Urwah Admin

Shangri-La Group

<div>
 
 Shangri-La Dubai
 
 
 
 The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
 
 
 The hotel&rsquo;s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
 
 
 
 As System Administrator, We Rely On You To
 
 
 
 <ul>
 <li>
 Ensure PMS and POS and other systems are working effectively without unplanned downtime.
 </li>
 <li>
 Assist internal and external guests with IT &amp; Internet related queries.
 </li>
 <li>
 Maintain and troubleshoot printers, network &amp; PC issues.
 </li>
 <li>
 Create and maintain systems users ID.
 </li>
 <li>
 Liaise with vendors &amp; IT personnel for any application and hardware related issues.
 </li>
 <li>
 Assist the Assistant IT Manager &amp; IT Supervisor during the shift.
 </li>
 <li>
 Provide essential training to end users to better assist our external guests.
 </li>
 <li>
 Equipment tracking to prevent loss of existing IT assets.
 </li>
 <li>
 Maintain an up-to-date Asset inventory of hardware and software installed in the hotel
 </li>
 <li>
 Maintain a log of all major system activities.
 </li>
 <li>
 Manage, maintain, and protect backup of company data
 </li>
 <li>
 Execution on IT daily checklist and daily IT operation tasks
 
 
 </li>
 </ul>
 
 We Are Looking For Someone Who Has
 
 
 
 <ul>
 <li>
 2 years&rsquo; experience as IT System Administrator or a similar capacity in a 5 stars property.
 </li>
 <li>
 Certification/Diploma in Computer Studies.
 </li>
 <li>
 Good communication skills and is fluent in oral and written English language.
 </li>
 <li>
 A pleasant and cheerful personality and can work with a multinational team.
 </li>
 <li>
 Ability to work different shifts and can work as per hotel operational needs and requirements.
 </li>
 </ul>
</div>

System Administrator

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Sales Executive (Russian Speaking)
 
 
 The Sales Executive (Russian Speaking) is responsible for driving sales and revenue growth from the Russian-speaking market segment. This role focuses on developing strong relationships with Russian-speaking clients, travel agents, and corporate partners, ensuring seamless communication and exceptional service. The incumbent will work closely with the Sales &amp; Marketing team and other operational departments to maximize market share, achieve revenue targets, and position Shangri-La as the preferred choice for leisure and business travelers.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Proactively source new business from the Russian-speaking leisure, corporate, and MICE segments.
 </li>
 <li>
 Conduct sales calls, client visits, and participate in trade shows and roadshows targeting Russian-speaking markets.
 </li>
 <li>
 Prepare proposals, quotations, and contracts in Russian and English to meet client requirements.
 </li>
 <li>
 Identify opportunities to upsell rooms, suites, and F&amp;B packages to maximize revenue.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with Russian-speaking clients, tour operators, and travel agencies.
 </li>
 <li>
 Conduct site inspections and FAM trips for potential clients from the Russian market.
 </li>
 <li>
 Ensure all communication and service delivery are culturally adapted and language-appropriate.
 </li>
 <li>
 Provide post-stay follow-ups to maintain loyalty and secure repeat business.
 
 
 </li>
 </ul>
 Market Intelligence &amp; Reporting
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends in the Russian-speaking market.
 </li>
 <li>
 Share regular market updates and business intelligence with the Director of Sales &amp; Marketing.
 </li>
 <li>
 Maintain accurate records of accounts, leads, and activities in the CRM system.
 </li>
 <li>
 Prepare weekly and monthly reports on performance, pipeline, and conversion rates.
 
 
 </li>
 </ul>
 Event &amp; Group Coordination
 
 
 <ul>
 <li>
 Support Russian-speaking groups and events, ensuring smooth communication between clients and operational teams.
 </li>
 <li>
 Translate and clarify client requirements for Banqueting, Rooms, and F&amp;B teams.
 </li>
 <li>
 Attend pre-conference and post-event meetings when required to ensure guest satisfaction.
 
