Urwah Admin

Shangri-La Group

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 Find Your Shangri-La in Shangri-La
 
 
 
 
 Shangri-La Jeddah
 
 
 
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
 
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 203 stylish rooms and suites plus 17 luxury serviced apartments.
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 5 restaurants and lounges, including the legendary Shang Palace
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 Convenient for Jeddah&rsquo;s popular landmarks and Red Sea Mall
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 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
 
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 Job Summary
 
 
 
 The Front Office Duty Manager is responsible for rooms&rsquo; inventory and ensuring that guests&rsquo; requests and preferences are met and works on a partnership with the Housekeeping Rooms Controllers to ensure smooth running of rooms&rsquo; preparation. Also supervises the Front Desk.
 
 
 
 As a Front Office Duty Manager, we rely on you to,
 
 
 
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 Supervises all Front Office Service by making sure that these services are available and carried out with efficiency.
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 To have knowledge of the operational systems at Front Office.
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 Oversees and directs all aspects of Front Office and Guest Services areas.
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 To have knowledge of Shangri&hyphen;La&rsquo;s standard operating policies and procedures.
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 Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc.
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 To have knowledge of Shangri&hyphen;La&rsquo;s Programmes e.g. Golden Circle, FFP, Guest History.
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 Builds relationship with guests to delight and gain loyalty.
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 Supervises Front Office operation and workflow to maximize guests&rsquo; satisfaction.
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 Conducts training of new staff when necessary.
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 Ensures that &ldquo;shift reports&rdquo; are printed and &ldquo;Traces&rdquo; are followed up accordingly.
 
 
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 What We Are Looking For
 
 
 
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 At least 2 years as Assistant Front Office Manager in an international class hotel
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 Takes ownership and initiative
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 Ability to lead a team
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 Communicates and writes with fluency in English (as well as the Arabic language)
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 Pleasant, friendly, and cheerful attitude
 
 
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 Why Join Us
 
 
 
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 A workplace that values your passion and supports self-realization and personal growth.
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 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
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 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
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 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
 
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 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
 
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
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Front Office Duty Manager

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 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Fitness Supervisor oversees the daily operations of the fitness center, ensuring a safe, clean, and engaging environment for guests and members. This role involves supervising fitness activities, providing personal training, maintaining equipment, and supporting wellness programs in line with the hotel&rsquo;s brand and guest experience standards.
 
 
 
 Key Responsibilities
 
 
 
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 Supervise the daily functioning of the fitness center and ensure it is well-maintained, clean, and guest-ready at all times.
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 Deliver high-quality fitness sessions, including personal training, group classes (e.g., yoga, HIIT), and guest orientation.
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 Monitor safety and correct usage of fitness equipment by guests and colleagues.
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 Provide expert fitness advice tailored to individual guest needs and goals.
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 Maintain and inspect gym equipment regularly; report or coordinate repairs as needed.
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 Support wellness initiatives, monthly challenges, and guest engagement activities.
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 Ensure all guests are greeted warmly and assisted professionally.
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 Maintain accurate records of usage, class attendance, and equipment inspections.
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 Collaborate with Spa/Recreation teams on combined wellness offerings and packages.
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 Train and mentor junior fitness staff or recreation attendants.
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 Assist in developing new fitness programs and wellness schedules.
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 Support front desk operations in recreation when needed (e.g., booking classes, guest registration).
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 Promote safety, hygiene, and hospitality service excellence at all times.
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 Ensure compliance with health and safety regulations, including first aid readiness.
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Fitness Supervisor

Join Shangri-La Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shangri-La Group

ABOUT_COMPANY

Front Office Duty Manager

Fitness Supervisor