Urwah Admin

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Resort &amp; Spa
 
 
 
 Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 Job Summary/Purpose
 
 
 
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 The Resturant Manager is responsible for the operation, management and overall performance of the Food and Beverage operations. As such thecandidate will be directly involved in the day to day running of these areas in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistants is necessary to ensure the proper functioning of all phases of F&amp;B service in the areas under control. Implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies. It should be noted that Outlet Manager can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
 
 
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 As an Resturant Manager, we rely on you to :
 
 
 
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 To reflect the Shangri-La&rsquo;s Barr Al Jissah Resort &amp; Spa, Muscat&rsquo;s philosophy by providing highest quality of friendly service to our customer. He/She is to lead by example, always adopting a positive attitude to keep team spirit at its highest.
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 To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control.
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 To motivate, educate and develop staff on a continuous basis to achieve an overall maximum of efficiency and confidence.
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 We expect your outlet to be very busy due to high turnover which means most house guests and a lot of local guests will patronize this outlet. Therefore it is important that everything possible be done to give our guests a good impression of our hotel by making sure that food, service and all other facilities are of high quality.
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 The cleanliness, tidiness and orderliness of the outlet is of utmost importance. Thus, a checklist has to be kept at all areas are inspected and faults corrected soonest possible, i.e. lighting, in door plants, walls, cushions, tables and stations. Furthermore, chinaware, glassware, silverware and napkins have to be checked constantly to maintain the standard required.
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 To promote good relationship with regular guests. To handle any guest complaint effectively and diplomatically.
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 To maximize sales and revenues by providing good service and training his staff to up-sell.
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 To capitalize on activities in the hotel and in the community, holidays and events that would bring in extra customers.
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 To introduce gimmicks and promotions to the Director/Asst Director of F&amp;B to increase sales.
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 To control the Food and Beverage cost of the outlet by implementing strict portion control to prevent any wastage or pilferage. To control the labor cost by proper sales forecasting and scheduling to minimize wastage of manpower.
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 To ensure that all furniture, equipment, utensils and silverware under his charge are accounted for, properly handled regularly serviced and maintained to prevent excessive wear and tear.
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 To communicate and present a positive attitude to provide leadership to all staff at all times in order to attain all desired goals.
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 Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.
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</div>

Seafood Restuarant Manager

Italian Restuarant Manager

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 
 
 Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The Food and Beverage Coordinator will provide all secretarial services within the Food and Beverage Division office in accordance with standards, policies and guidelines as established by Shangri-La International and the Shangri-La Barr Al Jissah Muscat. The position will coordinate daily office related activities, provide accurate document processing, ensure efficient internal and external office communications and complete administrative duties as assigned by the Executive Assistant Manager of Food and Beverage and Executive Chef
 
 
 The coordinator will at all times conduct herself in a professional manner and demonstrate her commitment to our purpose statement.
 
 
 
 Responsibilities
 
 
 
 As F&amp;B Coordinator you will be responsible of:
 
 
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 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
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 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
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 Ensure prompt completion and delivery of documents and correspondence.
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 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
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 Maintains Director&rsquo;s files to include daily, trace and others.
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 Maintains Director&rsquo;s appointments and schedule.
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 Responsible to maintain overall office organization, presentation and cleanliness.
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 Coordination of inter-office and intra-departmental communications including telephone, paging and facsimile systems.
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 Completion of menus, letters, reports, forms and other documents for the food and beverage office.
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 Ensure prompt completion and delivery of documents and correspondence.
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 Maintains office-filing system to include alphabetical, chronological, trace and daily files.
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 Maintains Director&rsquo;s files to include daily, trace and others.
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 Maintains Director&rsquo;s appointments and schedule.
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 Responsible to maintain overall office organization, presentation and cleanliness.
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 Provides for accurate completion of menus, transcripts and meeting minutes.
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 Handles information interaction with purveyors, peers and other business situations.
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 Handles all guest, employee, management and owner interaction with complete courtesy and professionalism.
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 Maintains a positive and result oriented outlook, constantly striving for improvement both personally and professionally.
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 Handles sensitive matters in strict confidentiality with no exceptions.
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 Understand, follow, implement, monitor and record environmental related policies, procedures and environmental good practices of his/her areas of work.
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</div>

F&B Coordinator

<div>
 
 Sales &amp; Marketing, Shangri-La Qaryat Al Beri, Abu Dhabi
 
 
 
 We have a great opportunity for an experienced Marketing Coordinator to join the team in Sales &amp; Marketing. The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service.
 
 
 
 What are we looking for?
 
 
 
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 Proven experience in marketing coordination or a similar role.
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 Strong understanding of marketing principles and best practices.
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 Financial awareness with ability to work on budgets and ROI analysis.
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 Excellent written and verbal communication skills. (Fluency in Arabic would also be an advantage)
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 Ability to multitask and manage projects with tight deadlines.
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 Detail-oriented with strong organizational and time-management skills.
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 Understands the need for efficiency and organisation.
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 Communicates effectively with colleagues/management.
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 Ability to work in a fast-paced, team-oriented environment.
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 Lives and breathes the Shangri-La Values.
 
