Qureos Mentor

Sky Lakes Medical Center

<div>QUALIFICATIONS

Required: Ability/aptitude to demonstrate high school math/science; knowledge of the metric system; 40 wpm typing skills; follow oral and written instructions; attention to detail with accuracy and efficiency; perform mathematical proportion problems.

Preferred: Previous health care experience especially in a pharmacy.

Lic/Reg/Cert: Licensed with Oregon Board of Pharmacy; National certification required within one year from start date.

TYPICAL PHYSICAL/MENTAL DEMANDS

Medium demands for push/pull/lifting work; able to lift 30 pounds; stand for long periods. Able to analyze work situations, problem solve and work in a professional manner; perform various mathematical equations; learn 1000 generic/trade names; work under supervision in filling orders and preparing I.V. admixtures; understand the principles of a laminar/vertical flow hood and aseptic technique; fill patient orders from physician&rsquo;s written order and enter data into computer accurately.

ESSENTIAL JOB FUNCTIONS
<ul>
<li>Prepares sterile admixtures in accordance with established policies and procedures. Maintains stock levels of IV admixtures. Understands principle of laminar flow hood and the proper use of all equipment in the pharmacy. Prepares and delivers I.V. medications as required per time schedule daily. Ability to update I.V. information.</li>
<li>Prepares and delivers medications accurately and notifies Pharmacist of significant problems. Prepares prescription drugs for inpatients and outpatients under Pharmacist supervision. Repackages all drugs needed and labels these accurately. Accurately enters data into pharmacy computer, credits and debts accurately.</li>
<li>Attends department meetings and provides ideas for innovations, cost containment, improving quality of care and solutions to problems. Voice ideas/opinions in staff meetings. Works on project(s) that contribute to the development and subsequent improvement of the Pharmacy.</li>
<li>Fills and records stock orders. Responds to requests from nursing and ancillary departments. Ability to prioritize job tasks based on patient need. Accurately maintains narcotics control data. Is aware of inventory control systems; orders and stocks areas appropriately and cost effectively. Removes outdated medications in the pharmacy and from assigned units.</li>
<li>Knowledge of hazardous materials and associated safety practices.</li>
<li>Ability to work under daily stress and demands from patient care units.</li>
<li>Demonstrates effective communication in writing, phone etiquette, and communication with staff and co-workers.</li>
<li>Demonstrates competence in relation to the defined mission, vision, values, and strategic plan of the organization. This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review.</li>
<li>Provide patient care and performs tasks using job skills and growth and develop knowledge specific to the patient&rsquo;s age and/or developmental level. Demonstrates awareness of cultural and spiritual practices of the customer(s).</li>
<li>Maximize work efficiency through the use of computers and other technologies, including automated dispensing units (Pyxis).</li>
</ul>
MARGINAL JOB FUNCTIONS
<ul>
<li>Performs other duties as assigned.</li></ul></div>

Retail Pharmacy Tech - Pharmacy Washburn Retail - SUPPLEMENTAL VARYING SHIFTS

<div>QUALIFICATIONS

Required: Must have a High School Diploma or General Education Diploma (G.E.D.).

Preferred: Experience in patient care or a healthcare education/background. Recent phlebotomy experience. PBT (ASCP) certification or an equivalent.

Lic/Reg/Cert:

TYPICAL PHYSICAL/MENTAL DEMANDS

Involves light physical and moderate cognitive demands. Requires walking one to three miles, sitting, standing, and adjusting bed or chair heights. Must be able to bend, reach intermittently, and manage time constraints while handling multiple tasks and frequent interruptions. Ability to prioritize and organize tasks effectively, and make sound decisions when faced with patient care issues.

ESSENTIAL JOB FUNCTIONS
<ul>
<li>Phlebotomy: Provides phlebotomy services for the hospital or off-site locations. Performs venipunctures, heel punctures and capillary sticks using specified techniques that ensures both patient and employee safety. Maintains specimen integrity to ensure quality test results.</li>
<li>Processing: Collects other laboratory specimens as designated by procedure. Triages incoming specimens, accessions, labels and distributes specimen appropriately. Performs all data entry for specimen identification and accessioning. Organizes workload and correctly prioritizes orders for collection giving proper urgency to STAT Runs outstanding reports to locate specimens. Provide troubleshooting for order issues, specimen collections and rejection protocols. Fills out appropriate specimen logs.</li>
<li>Professionalism: Wears I.D. badge while on the job. Vocera badge is worn while working in the inpatient hospital setting. Vocera badge is active, and employee is signed on during work hours. Actively seeks to keep up appearance of the facility including own work area as well as public areas even if not part of regular duties.</li>
<li>Customer service: Thanks customers for their support and business; demonstrates appreciation. Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction. Actively listens to the customer and follows through or seeks authorized personnel to assist.</li>
<li>Promotes Patient Safety Goals: All employees are responsible for patient safety. Understand the importance of reporting errors and near misses to protect and improve patient care. Follows established Red Rules for patient identification, specimen collection and labeling.</li>
<li>Commitment to Team: Exemplifies values, behavior and delivers quality patient care as stated in our handbook Employee Standards of Excellence. Be supportive of fellow colleagues; develop good working relationships with all employees. Contribute to problem solving activities within the department and the organization. Consistently meets attendance standards and follows the department staffing policy. Demonstrate a willingness to flex schedule to meet the needs of the department.</li>
<li>Support Corporate Compliance Initiatives: Conducts all activities with the highest standards of professionalism and confidentiality. Comply with all applicable laws, regulations, policies and procedures. Support the organization&rsquo;s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline and cooperating fully with all investigations.</li>
</ul>
MARGINAL JOB FUNCTIONS
<ul><li> Assist in processing, answer phones, stocking, cleaning, and disinfecting the laboratory.</li></ul>
<ul><li> Performs other duties as assigned.</li></ul></div>

