Qureos Mentor

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Ensure the day to day operation is smooth in the restaurant</li><li>Assist the leadership team of the restaurant in achieving high guest satisfaction</li><li>Guide and lead the server in the restaurant</li><li>Perform the duties of supervisor on regular basis</li><li>Maximize sales potential and encourage up selling in order to maximize rates.</li><li>Ensure cash floats are secured at all times.</li><li>To work within budgeted costs</li><li>To minimize abuse of operating equipment</li><li>To ensure that requisitions for supplies are completed, delivered and accounted for.</li><li>To minimize the use of overtime</li><li>To ensure that there is enough operating equipment at all times.</li><li>To record all voids, and report any payment discrepancies to Restaurant Manager.</li><li>To follow Company procedures when handling cash, credit cards and cheques.</li><li>To see guests concerning all complaints and report all complaints to Manager.</li><li>To liaise with colleagues over guests requirements and needs.</li><li>To ensure handover at shift end and beginning.</li><li>To liaise with Head Chef on a regular basis.</li><li>To liaise with Reception on a regulars basis.</li><li>To gain customer feedback at all times.</li><li>To complete a full report of the day&rsquo;s events in the Management Report Book.</li><li>Create and maintain a personal and respectful rapport with regular guests.</li><li>Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.</li><li>Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service</li><li>Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.</li><li>Support all other revenue centers in the hotel such as Rooms and Events</li><li>To be results driven and totally accountable.</li><li>Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.</li><li>Undertake regular inspections to ensure that the company&rsquo;s assets are well maintained and protected.</li><li>Ensure that the business is seen as a respected, important member of the community by local influencers.</li><li>Carry out any other duties as are within the scope, spirit and purpose of the job as requested.</li></ul> 
Qualifications<ul><li> 
Minimum 2 (two) years&rsquo; management experience in Restaurants and Bars.</li><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Head Waiter / Waitress

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
At SLS Red Sea, a Waiter/Server plays a key role in delivering an elevated and dynamic dining experience that is bold, playful, and personal. Reporting to the F&amp;B Supervisor, this position is responsible for providing attentive, high-quality food and beverage service while supporting the overall operation of the outlet. The Waiter/Server ensures smooth day-to-day service, contributes to guest satisfaction, and helps drive revenue through upselling and expert product knowledge.
Key Responsibilty:<ul><li>
Provide consistent, professional service of all food and beverage offerings in accordance with hotel SOPs and brand standards.</li><li>
Ensure a smooth flow of daily operations and support the Supervisor in meeting service quality and guest satisfaction goals.</li><li>
Act as a liaison between the kitchen and the service team to ensure timely and accurate order delivery.</li><li>
Maintain a strong presence on the floor, anticipating guest needs and ensuring a warm, engaging, and efficient dining experience.</li><li>
Confidently handle guest inquiries, comments, or complaints with a solutions-focused and proactive approach.</li><li>
Maintain cleanliness, hygiene, and presentation standards across the dining area and service stations.</li><li>
Use POS systems (e.g., Micros) efficiently for order-taking and billing processes; handle cash and credit transactions in line with company procedures.</li><li>
Monitor product quality and communicate any inconsistencies to the Supervisor or Chef.</li><li>
Consistently apply upselling techniques to enhance the guest experience and maximize revenue.</li><li>
Assist in daily and weekly inventory checks and ensure proper storage and stock levels of operating equipment and supplies.</li><li>
Support the bar operations when required.</li><li>
Attend pre-shift briefings, team meetings, and training sessions as required.</li><li>
Deliver highly personalized service to all guests, including VIPs, ensuring each guest feels recognized and valued.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Waiter (Saudi National)

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Key Responsibilities<ul><li>Develop and execute sales strategies to achieve room revenue, ADR, and market share targets.</li><li>Actively source and secure new business opportunities from luxury leisure, corporate, and MICE segments.</li><li>Maintain strong relationships with travel agencies, tour operators, DMCs, and corporate clients.</li><li>Conduct regular sales calls, client meetings, and product presentations to promote the resort&rsquo;s offerings.</li><li>Negotiate contracts, rates, and partnership agreements in alignment with revenue and brand standards.</li><li>Collaborate with Revenue Management to optimize pricing and ensure</li><li>Build and sustain long-term partnerships with key accounts through proactive communication and personalized service.</li><li>Host familiarization trips, site inspections, and client experiences to showcase the resort.</li><li>Respond promptly to client inquiries, proposals, and event-related requests.</li><li>Monitor market trends, competitor activity, and industry developments.</li><li>Prepare regular sales reports, forecasts, and updates for the leadership team.</li><li>Identify new opportunities based on market insights and evolving client needs.</li><li>Ensure all contracts, rate agreements, and sales documents comply with internal policies and procedures.</li><li>Maintain accurate Weekly &amp; Monthly Reports</li><li>Support the development of sales collateral and promotional materials.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Sales Manager (Saudi National)