 
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 What will you do?
 
 
 
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 Develop strategic marketing initiatives and activities.
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 Create branded advertising campaigns and support the marketing and design teams by coordinating and collating content.
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 Setup tracking systems for marketing campaigns and online activities.
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 Conduct market research to identify marketing opportunities and negotiate media coverage.
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 Develop and manage all internal communication systems.
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 Create, maintain, and strengthen the organization&rsquo;s overall brand through all media avenues.
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 Organize and streamline service offerings into user-friendly concepts.
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 Manage print contractors and other promotional vendors.
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 Maintain strict confidentiality of sensitive information.
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 Always represent the hotel in a favourable light.
 
 
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 Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
 
 
 The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city&rsquo;s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
 
 
 Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website , or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, &ldquo;personal data&rdquo; shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce
</div>

Marketing Coordinator

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 Job Summary
 
 
 
 The Marketing and Communications manager creates, communicates, and implements communication programs that effectively promotes and decribes the complex positioning and its offerings, including content creation from photos, videos, reels to classic collaterals as well as social and offline campaigns on available channels.
 
 
 
 Responsibilities
 
 
 
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 Demonstrate knowledge and experience of social media marketing
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 Analytical in reporting and performance of social media campaigns
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 Independent social media driven person with a natural instinct and flair at creating unique content (creative captions, photos and videos)
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 Independent, flexible, coach and manage team
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 Manage and optimise our social media presence across all channels/platforms
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 Identify trends and insights on the market, brainstorm new and creative strategies
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 Design and Video skills is a plus (Adobe Illustrator, Capcut, Canva, etc)
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 Creating and implementing plans to optimise market share, revenue and visibility on both local and international target markets.
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 Provide site inspection tours and hosting media
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 Coordinate on-property film/photo shoots, and host PR /marketing events.
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 Proactively work with other departments to source press-worthy angles/opportunities for events and activities across the property.
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 Manage media tracking for the hotel and report results back to key stakeholders.
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 Prepar e, manage and keep up-to-date hotel collateral and information including content and information for brochures, fact sheets and sales materials.
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 Act as day-to-day PR contact to the media on behalf of the resort and draft press releases and take ownership of press kit materials.
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 Assist in developing and executing marketing and communication plans and programs of the hotel
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 Plan, develop and implement all Company&rsquo;s marketing strategies, marketing communications and public relations activities, both internal and external.
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 Create and manage all collateral assets, maintain brand communications guidelines and standards and act as the ambassador and voice of brand.
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 Lead projects on increase of awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
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 Create, implement and measure the success of comprehensive marketing, communications, and PR programs that will enhance the Company&rsquo;s image and position within the marketplace and the general public.
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 Assist in editorial direction, design, production and distribution of all Company&rsquo;s publications.
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 Coordinate and manage public relations and promotional activities and act as Company&rsquo;s representative with the media, these can include photo shoots, broadcasts and interviews.
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 Responsible for the appearance of all Company&rsquo;s print and electronic materials (letterheads, use of logo, brochures, and flyers).
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 Lead projects such as cause-related marketing and special events.
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 Responsible for the achievement of marketing/communications/PR missions, goals and objectives.
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 Evaluate opportunities for media partnerships, sponsorships and advertising on an on-going basis.
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 Report on marketing successes, opportunities, and strategies to all levels.
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 Drive day-to-day activities to support strategic annual PR and Marketing plan that focuses on positioning the resort.
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 General PR support for projects such as hotel events, trade shows, press conferences, media dinners and PR events.
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 Work closely with other department heads (F&amp;B, catering, marketing, sales, etc.) to seek PR opportunities within secured business (e.g. high-profile/celebrity events, unique F&amp;B offerings/events, packages/promotions, etc.).
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 Keep up to date press kit materials, including drafting of press releases, fact sheets, and biographies.
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 Cultivate relationships with top tier travel, trade, lifestyle, luxury, business, local media, and online influencers.
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 PR monitoring and measurement solution and clippings reports.
 
 
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 What We Are Looking For
 
 
 
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 We are looking for an Marketing Communication professional with experience with luxury Hotels or in the Media houses. Arabic-speaking is a plus.
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 Strong knowledge in optimising social media presence and handling digital campaigns
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 Content curator with a natural flair at delivering high quality content
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 3+ years&rsquo; background in a similar position.
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 Sound understanding of marketing communication and digital practices and procedures.
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 Impeccable English copywriting skills and creative thinker.
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</div>

Marketing Manager

Join Shangri-La Group and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shangri-La Group

ABOUT_COMPANY

Seafood Restuarant Manager

Italian Restuarant Manager

F&B Coordinator

Marketing Coordinator

Marketing Manager