Urwah Admin

SITA Switzerland Sarl

<div>Overview:
<p><b>
WELCOME TO </b><b>SITA</b></p><div>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div></div><div><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a Great Place to Work&reg; by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div>
Are you ready to love your job? The adventure begins right here, with you, at SITA.</div><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM:
</b></div><p>As a Senior Test Analyst you will ensures the software is verified against the criteria set out in the test strategy by planning, creating and executing manual, including exploratory, and automated tests.</p><div></div><div><b><br>
WHAT YOU&rsquo;LL DO:</b></div><ul><li>
Create high level test scenarios</li><li>
Create manual test cases in ALM Octane and execute as required</li><li>
Plan automation for projects according to test strategy</li><li>
Work with offshore partners and ensure they are following all standards and procedures</li><li>
Produce and maintain automation test scripts utilising standard automation framework</li><li>
Execute automation scripts, in pipeline, and investigate any failures</li><li>
Perform manual exploratory testing</li><li>
Support UAT efforts</li><li>
Provide detailed analysis of all testing carried out ensuring all defects are logged and managed correctly</li><li>
Ensure tests are correctly traced to requirements</li><li>
Work closely with other team members and report progress to manager</li><li>
Where required raise issues in project meetings ensuring stakeholders are aware</li><li>
Ensure test assets that are auditable follow company guidelines</li><li>
Specify requirements for environment data resources and tools</li><li>
Mentor less experienced Test Engineers ensuring they have the skills and knowledge to perform their roles</li><li>
Actively provide feedback to management which may result in new working practices or general improvements</li></ul><br>
<div></div>
Qualifications:
<div><b>
ABOUT YOUR SKILLS</b>
</div><ul><li>University degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar.</li><li>
ISTQB Foundation Certificate in Test</li><li>
Minimum 5 year experience in a software development or testing environment (aviation industry preferred).</li><li>
Experience in Selenium, Python, Java or other appropriate language or experience testing APIs (Restful / Soap)</li><li>
Experience working with automation frameworks such as Robot (Python), TestNG (Selenium)</li><li>
Solid Working experience in a DevOps or Agile environment.</li><li>
Experience with Oracle HCM as our HR platform is huge plus.</li></ul><div></div><p><b><br>
Knowledge and Skills - General</b><b>:</b></p><ul><li>
Demonstrate effective communication processes meeting demands of product / project requirements, both written and verbal.</li><li>
Knowledge of BDD beneficial</li><li>
Working knowledge of MicroFocus toolset including ALM Octane</li><li>
Working experience of CI and associated tools such as Azure DevOps</li><li>
Understanding of Cloud technologies</li><li>
Principles of Agile.</li><li>
Demonstrate good knowledge and understanding of testing market.</li><li>
Knowledge of ISO 9001 certification useful.</li><li>
Use appropriate tools for change control, risks and issues</li><li>
Provide focused, accurate and exact data analysis.</li><li>
Knowledge of min. 2 programming languages.</li><li>
Develop and maintain documentation.</li><li>
Ability to work under pressure.</li><li>
Ability to work on multiple projects in parallel</li><li>
Strong time management skills</li><li>
Principles of ISTQB.</li><li>
Ensure that knowledge is kept up-to-date with all relevant updates/releases to products.</li><li>
Knowledge of Risk based testing.</li></ul><div></div><div><b><br>
WHAT WE OFFER</b></div><div>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
 <b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
<b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div><br>
</div><div><b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><p><b><br>
</b><b> </b><b>Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</p></div><div></div>

