Us<ul><li>Build and deliver high-impact software that powers digital experiences for millions of users.</li><li>Collaborate in a culture that values craftsmanship, quality, and innovation.</li><li>Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability.</li><li>Be part of a culture that encourages innovation, continuous learning, and shared success.</li></ul>
FD21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Software Engineer

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Global GTM Transformation &amp; M&amp;A team at ServiceNow helps drive clarity, operational efficiency, and data-informed decision-making across our global Sales, Customer Success, and Partner ecosystem. As we continue to scale, we are seeking a Senior Manager, GTM Transformation, who can balance strategic thinking and analytical rigor with hands-on execution. 
Help shape AI&rsquo;s impact on how sellers work and interact with customers by collaborating across teams to drive ServiceNow&rsquo;s go-to-market strategy. You&rsquo;ll have the opportunity to work cross-functionally to shape ServiceNow&rsquo;s go-to-market evolution for an AI era. 
 
Key Responsibilities 

GTM Strategy:<ul><li>
Drive key transformation initiatives for Global Field Sales, like integrating AI adoption and usage to evolve our GTM approach</li><li>
Conduct research, data analysis, and executive-ready synthesis on GTM performance, market trends, and sales effectiveness</li><li>
Support strategic initiative owners with modeling, benchmarking, and business case development that inform leadership decisions</li></ul>
GTM Operational Execution<ul><li>
Turn strategy into execution - translate ideas into frameworks, working models, and decision-support tools that accelerate execution</li><li>
Maintain and enhance operating frameworks (e.g., playbooks, reporting cadences, templates) that drive consistency and performance across regions and functions.</li><li>
Collaborate closely with GTM Ops, Marketing, Customer Success, Finance, Product, Analytics, HR, and Enablement to drive priorities and deliverables</li></ul>
Stakeholder Engagement &amp; Leadership Exposure<ul><li>
Partner with senior GTM leaders to deliver insights and recommendations that inform leadership decisions, ensuring clarity and speed in execution</li><li>
Build trusted relationships with key cross-functional partners and drive alignment on shared business objectives</li><li>
Champion a culture of execution excellence, continuous improvement, and ownership across the GTM Strategy team</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
7+ years of experience in GTM strategy, or enterprise SaaS environments (combination preferred)</li><li>
Strong ability to bridge technical expertise with business priorities, influencing direction and driving adoption</li><li>
Experienced in delivering AI-powered programs from concept through scale, with measurable business impact</li><li>
Experience with GTM analytics tools and AI-enabled sales technologies, including developing, tracking, and refining the right KPIs and OKRs on the transformation journey</li><li>
Strong analytical and problem-solving skills, including experience working with large datasets and building business models</li><li>
Excellent communication skills; able to develop executive-ready materials and influence at all levels.</li><li>
High sense of ownership and bias toward action; thrives in fast-paced, ambiguous environments.</li><li>
Collaborative mindset and ability to lead through influence across teams and functions.</li><li>
Bachelor&rsquo;s degree required; MBA or advanced degree a plus.</li><li>
Location: Remote / flexible</li></ul>
FD21
For positions in this location, we offer a base pay of $193,000 - $337,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Manager, GTM Transformation – Global GTM Transformation

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
What you get to do in this role:<ul><li>
Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.</li><li>
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy</li><li>
Analyze and review current customer licensing, products and usage and identify new revenue opportunities</li><li>
Suggest creative pricing and payment solutions balancing customer need and pricing policies.</li><li>
Review Quotes and Order Forms for accuracy and completeness.</li><li>
Ensure all Orders are approved within pricing and discount policies.</li><li>
Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)</li><li>
Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.</li><li>
Support sales organization&rsquo;s requirement for Customer licensing compliance</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
2-4 years of proven experience of Sales Operations in a software sales organization</li><li>
Organized, with excellent attention to detail and the ability to work in a fast paced environment</li><li>
Proficient in PPT, Word, and Excel</li><li>
Experience with a CRM system</li><li>
Has been in a role supporting Sales Reps and Sales Territories</li><li>
Strong listening, analytic and organizational skills</li><li>
Ability to prioritize to meet business needs</li><li>
Effective communicator, both written and verbal</li><li>
Team Player with positive attitude ready to work in a fast paced environment</li><li>
Results Driven</li></ul> 
JV20 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Sales Operations Analyst

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