Urwah Admin

SITA Switzerland Sarl

<div>Overview:
<p><b>
WELCOME TO </b><b>SITA</b></p><div>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div></div><div><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a Great Place to Work&reg; by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div>
Are you ready to love your job?
</div><div>The adventure begins right here, with you, at SITA.</div><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM:
</b></div><div>As a <b>Lead Java Developer</b> you will not only bring expertise in Java development, microservices architecture, and agile software delivery but also play a critical role in driving transformation and innovation within <b>SITA.</b> Being able to successfully support SITA&rsquo;s wider vision requires the ability to embrace continuous development, automation, creative problem-solving, and collaboration across functions to enable innovation at scale.</div><div>
In this role, you will lead the design, development, and maintenance of complex systems while fostering a culture of technical excellence and innovation. Your leadership will ensure delivery of high-quality solutions aligned with strategic business priorities such as platform modernization, intelligent automation, and accelerated time-to-market. You will work closely with cross-functional stakeholders, mentor developers, and ensure your team remains at the forefront of evolving technologies and development practices.</div><p>
 <b>WHAT YOU&rsquo;LL DO</b></p><ul><li>
Lead the design, development, and deployment of robust Java-based microservices applications.</li><li>
Guide and mentor a team of Java developers, promoting best practices and technical excellence.</li><li>
Ensure high quality and performance of software through effective code reviews, testing, and debugging.</li><li>
Collaborate cross-functionally to gather requirements and design innovative solutions aligned with business goals.</li><li>
Contribute to and improve coding standards, guidelines, and development processes.</li><li>
Drive adoption of DevOps practices including CI/CD and test automation.</li><li>
Manage defect resolution processes, ensuring timely delivery of fixes.</li><li>
Estimate work efforts accurately and support agile planning across distributed teams.</li><li>
Explore and recommend emerging tools and frameworks that support innovation and efficiency.</li><li>
Promote a culture of experimentation and learning within the engineering team.</li></ul>
Qualifications:
<div><b>
ABOUT YOUR SKILLS</b></div><div><br>
</div><ul><li>Demonstrated ability to drive <b>automation</b> through CI/CD pipelines and infrastructure as code, improving release speed and reliability.</li><li>
Proven experience using <b>AI-powered tools</b> and frameworks to enhance development productivity and automate repetitive tasks.</li><li>
Strong <b>innovation mindset</b>, introducing new tools, frameworks, or practices that resulted in measurable improvements in team velocity or product quality.</li><li>
Comfortable navigating complex technical challenges by applying <b>experimental thinking and continuous learning</b> to deliver effective solutions.</li><li>
Ability to <b>collaborate across functions</b>, working closely with product owners, architects, and QA to align on shared business outcomes.</li><li>
Deep expertise in Java development in microservices architecture, with strong knowledge of REST, SOAP, and API integration.</li><li>
Solid experience with object-oriented design, design patterns, and software architecture.</li><li>
Advanced knowledge of source control and version management using GIT.</li><li>
Skilled in working with relational databases (MS SQL Server preferred) and understanding API contracts.</li><li>
Familiarity with networking concepts and security in service-oriented environments.</li></ul><div></div><div><b><br>
NICE-TO-HAVE</b></div><br>
<div></div><ul><li>
Experience with modern frameworks such as Spring Boot, Docker, Kubernetes, and Angular.</li><li>
Exposure to AI/ML concepts or tools applied within the development lifecycle (e.g., code quality analysis, anomaly detection).</li><li>
Background in full stack development or hands-on involvement in infrastructure automation is a plus.</li></ul><div></div><div><b><br>
WHAT WE OFFER</b></div><div></div><div><br>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
 <b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
<b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
<b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><b><br>
</b><b> Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div>

