Abrar Admin

Shaner Hotels

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 Job Description
 
 
 
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 Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
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 Handle guest complaints ensuring guest satisfaction.
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 Process all check-ins and check-outs according to established hotel requirements.
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 Adhere to payment, cash handling and credit policies/procedures.
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 Generate, print, and distribute daily reports to designated departments/personnel.
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 Resolve discrepancies on the room status report with Housekeeping.
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 Other duties as assigned.
 
 
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 Responsibilities
 
 
 
 Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
 
 
 
 Qualifications
 
 
 
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 High school graduate or equivalent.
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 Minimum one year customer service experience; previous hotel experience preferred.
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 Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
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 Computer experience preferred.
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 Bilingual English/Spanish a plus.
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 Knowledge of local activities and attractions appropriate for clientele.
 
 
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 About Us
 
 
 
 
 Shaner Hotel Group
 
 
 
 Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands&mdash;including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
 
 
 
 About The Team
 
 
 
 Shaner Hotels has an amazing opportunity to join our team at our Lebanon Fairfield Inn and Suites. This 90-room hotel sits conveniently located near Harrisburg International Airport, and very close to the Lebanon Valley Exposition Center &amp; Fairgrounds.
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Front Desk Agent | Lebanon Fairfield Inn

Join Shaner Hotels and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shaner Hotels

About Company

Front Desk Agent | Lebanon Fairfield Inn