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Shakti Equipment's Pvt Ltd

JD: Maintenance Service Support Job Summary:It will be a Back-office role, where the candidate will be responsible for coordinating maintenance activities, managing documentation, tracking equipment performance, and ensuring smooth communication between onsite teams, and Back-office team. The role primarily involves planning, coordination, and reporting rather than fieldwork, supporting both preventive and corrective maintenance operations.Key Responsibilities:<ul><li>Coordinate preventive and corrective maintenance with onsite and Backoffice teams.</li><li>Track equipment performance, breakdowns, and service schedules.</li><li>Attend calls and emails regarding equipment issues and log service requests.</li><li>Coordinate with service engineers for quick resolution of client complaints.</li><li>Maintain and update service records, equipment logs, and maintenance reports.</li><li>Follow up with clients for servicing, spares inquiries, and payments.</li><li>Prepare MIS reports, maintenance dashboards, and performance summaries.</li><li>Manage vendor documentation, AMC tracking, and spare parts inventory.</li><li>Communicate with procurement and logistics teams for service and part requirements.</li><li>Ensure compliance with safety standards and maintain audit-ready documentation.</li><li>Provide feedback and technical inputs to support maintenance and operations planning.</li></ul>Qualifications:<ul><li>Diploma / B.E. in Mechanical Engineering | Electrical Engineering | Electro Engineering or related field.</li><li>2&ndash;3 years of experience in maintenance coordination, operations support, or customer service (mechanical/equipment field preferred).</li><li>Proficiency in MS Office(Excel, Word, PowerPoint); Google sheet , knowledge of ERP / maintenance software is an advantage.</li></ul>Key Skills:<ul><li>Strong communication and coordination abilities.</li><li>Customer handling and follow-up skills.</li><li>Detail-oriented with good reporting and documentation habits.</li><li>Analytical and proactive in problem-solving.</li><li>Ability to multitask and manage priorities effectively.</li></ul>Salaries &amp; Benefits:<ul><li>Salary Range: &#8377;20,833 &ndash; &#8377;29,166 per month CTC.</li><li>Final salary will be decided based on the candidate&rsquo;s experience and interview performance.</li><li>Employee will be on company payroll.</li><li>Eligible for all applicable labour law benefits.</li></ul>Job Type: Full-timePay: &#8377;20,833.00 - &#8377;29,166.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Work Location: In person

Maintenance Service Support

Join Shakti Equipment's Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shakti Equipment's Pvt Ltd

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Maintenance Service Support