Urwah Admin

Sharp Brains Ltd

Position: Senior Project ManagerLocation: Johar Town Phase -1 nearest Landmark Iqra Medical Center _ LahoreJob Type: Full Time, On-SitePackage: Market CompetitiveEducation: MBA, MS-IT, BSIT/BSCS (05 years Relevant Experience)IntroductionSharp Brains Limited is a UK-based global IT services provider founded in 2014, delivering comprehensive hardware, software, networking and business-solution systems to clients around the world. 24/7 global support network of over 300 certified engineers, enabling rapid response, streamlined integration of services, and consistent delivery under clear SLAs for efficient resolution and business continuity.We are seeking an experienced Senior Project Manager to lead and oversee international IT service delivery and resource management projects. The ideal candidate will have a proven track record in project planning, execution, stakeholder management, and cross-functional team leadership ensuring timely delivery, quality assurance, and client satisfaction.Key ResponsibilitiesLead and manage multiple service delivery and deployment projects simultaneously.Oversee end-to-end project lifecycle &mdash; from planning to execution and closure.Define project scope, timelines, milestones, and deliverables.Coordinate with internal teams, clients, and global engineers to ensure seamless execution.Monitor project progress, manage risks, and resolve issues proactively.Prepare and present weekly/monthly performance and delivery reports.Ensure compliance with SLA and NBD commitments.Optimize resource utilization and workflow efficiency across departments.Mentor junior project coordinators and service delivery staff.RequirementsBachelor&rsquo;s or Master&rsquo;s degree in Project Management, IT, or Business Administration.5+ years of experience in project or service delivery management (preferably in IT services or resource provider industry).Strong leadership, communication, and decision-making skills.Experience with global client handling and remote team coordination.Proficient in project management tools (Asana, Trello, Jira, or similar).PMP, PRINCE2, or Google Project Management certification (preferred).Strong analytical and reporting skills using Excel, Google Sheets, or dashboards.Preferred SkillsExperience managing SLA / NBD models and dispatch-based operations.Excellent client relationship management.Ability to manage pressure and ensure timely project completion.Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Senior Project Manager

This position requires an energetic and well-organized individual with excellent communication and multitasking skills. The Receptionist will be responsible for managing front-desk operations, coordinating with internal and external stakeholders, and maintaining a high standard of office decorum and presentation.Key Responsibilities1. Front Desk Management2. Administrative and Coordination Support3. Training and Hiring Support4. Office Management and Professional Decorum5. Communication and Public RelationsRequirementsMust be a Graduate in relevant discipline.1 to 2 years of corporate communication and reception experienceEnglish Call Center Experience Accepted (Exceptional Communication Skills)Must know basic computer skills ( Word, Excel, Outlook)Understand priority tasks and secondary task managementInterpersonal Skills1- Clear and Good English and Urdu Communication2- Maintain Professional &amp; Personal Relationship decorum3- Skill to manage diverese personalities.4- Dressed up professional as Front Face of Organization.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Receptionist

IT _ Recruitment_Service Delivery ExecutiveWe are looking for a Service Delivery Executive to manage and oversee day-to-day service operations, ensuring smooth coordination between clients, engineers, and internalteams. The ideal candidate will have strong communication, coordination, and multitasking skills to ensure service quality and timely delivery.Key Responsibilities: Act as the primary point of contact between clients and the service delivery team.Coordinate engineer dispatch for on-site tasks (SLA / NBD / project-based calls).Ensure timely task completion, reporting, and documentation.Track and monitor ongoing recruitment tickets through internal systems.Monthly attendance for Full-Time-Employee on Contracts.Maintain daily communication with IT engineers and clients to ensure smooth service flow.Prepare daily, weekly, and monthly reports.Escalate and resolve operational issues promptly.Support the recruitment team in aligning available IT engineers as per service requirements.Requirements:<ul><li>Bachelor&rsquo;s degree in BS-CS, BS-IT, BBA or a related field.</li><li>1&ndash;3 years of experience in service delivery, operations, or coordination (Must in IT).</li><li>Resource Coordination Between ( IT Engineers, Backup Technical Support and Full-Time-Employee as IT Engineers and IT contractors).</li><li>Proficient in MS Excel, Google Sheets.</li><li>Ability to multitask, prioritize, and work in a fast-paced environment and Excellent problem-solving and follow-up skills.</li></ul>Interpersonal SkillsStrong written and verbal communication skills (English proficiency required).Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Service Operations Executive

Join Sharp Brains Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sharp Brains Ltd

ABOUT_COMPANY

Senior Project Manager

Receptionist

IT Service Operations Executive