Urwah Admin

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
What you get to do in this role:<ul><li>
Plan the future. Define, drive and oversee the Business Systems Enterprise roadmap (immediate and long term) for the entire Finance organization.</li><li>
Become a trusted advisor. Partner with senior business leaders on their strategic roadmap, understand their operational issues and opportunities (business processes) and create technical solutions to scale business operations and ensure compliance.</li><li>
Be proactive. Identify and recommend creative ideas to improve business operations.</li><li>
Drive results. Own the portfolio of projects, and lead projects to achieve desired goals and benefits aligned to planned timelines and budgets.</li><li>
Own a technology portfolio. Manage 3rd party commercial best-of-breed solutions and the vendor relationships, as well as develop custom solutions on the ServiceNow platform.</li><li>
Lead and develop a global team with end-to-end responsibilities: engagement, analysis, design, develop, QA, support.</li><li>
Provide leadership and establish a culture that continuously strives towards best practice and solutions excellence.</li><li>
Be a thought-leader and influencer. Influence and coach IT personnel and the business.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Combined 10+ years of experience in the following areas: Finance Transformation, ERP implementation and maintenance ; CRM; PRM; custom software design and development; leading a portfolio of projects to success; creating partnerships with senior business stakeholders; determining solutions to help scale business operations; identify opportunities to scale operations and &ldquo;sell&rdquo; them to business stakeholders.</li><li>
Experience driving and guiding a technology transformation of Finance. In a technology company.</li><li>
Combines solid technical skills with business solution pragmatism. Is pragmatic, practical and solution-oriented. 2/3rd technical, 1/3rd business.</li><li>
Has experience delivering critical products and mission-critical services in a leadership role in IT. Has a proven record of overcoming crises and leading teams through difficult situations.</li><li>
Successfully managed ~15M budget.</li><li>
Excellent verbal and written communication skills and an engaging personality. A proven ability to effectively interface with a diverse range of roles at all levels.</li><li>
Strong leadership skills. Able to influence, guide and convince. Has a history of having been a thought-leader who people follow and admire.</li></ul> 
JV20 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Director, Software Engineering

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
<ul><li>
Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward &lsquo;learning and listening&rsquo; and transforming community members into champions.</li><li>
Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.</li><li>
Help build and scale the developer events and meetup ecosystem in the APAC region to drive community collaboration.</li><li>
Participate in social media and blogging activities to drive developer awareness</li><li>
Identify new channels to reach and engage with developers</li><li>
Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.</li></ul> 

Qualifications 
<ul><li>
10+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.</li><li>
5+ years of experience as a Developer or Engineer or other technical profession within the ServiceNow ecosystem.</li><li>
1+ year experience utilizing ServiceNow&rsquo;s LLM, Now Assist, and/or AI Agents.</li><li>
Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.</li><li>
Excellent communication skills as both a strong technical writer and a dynamic public speaker.</li><li>
Strong relationship building to interact with peers, colleagues, customers, and third parties</li><li>
Travel: Up to 30% annually</li></ul> 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Developer Advocate

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams.
This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership. 

What You Get to Do in This Role:<ul><li>
Drive Business Outcomes: Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.</li><li>
Strategic Guidance: Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow&rsquo;s solutions with their business goals, and provide recommendations that drive both short-term and long-term success.</li><li>
Customer Success &amp; Adoption: Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.</li><li>
Create Tailored Success Plans: Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.</li><li>
Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.</li><li>
Drive Innovation and Advocacy: Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow&rsquo;s broader initiatives.</li><li>
Cross-Functional Collaboration: Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Experience in SaaS or IT Industry: Strong knowledge of ServiceNow or similar SaaS platforms.</li><li>
8+ years of experience working in a technology-driven, consultative environment where you&rsquo;ve helped customers deploy and derive value from digital solutions.</li><li>
Proven Customer Success Track Record: A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.</li><li>
Relationship Building: Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.</li><li>
Analytical &amp; Problem-Solving Skills: Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .</li><li>
Entrepreneurial Mindset: A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.</li><li>
Collaborative and Cross-Functional: A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.</li><li>
Excellent Communication: Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.</li><li>
Right to work in the country</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Customer Success Manager