Lead Java Software Developer

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><p>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</p><p></p><p><br>
Are you ready to love your job?</p><p></p><p><br>
The adventure begins right here, with you, at SITA.</p><h2 class="jobSectionHeader"><b>
PURPOSE</b></h2><div>
The Billing Analyst has full responsibility for the billing production of a given product line or of a specific customer account. The Billing Analyst is also accountable for tax calculation for generating all outputs required for accounting/treasury needs and for delivering all supporting documentation to SITA customers in a timely and accurate manner.</div><p></p><h2 class="jobSectionHeader"><b><br>
KEY RESPONSIBILITIES</b></h2><ul><li>
Managing any billing parameters and tariffs for the product line customer account or specific area including tax parameters.</li><li>
Implementing and processing all necessary quality controls on the data provided to the billing system to ensure accuracy and coherence of these data taking the corrective actions as appropriate.-</li><li>
Being fully responsible for following-up the batch processes launched by IT operations and managing the resolution of potential problems and timing with them.</li><li>
Supporting any new product launched by SITA any new billing facility or new agreement signed by SITA with the support of the IT development teams or with existing development tools available to the billing division.</li><li>
Guaranteeing the timeliness completeness and accuracy of the billing data provided to any downstream system or processes (internal or external to the Billing operations group). Checking the results of data transfers to these systems or processes.</li><li>
Meeting billing production cycle deadlines in order to ensure optimization of SITA treasury.</li><li>
Responding to internal or external customers by conducting simple or complex investigation on operational or billing data and processes so as to provide a complete support to any user of the SITA invoices with the ability to produce ad-hoc reports.</li><li>
Providing on a regular basis clear visibility about actions performed and communicating efficiently to any contact concerned about revenues impacts and potential customers' dissatisfaction.</li><li>
Taking all necessary actions to improve the billing processes and enrich the billing system to fit the evolution of the business.</li><li>
Providing support when required to the CBR dealing with customers billing complaints</li><li>
Assist in the implementation and maintenance of tax digitalization tools and systems.</li><li>
Collaborate with IT and tax teams to integrate tax rules into billing platforms.</li><li>
Validate tax data in billing files and ensure accurate tax calculations.</li><li>
Monitor and troubleshoot tax-related errors in billing processes.</li><li>
Support the preparation and submission of tax reports and filings.</li><li>
Maintain documentation for tax workflows and digital processes.</li><li>
Ensure compliance with local and international tax regulations.</li><li>
Provide training and support to billing team members on tax digitalization tools.</li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>EXPERIENCE</b></h2><div>
- Experience in database management (Oracle / SQL programming) or VBA development preferred.- Exposure to financial control.</div><ul><li>Familiarity with tax compliance and digital tax systems (e.g., e-invoicing, GST, VAT)</li></ul><h2 class="jobSectionHeader"><b>
KNOWLEDGE &amp; SKILLS</b></h2><ul><li>
Experience with tax automation tools or platforms.</li><li>
Knowledge of international tax regulations and billing standards.</li><li>
Exposure to digital transformation projects in finance or billing.</li></ul><h2 class="jobSectionHeader"><b>
PROFESSION COMPETENCIES</b></h2><ul><li>
Attention to Detail</li><li>
Financial Acumen</li></ul><h2 class="jobSectionHeader"><b>
CORE COMPETENCIES</b></h2><ul><li>
Adhering to Principles &amp; Values</li><li>
Communication</li><li>
Creating &amp; Innovating</li><li>
Customer Focus</li><li>
Impact &amp; Influence</li><li>
Leading Execution</li><li>
Results Orientation</li><li>
Teamwork</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><ul><li>Academic qualification required. (Finance/management techniques / business data processing). Bachelor&rsquo;s degree in Accounting, Finance, Economics, or related field.</li></ul><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Analyst Billing Operations

