Qureos Mentor

SmithRx

SmithRx is a pharmacy benefits manager focused on reducing the cost and complexity of pharmacy benefits for self-insured employers and their patients. By operating independently from insurance companies and pharmacies, SmithRx aligns its incentives with those of its customers, offering transparent, pass-through services. The company leverages modern technology and innovative cost-saving programs to connect members with the lowest cost drugs, aiming to improve the overall pharmacy benefits experience.

<div>Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.</li>
<li>Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.</li>
<li>Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.</li>
</ul>
Job Summary: 

You are the source of truth for member data on the MCSS (Member Communications Shared Services) team. While the Marketing Operations Manager owns the pipes that deliver communications, you own what flows through them &mdash; the accuracy, completeness, and integrity of every member list. You are responsible for sourcing, validating, and preparing member data drawn from many internal systems, ensuring that every letter, email, and text we send reaches the right member with the right information.

At SmithRx, data integrity is a legal requirement &mdash; not a best practice. Our member communications are heavily regulated and compliance-driven, and this role works directly with Protected Health Information (PHI). A single bad record isn't a minor error; it's a risk to our members and our business. You will report directly to the Member Comms Team Lead and maintain a dotted-line relationship with our centralized Data team &mdash; contributing to shared Snowflake data models, aligning with enterprise data standards, and coordinating on upstream changes that affect member communications. Over time, high performers in this role will have the opportunity to expand their scope beyond member communications into broader marketing analytics.

Responsibilities:
<ul>
<li>Data Sourcing &amp; List Building
<ul><li>Own the end-to-end process of extracting and compiling member lists from multiple internal data sources &mdash; eligibility systems, pharmacy data, client records, and more &mdash; for use across email, SMS, and print communications. Your primary workspace is Snowflake, querying across the data models maintained by our Data Engineering and Analytics teams.</li>
</ul></li></ul><ul><li>Data Quality &amp; Validation
<ul><li>Define and enforce data quality standards across all member lists before they enter the delivery pipeline. Build and maintain automated checks that surface anomalies &mdash; duplicate records, missing fields, invalid formats, eligibility mismatches &mdash; before a single message is triggered.</li>
</ul></li></ul><ul><li>PHI Stewardship &amp; Compliance
<ul><li>Handle Protected Health Information with the rigor and discipline it demands. Own suppression list logic, ensuring members who have opted out, are ineligible, or fall under regulatory exclusions are accurately reflected across all lists at all times. Treat opt-out, preference, and PHI data as the highest-priority data in the pipeline.</li>
</ul></li></ul><ul><li>Cross-Functional Partnership
<ul><li>Work hand-in-hand with the Marketing Operations Manager to ensure lists are formatted, mapped, and structured exactly to the schema required by communication platforms. Maintain an active working relationship with the centralized Data team &mdash; contributing to shared data models and quality standards, staying aligned on upstream changes, and advocating for member communications data needs at the infrastructure level.</li>
</ul>
</li></ul>What you will do:
<ul>
<li>Extract, transform, and validate member data from multiple internal systems using Snowflake, producing clean, audit-ready lists for every communication send</li>
<li>Build and maintain automated data validation workflows that catch quality issues &mdash; gaps, duplicates, mismatched fields, ineligible members &mdash; before lists are handed to Marketing Operations</li>
<li>Own suppression and exclusion logic, including regulatory opt-outs, eligibility exclusions, and client-specific rules, and ensure they are consistently applied across all channels and send types</li>
<li>Partner closely with the Marketing Operations Manager on list specifications, field mapping requirements, and pre-send data checks &mdash; you are the upstream dependency for every campaign they deploy</li>
<li>Maintain clear documentation of data sources, transformation logic, field definitions, and business rules to support auditability and regulatory compliance</li>
<li>Collaborate with the centralized Data team to stay aligned on Snowflake data model changes, contribute to shared data quality standards, and represent member communications requirements in data infrastructure decisions</li>
<li>Proactively identify, escalate, and root-cause data quality issues, partnering with the Member Comms Team Lead and internal data owners to drive resolution</li>
<li>Support ad-hoc data pulls for compliance reporting, campaign sizing, program performance analysis, and regulatory inquiries</li>
</ul>
What you will bring to SmithRx:
<ul>
<li>4+ years of hands-on experience in data analytics, data operations, or a closely related discipline</li>
<li>Experience working with Protected Health Information (PHI) and a working knowledge of HIPAA requirements as they apply to data handling &mdash; this is a requirement, not a nice-to-have</li>
<li>Strong SQL proficiency in Snowflake &mdash; comfortable writing complex queries, joining across multiple sources, and transforming raw data into clean, validated output</li>
<li>A quality-obsessed approach to data &mdash; you have experience building validation logic, reconciling data across systems, and treating data integrity as non-negotiable</li>
<li>Familiarity with member or customer data concepts including suppression lists, opt-out and preference management, eligibility logic, and regulated data handling</li>
<li>Experience working within a shared data infrastructure (e.g., contributing to or consuming dbt models, working alongside Data Engineering or Analytics teams) strongly preferred</li>
<li>Strong cross-functional communication skills &mdash; you can translate data findings and quality issues clearly to both technical and non-technical stakeholders</li>
<li>Healthcare or PBM industry experience is strongly preferred</li>
<li>A security-first mindset: You treat every member record as if it were your own medical history &mdash; because to someone, it is</li>
</ul>
What SmithRx Offers You:
<ul>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance</li>
<li>Flexible Spending Benefits</li>
<li>401(k) Retirement Savings Program</li>
<li>Short-term and long-term disability</li>
<li>Discretionary Paid Time Off</li>
<li>Paid Company Holidays</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits</li>
<li>Paid Parental Leave benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li></ul></div>

