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SM Design

Arditi Collection&reg; (www.arditicollection.com) is a luxury furniture brand specializing in high-end, custom-designed pieces for elite clients across North America. We are seeking a highly organized Operations &amp; Logistics Coordinator to manage our post-sales logistics&mdash;from international container shipments to local last-mile deliveries in the U.S.What You&rsquo;ll Do:<ul><li>Coordinate container shipments from Turkey to the United States, ensuring accurate documentation and timely dispatch.</li><li>Manage customs clearance processes and liaise with freight forwarders and shipping companies.</li><li>Oversee warehouse intake procedures in the U.S. and ensure inventory is properly recorded and stored.</li><li>Plan and monitor last-mile deliveries from our U.S. warehouse to end clients across North America.</li><li>Resolve any post-delivery issues such as product damage, missing items, or installation coordination.</li><li>Communicate with customers regarding delivery timelines, installation updates, or service resolutions.</li><li>Collaborate with the sales and design team to ensure customer satisfaction and seamless delivery experiences.</li><li>Maintain and optimize operational workflows for better efficiency and client experience.</li></ul>What We&rsquo;re Looking For:&#9989; Experience in logistics, international shipping, or supply chain coordination. &#9989; Strong communication skills in English (B2-C1 level minimum &ndash; written and spoken). &#9989; Knowledge of U.S. import processes and documentation requirements. &#9989; Detail-oriented and highly organized, capable of managing multiple shipments and follow-ups simultaneously. &#9989; Familiarity with warehouse processes and last-mile delivery systems in the U.S. &#9989; Proactive approach to problem-solving, especially in time-sensitive or service-critical situations. &#9989; Tech-savvy and comfortable working with project management tools and CRMs. &#9989; Experience in furniture or home goods logistics is a plus. &#9989; Must have a reliable personal computer and internet connection.Job Type: Full-time | Remote from Turkey | Working Hours: Flexible, with overlap to Florida Time ZoneApplication Process: Please apply ONLY through this job listing. Applications via email will not be considered.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>Do you have experience managing international container shipments?</li><li>Have you ever handled export documentation for shipments to the United States?</li><li>Have you been involved in coordinating last-mile deliveries from a U.S. warehouse to end customers?</li><li>How do you typically handle situations involving product damage or customer service issues after delivery?</li><li>What logistics or project management tools are you comfortable using?</li></ul>

Operations & Logistics Coordinator – Luxury Custom Furniture (REMOTE)

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Operations & Logistics Coordinator – Luxury Custom Furniture (REMOTE)