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><div></div><p><i><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</i></p><p></p><p><i><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a </i><b><i>Great Place to Work&reg;</i></b><i> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</i></p><p></p><p><i><br>
Are you ready to love your job?</i></p><p></p><p><i><br>
The adventure begins right here, with you, at SITA.</i></p><p></p><h2 class="jobSectionHeader"><b><br>
PURPOSE</b></h2><div>
The SITA Enterprise Information Security Office &ndash; Customer Security Center (EISO-CSC) strengthens customer trust by driving operational and transformational security initiatives with global consistency.<br>
As a Lead Specialist &ndash; Customer Security Assurance, you will be the focal point within your geography, ensuring SITA, customer, and regulatory cybersecurity requirements are consistently met across delivery, transition, and operations.<br>
You will:</div><ul><li>
Interface with internal teams (Delivery, Operations, BUs, CTO, EISO, Technology) and external stakeholders (Customers, Governments, Agencies, Regulators).</li><li>
Drive commitments to cybersecurity audits, assessments, and contractual requirements.</li><li>
Ensure compliance with security mandates and promote continuous improvement in customer security assurance activities.</li></ul><h2 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h2><ul><li>
Own and drive customer security assurance activities across delivery, transition, and operations in line with SITA, customer, and regulatory mandates.</li><li>
Orchestrate VAPT activities in line with SITA, customer, and regulatory mandates; ensure remediation tracking and escalation of overdue items.</li><li>
Provide delivery and transition security support, including responses to security requests, assessments, and solution security deliverables.</li><li>
Orchestrate and support audits, assessments, and certifications, ensuring readiness, contextualization of findings, evidence preparation, and remediation follow-up.</li><li>
Define and manage security training and awareness programs; coordinate content with SMEs, drive adoption, and measure effectiveness.</li><li>
Act as customer-facing and regulator-facing focal point for security interactions, engaging relevant SITA SMEs as needed.</li><li>
Provide structured feedback to internal stakeholders to drive alignment, strengthen assurance, and support continuous improvement.</li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>EXPERIENCE</b></h2><ul><li>
6-8 years&rsquo; experience in IT service delivery/operations; exposure to the Air Transport Industry is a plus.</li><li>
Strong knowledge of information security standards and frameworks (e.g., NIST CSF, NIST 800-53, ISO 27001/27002/27017, PCI-DSS, FIPS PUB 199/200).</li><li>
Excellent ability to communicate complex cybersecurity concepts clearly and effectively.</li><li>
Customer-oriented with strong ownership, problem-solving, and service commitment.</li><li>
Ability to work under pressure, prioritize multiple tasks, and maintain a risk-driven mindset.</li><li>
Up-to-date knowledge of cybersecurity standards, frameworks, and threat landscape.</li><li>
Strong oral, written, and presentation skills in <b>Arabic &amp; English.</b></li><li>
This opportunity is open to <b>Saudi nationals or Saudi residents.</b></li></ul><h2 class="jobSectionHeader"><b>
KEY SKILLS</b></h2><ul><li>
Communication: Clear, concise, and effective at all organizational levels.</li><li>
Stakeholder Management: Proven ability to build strong relationships and influence senior stakeholders.</li></ul><h2 class="jobSectionHeader"><b>
PROFESSION COMPETENCIES</b></h2><ul><li>
Customer Security Assurance (mandates, audits, assessments, SLAs)</li><li>
Audit/Assessment/Certification Management</li><li>
Security Risk Assessment</li><li>
Vulnerability Assessments and Penetration Testing (VAPT)</li><li>
Cybersecurity Frameworks (e.g., ISO 27001, NIST 800-53, PCI DSS)</li><li>
Delivery &amp; Transition Security (secure assessments, solution deliverables, security plans)</li><li>
Cloud &amp; Platform Security Fundamentals</li><li>
Security Training &amp; Awareness Enablement</li><li>
Metrics &amp; Reporting (KPIs, KRIs, dashboards, executive reporting)</li><li>
RFP/RFI &amp; Customer Security Requirements Management</li><li>
Change &amp; Configuration Management (security sign-offs, deviations, remediation rollouts)</li><li>
Security Documentation</li></ul><h2 class="jobSectionHeader"><b>
CORE COMPETENCIES</b></h2><ul><li>
Adhering to Principles &amp; Values</li><li>
Customer Focus &amp; Service Orientation</li><li>
Effective Communication</li><li>
Impact &amp; Influence</li><li>
Teamwork &amp; Collaboration</li><li>
Leading Execution &amp; Managing Performance</li><li>
Results Orientation &amp; Continuous Improvement</li><li>
Creating &amp; Innovating</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><ul><li>
Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Systems, or equivalent.</li><li>
Recognized professional qualifications (cybersecurity certifications) desirable (e.g., CompTIA Security+, CISSP, CISM, ISO 27001 LA).</li></ul><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Lead Specialist - Customer Security Assurance