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Job Purpose:
As a Kids Club Entertainer/Animator 1 at SLS Red Sea, your mission is to create a playful, safe, and enriching environment for our youngest guests. You support the delivery of engaging activities that inspire creativity, movement, and fun bringing the SLS flair to every game, craft, and storytelling session. This role requires energy, care, and attention to detail, ensuring that each child feels welcomed, valued, and safe throughout their time in the Kids Club.
Duties &amp; Functions:<ul><li>Assist in the daily operation of the Kids Club, supporting the scheduled activities and ensuring children are engaged, safe, and entertained.</li><li>Supervise children aged 4&ndash;12 during structured and free-play sessions, maintaining constant visual contact and ensuring their well-being at all times.</li><li>Prepare and set up activity areas before each session and ensure all materials are cleaned, stored, or replenished afterward.</li><li>Greet young guests and their families warmly, ensuring they feel welcomed and informed about the day&rsquo;s offerings.</li><li>Maintain awareness of each child&rsquo;s needs, including any allergies, special requirements, or behavioral considerations, and act accordingly in collaboration with the Supervisor.</li><li>Lead and participate in group activities including arts &amp; crafts, themed games, music sessions, fitness mini-classes, storytelling, and role-play scenarios.</li><li>Animate themed events, special moments, or surprise engagements tailored for young guests, contributing to the creation of memorable family experiences.</li><li>Adjust activity delivery based on group size, energy levels, or feedback, ensuring all children are included and having fun.</li><li>Help facilitate seasonal programs, holiday-themed events, and pop-up play zones under guidance from the Supervisor.</li><li>Ensure all activities are carried out in accordance with health, safety, and hygiene standards established by the hotel and local regulations.</li><li>Monitor the Kids Club area to prevent accidents and respond immediately to incidents, escalating to the Supervisor as needed.</li><li>Follow check-in and check-out procedures, ensuring children are released only to approved guardians and that accurate records are maintained.</li><li>Support daily cleaning routines and ensure play equipment and supplies are well maintained and sanitized regularly.</li><li>Work closely with the Kids Club Supervisor and fellow Entertainers to deliver a consistent, coordinated experience throughout the day.</li><li>Attend briefings and contribute creative ideas for programming and themed activities.</li><li>Assist with the training and onboarding of new Kids Club team members when required.</li><li>Report any maintenance issues, supply shortages, or unusual guest behavior to the Supervisor promptly.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Kids Club Entertainer/Animator (Saudi National)

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Job Purpose:
As a Receptionist / Front Desk Agent at SLS Red Sea, you will be the first point of contact for our guests setting the tone for an engaging and elevated stay experience. With a deep understanding of SLS brand values, you will handle all aspects of guest arrivals, departures, and in-house services with style, attention to detail, and confident personalization. Your role is pivotal in creating memorable first impressions, delivering seamless check-ins/outs, and ensuring that each guest feels recognized, understood, and at home.
Duties &amp; Functions:<ul><li>
Warmly welcome all guests with genuine enthusiasm and a personalized approach.</li><li>
Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>
Escort guests to their rooms when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience.</li><li>
Process payments, handle deposits, issue keys, and explain room and hotel features.</li><li>
Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.</li><li>
Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly.</li><li>
Provide accurate information about the hotel&rsquo;s facilities, outlets, and local area happenings.</li><li>
Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems.</li><li>
Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for.</li><li>
Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&amp;B, Reservations) to fulfill guest needs swiftly.</li><li>
Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.</li><li>
Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.</li><li>
Operate the Property Management System (preferably Opera Cloud) confidently for all Front Office functions.</li><li>
Manage the Reception email inbox professionally and timely.</li><li>
Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.</li><li>
Monitor float accuracy, process currency exchanges, paid-outs, and follow cash handling procedures.</li><li>
Close cashier audits at shift end, ensuring alignment of balances and documentation.</li><li>
Identify upselling opportunities across rooms, suites, F&amp;B outlets, and spa supporting revenue targets.</li><li>
Enroll guests into loyalty programs such as Disloyalty, aiming to meet or exceed set conversion goals.</li><li>
Uphold the privacy and confidentiality of all guest information.</li><li>
Comply with the hotel&rsquo;s credit policy and all SOPs related to cashiering and guest services.</li><li>
Adhere to all Health, Safety &amp; Hygiene procedures, and be familiar with fire and emergency protocols.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Front Desk Agent (Saudi National)