 
 </li>
 </ul>
 Financial Accountability
 
 
 <ul>
 <li>
 Achieve assigned sales and revenue targets from the Russian-speaking segment.
 </li>
 <li>
 Ensure pricing and contract negotiations meet profitability guidelines.
 </li>
 <li>
 Track account production and contribution to overall hotel revenue.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with Reservations, Front Office, and Guest Relations to ensure seamless handling of Russian-speaking guests.
 </li>
 <li>
 Collaborate with Marketing to design campaigns, brochures, and online content tailored for Russian markets.
 </li>
 <li>
 Support cross-department initiatives to enhance service for Russian-speaking guests.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Native or fluent proficiency in Russian (spoken and written) and strong command of English.
 </li>
 <li>
 Proven sales experience in hospitality, preferably in leisure or corporate markets.
 </li>
 <li>
 Strong communication and negotiation skills with cultural sensitivity.
 </li>
 <li>
 Ability to manage multiple accounts and projects simultaneously.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM/sales systems.
 </li>
 </ul>
</div>

Sales Executive (Russian Speaking)

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 Job Summary
 
 
 
 The Marketing and Communications manager creates, communicates, and implements communication programs that effectively promotes and decribes the complex positioning and its offerings, including content creation from photos, videos, reels to classic collaterals as well as social and offline campaigns on available channels.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Demonstrate knowledge and experience of social media marketing
 </li>
 <li>
 Analytical in reporting and performance of social media campaigns
 </li>
 <li>
 Independent social media driven person with a natural instinct and flair at creating unique content (creative captions, photos and videos)
 </li>
 <li>
 Independent, flexible, coach and manage team
 </li>
 <li>
 Manage and optimise our social media presence across all channels/platforms
 </li>
 <li>
 Identify trends and insights on the market, brainstorm new and creative strategies
 </li>
 <li>
 Design and Video skills is a plus (Adobe Illustrator, Capcut, Canva, etc)
 </li>
 <li>
 Creating and implementing plans to optimise market share, revenue and visibility on both local and international target markets.
 </li>
 <li>
 Provide site inspection tours and hosting media
 </li>
 <li>
 Coordinate on-property film/photo shoots, and host PR /marketing events.
 </li>
 <li>
 Proactively work with other departments to source press-worthy angles/opportunities for events and activities across the property.
 </li>
 <li>
 Manage media tracking for the hotel and report results back to key stakeholders.
 </li>
 <li>
 Prepar e, manage and keep up-to-date hotel collateral and information including content and information for brochures, fact sheets and sales materials.
 </li>
 <li>
 Act as day-to-day PR contact to the media on behalf of the resort and draft press releases and take ownership of press kit materials.
 </li>
 <li>
 Assist in developing and executing marketing and communication plans and programs of the hotel
 </li>
 <li>
 Plan, develop and implement all Company&rsquo;s marketing strategies, marketing communications and public relations activities, both internal and external.
 </li>
 <li>
 Create and manage all collateral assets, maintain brand communications guidelines and standards and act as the ambassador and voice of brand.
 </li>
 <li>
 Lead projects on increase of awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
 </li>
 <li>
 Create, implement and measure the success of comprehensive marketing, communications, and PR programs that will enhance the Company&rsquo;s image and position within the marketplace and the general public.
 </li>
 <li>
 Assist in editorial direction, design, production and distribution of all Company&rsquo;s publications.
 </li>
 <li>
 Coordinate and manage public relations and promotional activities and act as Company&rsquo;s representative with the media, these can include photo shoots, broadcasts and interviews.
 </li>
 <li>
 Responsible for the appearance of all Company&rsquo;s print and electronic materials (letterheads, use of logo, brochures, and flyers).
 </li>
 <li>
 Lead projects such as cause-related marketing and special events.
 </li>
 <li>
 Responsible for the achievement of marketing/communications/PR missions, goals and objectives.
 </li>
 <li>
 Evaluate opportunities for media partnerships, sponsorships and advertising on an on-going basis.
 </li>
 <li>
 Report on marketing successes, opportunities, and strategies to all levels.
 </li>
 <li>
 Drive day-to-day activities to support strategic annual PR and Marketing plan that focuses on positioning the resort.
 </li>
 <li>
 General PR support for projects such as hotel events, trade shows, press conferences, media dinners and PR events.
 </li>
 <li>
 Work closely with other department heads (F&amp;B, catering, marketing, sales, etc.) to seek PR opportunities within secured business (e.g. high-profile/celebrity events, unique F&amp;B offerings/events, packages/promotions, etc.).
 </li>
 <li>
 Keep up to date press kit materials, including drafting of press releases, fact sheets, and biographies.
 </li>
 <li>
 Cultivate relationships with top tier travel, trade, lifestyle, luxury, business, local media, and online influencers.
 </li>
 <li>
 PR monitoring and measurement solution and clippings reports.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 We are looking for an Marketing Communication professional with experience with luxury Hotels or in the Media houses. Arabic-speaking is a plus.
 </li>
 <li>
 Strong knowledge in optimising social media presence and handling digital campaigns
 </li>
 <li>
 Content curator with a natural flair at delivering high quality content
 </li>
 <li>
 3+ years&rsquo; background in a similar position.
 </li>
 <li>
 Sound understanding of marketing communication and digital practices and procedures.
 </li>
 <li>
 Impeccable English copywriting skills and creative thinker.
 </li>
 </ul>
</div>