Senior Test Analyst

<div>Description:
<div><b>
WELCOME TO </b><b>SITA</b></div><div></div><div><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div></div><div><br>
Are you ready to love your job? The adventure begins right here, with you, at SITA.</div><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM</b></div><div>
As an Account Associate, you will actively manage and grow a portfolio of Tier 4/5 customers, driving new business development. You will act as the primary owner of the customer relationship, focusing on building satisfaction, loyalty, and advocacy. Your role includes identifying opportunities and closing business within the Tier 4/5 segment, as well as proactively reaching out to prospects to uncover potential sales opportunities.</div><div></div><div><br>
Reporting to the Regional Territory Director, you will be part of the Sales and Account Management team, responsible for your assigned territory within the United States.</div><div></div><p><b><br>
WHAT YOU WILL DO:</b></p><ul><li>
Generate and close new and retention business within Tier 4/5 accounts.</li><li>
Upsell and cross-sell relevant SITA solutions.</li><li>
Build and promote SITA brand awareness.</li><li>
Proactively reach out to prospects and identify potential sales opportunities.</li><li>
Achieve sales targets using consultative and influencing techniques.</li><li>
Map and profile Tier 4/5 segment accounts to maximize reach.</li><li>
Maintain accurate Salesforce records and customer/prospect data.</li><li>
Regularly engage with customers according to KPIs and execute targeted campaigns.</li><li>
Collaborate with Marketing for lead generation and market development programs.</li><li>
Support the GEO Cash Collection Team with billing queries and collections as needed.</li></ul>
Qualifications:
<p><b>
ABOUT YUOUR SKILLS</b></p><ul><li>
2&ndash;5 years of sales experience, preferably in the air transport (ATI) or technology sector</li><li>
Proven track record of achieving or exceeding sales targets</li><li>
Experience building client relationships and driving business development via phone and in-person meetings</li><li>
Skilled in generating and closing new business as well as retention opportunities</li><li>
Ability to collaborate with other business areas to identify and qualify opportunities</li><li>
Experience supporting cross-BU initiatives to determine resource and investment needs</li><li>
Understanding of legal implications and client contract structures</li><li>
Knowledge of financial management</li></ul><p><b>
WHAT WE OFFER</b><br>
SITA&rsquo;s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:</p><div>
 <b>Flex</b> <b>Week</b>: Work from home up to 2 days/week (depending on your Team's needs).<br>
<ul><li> <b>Flex Day</b>: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.</li></ul>
 <b>Flex-Location:</b> Enjoy up to 30 workdays of benefits, anywhere in the world!<br>
 <b>Employee Wellbeing</b>: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.<br>
 <b>Professional Development:</b> Enhance your skills with our training platforms, inclusive of LinkedIn Learning!<br>
 <b>Competitive Benefits:</b> Access competitive benefits tailored to the local market and your employment status.</div><div></div><div><i><br>
&ldquo;Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.</i></div><div><i>
If you have a disability and you believe you need a reasonable accommodation, please email </i><i>Jean-Baptiste.Girukwayo@sita.aero</i><i>. This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online.&rdquo;</i></div><div></div><div><br>
Pay Transparency Nondiscrimination Provision</div><div></div><div><i><br>
In the U.S. (Great Lakes Area), the standard base pay range for this role is $70,000.00 - $75,000.00 Annual. This base pay range is for the U.S(Great Lakes Area). and is not applicable to locations outside of the U.S(Great lakes Area). Actual amounts will vary depending on experience, performance and location. In addition to competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.</i></div></div>

Account Associate

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><div></div><p><i><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</i></p><p></p><p><i><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a </i><b><i>Great Place to Work&reg;</i></b><i> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</i></p><p></p><p><i><br>
Are you ready to love your job?</i></p><p></p><p><i><br>
The adventure begins right here, with you, at SITA.</i></p><p></p><h2 class="jobSectionHeader"><b><br>
PURPOSE</b></h2><div>
A Practice/Process Owner (Product) is responsible for defining, managing, and optimizing the processes related to product delivery and support. They ensure that these processes are efficient, effective, and aligned with organizational goals, driving continuous improvement and consistency across product support teams.</div><h2 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h2><ul><li>
Own and manage assigned SGS processes, ensuring they meet organizational needs and industry standards such as ISO/IEC 20000, ISO/IEC 27001, ISO 9001 etc.</li><li>
Work with various stakeholders to refine and improve process efficiency.</li><li>
Collaborate with teams to ensure processes are implemented consistently.</li><li>
Ensure documentation and training are available for processes under ownership.</li></ul><ul><li>
Conduct regular reviews to ensure processes remain aligned with organizational goals.</li><li>
Act as subject matter expert for the Practice across the organization.</li><li>
Identifies drives and supports Continual improvement activities for the Practice</li><li>
Offers periodic review and Practice performance reports to the Senior Management teams about the status and health of Practice KPIs</li><li>
Collaborate with data analysts to implement identified improvements.</li></ul><br>
<div></div>
Qualifications:
<h2 class="jobSectionHeader"><b>EXPERIENCE</b></h2><ul><li>
At least 8 years of experience in business process/practice ownership.</li></ul><h2 class="jobSectionHeader"><b>
KNOWLEDGE &amp; SKILLS</b></h2><ul><li>
Excellent written, verbal, and interpersonal communication skills</li><li>
Proven leadership experience with the skills and abilities to drive solutions and results</li><li>
Ability to multi-task, learn quickly, think strategically, be flexible, analytical, and adapt to change.</li><li>
Business and risk analysis, problem-solving, planning, project management and execution skills</li><li>
Prior knowledge of IT operation and IT technology</li><li>
Analytical capabilities to spot trends via data analysis.</li><li>
Ability to build relationships with peers and management levels</li><li>
Ability to document process &amp; workflow/policy and produce detailed and procedural documentation</li></ul><ul><li>
Ability to exercise sound judgment and be decisive under pressure</li><li>
Strong computer literacy in Microsoft Office products. Especially on using productivity tools (e.g., Excel, PowerPoint, Visio, Sharepoint, Power BI, Power App)</li></ul><h2 class="jobSectionHeader"><b>
PROFESSION COMPETENCIES</b></h2><ul><li>
ITIL Process Management</li><li>
Business Process Management</li><li>
IT Business Analytic</li></ul><h2 class="jobSectionHeader"><b>
CORE COMPETENCIES</b></h2><ul><li>
Stakeholder Management</li><li>
Collaboration</li><li>
Teaching &amp; Training</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><ul><li>
University degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar.</li><li>
ITIL 4 Foundation Certification required</li><li>
ITIL 4 Specialists Certifications required</li><li>
ITIL Managing Professional desired</li><li>
Certification on Quality Management standards (i.e. ISO/IEC 27001, ISO/IEC 20000 or ISO 9001) desired</li><li>
Service Now Certification desired</li><li>
Six Sigma Yellow Belt or Green Belt required</li></ul><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Senior Practice Owner(Process Design & Improvement)

