Qureos Mentor

Smith's Food and Drug

<div>Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.<b>Minimum Position Qualifications:</b><p></p><ul><li>
Ability to work without supervision</li><li>
Ability to read shelf tags</li><li>
Basic math skills (i.e., counting, addition, and subtraction)</li><li>
Excellent oral/written communication skills</li></ul><p><b>
Desired Previous Experience:</b></p><p></p><ul><li>
Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul><b>
Essential Job Functions:</b><ul><li>Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.</li><li>In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.</li><li>Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.</li><li>In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.</li><li>E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.</li><li>Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.</li><li>Adhere to local, state, and federal laws, food safety procedures, and company guidelines.</li><li>Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.</li><li>Read and follow directions given in the note section</li><li>Ensure quality and freshness of all items chosen</li><li>Communicate with customers via a portable phone and respond to calls in a professional and timely manner</li><li>Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars</li><li>Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.</li><li>Process the orders through the point of sale (POS) system</li><li>Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock</li><li>Maintain organization and cleanliness of staging areas and equipment</li><li>Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor</li><li>Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair</li><li>Perform required opening and closing procedures</li><li>Assist in training new e-Commerce team members</li><li>Meet/exceed productivity standards</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>Ability to act with honesty and integrity regarding customer and business information.</li><li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.</li><li>Must be able to perform the essential job functions of this position with or without reasonable accommodation.</li></ul></div>

Online Grocery Pick-Up Clerk

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
<br>
<ul><li>Must be 18 or older
</li><li>Ability to handle stressful situations
</li><li>Effective communication skills
</li><li>Knowledge of basic math (counting, addition, subtraction)
</li></ul><br>
Desired
<br>
<ul><li>Retail experience
</li><li>Second language (speaking, reading and/or writing)
</li></ul><ul><li>Promote trust and respect among associates, with a positive attitude.
</li><li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
</li><li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
</li><li>Inform customers of frozen food specials.
</li><li>Recommend frozen food items to customers to ensure they get the products they want and need.
</li><li>Check product quality to ensure freshness. Review &quot;sell by&quot; dates and take appropriate action.
</li><li>Label, stock and inventory department merchandise.
</li><li>Report product ordering/shipping discrepancies to the department manager.
</li><li>Stay current with present, future, seasonal and special ads.
</li><li>Adhere to all food safety regulations and guidelines.
</li><li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
</li><li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
</li><li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
</li><li>Notify management of customer or employee accidents.
</li><li>Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
</li><li>Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

FROZEN FOOD/DEPT LEADER

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.<b>Minimum</b><br>
<ul><li>
Customer service experience</li><li>
Ability to handle stressful situations</li><li>
Effective communication skills</li><li>
Knowledge of basic math (counting, addition, and subtraction)</li></ul><p><b>
Desired<br>
</b><br>
</p><ul><li>Prior experience as a Bagger or Courtesy Clerk</li></ul><ul><li>
Greet, engage, and assist customers.</li><li>
Process customer transactions through the check lane quickly, accurately, and efficiently.</li><li>
Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.</li><li>
Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.</li><li>
Understand and adhere to guidelines on restricted sale items ( i.e., alcohol, tobacco, DVDs).</li><li>
Report pricing discrepancies to the Scan Coordinator.</li><li>
Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.</li><li>
Stay current with present, future, seasonal and special ads.</li><li>
Adhere to all food safety regulations and guidelines.</li><li>
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.</li><li>
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.</li><li>
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.</li><li>
Adhere to all local, state and federal laws, and company guidelines.</li><li>
Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>
Ability to act with honesty and integrity regarding customer and business information.</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