Marketing Manager

<div>
 
 Sales &amp; Marketing, Shangri-La Qaryat Al Beri, Abu Dhabi
 
 
 
 We have a great opportunity for an experienced Marketing Coordinator to join the team in Sales &amp; Marketing. The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Proven experience in marketing coordination or a similar role.
 </li>
 <li>
 Strong understanding of marketing principles and best practices.
 </li>
 <li>
 Financial awareness with ability to work on budgets and ROI analysis.
 </li>
 <li>
 Excellent written and verbal communication skills. (Fluency in Arabic would also be an advantage)
 </li>
 <li>
 Ability to multitask and manage projects with tight deadlines.
 </li>
 <li>
 Detail-oriented with strong organizational and time-management skills.
 </li>
 <li>
 Understands the need for efficiency and organisation.
 </li>
 <li>
 Communicates effectively with colleagues/management.
 </li>
 <li>
 Ability to work in a fast-paced, team-oriented environment.
 </li>
 <li>
 Lives and breathes the Shangri-La Values.
 
 
 </li>
 </ul>
 
 What will you do?
 
 
 
 <ul>
 <li>
 Develop strategic marketing initiatives and activities.
 </li>
 <li>
 Create branded advertising campaigns and support the marketing and design teams by coordinating and collating content.
 </li>
 <li>
 Setup tracking systems for marketing campaigns and online activities.
 </li>
 <li>
 Conduct market research to identify marketing opportunities and negotiate media coverage.
 </li>
 <li>
 Develop and manage all internal communication systems.
 </li>
 <li>
 Create, maintain, and strengthen the organization&rsquo;s overall brand through all media avenues.
 </li>
 <li>
 Organize and streamline service offerings into user-friendly concepts.
 </li>
 <li>
 Manage print contractors and other promotional vendors.
 </li>
 <li>
 Maintain strict confidentiality of sensitive information.
 </li>
 <li>
 Always represent the hotel in a favourable light.
 
 
 </li>
 </ul>
 
 Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
 
 
 The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city&rsquo;s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
 
 
 Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website , or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, &ldquo;personal data&rdquo; shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce
</div>

Marketing Coordinator

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 Event Sales Executive
 
 
 The Event Sales Executive is responsible for generating and converting event-related business opportunities, ensuring smooth planning and flawless execution of meetings, banquets, weddings, and social functions. This role focuses on client relationship management, sales conversion, and effective coordination with internal departments to deliver memorable guest experiences while maximizing revenue and profitability.
 
 
 Key Responsibilities
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Actively solicit new event business through sales calls, networking, referrals, and follow-ups.
 </li>
 <li>
 Prepare and present proposals, quotations, and contracts tailored to client requirements.
 </li>
 <li>
 Maximize sales opportunities by upselling banquet packages, F&amp;B options, and value-added services.
 </li>
 <li>
 Maintain a healthy pipeline of leads and ensure timely conversion of inquiries into confirmed bookings.
 
 
 </li>
 </ul>
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with corporate clients, wedding planners, travel agents, and social event organizers.
 </li>
 <li>
 Conduct site inspections and pre-event meetings with clients to understand needs and expectations.
 </li>
 <li>
 Provide personalized service, ensuring clear communication and professional handling of all client inquiries.
 </li>
 <li>
 Implement effective post-event follow-ups to secure repeat and referral business.
 
 
 </li>
 </ul>
 Event Coordination &amp; Execution
 
 
 <ul>
 <li>
 Liaise with the Groups &amp; Events, Banquet Operations, Culinary, and F&amp;B teams to ensure seamless event delivery.
 </li>
 <li>
 Communicate all event details accurately in Banquet Event Orders (BEOs).
 </li>
 <li>
 Attend pre-event briefings and, when necessary, support on-site coordination to guarantee flawless service.
 </li>
 <li>
 Handle last-minute changes and ensure quick, professional resolution of client concerns.
 
