Urwah Admin

Smiths Group

<div>Company Description 
Smiths Detection 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
Join our global team shaping the next generation of Cargo Inspection Systems (CIS). As a Solution Architect, you will design and deliver complex CIS solutions, combining our portfolio with leading partner technologies to meet evolving customer, regulatory, and operational needs. You&rsquo;ll work closely with sales, service, and technical teams worldwide, influencing product development and driving strategic growth. 
 
The position can be based in Milan, Dubai or Singapore.
What You&rsquo;ll Do<ul><li>
Lead technical solution design for global CIS tenders and strategic deals.</li><li>
Support sales with technical compliance, solution scoping, costing, and timelines.</li><li>
Coordinate cross‑functional teams to deliver solutions on time and on budget.</li><li>
Identify strategic opportunities and build strong customer relationships.</li><li>
Translate customer and market needs into requirements for R&amp;D, digital, and integration teams.</li><li>
Coach regional sales/pre‑sales teams and contribute to continuous improvement of solution architecture practices.</li><li>
Represent the company at workshops, trainings, and industry events.</li><li>
Act with autonomy, making informed decisions and escalating when needed.</li></ul> 

Qualifications 
What You Bring:<ul><li>
Bachelor&rsquo;s degree in engineering, science, industrial engineering, or equivalent experience.</li><li>
Strong background in solution design and cross‑functional project delivery.</li><li>
Experience with detection technologies and cargo inspection systems.</li><li>
Exposure to sales environments and direct customer engagement.</li><li>
Understanding of security operations and regulatory frameworks.</li><li>
Excellent communication skills, able to simplify complex concepts for diverse audiences.</li><li>
Strong analytical, problem‑solving, and stakeholder‑management abilities.</li><li>
Collaborative mindset, adaptability, and the ability to influence without authority.</li><li>
Fluency in English.</li><li>
Experience with infrastructure or civil works coordination in industrial environments is an advantage.</li></ul> 

Additional Information 
To find out more about life at Smiths Detection check out our LinkedIn https://www.linkedin.com/company/smiths-detection/ and follow our story
Join us for a great career and competitive compensation &amp; benefits whilst keeping the world a safer place.
Diversity &amp; Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (www.smithsdetection.com/careers)
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Solution Architect – Cargo Inspection Systems (Global Role)

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
SUMMARY OF ESSENTIAL FUNCTIONS:
As a highly developed Field Service Engineer, this individual has had extensive training and experience in the support of one or more products in non-intrusive detection field. This individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses advanced electro mechanical product training, including technical and operator training and is could conduct an operator level training to end users. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Must be able to be cross trained on all products in the company&rsquo;s product portfolio and service them at customer site across the Middle East. Must have willingness to work on special projects, some of high visibility. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel &amp; Power Point) to provide clear, concise information summaries as needed.
Troubleshoots, services, installs (deploys) and repairs equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. Must be able to travel extensively and when not on travel, the individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:<ul><li>
Responsible for meeting daily service repair needs and driving customer satisfaction</li><li>
Installs, repairs and maintains equipment in the field; provides customer training as required.</li><li>
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis</li><li>
Order, install, and return parts and manages repair parts cycle time</li><li>
Reviews all logs for open issues and prepares formal reports to customers as necessary.</li><li>
Participates in Service sales opportunities and assists with promoting and implementing revenue programs.</li><li>
Ensures that tools and test equipment are properly maintained and calibrated</li><li>
Assesses product/equipment performance based on field support data; recommends modifications or improvements.</li><li>
Seeks to provide technical support to customers and other service professionals as required.</li><li>
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.</li><li>
Possesses a solid level of technical knowledge on the company&rsquo;s X-Ray products.</li><li>
Maintains clear and concise business communication proficiency, both oral and written</li><li>
Establishes and maintains a close relationship with senior level FSE&rsquo;s and Product Specialist in order to support the needs of the customer and remain aware of current technical trends.</li><li>
Exercises every available measure to control and minimize costs.</li><li>
Travel, overtime and work hours other than Sunday-Thursday may be required.</li><li>
Comply with and ensure department compliance with Company health, safety and environmental policies.</li><li>
Other duties as required.</li></ul> 

Qualifications 
POSITION REQUIREMENTS:
Education/Training: Associates Degree or equivalent technical training. Electrical/Electronic Engineering related Degree. Computer literacy required, Experience with Hydraulics and Air-conditioning Systems.
Experience: Minimum of 2-3 years&rsquo; experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Level 3 FSE&rsquo;s should have a minimum of two years field experience with Smiths Detection Service Operations in Cargo Support and may support more than one product line.
Knowledge/Skills: Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must have own credit card and be willing &amp; able to travel at short notice.
Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required.
Languages: English, Arabic, and French if possible.
PHYSICAL/MENTAL REQUIREMENTS:<ul><li>
Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once.</li><li>
Excellent customer service skills and the ability to handle stressful situations.</li></ul><ul><li>
Self-motivated, reliable, and accountable individual</li><li>
Possess outstanding telephone skills</li><li>
Autonomous</li></ul> 

Additional Information 
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Field Service Engineer - Riyadh

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
Providing technical leadership across large installations and projects, you&rsquo;ll bring a strong electronic technical problem-solving mentality and exceptional product knowledge. You&rsquo;ll need to be a great communicator, happy to act and take ownership of technical challenges &ndash; and be comfortable involving the right people to get the job done.
In addition to providing leadership to junior colleagues, you&rsquo;ll be responsible for planning and executing technical installations, resolving technical issues and driving customer satisfaction. That means making sure you keep up-to-date on the technical aspects of all products, acting as a champion for a specific product or range:
You&rsquo;ll also be expected to:<ul><li>
Make technical contributions across design, quality assurance, manufacture, installation and commissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services.</li><li>
Maximise the customer&rsquo;s operational performance and providing customer assistance where required</li><li>
Assesses product/equipment performance and recommend modifications or improvements</li><li>
Work with third parties to resolve technical issues</li><li>
Document process and procedures and create troubleshooting job aids</li><li>
Inform all stakeholders of technical service issues</li></ul>
You&rsquo;ll be working with customers and colleagues across different departments including management, R&amp;D, technical resources, and sales and marketing. This is a role that requires some travel, and may also require the ability to work outside of normal business hours. 
Qualifications 
<ul><li>
Able to drive results, you should have an Associate degree or related experience, along with the aptitude to learn specialized software programs.</li><li>
Your experience should include troubleshooting, field repair or technical support activities centered on electrical and mechanical systems and equipment.</li></ul> 

Additional Information 
We offer&hellip;
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Field Service Engineer

Join Smiths Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Smiths Group

About Company

Solution Architect – Cargo Inspection Systems (Global Role)

Field Service Engineer - Riyadh

Field Service Engineer