Qureos Mentor

SMS InfoComm Corporation

<div>Summary
The UAV Site Operations Coordinator will oversee the logistics and maintenance of ground support assets necessary for unmanned aerial vehicle (UAV) operations. The role involves direct oversight of all 3PL &amp; Logistics resources contracted to execute daily activities such as flight line setup, flight line maintenance, delivery of UAVs, and ensuring safety compliance. The Site Operations Coordinator is responsible for interaction with various departments and vendors, ensure operational standards are followed, and troubleshoot technical issues related to UAV ground support technology. This position requires a combination of leadership, technical expertise, and regulatory knowledge to ensure safe and efficient flight operations.
Coordinators Responsibilities:<ul><li>
Trains and qualifies 3PL resources assigned to UAV operations.</li><li>
Organizes and oversees the schedules and work instructions to the 3PL team.</li><li>
Conducts regular operational reviews with 3PL to ensure UAV operational objectives are met.</li></ul>
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.<ul><li>
Operational Oversight:<ul><li>
Oversee the preparation and maintenance of sites to ensure readiness for UAV flight operations, ensuring adherence to schedules and safety protocols.</li><li>
Supervise the maintenance and upkeep of UAV-related equipment at sites and delivery of UAVs to sites, ensuring readiness for flight.</li></ul></li><li>
Safety &amp; Compliance:<ul><li>
Enforce compliance with aviation regulations, safety standards, and company procedures.</li><li>
Conduct risk assessments and ensure that all support operations are carried out in a safe manner.</li><li>
Maintain working understanding of evolving UAV regulations and ensure the team stays updated on industry changes.</li></ul></li><li>
Fleet &amp; Equipment Management:<ul><li>
Supervise the maintenance and troubleshooting of UAV-related equipment.</li><li>
Coordinate with the technical team to ensure timely repairs and updates for UAV-related equipment.</li><li>
Manage inventory of UAVs, UAV-related equipment, tools, and accessories, ensuring all required materials are stocked and available.</li></ul></li><li>
Training &amp; Development:<ul><li>
Facilitate training for new and existing technicians on operational procedures and safety protocols using SMS and Wing-approved documentation.</li></ul></li><li>
Reporting &amp; Documentation:<ul><li>
Maintain detailed records operations, maintenance logs, incident reports, and training progress.</li><li>
Prepare and submit regular reports on UAV operations, maintenance activities, and any operational challenges.</li><li>
Work with management to improve workflows, operations, and ensure continuous improvements.</li></ul></li></ul>
Education and/or Experience<ul><li>
Prefer knowledge of drone technology.</li><li>
Basic to intermediate computer skills are necessary.</li><li>
Prefer professional, academic, or personal experience in drone technology.</li><li>
Prefer FAA Part 107 license.</li></ul>
Essential Skills:<ul><li>
Possess superior time management, organizational, and communication skills.</li><li>
Must have good interpersonal skills with the ability to interface cooperatively with departmental team members and clients.</li><li>
Needs strong safety and work ethic and be able to recognize the importance of properly handling hazardous materials, chemicals, toots, etc.</li><li>
Must have proficient computer skills and other relevant computer application skills related to UAV technology.</li><li>
Experience in the commercial or industrial use of UAVs. (Preferred)</li><li>
Show strong attention to detail and ability to follow technical assembly instructions.</li><li>
Needs the ability to think in 3D.</li><li>
Must have strong concentration skills.</li><li>
Needs the ability to remain calm under pressure.</li></ul>
Competencies:<ul><li>
Shows determination to achieve excellent results</li><li>
Finds a better way</li><li>
Demands top performance</li><li>
Inspires commitment</li></ul>
Working Conditions
Must be able to tolerate outside work environment. Must be physically fit to walk for extensive periods of time. Individuals may need to reach over shoulder heights; bend or stoop below the waist; preform repetitive wrist, hand, or finger movement; occasional lifting to 100 pounds (as team lift).
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