FRONT END/COURTESY CLERK

<div>Position Summary:<p>
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.</p><ul><li>
Retail experience</li><li>
Second language (speaking, reading and/or writing)</li><li>
Ability to handle stressful situations</li><li>
Effective communication skills</li><li>
Knowledge of basic math (counting, addition, and subtraction)</li></ul><ul><li>
Promote trust and respect among associates.</li><li>
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.</li><li>
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.</li><li>
Offer product samples to help customers discover new items or products they inquire about.</li><li>
Inform customers of dairy specials.</li><li>
Provide customers with fresh products that they have ordered.</li><li>
Recommend dairy items to customers to ensure they get the products they want and need.</li><li>
Check product quality to ensure freshness. Review &quot;sell by&quot; dates and take appropriate action.</li><li>
Label, stock and inventory department merchandise.</li><li>
Report product ordering/shipping discrepancies to the department manager.</li><li>
Display a positive attitude.</li><li>
Stay current with present, future, seasonal and special ads.</li><li>
Adhere to all food safety regulations and guidelines.</li><li>
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.</li><li>
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.</li><li>
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.</li><li>
Notify management of customer or employee accidents.</li><li>
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.</li><li>
Ability to work cooperatively in high paced and sometimes stressful environment.</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li><li>
Ability to act with honesty and integrity regarding customer and business information.</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul></div>

DAIRY/CLERK

<div>Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.<b>MINIMUM</b><br>
<ul><li>
Excellent customer service skills</li></ul><b>
DESIRED</b><br>
<ul><li>
Any previous comparable experience</li></ul><ul><li>
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li><li>
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products</li><li>
Collaborate with associates and promote teamwork to help achieve company/store goals</li><li>
Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices</li><li>
Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials</li><li>
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink</li><li>
Recommend coffee shop items to customers to ensure they get the products they want and need</li><li>
Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise</li><li>
Check product quality to ensure freshness; review &quot;sell by&quot; dates and take appropriate action</li><li>
Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer</li><li>
Label, stock and inventory department merchandise</li><li>
Report product ordering/shipping discrepancies to the department manager</li><li>
Stay current with present, future, seasonal and special ads</li><li>
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines</li><li>
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair</li><li>
Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management</li><li>
Ability to work cooperatively in high paced and sometimes stressful environment</li><li>
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li><li>
Ability to act with honesty and integrity regarding customer and business information</li><li>
Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li><li>
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li><li>
Must be able to perform the essential job functions of this position with or without reasonable accommodation</li></ul></div>

STARBUCKS/BARISTA

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.<p>
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.</p><p>
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!</p><p><b>
What you'll receive from us:
</b></p><p><b>The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<br>
</b><br>
</p><ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul><b>For more information about benefits and eligibility, please visit </b><b>our Benefits Page </b><b>! </b>Minimum Position Qualifications:
<br>
<ul><li>Ability to handle stressful situations</li>
<li>Effective communication skills</li>
<li>Knowledge of basic math (counting, addition, and subtraction)</li>
<li>Current food handlers permit once employed</li>
</ul><p>Desired Previous Job Experience<br>
</p><ul><li>Comparable Retail experience</li>
<li>Second language (speaking, reading and/or writing)</li>
</ul><ul><li>Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers</li>
<li>Promote Corporate Brands to customers</li>
<li>Promote trust and respect among associates</li>
<li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li>
<li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products</li>
<li>Assist with the preparation produce platters/trays</li>
<li>Inform customers of produce specials</li>
<li>Recommend items to customers to ensure they get the products they want and need</li>
<li>Adequately prepare, package, label and inventory merchandise</li>
<li>Review/inspect products for quality and freshness and take appropriate action with those items</li>
<li>Label, stock and inventory department merchandise</li>
<li>Report product ordering/shipping discrepancies to the department manager</li>
<li>Display a positive attitude</li>
<li>Stay current with present, future, seasonal and special ads</li>
<li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained</li>
<li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management</li>
<li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair</li>
<li>Notify management of customer or employee accidents</li>
<li>Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
<li>Ability to act with honesty and integrity regarding customer and business information</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

PRODUCE/CLERK

Join Smith's Food and Drug and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Smith's Food and Drug

About Company

Online Grocery Pick-Up Clerk

FROZEN FOOD/DEPT LEADER

FRONT END/COURTESY CLERK

DAIRY/CLERK

STARBUCKS/BARISTA

STARBUCKS/BARISTA

PRODUCE/CLERK