 
 </li>
 </ul>
 Administration &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate client records and contracts in the CRM system.
 </li>
 <li>
 Prepare daily, weekly, and monthly sales reports, highlighting pipeline progress and conversion ratios.
 </li>
 <li>
 Track event revenue, average checks, and covers to support forecasting and budgeting.
 
 
 </li>
 </ul>
 Financial Responsibility
 
 
 <ul>
 <li>
 Achieve assigned revenue targets through proactive sales and upselling strategies.
 </li>
 <li>
 Ensure pricing and contract negotiations align with company profitability guidelines.
 </li>
 <li>
 Monitor payment schedules, deposits, and invoicing to support financial accuracy.
 
 
 </li>
 </ul>
 Teamwork &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with the Director of Groups &amp; Events and Sales Managers to align on strategy and key accounts.
 </li>
 <li>
 Collaborate with marketing for promotional materials, event packages, and social media campaigns.
 </li>
 <li>
 Support banquet operations and service teams during peak periods or high-profile events.
 
 
 </li>
 </ul>
 Key Competencies
 
 
 <ul>
 <li>
 Strong sales, negotiation, and customer service skills.
 </li>
 <li>
 Excellent organizational abilities and attention to detail.
 </li>
 <li>
 Ability to handle multiple inquiries and events simultaneously.
 </li>
 <li>
 Professional communication skills, both written and verbal.
 </li>
 <li>
 Proficiency in CRM systems, Microsoft Office, and event management software.
 </li>
 </ul>
</div>

Event Sales Executive

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Director of Food &amp; Beverage is responsible for the strategic direction, operational efficiency, and overall profitability of the F&amp;B division. This role ensures exceptional guest experiences through outstanding service and product quality across all F&amp;B outlets, banqueting, and culinary operations. The incumbent will lead a team of professionals while working collaboratively with other departments to drive performance and uphold Shangri-La&rsquo;s standards of excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 Quality Standards of Service, Food and Beverage
 
 
 
 <ul>
 <li>
 Ensure consistency in the quality of service across all restaurants and outlets.
 </li>
 <li>
 Conduct daily walkthroughs of all F&amp;B areas (front and back of house) to monitor standards.
 </li>
 <li>
 Identify and address shortcomings in both hardware and software affecting service quality.
 </li>
 <li>
 Implement and maintain service guidelines with a strong focus on guest satisfaction.
 </li>
 <li>
 Coordinate daily with the Executive Chef to ensure food meets agreed standards consistently.
 </li>
 <li>
 Ensure uniformity in the quality, taste, presentation, and temperature of beverages.
 </li>
 <li>
 Promote creativity in the presentation of wines, cocktails, and mocktails.
 
 
 </li>
 </ul>
 
 General Hygiene and Sanitation
 
 
 
 <ul>
 <li>
 Enforce Shangri-La&rsquo;s food safety standards (SFS) and hygiene protocols in all F&amp;B areas.
 </li>
 <li>
 Ensure strict adherence to personal hygiene and cleanliness in all outlets.
 
 
 </li>
 </ul>
 
 Administration, Reports, and Communication
 
 
 
 <ul>
 <li>
 Review overnight reports to stay updated on operational status.
 </li>
 <li>
 Share key information from other divisions with the F&amp;B team to ensure operational alignment.
 </li>
 <li>
 Conduct daily briefings with outlet leaders to highlight priorities and updates.
 </li>
 <li>
 Attend daily Executive Committee (EXCOM) operational briefings.
 </li>
 <li>
 Analyze F&amp;B-related data and reports for informed decision-making.
 
 
 </li>
 </ul>
 
 Meetings &amp; Monthly Reviews
 
 
 
 <ul>
 <li>
 Lead monthly F&amp;B meetings to review:
 </li>
 <li>
 Maintenance status updates from Engineering
 </li>
 <li>
 Purchasing updates and expense reports
 </li>
 <li>
 Achievements, ongoing challenges, and issues
 </li>
 <li>
 Staff training needs and topics
 
 
 </li>
 </ul>
 
 Budgeting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare F&amp;B budgets based on analysis of historical and current performance data.
 </li>
 <li>
 Gather key data related to occupancy, reservations, and upcoming events or festive periods.
 </li>
 <li>
 Monitor and analyze daily sales, covers, and average check amounts.
 </li>
 <li>
 Provide three-month rolling forecasts on covers and average checks to RGM and DOF.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and implement both short- and long-term business plans aligned with hotel strategy.
 </li>
 <li>
 Monitor market trends and competitors to identify new F&amp;B business opportunities.
 </li>
 <li>
 Drive innovation in F&amp;B offerings while maintaining brand consistency.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of all F&amp;B outlets, including restaurants, lounges, in-room dining, banquets, and stewarding.
 </li>
 <li>
 Maintain high service standards and guest satisfaction across all touchpoints.
 </li>
 <li>
 Ensure consistent implementation of health, safety, hygiene, and quality protocols.
 