UAV Site Operations Coordinator

<div>Summary
Combine the talents of employees under your supervision to accomplish the objectives of the repair depot such as repair turnaround time, first time fix rate, parts used per repair and repair KPI achievement rate. Develop processes based on customer&rsquo;s requirement to achieve the service level agreement (SLA). Prepare standard operation procedures and work instructions by following ISO 9001-2008 format. Perform continuous internal process improvement to increase customer satisfaction and productivity.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Data Analysis/Communication/Issue Resolution-Prevention:
<ul><li>Supervise a team of repair technicians. Review and evaluate daily KPI and customer SLA requirements.</li><li>
Present corrective and preventive actions to maintain superior service quality and continuous improvement.</li><li>
Complete all projects assigned by Managers within the required timeframe.</li><li>
Recruit qualified repair technicians and set up adequate training based on approved work instructions. In addition, monitor individual process execution after training.</li><li>
Conduct periodic inventory audits in department repair center and reconcile physical counts.</li><li>
Maintain and develop record keeping procedures. Manage appropriate department training records in accordance with applicable regulations, policies, and ISO standards.</li><li>
Aids department manager in the development of KPI goals and objectives for the department; recommends, implements and administers methods and procedures to enhance operations.</li><li>
Aids other department supervisors to ensure smooth inter-department processes and procedures.</li><li>
Ensures daily housekeeping along with workstation equipment layout, energy conservation is followed thoroughly.</li><li>
Must be flexible with working hours and be available to work during other assigned events.</li><li>
Assist in maintaining great team work and high moral environment.</li></ul>
Warehouse Efficiencies &ndash; Cost Reduction:
<ul><li>Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which are causing product and delivery issues.</li><li>
Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels.</li></ul>
Team Leadership:
<ul><li>Responsible for maintaining a positive work environment while supporting the company&rsquo;s culture.
</li><li>Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.</li><li>
Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.</li><li>
Manages inventory and allocation to flow through the warehouse in the most cost efficient and productive manner.</li></ul>
Supervisory Responsibilities:<ul><li>
Hires and trains new employees.</li><li>
Organizes and oversees the schedules and work of assigned Team.</li><li>
Conducts performance evaluations that are timely and constructive.</li><li>
Handles discipline and termination of employees as needed and in accordance with company policy.</li></ul>
Education and/or Experience.
<ul><li>Minimum of 2-3 years work related supervision experience in Server related system repair service industry.</li><li>
Must be fluent in speaking/writing in English. Spanish speaking is a plus.</li></ul>
Essential Skills:<ul><li>
Requires excellent communication skills and a professional attitude in dealing directly with customers.</li><li>
Needs ability to generate management reports in Excel, ISO experience to create SOP work instructions and procedures in Word.</li><li>
Ability to work independently with minimal supervision.</li><li>
Lean manufacturing - 5S procedures experience is a plus.</li><li>
Must have excellent verbal and written communication skills.</li><li>
Must be detailed oriented.
</li><li>Requires strong leadership and team building skills.</li><li>
Required ability to adapt to new processes and/or be flexible to changings tasks/assignments.</li></ul>
Competencies:<ul><li>
Shows determination to achieve excellent results
</li><li>Finds better ways
</li><li>Demands top performance
</li><li>Inspires commitment</li></ul>
Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 50+ pounds using team lift.</div>

Supervisor - AI Server Ops Dept. III -1st Shift

Sr. Service Manager- Review critical customer requirements such as quality, repair technician daily KPI targets, and follow up with supervisor assignments. Generate and review management reports. Present corrective and preventive actions to maintain superior service quality and continuous improvement. Maintains space, equipment, and supplies as well as managing repair parts inventory, transfers, and product shipments for company&rsquo;s computer maintenance and repair services business. Complete all projects assigned within the required timeframe. Identify, develop and implement processes to improve materials handling, inventory control, and packaging to promote efficient services, and reduced costs for U.S.-Mexico cross-border service program operations using myService. Conducts periodic inventory audits in repair center and reconciles physical counts. Develops record keeping procedures and manages appropriate department &amp; training records in accordance with applicable regulations, policies, and ISO standards. Development of the KPI goals and objectives for the department. Ensure daily housekeeping along with workstation equipment layout to meet 5S requirement, and energy conservation is followed thoroughly.. etc. Must have Bachelor&rsquo;s degree and 2 years of experience. Mail or apply resume w/ Job# SSM252 to SMS InfoComm Corporation at 4051 N. Hwy 121, Suite 100, Grapevine, TX 76051. No walk-ins. No phone calls.

Sr. Manager - Service

Sr. Business Cost Analyst - Collect historical cost data from SAP/ Power BI to estimate costs for current or future project for company&rsquo;s computer maintenance and repair services business. Prepare cost analysis-related reports for top management to support planning, organizing, and scheduling work and projects using myService/SAP/Power BI. Support development and maintenance of standard costing process and systems with ongoing review of material. Analyze data and documentation for the preparation of material cost and labor estimates using SAP/ Power BI. Assess cost effectiveness of products, projects, and services, and establish effective cost monitoring and cost reporting procedures and systems.. etc. Must have Bachelor&rsquo;s degree and 3 years of experience. Mail resume w/ Job# SBCA25 to SMS InfoComm Corporation at 4051 N. Hwy 121, Suite 100, Grapevine, TX 76051. No walk-ins. No phone calls.

