Urwah Admin

ServiceNow

<div>Company Description 
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone&mdash;freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow&mdash; helping 85% of the Fortune 500&reg; work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Armis from ServiceNow, protects the entire attack surface and manages an organization&rsquo;s cyber risk exposure in real time. Combined with ServiceNow&rsquo;s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. 
Job Description 
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.
What you get to do in this role:
<ul><li>Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales</li><li>
Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)</li><li>
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap</li><li>
Identify the right specialist/ support resources to bring into a deal, at the right time</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
10+ years of sales experience within software OR solutions sales organization on a SLED focused team</li><li>
Experience selling cybersecurity products</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Experience achieving sales targets</li><li>
The ability to understand the &quot;bigger picture&quot; and our plans around IT</li><li>
Experience promoting a customer success focus in a &quot;win as a team&quot; environment</li></ul>
For positions in this location, we offer a base pay of $127,100 - $209,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2026 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Sr Enterprise Account Exec, Cybersecurity (SLED)

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it&rsquo;s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.
What you get to do in this role:<ul><li>
Meet or exceed Monthly, Quarterly and Annual sales objectives.</li><li>
Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.</li><li>
Focus on understanding an organization&rsquo;s business drivers, challenges, pain points and how ServiceNow solutions map to these.</li><li>
Strategically prospect within key verticals to develop new opportunities and pipeline</li><li>
Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals</li><li>
Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.</li><li>
Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.</li><li>
Working towards daily, monthly &amp; quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates</li><li>
Mentor team members and work on collaborative projects to help bring value to the team</li><li>
Occasional travel for training and/or meetings may be required.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity</li><li>
1-3+ years of full sales cycle experience gained within software or solution sales organization</li><li>
Experience in selling enterprise class solutions utilizing telephone and video conference technology</li><li>
A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles</li><li>
Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.</li><li>
Presentation skills via web based tools will be a distinct advantage</li><li>
Excellent listening, verbal and written skills</li><li>
Excellent relationship building skills &ndash; Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues</li><li>
Persistent and dependable, especially with attendance, deliverables and deadlines</li></ul>
TR21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Commercial Growth AE

<div>Company Description 
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.
Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry. 
Job Description 
 We are seeking a Senior Staff Software Engineer to serve as the technical visionary and architect for our multi-agent harness platform, and writing agents for our products.
This is a high-leverage, tier-one leadership opportunity operating at the absolute frontier of Agent research and large-scale backend systems engineering. In this role, you won't just implement agents&mdash;you will define the architectural patterns, scalability guardrails, and strategic direction for how intelligent, autonomous agents reason, decide, and secure the modern enterprise.
What You Will Do<ul><li>
Architect &amp; Vision: Define the technical roadmap and architecture for Access AI Platform, ensuring high availability, low latency, and deterministic reliability.</li><li>
System Design: Lead the design of advanced agent orchestration layers, multi-agent communication, and sophisticated context/memory management.</li><li>
Productionize at Scale: Transition cutting-edge LLM capabilities and MCP frameworks from experimental prototypes into hardened, enterprise-grade pipelines within our identity access infrastructure.</li><li>
Technical Leadership: Act as a force multiplier across the engineering organization. Define engineering excellence, establish robust test/evaluation frameworks for non-deterministic AI systems, and mentor senior and staff-level engineers.</li><li>
Cross-Functional Influence: Partner closely with Product, Security, and Executive leadership to align technical investments with long-term business strategy, pioneering new capabilities from ideation to global deployment.</li></ul> 

Qualifications 
What You Bring<ul><li>
Education: Bachelor&rsquo;s, Master&rsquo;s, or PhD in Computer Science, Engineering, or a related technical field.</li><li>
Experience: * 10+ years of professional software engineering experience, with a proven track record of technical leadership at a Staff or Senior Staff level.</li><li>
2+ years of hands-on experience in architectural design and production deployment of GenAI technologies, multi-agent systems, LLM orchestration frameworks (e.g., LangChain, AutoGen), or Model Context Protocols (MCP).</li><li>
Technical Mastery: * Expert-level proficiency in Python and Golang (or Java), with deep expertise in distributed systems, microservices architectures, and high-throughput API design.</li><li>
Deep understanding of Cloud Platforms (AWS, Azure, GCP) with experience designing or integrating with enterprise Identity and Access Management (IAM) environments and security fabrics.</li><li>
Execution &amp; Ownership: A strong sense of product ownership. You have a history of taking ambiguous, 0-to-1 AI initiatives and scaling them to 1-to-100 enterprise realities.</li><li>
Communication: Exceptional communication skills with a demonstrated ability to distill complex AI reasoning and architectural trade-offs into clear, strategic narratives for both engineering teams and executive boardrooms.</li></ul>
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2026 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Staff Software Engineer - AI/ML - Veza

