Qureos Mentor

Sihamco

<div>Head of Operations - Homegrown Saudi Caf&eacute; Chain
Driving Growth. Ensuring Excellence. Elevating the Brand.
About the Role:
We are seeking a highly experienced Head of Operations to oversee and elevate all operational aspects of a fast-growing homegrown Saudi caf&eacute; chain, this includes multiple outlets as well as a central kitchen. The ideal candidate must have proven experience in scaling caf&eacute; or fast-casual brands, operational excellence, leadership, systems development, and franchise expansion readiness.
The role requires a hands-on operational leader with strong commercial understanding, team management capabilities, and the ability to build scalable systems that support long-term growth and brand consistency.
Key Responsibilities:<ul><li>Oversee daily operations across all multi-branch Caf&eacute; outlets and central kitchen
</li><li>Build and implement strong SOPs and operational systems
</li><li>Ensure consistency in quality, service, food safety, and customer experience
</li><li>Improve operational efficiency and cost control
</li><li>Monitor branch performance, sales, wastage, labor, and profitability
</li><li>Lead, train, and evaluate branch managers and operational teams
</li><li>Develop reporting structures and accountability systems
</li><li>Work closely with HR and recruitment on staffing requirements
</li><li>Prepare the brand operationally for future expansion and franchising
</li><li>Establish franchise-ready systems, manuals, workflows, and operational standards
</li><li>Improve guest experience and strengthen brand consistency across all locations
</li><li>Coordinate with marketing, supply chain, procurement, and finance departments</li></ul>
Core Competencies
Operational Excellence &bull; Commercial Acumen &bull; Leadership &bull; Brand Management &bull; Stakeholder Engagement &bull; Problem Solving 
Requirements<ul><li> 
Minimum 7&ndash;10 years experience in F&amp;B operations management
</li><li>Experience managing multiple outlets and/or central kitchens
</li><li>Strong leadership and people management skills
</li><li>Experience in caf&eacute;, fast casual, or scalable restaurant concepts preferred
</li><li>Strong understanding of franchise systems and operational scaling
</li><li>Experience creating SOPs, training manuals, and operational structures
</li><li>Strong financial and analytical understanding (P&amp;L, food cost, labor cost, etc.)
</li><li>Ability to work in a fast-paced growth environment
</li><li>Arabic and English preferred</li></ul>
Ideal Background:
Candidates with experience from recognized caf&eacute; chains, scalable restaurant brands, with an uncerstanding of GCC markets will be preferred.
Hands-on experience preparing brands for franchising, including franchise operational manuals, systems, and scalability frameworks is required to be succesfull in the role. 
 
 
Benefits 
About The Group
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth.
<ul><li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li><li>
Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li><li>
Experience working on premium events within The Groves, Riyadh Season</li><li>
Cultural diversity &ndash; join a team of passionate professionals from around the world</li></ul>
Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.
Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Head of Operations - Lifestyle Café Group

