Qureos Mentor

Shi Hospitality Group

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>5 to 10 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Chefs / F&amp;B / Housekeeping / Front Desk<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>Greet guests, take food and beverage orders, and serve promptly</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Head Waiter / Waiter<br> <br>Job Location : Dubai, UAE<br> <br><b>Key Responsibilities :</b><br> <br>  Greet guests warmly and ensure an outstanding dining experience from arrival to departure.<br>  Provide personalized recommendations for menu items, including specialty Chinese dishes, premium teas, and wine pairings.<br>  Oversee tableside service, ensuring attention to detail and proper presentation of dishes.<br>  Address guest feedback and resolve complaints promptly, ensuring customer satisfaction.<br>  Supervise and support waitstaff to deliver top-tier service.<br>  Train, mentor, and develop service staff in proper dining etiquette, knowledge of Chinese cuisine, and customer interaction.<br>  Coordinate with the kitchen and bar teams to ensure smooth service flow.<br>  Delegate tasks efficiently and monitor staff performance throughout service.<br>  Maintain cleanliness and organization of dining areas in accordance with health and safety regulations.<br>  Ensure proper table setup, including placement of fine china, cutlery, glassware, and linen according to restaurant standards.<br>  Assist in inventory management for service supplies and liaise with the Restaurant Manager regarding stock levels.<br>  Monitor and maintain high standards of personal grooming and uniform for all staff.</span>
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Head Waiter / Waiter

<p><br></p><div><div><div><span> <br><b>Key Responsibilities :<br></b> <br>  Greet guests with a friendly and professional demeanor upon arrival.<br>  Manage reservations, walk-ins, and waitlists using the reservation system.<br>  Escort guests to their tables and provide menus.<br>  Coordinate table assignments based on server availability and guest preferences.<br>  Maintain an organized and accurate reservation book.<br>  Handle guest inquiries, complaints, and special requests promptly and courteously.<br>  Collaborate with the service team to ensure smooth guest flow and minimize wait times.<br>  Monitor dining areas to anticipate guest needs and optimize seating efficiency.<br>  Maintain cleanliness and organization of the reception area.<br>  Follow all company policies, health, and safety regulations.<br> <br><b>Qualifications :<br></b> <br>  Proven experience as a hostess or in a customer-facing role, preferably in a high-end restaurant.<br>  Excellent communication and interpersonal skills.<br>  Ability to remain composed and professional in a fast-paced environment.<br>  Strong organizational and multitasking abilities.<br>  Proficiency in reservation systems (e.g., OpenTable) is a plus.<br>  Fluent in English; additional languages are an advantage.<br>  Presentable appearance and a welcoming personality.<br> <br><br></span></div>
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Restaurant Hostess

Join Shi Hospitality Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shi Hospitality Group

ABOUT_COMPANY

Head Waiter / Waiter

Restaurant Hostess