Qureos Mentor

Sharjah Palace Hotel

Roles &amp; ResponsibilitiesDevelop and implement sales strategies to attract corporate clients, group bookings, and individual guests.Create and promote packages, special offers, and discounts to maximize revenue.Meet and exceed sales targets and revenue goals for the hotel.Identify, target, and attract new business opportunities and potential clients.Build and maintain strong relationships with existing clients to encourage repeat business.Manage accounts of key clients and ensure high levels of customer satisfaction.Monitor market trends, analyze competition, and assess market opportunities for the hotel.Use market insights to inform and adjust sales strategies to improve occupancy and revenue.Negotiate and close sales contracts, rates, and terms with clients to achieve mutually beneficial agreements.Overcome client hesitations and finalize bookings in accordance with hotel policies.Collaborate with the marketing team to create and execute promotional campaigns and materials.Plan and host site inspections and familiarization trips to showcase the hotel's facilities.Track and analyze sales performance metrics, including key performance indicators (KPIs).Prepare regular sales reports, forecasts, and presentations for senior management.Liaise with other departments, such as housekeeping, maintenance, and events, to ensure seamless service and guest satisfaction.Coordinate with event teams to plan and execute meetings, conferences, and other events held at the hotel.Represent the hotel at industry events, trade shows, and networking functions.Attend sales meetings and participate in sales team activities.Job Types: Full-time, Permanent

Sales and Marketing Manager

Role &amp; Job Responsibilities<ul><li>Welcome and register guests, provide information, and ensure a positive guest experience.</li><li>Handle phone and online reservation inquiries, manage bookings, and assign rooms.</li><li>Process guest check-ins and check-outs, collect payments, and verify credit card details.</li><li>Answer phones, forward calls, take messages, and respond to guest inquiries and requests.</li><li>Maintain accurate guest records, process payments, balance cash drawers, and perform other clerical duties.</li><li>Address guest issues and complaints in a timely and professional manner.</li><li>Liaise with other hotel departments, such as housekeeping, to fulfill guest needs.</li><li>Provide information about local attractions, arrange travel, and book activities or tickets.</li><li>Keep the front desk area tidy, organized, and presentable.</li><li>Utilize hotel management software and operate multi-line phone systems.</li><li>Understand and enforce hotel rules and policies for both guests and staff.</li></ul>Desired Candidate Profile<ul><li>Relevant Diploma in hospitality management, Hotel Management, tourism, or a related field.</li><li>A minimum of 2 years of experience is desirable</li><li>Candidates have experience with IDS System - (+ Point)</li><li>Working comfortably in any shift.</li><li>Good basic computer skills</li></ul>Job Types: Full-time, PermanentPay: AED1,500.00 - AED2,000.00 per month

Hotel Receptionist

Join Sharjah Palace Hotel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sharjah Palace Hotel

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Sales and Marketing Manager

Hotel Receptionist