 
 </li>
 </ul>
 
 Financial Oversight
 
 
 
 <ul>
 <li>
 Manage F&amp;B financials including budget planning, cost control, and profitability analysis.
 </li>
 <li>
 Set KPIs, analyze financial reports, and implement strategies to achieve targets.
 </li>
 <li>
 Optimize purchasing and inventory control to manage cost of goods sold (COGS).
 
 
 </li>
 </ul>
 
 Team Development
 
 
 
 <ul>
 <li>
 Lead, train, and mentor the F&amp;B leadership team to deliver top-tier service.
 </li>
 <li>
 Foster a positive and collaborative work environment with strong employee engagement.
 </li>
 <li>
 Ensure effective succession planning and staff development programs.
 
 
 </li>
 </ul>
 
 Guest Engagement &amp; Experience
 
 
 
 <ul>
 <li>
 Champion a guest-centric approach throughout the F&amp;B department.
 </li>
 <li>
 Interact regularly with guests to gather feedback and ensure service excellence.
 </li>
 <li>
 Implement service recovery strategies to address guest issues promptly and professionally.
 </li>
 </ul>
</div>

Director of Food & Beverage

<div>
 
 Shangri-La Jeddah
 
 
 
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
 
 <ul>
 <li>
 203 stylish rooms and suites plus 17 luxury serviced apartments
 </li>
 <li>
 4 restaurants and lounges, including the legendary Shang Palace
 </li>
 <li>
 Convenient for Jeddah&rsquo;s popular landmarks and Red Sea Mall
 
 
 </li>
 </ul>
 
 Overview
 
 
 
 Shangri-La Jeddah is seeking a dynamic and strategic Director of Events to lead our Event Sales Team and drive MICE (Meetings, Incentives, Conferences, and Exhibitions) business growth. This leadership role is pivotal in shaping our event strategy, enhancing client relationships, and delivering exceptional experiences that reflect our brand&rsquo;s excellence
 
 
 
 As Director of Events, we rely on you to,
 
 
 
 <ul>
 <li>
 Lead &amp; Inspire:
 
 
 </li>
 </ul>
 Manage and mentor the Event Sales Team to achieve revenue targets and service excellence.
 
 
 <ul>
 <li>
 Drive Sales:
 
 
 </li>
 </ul>
 Develop and execute strategies to grow MICE business and expand market share.
 
 
 <ul>
 <li>
 Client Engagement:
 
 
 </li>
 </ul>
 Build strong relationships with corporate clients, event planners, and industry partners.
 
 
 <ul>
 <li>
 Event Execution:
 
 
 </li>
 </ul>
 Oversee planning and delivery of high-quality events, ensuring seamless coordination across departments.
 
 
 <ul>
 <li>
 Financial Oversight:
 
 
 </li>
 </ul>
 Manage budgets, forecasts, and performance metrics to meet financial goals.
 
 
 <ul>
 <li>
 Marketing Collaboration:
 
 
 </li>
 </ul>
 Partner with the Marketing team to promote event spaces and packages effectively.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business, or related field.
 </li>
 <li>
 Minimum 5 years of experience in event sales or MICE management, preferably in a luxury hotel setting.
 </li>
 <li>
 Proven leadership and team development skills.
 </li>
 <li>
 Strong communication, negotiation, and presentation abilities.
 </li>
 <li>
 Proficiency in CRM and event management software.
 </li>
 <li>
 Fluent in English and Arabic.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Be part of a vibrant, guest-focused team in a prestigious hotel environment.
 </li>
 <li>
 Lead impactful events that shape memorable guest experiences.
 </li>
 <li>
 Enjoy competitive compensation, professional development, and global career opportunities.
 
 
 </li>
 </ul>
 [Not translated in selected language]
</div>

Director of Events

Join Shangri-La Group and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.