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
Help us write the playbook for the future of enterprise content.
At ServiceNow, our community isn&rsquo;t just a place people go for answers &mdash; it&rsquo;s the beating heart of how millions of professionals learn, share, and shape the future of work. We&rsquo;re looking for a Senior Community Content Strategist who doesn&rsquo;t just make content but creates movements. Someone who can take complex ideas, raw user energy, and business goals &mdash; and spin them into narratives, campaigns, and experiences that make people stop, share, and come back for more.
If you live at the intersection of strategy and creativity, if you&rsquo;ve got the instincts of a storyteller and the rigor of a data analyst, and if you&rsquo;re hungry to push the boundaries of how content and community fuel growth &mdash; we want you on our team.
What You&rsquo;ll Do<ul><li>
Own the playbook. Architect bold, end-to-end content strategies that move people from passive readers to active champions.</li><li>
Drive community energy. Harness user-generated content and pair it with high-quality editorial, video, social, and interactive formats that make our community the place people want to be.</li><li>
Spot the sparks. Stay plugged into industry trends, emerging formats, and AI-driven tools &mdash; and use them before anyone else does.</li><li>
Collaborate like crazy. Partner with community managers, marketers, creatives, and product leaders to ensure our content connects across every campaign and channel.</li><li>
Measure what matters. Watch the data, know what&rsquo;s working, kill what&rsquo;s not, and continuously evolve to raise the bar.</li><li>
Keep it fresh. Review, retire, and reinvent content so our community never feels stale.</li><li>
Tell the story inside. Socialize strategies, wins, and learnings across the business so everyone feels the impact of what community content can do.</li></ul> 

Qualifications 
What You Bring<ul><li>
10+ years building content strategies in B2B SaaS or tech &mdash; and the receipts to show business impact.</li><li>
Proven chops designing and executing multi-channel, persona-driven content that works across awareness, engagement, and demand.</li><li>
A leader&rsquo;s mindset. You can influence cross-functional teams and inspire them to execute with excellence.</li><li>
Fluency in AI. You&rsquo;re curious and experimental, already leveraging AI for workflows, insights, or creative acceleration. (Bonus if you&rsquo;ve dabbled in AI SEO.)</li><li>
Strategic + scrappy. You know when to set a bold vision and when to roll up your sleeves.</li><li>
Data-driven instincts. You measure what you make, and you optimize relentlessly.</li><li>
Creative fearlessness. You&rsquo;re not afraid to push boundaries, try new formats, and set new standards.</li></ul>
Why This Role Rocks
This isn&rsquo;t about filling a calendar with posts. It&rsquo;s about shaping the voice and heartbeat of ServiceNow&rsquo;s global community. The person in this role will have visibility, influence, and impact far beyond content &mdash; because great content is how communities thrive, and thriving communities are how companies grow.<ul><li>If you want to do career-defining work that blends storytelling, strategy, community, and AI &mdash; this is the seat you want.</li></ul>
For positions in this location, we offer a base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Community Content Strategist

