Qureos Mentor

Sharp Analytical Solutions

We are seeking a highly motivated and experienced Technical Sales &amp; Service Engineer to join our team. The ideal candidate will be responsible for promoting and selling our range of analytical and scientific instruments while providing exceptional pre-sales and post-sales technical support. This role requires a unique blend of technical expertise, sales acumen, and strong customer relationship management skills.Key Responsibilities:1. Sales &amp; Business Development:<ul><li>Achieve and exceed sales targets within the assigned territory by actively prospecting, generating leads, and converting opportunities.</li><li>Develop and maintain a deep understanding of our product portfolio, including analytical techniques such as Gas Chromatography (GC), High-Performance Liquid Chromatography (HPLC), Spectroscopy, and other laboratory equipment.</li><li>Conduct market research to identify new business opportunities and stay informed about industry trends, competitor activities, and customer needs.</li><li>Prepare and deliver compelling technical presentations and product demonstrations to potential and existing clients.</li><li>Collaborate with the marketing team to execute sales campaigns, attend trade shows, and organize workshops.</li></ul>2. Technical &amp; Service Support:<ul><li>Provide expert pre-sales technical consultation to customers, helping them select the right instruments for their specific applications.</li><li>Perform on-site installation, calibration, and commissioning of instruments.</li><li>Deliver comprehensive training to customers on instrument operation and maintenance.</li><li>Diagnose and troubleshoot technical issues, providing timely and effective solutions for service-related problems.</li><li>Maintain accurate records of all service activities and customer interactions in a CRM system.</li></ul>3. Customer Relationship Management:<ul><li>Build and nurture long-term, trust-based relationships with clients, including scientists, lab managers, and procurement personnel in various sectors (e.g., academia, pharmaceuticals, food and beverage, environmental testing).</li><li>Act as the primary point of contact for customer inquiries, ensuring high levels of customer satisfaction and retention.</li><li>Gather customer feedback to inform product development and service improvements.</li></ul>Required Qualifications &amp; Skills:<ul><li>Education: A bachelor&rsquo;s degree in Chemistry, Analytical Chemistry, Biotechnology, or a related scientific field is highly preferred.</li><li>Experience: Proven experience in technical sales and/or field service for analytical or scientific instruments.</li><li>Technical Knowledge: In-depth knowledge of analytical instruments and their applications. A strong understanding of the scientific principles behind the equipment is essential.</li><li>Sales Acumen: Excellent communication, negotiation, and presentation skills. Ability to persuasively articulate complex technical information in a clear and compelling manner.</li><li>Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot technical issues and offer effective solutions.</li><li>Interpersonal Skills: A strong relationship-builder with a customer-centric approach. Must be able to work independently and as part of a team.</li><li>Organizational Skills: Excellent time management and organizational skills to handle multiple tasks, manage a sales pipeline, and schedule service appointments efficiently.</li><li>Other: A valid driver&rsquo;s license as the role may require frequent travel.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Field sales: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: In person

Sales & Service Executive

Join Sharp Analytical Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sharp Analytical Solutions

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Sales & Service Executive