<div>SIHAMCO is seeking a detail-oriented and highly creative Graphic Designer (Production and Print) to support the execution of branding and marketing materials across its portfolio of F&amp;B and entertainment concepts.
This role is heavily focused on print production, fabrication, and supplier coordination, requiring strong knowledge of the Riyadh market, including local printing presses, signage manufacturers, and production vendors to ensure high-quality and timely delivery.
Key Responsibilities
The Graphic Designer (Production and Print) will provide comprehensive graphic design, branding, and marketing production services across all Sihamco brands. The role combines creative execution, print production expertise, IT coordination, and supplier management, with a strong emphasis on local Riyadh market knowledge and vendor relationships to support fast-paced Riyadh Season operations.
Design, Creative &amp; Production<ul><li>
Create and develop design concepts across all SIHAMCO brands, including:
</li><li><ul><li>Publications, Point-of-Purchase materials, traditional advertising
</li><li>Online ads, social media content, and website visuals
</li><li>Restaurant menus, flyers, magazine ads, and store signage
</li><li>Corporate logos, stationery, and branding materials
</li></ul></li><li>Prepare and deliver print-ready artwork ensuring accuracy in specifications, materials, and finishes.
</li><li>Design creative packaging solutions and labeling for all brands.
</li><li>Produce administrative and marketing materials such as catalogues, handbooks, and charts.
</li><li>Design artistic signage for corporate events, exhibitions, and activations.
</li><li>Create event booths, posters, and experiential branding elements.
</li><li>Develop high-quality creative assets to enhance brand value across digital and offline platforms.
</li><li>Ensure all outputs strictly adhere to corporate brand guidelines.
</li></ul>Branding<ul><li>
Consumable Branding: Design all branded consumables (takeaway bags, sugar sachets, paper cups, etc.).
</li><li>F&amp;B Branding: Develop restaurant logos, signage, and full brand identities, including digital and printed menus.
</li><li>Guidelines &amp; Presentations: Create comprehensive brand guidelines, templates, and professional business presentations.
</li><li>Operational Branding: Design all operational materials including banners, wayfinding signage, and flyers.
</li></ul>Marketing &amp; Content<ul><li>
Collaborate with the marketing team on campaign ideation and execution.
</li><li>Contribute creative input during strategic and conceptual brainstorming sessions with management.
</li><li>Develop and maintain the visual identity of social media platforms and brand profiles.
</li></ul>Digital, IT Services &amp; Development<ul><li>
Design and develop UI/UX concepts and mock-ups for websites and mobile applications.
</li><li>Manage, design, and support development of corporate digital platforms, including multiple websites.
</li><li>Test, debug, and optimize websites to improve functionality, user experience, and workflow efficiency.
</li><li>Identify and implement new technologies to enhance digital platforms and processes.
</li><li>Coordinate with external app development companies and oversee app-related operations.
</li><li>Monitor application performance and assist in resolving server or technical issues.
</li><li>Ensure timely delivery of digital projects in collaboration with internal teams.
</li></ul>Supplier Coordination &amp; Acquisition (Riyadh Market &ndash; Critical)<ul><li>
Source, manage, and maintain strong relationships with local Riyadh-based suppliers, including:
</li><li><ul><li>Printing presses
</li><li>Signage and fabrication vendors
</li><li>Packaging and production suppliers
</li></ul></li><li>Request, review, and follow up on quotations; modify and negotiate pricing as required.
</li><li>Analyze material specifications and job costing to ensure cost-effective solutions.
</li><li>Oversee production quality through supplier coordination, site visits, and approvals.
</li><li>Ensure all production is delivered on time and meets Sihamco&rsquo;s premium standards.
</li></ul>Reporting &amp; Data Management<ul><li>
Generate reports on a daily, weekly, and monthly basis.
</li><li><ul><li>Collect and analyze data
</li><li>Produce regular performance reports
</li></ul></li><li>Track project timelines, production status.
</li></ul>Collaboration &amp; Project Delivery<ul><li>
Work closely with marketing and management teams to ensure alignment on all deliverables.
</li><li>Deliver projects on time and to the highest quality standards.
</li><li>Maintain strong communication across departments and external partners</li></ul> 

Requirements 
<ul><li>
Proven experience in graphic design with a strong focus on print, production, and branding.
</li><li>Strong knowledge of Riyadh&rsquo;s supplier and production landscape is essential.
</li><li>Hands-on experience with printing processes, materials, and fabrication techniques.
</li><li>Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop).
</li><li>Experience in F&amp;B, hospitality, events, or retail industries is highly preferred.
</li><li>Basic understanding of web/app design and digital platforms.
</li><li>Strong organizational skills with the ability to manage multiple projects under tight deadlines.</li></ul> 

Benefits 
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul><li>
Competitive salary packages &ndash; aligned with market standards and experience</li><li>
Health insurance, accommodation provided and transportation allowance</li><li>
Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li><li>
Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li><li>
Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li><li>
Experience working on premium events within The Groves, Riyadh Season</li><li>
Cultural diversity &ndash; join a team of passionate professionals from around the world</li></ul>
Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.
About SIHAMCO
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</div>

Graphic Designer - (Production and Print)

Join Sihamco and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sihamco

About Company

Head of Operations - Lifestyle Café Group

Head of Operations - Lifestyle Café Group

Graphic Designer - (Production and Print)