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
What you get to do in this role:
The Senior Accounts Payable Analyst is a pivotal role within the Accounts Payable (AP) team, responsible for driving the efficiency, accuracy, and compliance of invoice processing, customer service, and case management functions. Reporting to the AP Manager, this role requires deep expertise in the end-to-end (E2E) AP process, with a strong commitment to customer satisfaction, prompt issue resolution, and adherence to company and regulatory standards.
This position is suited for a highly motivated individual who thrives in a dynamic, fast-paced, and multicultural environment, and who is passionate about leveraging process improvement, AI based automations, initiatives to drive operational excellence. The successful candidate will be detail-oriented, adaptable to varying business needs, and skilled in managing complex queries and driving process enhancements across multiple regions including the US, Europe, and APAC.
Key Responsibilities<ul><li>
Invoice Processing and AP Operations: Efficiently manage the end-to-end workflow of invoice processing, including receipt, verification, coding, approvals, and timely payment in compliance with internal controls, SOX requirements, and applicable laws and regulations. Demonstrate keen attention to detail and maintain high levels of accuracy in all AP operations.</li><li>
Case Management and Query Resolution: Serve as the primary point of contact for internal business owners and external vendors regarding AP-related inquiries. Log, track, and resolve queries through the case management system, ensuring all cases are addressed within the agreed Service Level Agreements (SLAs) of 24-48 hours and maintaining high standards of customer satisfaction.</li><li>
Customer Service Excellence: Proactively engage with stakeholders through regular internal and external surveys to gauge customer satisfaction, identify areas for improvement, and implement actionable plans to enhance service delivery. Drive a customer-centric culture by ensuring prompt, high-quality responses and solutions to all queries.</li><li>
Process Improvement and Automation: Identify opportunities for process optimization and automation, particularly with respect to repetitive or basic queries. AI Implemented automated responses and orchestrate mass communications to internal and external stakeholders as required.</li><li>
Reporting and Data Management: Prepare and analyze reports and metrics related to AP processes, case management performance, and SLA adherence. Support ad hoc reporting needs and participate in data scrubbing, quality audits, and duplicate payment reviews to ensure process integrity.</li><li>
Compliance and Controls: Ensure rigorous adherence to internal policies, SOX controls, company procedures, and all applicable legal or regulatory requirements.</li><li>
System Expertise: Utilize and support upstream and downstream systems such as Supplier Enablement platforms, Ariba, Vendor Invoice Management (VIM), and SAP. Demonstrate foundational knowledge of these systems and assist in troubleshooting and process enhancements.</li><li>
Project and Change Management: Support AP-related projects, including those related to mergers and acquisitions (M&amp;A), process clean-ups, and system transitions. Collaborate with cross-functional teams to ensure continuity and efficiency during organizational change.</li><li>
Flexibility and Shift Support: Exhibit flexibility to support business requirements, including adapting to various shift schedules, and willingness to take on additional responsibilities such as invoice processing, payment processing, and ad hoc assignments as business needs evolve.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Deep Knowledge of E2E Accounts Payable: Comprehensive understanding of the accounts payable lifecycle, including upstream and downstream process impacts. Experience working with AP processes in multiple regions (US, Europe, APAC) and awareness of region-specific requirements.</li><li>
Attention to Detail: Demonstrated ability to maintain precision and accuracy in AP transactions, data entry, and documentation. Commitment to quality and error-free work.</li><li>
Customer Service Orientation: Strong interpersonal skills with the ability to build relationships, foster business partnerships, and maintain trust with stakeholders across diverse geographic and cultural backgrounds.</li><li>
Excellent Communication Skills: Superior written, verbal, and presentation skills. Ability to communicate complex information clearly and concisely to a variety of audiences.</li><li>
Technical Proficiency: Advanced proficiency in Microsoft Office tools, including Excel (pivot tables, VLOOKUP, data analysis), Outlook, Word, Visio, and PowerPoint. Experience with SAP, Ariba, and VIM is highly desirable.</li><li>
Process Improvement Mindset: Ability and interest in learning and executing tasks related to quality audits, duplicate review, data cleansing, and preparation of reports and metrics. Proactive approach to identifying and implementing process improvements.</li><li>
Compliance and Controls: Strong understanding of SOX controls, process and systems controls, and compliance requirements. Experience maintaining process integrity in accordance with company policies and government/legal requirements.</li><li>
Regional Expertise: Knowledge of India-specific AP requirements, including TDS, GST, and other tax compliance, is preferred.</li><li>
Adaptability: Flexibility to work in multiple shifts, including night shift, and adapt to changing business demands and priorities. Willingness to undertake new assignments as required by the team or organization.</li><li>
M&amp;A Experience: Exposure to merger and acquisition (M&amp;A) activities within finance or AP processes is an added advantage.</li></ul>
Basic Qualifications and Preferred Technical Skills:<ul><li>
Bachelor&rsquo;s Degree in Accounting, Finance, Business Administration, or a related field.</li><li>
Minimum 9+ years of experience in a similar role.</li><li>
Extensive knowledge of various platforms, process and systems controls, and process documentation.</li><li>
Knowledge of P2P functions, general accounting practices, and SOX requirements is a must.</li><li>
Advanced proficiency with Microsoft tools (Excel, Outlook, Word, Visio, PowerPoint) is a must.</li><li>
Hands-on experience with SAP, Vendor Invoice Management (VIM), and Ariba platforms.</li><li>
Direct involvement in multinational or global finance environments, with an ability to operate successfully across multiple geographies and cultures.</li></ul>
Personal Attributes<ul><li>
Highly self-motivated, proactive, and results-oriented.</li><li>
Inquisitive, with a continuous improvement mindset and willingness to embrace new challenges.</li><li>
Strong business acumen and professionalism in dealing with sensitive information and complex issues.</li><li>
Ability to work independently and collaboratively within a team setting, demonstrating leadership as needed.</li></ul> 
FD21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Accounts Payable Analyst, Hyderabad or Bangalore