<div>Overview:
<p><i>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</i></p><p></p><p><i><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a </i><b><i>Great Place to Work&reg;</i></b><i> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</i></p><p></p><p><i><br>
Are you ready to love your job?</i></p><p></p><p><i><br>
The adventure begins right here, with you, at SITA.</i></p><h2 class="jobSectionHeader"><b>
About the role &amp; the team</b></h2><p>
To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures, maximizing customer satisfaction by the delivery of first class support activities.</p><p></p><div><b><br>
What You Will Do</b></div><br>
<div></div><ul><li>
Provide 24/7 support to the team across all system environments.</li><li>
Plan and implement upgrades as needed.</li><li>
Manage operating systems and applications and perform necessary updates.</li><li>
Work and coordinate with project leadership to make decisions regarding environmental changes.</li><li>
Monitor application and service performance; plan and implement changes in the actual environment according to change management procedures.</li><li>
Analyse system and service errors and implement solutions; implement necessary software and service updates to ensure the highest possible level of reliability and security</li></ul>
Qualifications:
<div><b>
Who You Are</b></div><br>
<p></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or equivalent education.</li><li>
Applicant must be a Saudi national to be considered for this position.</li><li>
5 years of experience in system operation and maintenance. .</li></ul><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Senior Specialist/Engineer Service Operations

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b></h2><p>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
</p><p>You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</p><p>
Are you ready to love your job?</p><div>
The adventure begins right here, with you, at SITA.</div><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM</b></div><div></div><div><br>
The Software Development Manager is a hands-on technical leader responsible for the design, development, and maintenance of enterprise software systems and integrations using Java, CoolGen, and API-based web services. This role combines strong individual technical contribution with leadership of a small, high-impact engineering team. The manager oversees the full software development lifecycle, from architecture and coding to deployment and operational support, ensuring reliable, secure, and scalable solutions that align with organizational standards.</div><div></div><div><br>
 <b>WHAT YOU&rsquo;LL DO</b></div><br>
<div></div><ul><li>
Lead day-to-day development and integration activities while contributing directly to hands-on coding and solution design.</li><li>
Design, build, and maintain <b>APIs</b> and integration services that connect enterprise systems and eServices.</li><li>
Collaborate closely with DevOps engineers to ensure seamless build automation, deployment pipelines, and production reliability.</li><li>
Develop new system features and enhancements, ensuring high performance, maintainability, and security.</li><li>
Perform system troubleshooting and root-cause analysis, applying permanent fixes and performance optimizations.</li><li>
Establish and enforce software development standards, API security practices, and version-control discipline.</li><li>
Conduct technical reviews of code, architecture, and deployment processes to maintain consistency and quality.</li><li>
Ensure compliance with internal governance, cybersecurity, and data-protection requirements.</li><li>
Work closely with cross-functional teams to plan releases, coordinate deployments, and ensure service continuity.</li><li>
Stay current with emerging technologies and recommend improvements to enhance delivery efficiency and system reliability.</li></ul>
Qualifications:
<div><b>
ABOUT YOUR SKILLS</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field in Information Technology.</li><li>
Minimum of 7 years of experience in software development and system integration for enterprise environments.</li><li>
Proven ability to combine hands-on technical work with coordination of small, multidisciplinary engineering teams.</li><li>
Hands-on leadership style with strong technical credibility and attention to detail.</li><li>
Excellent communication and coordination skills, particularly in cross-functional technical environments.</li><li>
Demonstrated success delivering robust and secure software and integration solutions in production environments.</li><li>
Proactive and solution-oriented mindset with a focus on reliability, scalability, and long-term maintainability.</li><li>
Ability to balance development, deployment, and operational responsibilities effectively within a small, agile team.</li></ul><p></p><p><b><br>
CORE TECHNICAL COMPETENCIES</b></p><br>
<p></p><ul><li>
Strong proficiency in Java, CoolGen, and enterprise integration frameworks.</li><li>
Expert-level experience in API and web service development.</li><li>
Solid understanding of microservices, SOA, and API lifecycle management.</li><li>
Competence in database design, data integration, and system performance optimization.</li></ul><div></div><div><b><br>
WHAT WE OFFER</b></div><div></div><div><br>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
<b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div><br>
</div><div><b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><p><b><br>
 </b><b>Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</p><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Senior Manager Software Development

