Qureos Mentor

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
<ul><li>
Provide exceptional service to guests, handle inquiries, requests, and complaints, and perform guest &ldquo;touchpoints&rdquo; to ensure satisfaction</li><li>
Assist with check-in and check-out procedures, ensuring accuracy and efficiency</li><li>
Monitor and coordinate guest requests, reservations, and room assignments</li><li>
Train in all positions of the Front Office to gain a full understanding of operations, including reception, concierge, and guest services</li><li>
Lead opening and closing procedures of the Front Office desk</li><li>
Participate in cross-training duties across other hotel departments (as needed) to gain holistic hotel experience</li><li>
Maintain and update guest information and records accurately in the PMS system</li><li>
Assist department managers with special assignments or projects and administration related to the Rooms Division</li><li>
Participate in pre-shift briefings and daily team meetings</li><li>
Attend weekly Front Office or hotel staff meetings as required</li><li>
Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time</li></ul></div>

Front Office Intern

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<div> 
Actively welcome, greet and check guests in 
<ul><li>Inform guests with savvy knowledge of hotel, its services, the city, and local &lsquo;happenings&rsquo;</li><li>Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up</li><li>Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.</li><li>Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries</li><li>Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process</li><li>Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken</li><li>Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards</li><li>Ensure the correct procedure and policy standards are adhered to</li><li>Ensure all necessary supplies are available for the front desk, manage par stock and order supplies</li><li>Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.</li><li>Encourage up-selling in order to maximize rates</li><li>Ensure work areas are cleaned and maintained at all times</li></ul></div> 
Qualifications<div> 
High School Diploma or equivalent required 
<ul><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Ability to spend extended lengths of time viewing a computer screen</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div></div>

Front Desk Agent

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
Security is about anticipation, protection, and presence. As Security Manager, you will lead daily security operations, uphold Fire, Life &amp; Safety (FLS) standards, and ensure a safe, seamless environment for our guests and colleagues &mdash; all while delivering a bold, service-driven approach to safety.
Key Responsibilities<ul><li>
Support the Director of Operations in overseeing all hotel safety and security operations.</li><li>
Lead, mentor, and evaluate Security Team Leaders and Officers, ensuring vigilance, accountability, and professionalism.</li><li>
Supervise shifts, manage incident response, and monitor team performance.</li><li>
Review and validate logbooks, incident reports, and security documentation for accuracy and follow-up.</li><li>
Enforce security and FLS protocols across guest areas, back-of-house, and external perimeters.</li><li>
Conduct daily patrols, inspections, and spot checks to identify risks or non-compliance.</li><li>
Manage found property procedures and maintain strict key control records.</li><li>
Respond decisively to incidents including theft, disputes, emergencies, and breaches, minimizing operational disruption.</li><li>
Assist in developing and implementing emergency response plans (fire evacuation, medical emergencies, natural disasters).</li><li>
Organize and lead fire drills and emergency simulations to ensure readiness.</li><li>
Coordinate with Civil Defense, law enforcement, and emergency services during investigations or crises.</li><li>
Conduct security audits and risk assessments, implementing corrective actions where required.</li><li>
Ensure CCTV, access control, alarms, and surveillance systems are operational and compliant with regulations.</li><li>
Maintain accurate records of inspections, drills, incidents, and equipment servicing.</li><li>
Liaise with Front Office, Housekeeping, Engineering, and People &amp; Culture to maintain a cohesive safety environment.</li><li>
Provide discreet, professional support to guests affected by incidents and resolve security-related concerns promptly.</li></ul> 

Qualifications 
<ul><li>
4&ndash;6 years of progressive hotel or resort security experience, including at least 2 years in a supervisory or managerial role within a luxury or lifestyle property.</li><li>
Strong knowledge of Fire, Life &amp; Safety (FLS), risk assessments, and crisis response protocols.</li><li>
Technical expertise in CCTV, access control systems, alarms, and surveillance technology.</li><li>
Solid understanding of Saudi security regulations and emergency response standards.</li><li>
Fluency in English and Arabic.</li><li>
Calm, decisive, and composed under pressure.</li><li>
Strong organizational skills with exceptional attention to detail.</li><li>
High integrity and discretion when handling sensitive information.</li><li>
Physically fit to meet the demands of patrol and emergency response duties.</li></ul></div>