Marketing Data Analyst

<div>Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.</li>
<li>Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.</li>
<li>Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.</li>
</ul>
Job Summary: 
The Clinical Strategy Pharmacist will support the clinical strategy team to expand drug pathways and clinical programs. They will interface and partner with internal teams across the organization (sales, analytics, clinical, marketing, etc.). In this role you will also be responsible for offering clinical insight to the sales team promptly so they can rapidly respond to clinical questions during the pre-sales process. You will bring strong industry and product knowledge and serve as a trusted advisor and business partner for the sales and marketing departments. This individual is relied upon to provide proactive information regarding pharmacy trends, programs, and industry changes to the sales, marketing, and other relevant internal departments. This role will also interact with external partners as needed to support clinical programs. 

What you will do:
<ul>
<li>Independently manage tasks and projects to meet deadlines.</li>
<li>Provide excellent written and verbal communication to internal teams as the clinical subject matter expert.</li>
<li>Support the clinical strategy team to enhance drug pathways and clinical programs.</li>
<li>Collaborate with internal subject matter experts across the organization for clinical program development and expansions.</li>
<li>Provide clinical insights for presentations and responses in the pre-sales process and new client implementation. Join sales and implementation calls when clinical insight is needed.</li>
<li>Create, update, and provide clinical input for marketing materials for members, brokers, and marketing campaigns.</li>
<li>Evaluate trends in the market and work with data teams to analyze claims and model savings for clinical programs for potential and active clients.</li>
</ul>
What you will bring to SmithRx:
<ul>
<li>Bachelor's and Advanced Degree in Pharmacy, RPh or PharmD</li>
<li>Current and unrestricted Pharmacist license (any state)</li>
<li>3+ years of experience working as a licensed pharmacist in managed care or a managed care residency required</li>
<li>Professional verbal and written communication (including developing &amp; delivering formal presentations) and interpersonal skills required</li>
<li>Self-driven, results-oriented work ethic with a positive outlook</li>
<li>Ability to take initiative unprompted</li>
<li>Strong project management skills and ability to coordinate/prioritize multiple projects simultaneously to ensure all deadlines are met</li>
<li>Ability to collaborate constructively and positively with teammates and partners, even under the stress of a fast-paced business environment</li>
<li>Travel up to 10%</li>
</ul>
What SmithRx Offers You:
<ul>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance</li>
<li>Flexible Spending Benefits</li>
<li>401(k) Retirement Savings Program</li>
<li>Short-term and long-term disability</li>
<li>Discretionary Paid Time Off</li>
<li>Paid Company Holidays</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits</li>
<li>Paid Parental Leave benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li></ul></div>

Clinical Strategy Pharmacist

<div>Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.</li>
<li>Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.</li>
<li>Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.</li>
</ul>
Job Summary:

The Customer Success Team is focused on helping SmithRx's clients derive the full value of their PBM services. We build and manage effective relationships with our customers' operational leadership, communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.

As an Account Specialist, you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. You will bring strong industry and product knowledge and serve as a trusted partner to the Account Management team in support of your client's operational leadership. The Account Coordinator begins involvement with their client at implementation kick-off and is responsible for supporting the development and maintenance of the client success plan.

What you will do:
<ul>
<li>Act as a designated support resource for assigned Account Managers</li>
<li>Act as a part of a designated account team for specific key clients</li>
<li>Responsible for working directly with clients on outstanding client and member items</li>
<li>Responsible for compiling and presenting outstanding client and member items during internal and external meetings</li>
<li>Complete reporting and data requirements based on client and team needs</li>
<li>Responsible for troubleshooting escalated items related to claims, eligibility, and general account maintenance</li>
<li>Responsible for completing data audit requests</li>
<li>Support ad-hoc projects assigned by leaders</li>
<li>Collaborate with cross-functional internal teams for client issue resolution</li>
<li>Engage to creatively and appropriately find solutions to client and team needs</li>
</ul>
What you will bring to SmithRx:
<ul>
<li>2-3 years operational or customer service/support experience in the PBM or health care industries</li>
<li>Microsoft Office experience: strong with Excel, Word, PowerPoint</li>
<li>Ability to effectively manage several tasks and competing priorities</li>
<li>Ability to communicate and articulate complex data, member scenarios effectively</li>
<li>Strong attention to detail</li>
<li>Self-starter and self-motivator</li>
<li>Positive, growth mindset</li>
<li>Ability to work well with cross functional teams and clients</li>
<li>Ability to handle and work with ambiguous instructions</li>
<li>Prior experience working directly with Director to C suite level executives</li>
</ul>
What SmithRx Offers You:
<ul>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance</li>
<li>Flexible Spending Benefits</li>
<li>401(k) Retirement Savings Program</li>
<li>Short-term and long-term disability</li>
<li>Discretionary Paid Time Off</li>
<li>Paid Company Holidays</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits</li>
<li>Paid Parental Leave benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li></ul></div>

Account Specialist

Join SmithRx and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SmithRx

About Company

Marketing Data Analyst

Clinical Strategy Pharmacist

Account Specialist