Qureos Mentor

Sinotrans India Pvt Ltd

Responsibilities:<ul><li>Coordinate with customers and internal teams for booking confirmations, shipping instructions, and documentation.</li><li>Submit House Bill of Lading (HBL), Form 13, VGM, and related documents via the ODeX platform.</li><li>Handle online bookings through shipping line portals or INTTRA.</li><li>Respond to vessel schedules, cargo status, and document processing inquiries.</li><li>Ensure accuracy of documentation and timely filing to avoid delays or penalties.</li><li>Collaborate with operations and logistics departments to ensure smooth cargo movement.</li><li>Track and follow up on shipment status; provide regular updates to customers.</li><li>Resolve customer complaints or escalate issues to the supervisor as needed.</li><li>Maintain and update records in the internal systems daily basis.</li></ul>Total Years of Experience required: 01 - 02 yearsJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Executive

Join Sinotrans India Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sinotrans India Pvt Ltd

ABOUT_COMPANY

Customer Service Executive