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b></h2><p>
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.</p><p>
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
</p><p>Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><div><b><br>
</b></div><div><b>ABOUT THE ROLE &amp; TEAM</b></div><div></div><div><br>
As a Senior Specialist/Engineer in Service Operations, you will ensure SITA's competitive edge and business growth by delivering top-notch technical Service Operations to SITA customers. You will perform all Network Service Operations activities in line with SITA standards and procedures, aiming to maximize customer satisfaction through first-class support activities. This role also involves close collaboration with other support teams to meet key KPIs, prioritize Incidents, Problems, and Changes. Your goal will be to maintain the highest level of Service Operation availability by ensuring that Systems and Products are properly configured and maintained. Please note that the Job title on SITA contract for this role will be Senior Specialist/Engineer Service Operations as aligned with our internal career framework.</div><div></div><div><br>
 <b>WHAT YOU&rsquo;LL DO</b></div><br>
<div></div><ul><li>
Provide Network Operations support to internal and external customers in line with contractual obligations and Service Level Agreements (SLAs).</li><li>
Maintain and ensure the proper functioning of all systems supported by Service Operations.</li><li>
Manage and resolve incidents and service changes within agreed SLA timeframes.</li><li>
Perform incident and problem management, coordinating with resolver groups to ensure timely resolution and escalating issues that cannot be fixed.</li><li>
Minimize service downtime by initiating timely escalations to specialized resolver groups inside and outside SITA, in accordance with SLAs and monitoring requirements.</li><li>
Oversee the replacement of faulty equipment and ensure spare parts are replenished as per availability and sparing policies.</li><li>
Proactively identify and diagnose potential service and infrastructure issues, taking ownership of service requests to ensure resolution.</li><li>
Perform preventive and proactive maintenance of equipment and monitor systems and services in line with schedules and customer expectations.</li><li>
Manage relationships with local suppliers, monitoring their performance and reporting to management.</li><li>
Provide guidance and support to ensure the Service Operations team upholds the highest standards in incident and problem handling.</li><li>
Document lessons learned, known errors, and operational insights to drive continuous improvement of services.</li></ul>
Qualifications:
<div><b>
ABOUT YOUR SKILLS</b></div><div><br>
</div><ul><li>Minimum 6&ndash;10 years of professional experience in Qatar</li><li>
Cisco CCNP (Routing &amp; Switching) certification
</li><li>Proven hands-on experience with VMware, along with relevant certifications</li><li>
Proven hands-on experience with Red Hat, along with relevant certifications
</li><li>Experience with monitoring tools such as Nagios and Dynatrace</li><li><b>
Applicant must be a resident in Qatar</b></li></ul><div><br>
</div><div><b>NICE-TO-HAVE</b></div><br>
<div></div><ul><li>
Cisco CCIE (Routing &amp; Switching) certification
</li><li>Strong knowledge of network security</li></ul><div><b><br>
WHAT WE OFFER</b></div><div></div><div><br>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
 <b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
<b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div><br>
</div><div><b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><p><b><br>
</b><b> </b><b>Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</p></div>

Senior Specialist/Engineer Service Operations

Join SITA Switzerland Sarl and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SITA Switzerland Sarl

ABOUT_COMPANY

Lead Java Software Developer

Analyst Billing Operations

Lead Specialist - Customer Security Assurance

Senior Specialist/Engineer Service Operations