Qureos Mentor

Shield Technologies LLC

Join Our Team as a Technician Consultant!Are you passionate about IT and love solving complex challenges while working in a supportive environment? Look no further! At Shield, we&rsquo;re seeking a Technician with Consulting Experience to join our dynamic team.What You'll Do<ul><li>Utilize the K365 platform for ticketing, device management, and cyber security.</li><li>Leverage KB articles for issue resolution.</li><li>Employ RMM tools to tackle client-reported problems.</li><li>Provide onsite support when devices require physical intervention, such as laptop HDD replacements.</li><li>Receive comprehensive training on all applications mentioned above upon hiring.</li></ul>What We Require<ul><li>2 years of IT experience (e.g., Desktop Support).</li><li>1-2 years of Microsoft 365 experience.</li><li>Familiarity with ticketing systems.</li><li>Basic networking knowledge (LAN, WAN, etc.).</li><li>Willingness to obtain a Cyber Security Certification within 90 days of employment.</li><li>Basic understanding of VPNs.</li><li>Optional: Experience with government contracts is a bonus!</li></ul>What We Offer<ul><li>Relaxed and flexible work environment.</li><li>Opportunity for remote work.</li><li>Continuous education to enhance your skills&mdash;and income!</li><li>Vacation &amp; PTO after six months on the job.</li><li>No on-call hours&mdash;enjoy your evenings and weekends stress-free.</li><li>A workplace that prioritizes the physical and spiritual well-being of employees.</li></ul>About Us At Shield, we believe in creating a positive impact not only for our clients but also for our team members. Join us and experience a career where you&rsquo;ll grow, thrive, and contribute in a meaningful way.Ready to take the next step in your IT career? Apply now to become a part of our supportive and innovative team. Your future starts here!Job Type: Full-timeBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in East Troy, WI 53120

IT Technician

Join Shield Technologies LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shield Technologies LLC

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IT Technician