Qureos Mentor

shipa

<div>Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery&rsquo;s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
Role Summary: The Customs Clearance Specialist is responsible for handling all customs-related processes for local and international shipments in the UAE. This includes preparing and submitting accurate documentation, coordinating with UAE customs authorities (such as Dubai Customs, Abu Dhabi Customs, and free zone customs), and working with freight forwarders to ensure timely clearance of goods.
The role helps prevent delays by making sure all paperwork meets UAE customs and trade requirements. The specialist also stays up to date with local laws, GCC customs rules, and VAT regulations to keep the company compliant and avoid fines or issues.
Responsibilities include but not limited to: 
Customs Documentation: Prepare and process all customs documentation, including import/export declarations, commercial invoices, bills of lading, certificates of origin, and other relevant paperwork.
Compliance: Ensure compliance with all applicable customs laws, regulations, and trade agreements, as well as company policies.
Customs Clearance Process: Submit customs declarations to customs authorities and ensure timely clearance of goods to avoid delays or fines.
Liaison with Customs Authorities: Act as the primary point of contact between customs authorities, shipping companies, and the company to resolve any customs issues or discrepancies.
Tariff Classification &amp; Duties: Calculate and verify customs duties, tariffs, and taxes, ensuring accuracy and minimizing costs.
Record Keeping: Maintain accurate and up-to-date records of all customs documents and transactions.
Problem Resolution: Address and resolve any issues or delays related to customs clearance, including working with customs brokers or third-party service providers.
Consultation &amp; Advice: Provide guidance to internal teams or clients regarding import/export regulations, classification of goods, and documentation requirements.
Risk Management: Identify potential risks in the customs clearance process, such as non-compliance or delays, and take proactive measures to mitigate these risks. 
Requirements
Requirements 

 
Your Qualifications<ul>
<li>Bachelor&rsquo;s degree preferably in logistics and supply chain management</li>
<li>Minimum 4 years of Customs Clearance or Cross Border experience required.</li>
Experience in or exposure to logistics and ecommerce, preferred. 
<li>
</li></ul>Your Proficiencies 
<ul><li>Team Player, strong interpersonal skills.</li>
<li>Work well under pressure in a fast-paced and professional environment.</li>
<li>Strong analytical and technical skills</li>
<li>Knowledge in strategic planning</li>
<li>Flexibility and willingness to do physical work and rotational shifts</li></ul></div>

Customs Clearance Specialist ( Airport Operations )

<div>Shipa Delivery is an online platform that makes it easier for businesses to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery&rsquo;s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
About the Role:
We are seeking a well-presented, educated, and bilingual female professional (fluent in English and Arabic) with a valid UAE driving license to support a student re-enrollment project in collaboration with a highly reputed educational institution. The role involves engaging with parents, scheduling visits, collecting necessary documents, and guiding families through the re-enrollment process using digital tools.
Key Responsibilities includes but not limited :<ul>
<li>Coordinate with Educational Institute to contact parents of students in Abu Dhabi and Fujairah regarding re-enrollment.</li>
<li>Schedule and conduct in-person visits with parents at mutually convenient times.</li>
<li>Assist parents in completing online application forms using an iPad provided.</li>
<li>Collect necessary documents from parents as required.</li>
<li>Provide clear and accurate information regarding school services, policies, and enrollment requirements.</li>
<li>Maintain professional and courteous communication with families at all times.</li>
</ul>Requirements
Requirements:<ul>
<li>Fluent in both Arabic and English (spoken and written)</li>
<li>Must have a valid UAE driving license</li>
<li>Presentable and professional demeanor</li>
<li>Based in Abu Dhabi, with flexibility to travel to Fujairah</li>
<li>Comfortable using digital tools such as tablets and online forms</li>
<li>Strong interpersonal and communication skills</li>
<li>Willing to undergo training provided by Educational Institute on school services and processes.</li></ul></div>

Academic Liaison Consultant - Arab National (Female with UAE License)

<div>Job Summary:
We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.<h3 class="jobSectionHeader">
Your Responsibilities</h3>
Account Management &ndash; eCommerce &amp; Cross-Border:<ul>
<li>Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.</li>
<li>Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.</li>
<li>Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.</li>
<li>Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.</li>
<li>Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.</li>
<li>Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives</li></ul> 
Revenue Generation:<ul>
<li>Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.</li>
<li>Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.</li>
<li>Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.</li></ul> 
Customer Relationship Management:<ul>
<li>Understand digital commerce trends and work closely with clients to address logistics pain points.</li>
<li>Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.</li>
<li>Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.</li></ul> 
Sales Forecasting &amp; Pipeline:<ul>
<li>Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.</li>
<li>Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.</li></ul> 
Stakeholder Management:<ul>
<li>Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.</li>
<li>Represent the company at industry events and eCommerce-focused trade shows or webinars.</li>
</ul>Requirements<h3 class="jobSectionHeader">
Your Qualifications</h3><ul>
<li>Bachelor&rsquo;s degree in business, logistics, marketing, or a related field.</li>
<li>5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space.</li>
<li>Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations.</li>
<li>Proven track record of driving revenue and client success through consultative selling and process innovation.</li>
<li>Strong communication and project management skills.</li>
</ul><h3 class="jobSectionHeader">Your Competencies:</h3>
Technical:<ul>
<li>Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology.</li>
<li>Proficiency in CRM systems and data-driven sales methodologies.</li>
<li>Strong analytical skills and the ability to translate logistics data into actionable insights.</li>
</ul>Behavioral:<ul>
<li>Teamwork and Collaboration</li>
<li>Quality and Results focused</li>
<li>Learning Agility</li>
<li>Business Acumen</li>
<li>Strategic Thinking</li>
<li>Digital Savvy</li>
<li>Negotiation and influence</li>
<li>Emotional Intelligence</li>
<li>Decision Making</li></ul></div>

Key Account Manager

Join shipa and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

shipa

ABOUT_COMPANY

Customs Clearance Specialist ( Airport Operations )

Academic Liaison Consultant - Arab National (Female with UAE License)

Key Account Manager