Sr. Business Cost Analyst

<div>Summary
The position is responsible for performing janitorial duties for all buildings and related areas.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Daily Responsibilities - % of Job 90%<ul><li>
Vacuuming, sweeping, and mopping of flooring and stairs.</li><li>
Clean and sanitize bathrooms.</li><li>
Clean sinks, countertops, microwaves, and refrigerators in break rooms.</li><li>
Restock supplies in bathrooms, break rooms and common areas.</li><li>
Empty all trashcans and replace liners, clean receptacles as necessary.</li><li>
Other routine maintenance duties as assigned</li></ul>
Warehouse Efficiencies - % of Job 5%<ul><li>
Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.</li><li>
Keeps warehouse organized and clean at all times.</li></ul>
Team Building/Leadership - % of Job 5%<ul><li>
Responsible for maintaining a positive work environment while supporting the companys culture.</li><li>
Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.</li></ul>
Education and/or Experience<ul><li>
Must be high school graduate or equivalent.</li></ul>
Essential Skills:<ul><li>
Must be capable of maintaining the stamina needed for physical labor.</li><li>
Knowledge or willingness to learn proper cleaning techniques is essential.</li><li>
Pays close attention to detail.</li><li>
Demonstrates strong customer service skills and has friendly demeanor.</li><li>
Must be able to multi-task and work efficiently and demonstrates excellent time management skills</li><li>
Hands-on, has ambition and drive to succeed - Makes things happen.</li><li>
Goal oriented and must be accustomed to achieving results through team-work</li></ul>
Competencies:<ul><li>
Shows determination to achieve excellent results</li><li>
Finds better ways</li><li>
Demands top performance</li><li>
Inspires commitment</li></ul>
Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.
SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.</div>

Janitor

<div>Summary
Job responsibilities include analyzing status of materials by collecting, monitoring, and studying data. Includes recommending actions for continuous improvements. Responsibilities include inventory control aspects and billing cycles.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Data Analysis/Communication/Issue Resolution Prevention % of Job 90%<ul><li>
Implement aftermarket plan for end unit and spares sales.</li><li>
Assist in Production Returns and Quality Issues.</li><li>
Handle demand while driving supply plan and the implementing shipment releases for aftermarket demand.</li><li>
Coordinate with sourcing organization to ensure strategy plan support.</li><li>
Determine shortfalls and strategize to overcome them.</li><li>
Implement transition programs into planning system with engineering organization.</li><li>
Allocate materials per business needs with repair, overhaul, and aftermarket organizations.</li><li>
Report and present to senior management and stakeholders trends and actionable decisions.</li><li>
Develop experiments to analyze and interpret data to solve customer problems.</li><li>
Maintain equipment and interact with vendor service and application support.</li><li>
Interface with customers to understand needs and plan workflow.</li><li>
Summarize analytical data and generate reports.</li><li>
Process DJI shipment receiving, update shipment status, inventory control and replenishment.</li><li>
Coordinate case status, TAT and part issue with customers.</li><li>
Audit daily received bad parts and leftover good parts on production line</li><li>
Scan bad parts and pack for DJI RTV shipment; operate &quot;VMS&quot; on my Service to stock out bad parts from completed RTV shipments.</li><li>
Prepare revenue accrual, issue billing report to DHI HQ for review and send out invoices if not disputed.</li><li>
Complete other duties as assigned.</li></ul>
Warehouse Efficiencies Cost Reduction % of Job 5%<ul><li>
Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which cause product or delivery issues.</li><li>
Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels.</li></ul>
Team Leadership % of Job 5%<ul><li>
Responsible for maintaining a positive work environment while supporting the companys culture.</li><li>
Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.</li><li>
Maintains and strengthens internal, external customer and supplier relationships. Communicates and works with all business partners.</li><li>
Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.</li></ul>
Education and/or Experience<ul><li>
Bachelor's degree in business administration or supply chain management</li><li>
Minimum 3 years of related experience in manufacturing operations</li></ul>
Essential Skills:<ul><li>
Needs ability to work with and analyze large amounts of data.</li><li>
Needs ability to establish positive working relationships with internal customers.</li><li>
Willing to take direction and work independently.</li><li>
Must have clear success in the delivery, supply, and materials management solutions with demonstrated results.</li><li>
Requires end-to-end supply chain knowledge.</li><li>
Demonstrated ability to work in a cross-functional, team oriented environment demonstrated use of ERP and forecasting systems.</li><li>
Demonstrated self-motivational skills, strong analytical and problem-solving skills.</li><li>
Needs ability to interpret data to create information; can apply knowledge of inventory models.</li><li>
Requires superior oral, presentational, and written communication skills in a multi-cultural environment.</li><li>
Must be proficient in MS Office Suite (Excel, Word, Access, PowerPoint).</li><li>
Job requires the ability to clearly organize and categorize work priorities to complete work.</li><li>
Critical analysis and complex problem solving skills are needed</li><li>
Requires demonstrated ability to read, and follow written instructions and ideas.</li><li>
Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.</li><li>
Requires hands-on with ambition and drive to succeed - Makes things happen&quot;.</li><li>
Must be goal oriented and accustomed to achieving results through team-work.</li></ul>
Competencies:<ul><li>
Shows determination to achieve excellent results</li><li>
Finds better ways</li><li>
Demands top performance</li><li>
Inspires commitment</li></ul>
Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.
SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.</div>

Analyst - Material

Join SMS InfoComm Corporation and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.