Phlebotomist/ Registered Phlebotomist - Clinical Lab - SUPPLEMENTAL VARYING SHIFTS

Phlebotomist/ Registered Phlebotomist - Clinical Lab - FT VARYING SHIFTS

Qualifications: Required: 3 years relevant experience in clinical care setting or customer service; strong customer service skills; ability to handle difficult situations compassionately and constructively; ability to address difficult, awkward situations with tact and diplomacy; ability to manage emotions, empathize with others, and navigate interpersonal relationships effectively; excellent analytical skills, including analysis, planning, organization, and issue resolution; team player and demonstrate proven success in applying a team approach to resolve issues or accomplish goals; Ability to work with minimal supervision; ability to interact professionally and effectively in a timely manner with a wide variety of constituents, including patients, family, physicians, Sky Lakes staff, and volunteers; ability to present educational sessions for large or small groups on customer service and service recovery principles; Ability to exercise appropriate judgment even in stressful situations; and Code Gray certification by end of the month from 3 months from position start date. Preferred: Board Certified Patient Advocate credential or bachelor&rsquo;s degree with emphasis in healthcare, behavioral science, psychology, customer service or other related field. Typical Physical/Mental Demands: Must be able to sit or stand for long periods of time and be able to move to patient care areas when needed. Must be able to work under required deadlines and schedules, while being flexible to special requests and projects. Must be able to work independently, as well as with co-workers, patients, families, and physicians. Must be able to prioritize work demands and organize time efficiently. Must work well under stress. Essential Job Functions: Regularly interacts with patients, family members, physicians, leadership, hospital staff, and volunteers. Coordinates the timely response and review of patient and family concerns. Models excellent service behavior and issue resolution process. Works with staff in a supporting way to resolve issues. Maintains high visibility to staff through regular rounding. Works closely with Quality Management and Risk Management in promoting performance improvement activities and reducing hospital liability through documentation and analysis of concerns as well as prompt and caring resolution of patient and family issues. Develops a consultant relationship with all Sky Lakes departments to build and sustain a patient-focused culture, to meet customer service needs, and to improve clinical quality outcomes. Participates on committees, work groups, and process improvement teams to improve patient experience. Documents patient and visitor concerns to include synopsis of incident, actions taken to resolve, and outcome in Sky Lakes Quality Communication System. Composes letters to patients and visitors in accordance with the terms of the Sky Lakes Patient Grievance Policy and the Conditions of Participation as specified by the Centers for Medicare and Medicaid Services (CMS). Assists in development and implementation of policies and procedures. Demonstrates competence in relation to the defined mission, vision, values, and strategic plan of the organization. Marginal Job Duties: &middot; Demonstrates willingness and ability to perform additional job duties. Work Location: In person

Patient Advocate

QUALIFICATIONS Required: Medical or clerical experience; 50 wpm keyboard skills; Excellent spelling, math, problem solving skills; Filing skills; telephone skills; data entry: Ability to work independently and with co-workers as well as communicate effectively with patients and professionals; and Ability to prioritize, organize, and attend to detail. Preferred: Medical terminology, and limited ICD-9 coding knowledge. TYPICAL PHYSICAL/MENTAL DEMANDS Medium physical demand level capabilities required. Must be able to accommodate fast, efficient pace. Must be able to sit, stand, or walk for extended periods of time. Must be able to lift up to 40 pounds and push a wheelchair up to 250 pounds. Assist a patient in and out of a chair, wheelchair, or from an automobile and be able to ride in an elevator. 20/25 vision with correction required. Good hearing and legible handwriting. ESSENTIAL JOB FUNCTIONS Performs department patient and visitor reception, and directs patient to the appropriate location. Obtains and verifies insurance and billing information. Able to accurately process information for all insurance types as well as have the ability to obtain the necessary information for insurance types that are not familiar. Audits charts daily for completeness and accuracy. Completes follow-ups within the designated time required. Forwards follow-ups that need to be completed before next scheduled shift to the appropriate person. Prepares identification bracelet as well as paperwork used during patient care in a timely manner. Maintains &gt;95% accuracy. Able to look up non-scheduled patient exams in the data base. Contacts appropriate people when office equipment repair is needed. Maintains close working relationship with ancillary clinical departments and physician&rsquo;s offices. Attends meetings and supports the future directions of the division and aides in communicating improvements through direct contact with supervisor. Trains and orients new department clerical staff. Communicates effectively, both in person and on the telephone and is able to work and interact with a variety of personality types. Handles stress and pressure and has the ability to make decisions. Understands, supports, and complies with the philosophy, policies, and procedures of Sky Lakes Medical Center. Maintains competency in all position responsibilities. Demonstrates competence in relation to the defined mission, vision, values, and strategic plan of the organization. This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review. While performing job tasks, demonstrates awareness of age specific practices of the customer(s). While performing job tasks, demonstrates awareness of cultural and spiritual practices of the customer(s). While performing job tasks, demonstrates awareness of the functional status and physical needs of our customer(s). MARGINAL JOB FUNCTIONS Performs other duties as assigned. Work Location: In person

Patient Access Representative

Join Sky Lakes Medical Center and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sky Lakes Medical Center

About Company

Retail Pharmacy Tech - Pharmacy Washburn Retail - SUPPLEMENTAL VARYING SHIFTS

Phlebotomist/ Registered Phlebotomist - Clinical Lab - SUPPLEMENTAL VARYING SHIFTS

Phlebotomist/ Registered Phlebotomist - Clinical Lab - FT VARYING SHIFTS

Patient Advocate

Patient Access Representative