Qureos Mentor

Smart Brains Technologies (Pvt) Ltd.

Smart Brains BPO 2.0 is hiring experienced Medicare Verifiers to join our dynamic team. This position offers a professional environment, quality leads generated through our automated system, and an attractive Cost Per Lead (CPL) model for high performers.Key Responsibilities:<ul><li>Handle inbound and outbound Medicare verification calls (leads are auto-dialed through our bot system).</li><li>Verify and validate customer information in compliance with Medicare guidelines.</li><li>Accurately update and maintain records in company systems.</li><li>Meet daily/weekly CPL targets while maintaining quality standards.</li><li>Handle sensitive client information with professionalism and confidentiality.</li><li>Collaborate with team leaders to achieve performance goals.</li></ul>Candidate Requirements:<ul><li>Minimum 1 year of experience as a Medicare Verifier in a BPO/Healthcare support environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening, verification, and data-entry skills with attention to detail.</li><li>Ability to work evening/night shifts.</li><li>Professional, ethical, and target-oriented approach.</li></ul>Location: I9, Islamabad Working Hours: 6:00 PM &ndash; 05:00 AMEmployee Benefits:<ul><li>Competitive CPL-based compensation with attractive earning potential.</li><li>Free in-house meals provided daily.</li><li>Transport facility for female employees or transportation allowance.</li><li>Structured career progression opportunities.</li><li>Professional mentoring and coaching.</li><li>Supportive and collaborative workplace culture.</li></ul>Commitment to Diversity:Smart Brains BPO 2.0 is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Verifier - Medicare

Smart Brains BPO is hiring experienced Medicare Verifiers to join our dynamic team. This position offers a professional environment, quality leads generated through our automated system, and an attractive Cost Per Lead (CPL) model for high performers.Key Responsibilities:<ul><li>Handle inbound and outbound Medicare verification calls (leads are auto-dialed through our bot system).</li><li>Verify and validate customer information in compliance with Medicare guidelines.</li><li>Accurately update and maintain records in company systems.</li><li>Meet daily/weekly CPL targets while maintaining quality standards.</li><li>Handle sensitive client information with professionalism and confidentiality.</li><li>Collaborate with team leaders to achieve performance goals.</li></ul>Candidate Requirements:<ul><li>Minimum 1 year of experience as a Medicare Verifier in a BPO/Healthcare support environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening, verification, and data-entry skills with attention to detail.</li><li>Ability to work evening/night shifts.</li><li>Professional, ethical, and target-oriented approach.</li></ul>Location: Shamsabad, Rawalpindi Working Hours: 6:00 PM &ndash; 05:00 AMEmployee Benefits:<ul><li>Competitive CPL-based compensation with attractive earning potential.</li><li>Free in-house meals provided daily.</li><li>Transport facility for female employees or transportation allowance.</li><li>Structured career progression opportunities.</li><li>Professional mentoring and coaching.</li><li>Supportive and collaborative workplace culture.</li></ul>Commitment to Diversity:Smart Brains BPO is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Smart Brains BPO is seeking an experienced and dynamic Floor Manager to oversee daily operations and lead our front-line teams. The role is ideal for someone with strong leadership skills who can manage people, processes, and performance in a fast-paced BPO environment.Key Responsibilities:<ul><li>Supervise and manage floor operations to ensure smooth workflows.</li><li>Lead and motivate team leaders and agents to achieve KPIs.</li><li>Monitor call quality, productivity, and compliance with company policies.</li><li>Provide real-time coaching and feedback to improve performance.</li><li>Prepare and present daily/weekly performance reports to management.</li><li>Address escalations and resolve operational issues promptly.</li><li>Foster a positive, professional, and collaborative work environment.</li></ul>Candidate Requirements:<ul><li>Proven experience as a Floor Manager, Team Lead, or similar supervisory role in a BPO/call-center environment.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work evening/night shifts .</li><li>Proficiency in MS Office and call-center reporting tools is an advantage.</li></ul>Employee Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Free in-house meals provided daily.</li><li>Transport facility for female employees or transportation allowance.</li><li>Structured career progression opportunities.</li><li>Professional mentoring and leadership development.</li><li>Supportive and collaborative workplace culture.</li></ul>Location: Shamsabad, Rawalpindi Working Hours: 6:30 PM &ndash; 05:00 AMCommitment to Diversity:Smart Brains BPO is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Floor Manager - Call Center Outbound

Location: Shamsabad, RawalpindiShift Timing: 5:00 PM &ndash; 3:00 AM (Night Shift)Industry: BPO / Call CenterExperience: 6 months to 1 year (BPO industry preferred)Are you passionate about talent acquisition and looking to grow your career in recruitment? We're on the lookout for a Recruitment Executive to join our dynamic team in Shamsabad, Rawalpindi.Key Responsibilities:<ul><li>Manage end-to-end recruitment for BPO/call center roles</li><li>Source, screen, and interview candidates</li><li>Coordinate with hiring managers to fulfill staffing needs</li><li>Maintain candidate database and generate reports</li><li>Ensure a positive candidate experience throughout the hiring process</li></ul>Requirements:<ul><li>6 months to 1 year of recruitment experience (preferably in BPO)</li><li>Strong communication and interpersonal skills</li><li>Comfortable working night shift (5:00 PM &ndash; 3:00 AM)</li><li>Target-driven, self-motivated, and detail-oriented</li></ul>Perks &amp; Benefits:<ul><li>Transport facility for female staff</li><li>Free meals at the office</li><li>Bi-annual performance-based increments</li><li>Friendly, growth-oriented work environment</li><li>Exposure to international recruitment processes</li></ul>Note: This is an on-site position (no remote work option).We are an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, religion, disability, or background.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Recruitment Executive - Night Shift

Smart Brains BPO is seeking an enthusiastic and motivated HR Intern to join our Human Resources team. This 3-month paid internship is designed to provide hands-on exposure to core HR functions and offers a clear pathway to permanent employment based on performance.Key Responsibilities:<ul><li>Assist in recruitment processes, including job postings, screening, and scheduling interviews.</li><li>Support onboarding activities for new employees.</li><li>Maintain and update HR records and databases.</li><li>Assist in organizing employee engagement initiatives.</li><li>Provide administrative support to the HR team as required.</li></ul>Candidate Requirements:<ul><li>Recent graduate or final-year student of BBA, MBA (HR), or related field.</li><li>Strong interest in Human Resources and organizational development.</li><li>Excellent English communication skills (spoken and written).</li><li>Proficient in MS Office (Word, Excel, PowerPoint).</li><li>Professional, organized, and eager to learn.</li></ul>Location: Shamsabad, Rawalpindi Working Hours: 5:00 PM &ndash; 12:00 AMBenefits of Internship:<ul><li>Paid internship (3 months).</li><li>Internship leading to a full-time job (performance-based).</li><li>Free in-house meals provided daily.</li><li>Transport facility for female employees or transportation allowance.</li><li>Practical HR experience in a corporate environment.</li><li>Mentoring and coaching from experienced HR professionals.</li><li>Supportive and collaborative workplace culture.</li></ul>Commitment to Diversity:Smart Brains BPO is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.Job Type: FresherPay: Rs25,000.00 per monthWork Location: In person

Human Resources Intern

Join Smart Brains Technologies (Pvt) Ltd. and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Smart Brains Technologies (Pvt) Ltd.

ABOUT_COMPANY

Verifier - Medicare

Verifier - Medicare

Floor Manager - Call Center Outbound

Recruitment Executive - Night Shift

Human Resources Intern