<div>Overview:
<p><b><i>
WELCOME TO </i></b><b><i>SITA</i></b></p><p><i>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</i></p><p></p><p><i><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a </i><b><i>Great Place to Work&reg;</i></b><i> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</i></p><p></p><p><i><br>
Are you ready to love your job?</i></p><p></p><p><i><br>
The adventure begins right here, with you, at SITA.</i></p><p></p><h2 class="jobSectionHeader"><b><br>
PURPOSE</b></h2><div>
As a Project Manager, your primary responsibility will be to drive projects that make travel easy and safe for our customers at every step of the way, while also promoting sustainability and cultural diversity. This role thrives in a fast-paced, dynamic, and agile environment that spans the globe and welcomes cultural differences. To succeed in this role, you should have a results-oriented approach and ability to motivate team members, appreciate different perspectives, and be capable of managing projects across different locations. Additionally, you should be proficient in stakeholder engagement, scheduling, quality assurance, people relations, and be committed to creating sustainable value for our customers and the environment.</div><h2 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h2><div>
This role offers a range of responsibilities and possibilities:<br>
<ul><li>Managing projects - Project size will vary in scope and complexity. You manage the project throughout its life cycle - from inception through project closure. You manage change, mitigate risks, and deliver results to stakeholders and customers alike.</li><li>Working with project teams - Every project is completed through a team effort, working together with a diverse group of passionate professionals. As the Project Manager, you will regularly track project activities against planned schedules and take corrective action in case of any deviations. You will also communicate regularly and frequently with team members, management, stakeholders, and customers to ensure a continuous understanding and alignment on project progress.</li><li>Working with customers - As a Project Manager, you are committed to delivering excellent customer service. You proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction, and that their needs and expectations are consistently exceeded.</li><li>Project Management administration - In addition to managing the project itself, you will also be responsible for project documentation. This includes developing communication</li></ul>
strategy plans, designing resource and project plans, providing status reports, submitting and tracking change requests, tracking risks and issues, providing variance reports, and submitting Steering Committee reports and lessons learned. Your ability to write clearly and accurately is crucial to the success of the project.<br>
<ul><li>Sustainability- As a Project Manager, it's crucial to incorporate sustainability into the role. This involves considering the long-term impacts of project outcomes during planning, and promoting sustainable behaviours among project teams by setting goals and metrics. By taking a sustainability-focused approach, you can help to ensure that the project delivers sustainable outcomes that benefit both the organization and the environment.</li><li>Project Manager is required to collaborate and manage all customer facing projects on the SITA Project Management Tool. You are responsible to provide consistent and accurate project information, documents, and reports in compliance with established governance to meet SITA&rsquo;s corporate and delivery performance objective.</li><li>Project Managers are required to drive the profitability of their projects and to work with the Project Financial Controller to manage the project P&amp;L in accordance with the Business Case.</li></ul></div>
Qualifications:
<h2 class="jobSectionHeader"><b>EXPERIENCE</b></h2><ul><li>To be successful in this role, you should have a proven track record of managing multiple projects of varying sizes, budgets, and deliverables within a commercial environment.</li></ul>
Additionally, you should have working experience with executives and senior management.<br>
<ul><li>Ideally, you will also have experience working with IT solutions, in the travel and transportation industry.</li><li>Minimum of 3-5 years of experience in project management</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
PROFESSION COMPETENCIES</b></h2><ul><li>
Change control</li><li>
Client Relationship management</li><li>
Communicating for impact</li><li>
Cross-team integration</li><li>
Empowerment</li><li>
Leadership</li><li>
Managing Risk</li><li>
Products and Services</li><li>
Program management</li><li>
Project completion and integration</li><li>
Project planning and control</li><li>
Project scope management</li><li>
Quality Management</li><li>
Resource Management</li><li>
Stakeholder management</li></ul><h2 class="jobSectionHeader"><b>
CORE COMPETENCIES</b></h2><ul><li>
Adhering to Principles &amp; Values</li><li>
Communication</li><li>
Creating &amp; Innovating</li><li>
Customer Focus</li><li>
Impact &amp; Influence</li><li>
Leading Execution</li><li>
Results Orientation</li><li>
Teamwork</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><ul><li>University degree or equivalent</li><li>Formal project management training and certification - PMP certified preferred</li><li>Scrum master preferred</li><li>French speaker is preferred but not mandatory</li></ul><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Project Manager-French Speaker

Join SITA Switzerland Sarl and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.