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Team
The Expert Services Team, part of the Customer Excellence Group (CEG) at ServiceNow, collaborates with customers to help them achieve their business outcomes by providing
implementation and advisory services. As part of this diverse team, you will work with our customers and partners to drive consumption, adoption, and customer satisfaction by showcasing the value of their ServiceNow investment.
Within Expert Services, we have product-specific expert practices. One of these practices is the ServiceNow Platform team, which works with cross-functional departments such as Finance, Procurement, IT, HR, and many other teams across a variety of global clients. We are looking for motivators, problem solvers, and original thinkers like you to join our team.
The Role
As a Principal Technical Consultant within the Platform team, you will play the role of an architect and a trusted advisor to the customer on product-agnostic core ServiceNow functionality. You will design and configure the most complex solutions and architectures using best practices, ensuring customer success, thereby adding value and increasing productivity for the customer.
What you get to do in this role:<ul><li>
Collaborate with customers in their efforts to take advantage of their ServiceNow investment</li><li>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</li><li>
Lead customer workshops on architecture (Cloud and On-Prem), design and integrations</li><li>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</li><li>
Enable customers in defining their business and technical requirements of the solution following Agile methodologies and mapping them to product capabilities</li><li>
Design creative implementation solutions using technical best practices for manageability, performance, upgradability, user experience and security</li><li>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Self-Hosted, Domain Separation, Mid-servers, and more</li><li>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges</li><li>
Contribute towards continuous improvement of leading practices</li><li>
Grow and mentor other members of ServiceNow and the partner ecosystem</li><li>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on security, infrastructure, and architecture</li><li>
Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in the Low Code space</li><li>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</li><li>
Work and travel within MEA, based on customer and project demands</li></ul> 

Qualifications 
Qualifications
In order to be successful in this role, we need someone who has:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Consulting experience within enterprise organizations with the ability to influence and consult customers in an enterprise architectural environment</li><li>
Experience in defining and deploying future-state workflows and in identifying solutions from a people, process and technology perspective</li><li>
Understanding on-premise self-hosted environments and architecture</li><li>
Experience and/or willingness to grow technical depth on SaaS and on-premise environment, technologies like XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, GraphQL, Web Services, Linux, database server, load balancers, and others</li><li>
Experience and/or willingness to grow in ServiceNow NowAssist products</li><li>
Excellent communication and presentation skills</li><li>
Experience in advising and analysing Product strategies based on business priorities</li><li>
Excellent interpersonal skills, customer-centric attitude , and experience working with diverse team</li><li>
Fluency in Arabic and English is essential</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Principal Technical Consultant - ServiceNow Platform (Creator Workflows)

Join ServiceNow and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.