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Job Purpose:
At SLS Red Sea, the Restaurant / Outlet Manager is the driving force behind the venue&rsquo;s operational success, guest experience, and team performance. With a flair for detail, leadership, and service excellence, this role leads the day-to-day operations of one of our signature venues from planning and execution to innovation and engagement.
Reporting directly to the Restaurant / Outlet GM or Director of Food &amp; Beverage, this role is accountable for upholding the SLS vision, curating memorable dining moments, and ensuring the outlet&rsquo;s profitability, compliance, and vibrancy.
Duties &amp; Functions:<ul><li>
Lead the team in delivering a consistently elevated, engaging, and dynamic guest experience in line with SLS brand values.</li><li>
Act as the face of the outlet, maintaining a constant presence during service and cultivating strong guest relationships.</li><li>
Handle guest feedback and complaints swiftly and effectively, turning challenges into opportunities to exceed expectations.</li><li>
Oversee daily restaurant operations, ensuring smooth coordination across floor, bar, and support areas.</li><li>
Ensure outlet ambiance, service delivery, and product presentation meet brand standards at all times.</li><li>
Monitor cleanliness, hygiene, and maintenance standards in line with health and safety regulations and local compliance laws.</li><li>
Liaise with Engineering and Housekeeping teams to maintain the venue&rsquo;s physical environment to luxury-lifestyle standards.</li><li>
Lead, mentor, and inspire a high-performing team of supervisors, waitstaff, hosts, and bartenders.</li><li>
Conduct recruitment, onboarding, and consistent performance management of team members.</li><li>
Ensure all team members are trained in service standards, menu knowledge, guest interaction, and compliance protocols.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Restaurant Manager

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Job Purpose:
As Restaurant / Outlet Assistant Manager at SLS Red Sea, you are a key leader within the outlet&rsquo;s operation, supporting the day-to-day delivery of a seamless guest experience and an efficient, profitable service environment. Working closely with the Restaurant / Outlet Manager or GM, you&rsquo;ll ensure that the venue runs to the highest standards of service, quality, and brand integrity. With a hands-on approach, you&rsquo;ll manage the floor, motivate the team, and serve as a critical link between service, culinary, and support departments.
You bring presence, energy, and attention to detail to everything you do, elevating both guest satisfaction and team performance in a distinctly SLS way.
Duties &amp; Functions:<ul><li>
Lead the team in delivering a consistently elevated, engaging, and dynamic guest experience in line with SLS brand values.</li><li>
Oversee daily floor operations to ensure smooth service and adherence to brand standards.</li><li>
Act as Manager-on-Duty in the absence of the Restaurant / Outlet Manager or GM.</li><li>
Monitor the outlet's ambiance, cleanliness, and set-up to reflect luxury lifestyle standards.</li><li>
Coordinate with kitchen, reception, engineering, and housekeeping to maintain seamless service delivery.</li><li>
Ensure adherence to health, hygiene, and safety standards, including HACCP protocols.</li><li>
Deliver an engaging, personalized guest journey throughout all touchpoints in the outlet.</li><li>
Actively manage guest interactions on the floor, responding to feedback and resolving issues with poise and efficiency.</li><li>
Build rapport with regular patrons and VIPs, recognizing preferences and anticipating needs.</li><li>
Collect and report guest feedback to support ongoing service and product improvement.</li><li>
Supervise and guide restaurant staff, ensuring alignment with service expectations and SLS values.</li><li>
Conduct briefings and communicate daily objectives clearly to the team.</li><li>
Support the recruitment, training, and development of new team members.</li><li>
Mentor junior colleagues through ongoing coaching and performance feedback.</li><li>
Ensure all team members follow grooming standards, operational SOPs, and service protocols.</li><li>
Support achievement of revenue and cost targets through upselling, portion control, and smart inventory usage.</li><li>
Monitor cash handling, payment discrepancies, and POS entries to ensure accuracy and accountability.</li><li>
Ensure sufficient stock levels and monitor requisitions to control costs and prevent wastage.</li><li>
Record and report all voids and discrepancies as per policy.</li><li>
Assist in developing and launching promotions, activations, and service innovations.</li><li>
Contribute to forecasting guest volume, resource planning, and budgeting processes.</li><li>
Support execution of the outlet's marketing initiatives and seasonal concepts.</li><li>
Maintain up-to-date knowledge of the menu, promotions, and product offerings.</li><li>
Maintain accurate shift handovers and operational reports.</li></ul> 
Additional Information 
<ul><li>
Participate in the Quality improvement process</li></ul> 
<ul><li>
Maintain a close relationship with other department Managers/heads.</li></ul> 
<ul><li>
Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.</li></ul></div>

Assistant Restaurant Manager

Join SLS and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SLS