Security Manager (Saudi National)

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
At SLS Red Sea, the Restaurant Manager is the driving force behind the venue&rsquo;s operational success, guest experience, and team performance. With a flair for detail, leadership, and service excellence, this role leads the day-to-day operations of one of our signature venues from planning and execution to innovation and engagement.
Reporting directly to the Director of Food &amp; Beverage, this role is accountable for upholding the SLS vision, curating memorable dining moments, and ensuring the outlet&rsquo;s profitability, compliance, and vibrancy.
Duties &amp; Functions:<ul><li>
Lead the team in delivering a consistently elevated, engaging, and dynamic guest experience in line with SLS brand values.</li><li>
Act as the face of the outlet, maintaining a constant presence during service and cultivating strong guest relationships.</li><li>
Handle guest feedback and complaints swiftly and effectively, turning challenges into opportunities to exceed expectations.</li><li>
Oversee daily restaurant operations, ensuring smooth coordination across floor, bar, and support areas.</li><li>
Ensure outlet ambiance, service delivery, and product presentation meet brand standards at all times.</li><li>
Monitor cleanliness, hygiene, and maintenance standards in line with health and safety regulations and local compliance laws.</li><li>
Liaise with Engineering and Housekeeping teams to maintain the venue&rsquo;s physical environment to luxury-lifestyle standards.</li><li>
Lead, mentor, and inspire a high-performing team of supervisors, waitstaff, hosts, and bartenders.</li><li>
Conduct recruitment, onboarding, and consistent performance management of team members.</li><li>
Ensure all team members are trained in service standards, menu knowledge, guest interaction, and compliance protocols.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>
Minimum 3&ndash;5 years&rsquo; experience as a Restaurant Manager within luxury hotels, upscale dining, or lifestyle concepts.</li><li>
Proven leadership skills with the ability to train, motivate, and develop high-performing teams.</li><li>
Strong understanding of service excellence, guest experience delivery, and operational standards.</li><li>
Solid financial acumen including budgeting, cost control, and P&amp;L management.</li><li>
Proficiency in POS systems, inventory management, and Microsoft Office.</li><li>
Excellent communication skills in English (Arabic is an advantage), with a polished and professional presence aligned with the SLS brand.</li></ul></div>

Restaurant Manager

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times</li><li>Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number</li><li>Prepare table allocations from reservation book before respective meal period seating</li><li>Ensure guests are graciously shown to their tables within a reasonable time of their reservation</li><li>Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing</li><li>Guarantee there is host/hostess coverage at the reception/welcome desk at all times</li><li>Guarantee that the phone is answered within 2 rings in a courteous and helpful manner</li><li>Ensure door policies concerning the entry of guests and these are adhered to at all times</li><li>Ensure that seating is fair for all service staff</li><li>Perform related duties and special projects as assigned</li></ul> 
Qualifications<ul><li> 
High School Diploma or equivalent required</li><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Hostess

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Provide friendly, courteous, and professional service at all times</li><li>Ensure good communication with Management</li><li>Maintain complete knowledge of all menu items</li><li>Prepare and check tables before service</li><li>Clear and reset tables</li><li>Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest</li><li>Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li><li>Ensure that all cleaning duties are completed in allocated times to the Company standards</li><li>Complete all opening and closing procedures</li><li>Must be proficient in effective and efficient table maintenance</li><li>Be assertive and attentive at ALL times</li><li>Have thorough knowledge of all product and service procedures</li></ul> 
Qualifications<ul><li> 
High School Diploma or equivalent required</li><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Assistant Waiter

Join SLS and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.