<div>Company Description 
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone&mdash;freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow&mdash; helping 85% of the Fortune 500&reg; work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people. 
Job Description 
The Role
ServiceNow's event portfolio&mdash;Knowledge, World Forums, Summits&mdash;generates meaningful pipeline and engagement at scale. This is a role where you drive impact at the intersection of creative strategy and operational discipline, building a content operation that thinks across formats, audiences, and business outcomes, not just what happens on stage or on screen.
You'll establish what it means for us to have a genuine editorial POV and technical strategy for broadcast and streaming, manage the content asset lifecycle from production through distribution and archiving, define how content serves different audience segments and business objectives, and build the operational infrastructure that lets us repeat great work at scale. You'll also bring expertise to portfolio-wide decisions about the types of content we should deliver in-person or online&mdash;from intimate labs to larger stages. You'll report to the Sr. Director of Strategic Event Content and Technology and partner closely with marketing, field teams, and executive stakeholders who depend on event content to build pipeline and deepen relationships.
This is a role that sits between creative strategy and operational discipline&mdash;you need both.
What You'll Own<ul><li>
Content strategy across the portfolio: Editorial direction for Knowledge, World Forums, and select other strategic events&mdash;defining what stories we tell, how we frame them, and which formats serve which audiences (live, on-demand, short-form, social, etc.)</li><li>
Portfolio-level content planning: Making strategic decisions about where and how we deliver content across event types and formats. You understand the tradeoffs between in-person engagement, streamed experiences, and on-demand value, and you guide those decisions with clarity.</li><li>
Broadcast and streaming strategy: Match content strategy with the live production and distribution for major events&mdash;from technical architecture through creative execution to post-event distribution and measurement</li><li>
Content operations and asset management: The systems and processes that let us capture, organize, tag, and repurpose content across the portfolio; the metadata and archival strategy that makes content discoverable and valuable over time.</li><li>
Vendor and agency partnerships: Managing relationships with broadcast, production, streaming, and creative partners to outcomes, not just deliverables.</li><li>
Team and budget: Overseeing the content operations team and managing the budget for content production and technology.</li><li>
A point of view on our content strategy: Where enterprise event content is heading and what ServiceNow needs to build or change to stay ahead.</li></ul>
What You Bring<ul><li>
Deep content operations and strategy thinking: You don't just execute; you think about narrative, audience segmentation, content lifecycle, and how content serves business objectives. You understand that production is the means, not the end. You've likely worked in content strategy, events marketing, broadcast production, or similar disciplines where you owned outcomes.</li><li>
Production and broadcast expertise: You understand live broadcast or streaming at enterprise scale. You've been in the truck, you know signal chains, and you know what can go wrong. But that's your foundation, not your ceiling.</li><li>
Portfolio-level perspective: You've worked across multiple events or formats and understand how to scale content operations. You know how to balance consistency with flexibility, and you think about what works once versus what works at scale.</li><li>
Fluency in enterprise software events: You understand the audiences, the stakes, the competitive landscape, and why content matters in B2B.</li><li>
Operational and creative discipline: You can hold a vision and ship on time. You can manage competing stakeholder needs without losing sight of the work.</li><li>
Leadership capability: You've built or led teams, managed budgets, and developed people. You think about scalability and sustainability, not just the next event.</li><li>
Cross-functional fluency: You navigate large organizations well. You partner with marketing, communications, finance, and executives without losing your point of view.</li><li>
Intellectual curiosity and a learner's mindset: You're staying current on AI's role in content production and events. You ask smart questions and aren't intimidated by emerging tools or technologies that might change how we work.</li></ul>
Why This Role, Why Now
We're moving from treating broadcast as an add-on to treating it as core to our events strategy. That requires thinking about content operations more broadly&mdash;how we create, manage, and leverage content across formats and over time. The person we hire will help us build that capability and define what best-in-class looks like for a company at our scale. 
Qualifications 
<ul><li>
10+ years in event production, content operations, broadcast, streaming, or related disciplines&mdash;with at least 3 years in a leadership or senior role managing teams or cross-functional programs.</li><li>
Demonstrated expertise driving content strategy and operations at large-scale enterprise events (10,000+ attendees preferred), with strong fluency in broadcast/streaming or multi-format content delivery.</li><li>
Experience across multiple event formats or portfolio-level content planning (not just single-event expertise).</li><li>
Experience managing teams, budgets, or cross-functional programs at a large organization.</li><li>
Fluency with enterprise software, B2B tech, or SaaS environments; bonus if you've worked in tech company marketing or events.</li><li>
Proven ability to manage vendors, agencies, and production partners from strategy through post-event evaluation.</li><li>
Understanding of live streaming platforms, broadcast infrastructure, and digital distribution; experience with metadata, asset management, or content archival systems is a plus.</li><li>
Strong communication skills; comfortable presenting and building consensus with senior marketing and executive stakeholders.</li><li>
Willingness to travel for event execution.</li></ul>
For positions in this location, we offer a base pay of $180,200 - $315,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2026 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Director, Strategic Event Content Operations

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
This is one of the most consequential roles at ServiceNow. You will sit at the intersection of our most important enterprise customers, our field leadership, and our product organization&mdash;translating what&rsquo;s happening in the field into how we build, sell, and deliver the platform. You are the connective tissue between customer reality and company strategy.
This role demands someone who can earn trust at the C-suite level on a Monday, brief a GM on roadmap trade-offs on a Tuesday, and coach a field team through a high-stakes deployment on a Wednesday. You will work across Product, Customer Success , Partner, and the BUs&mdash;orchestrating resources with a sense of urgency and a bias toward customer outcomes.
What You&rsquo;ll Do:
Customer Engagement<ul><li>
Engage directly with C-suite executives and transformation stakeholders at our most strategically important enterprise accounts</li><li>
Drive functional and domain-specific conversations that move customers from intent to action</li><li>
Work with customers to define use cases and map them to a platform-level strategy&mdash;not just point solutions</li><li>
Identify and escalate poor experiences before they become churn risks, and own the resolution path</li><li>
Orchestrate the post-sale deployment and adoption motion for high-value customers&mdash;bringing the full weight of APEX, CEG, and our Partner ecosystem to bear on customer outcomes at scale</li></ul>
Field Leadership<ul><li>
Advise field leadership on how to sequence and prioritize across their account portfolios</li><li>
Drive pipeline at scale when needed, using one-to-many approaches across large account sets</li><li>
Stay closely engaged in high-momentum accounts&mdash;advising internal teams and helping sustain deal velocity through close</li><li>
Surface what&rsquo;s landing (and what isn&rsquo;t) in the field to sharpen competitive positioning and sales plays</li><li>
Enable and activate the field to orchestrate across ServiceNow&rsquo;s full resource network, ensuring customers reach successful deployment and measurable outcomes</li></ul>
Product &amp; Platform<ul><li>
In collaboration with GMs, identify high-value cross-workflow opportunities and advocate for their prioritization on the roadmap</li><li>
Feed unfiltered customer and field signal into roadmap and platform evolution through a structured, repeatable framework</li><li>
Orchestrate APEX product and engineering resources into customer engagements when the moment calls for it</li><li>
Surface opportunities for FDE engagement and flag potential partnership and M&amp;A signals</li><li>
Contribute to the evolution of unified pricing and packaging&mdash;including the development of outcome-based pricing models informed by market feedback</li><li>
In partnership with APEX Strategic Program Management and BU Leadership, drive post-acquisition GTM integration</li></ul> 
Qualifications<ul><li> 
10+ years in enterprise software&mdash;spanning sales, customer success, product strategy, or business development at scale</li><li>
A proven track record of operating at the C-suite level with genuine credibility in digital transformation and platform conversations</li><li>
Deep fluency in agentic AI, automation, and platform-led growth motions</li><li>
Experience navigating complex, matrixed organizations&mdash;and getting things done across them anyway</li><li>
Strong instincts for when to escalate, when to coach, and when to get out of the way</li><li>
Comfort moving between strategic altitude and operational detail without losing effectiveness at either</li><li>
Experience working across post-sale, product, and GTM functions&mdash;not just one of them</li><li>
Willingness and ability to travel up to 50%</li></ul> 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Director, Product Strategy EMEA Central

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the Enterprise, Industries, and Commercial sectors. This position plays a crucial role in driving ServiceNow&rsquo;s long-term value by accelerating customers&rsquo; journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
As a trusted advisor, you&rsquo;ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow&rsquo;s teams and strategic partners.
What You Get to Do in This Role:<ul><li>
Drive Post-Sales Success: Own and lead the customer&rsquo;s post-sales transformation, aligning ServiceNow&rsquo;s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes.</li><li>
Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success.</li><li>
Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.</li><li>
Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs&mdash;adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities.</li><li>
Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success.</li><li>
Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team.</li><li>
Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized</li></ul> 
Qualifications 
Ideal Candidate:
We are seeking a highly experienced professional with a strong background in enterprise-level SaaS transformation and strategic advisory to guide our customers in their digital transformation journey. The ideal candidate will have deep expertise in technology-enabled business transformations, coupled with a proven ability to advise at the executive level.
Key Requirements:<ul><li>
AI Integration &amp; Thought Leadership: Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li>
Enterprise SaaS Transformation &amp; Strategic Advisory: Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li>
C-Level Presence &amp; Relationship Management: Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world&rsquo;s largest enterprises..</li><li>
Leadership Expertise: A minimum of 10+ years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li>
Strategic Account Management: Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li>
Business Acumen &amp; Problem-Solving: Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li>
Cross-Functional Leadership: Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li>
Adaptability &amp; Change Management: Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li>
Operational &amp; Execution Excellence: Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li>
Collaboration &amp; Communication: Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li>
Customer-Centric Mindset: Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li><li>
Fluency in Dutch &amp; English are essential</li></ul>
This role is ideal for a seasoned strategic advisor who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Customer Success Executive

<div>Company Description 
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone&mdash;freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow&mdash; helping 85% of the Fortune 500&reg; work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Sales team. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.<ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
7+ years of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Travel, as necessary</li></ul> 
FD21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2026 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Advisory Solution Consultant - German speaking

Join ServiceNow and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.