Urwah Admin

Snoonu

<div>
 
 Welcome to Your Next Adventure!
 
 
 
 Are you a master of organization with a knack for staying three steps ahead? We are looking for a high-energy
 
 Executive Assistant to the CEO
 
 to act as the ultimate strategic partner and gatekeeper. This isn't just about managing a calendar; it&rsquo;s about being the heartbeat of our executive operations, ensuring our leader can focus on transforming the region while you handle the mission-critical details that keep the engine running smoothly.
 
 
 
 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Executive Gatekeeping: Act as the primary point of contact between the CEO and internal/external stakeholders, managing high-level communications and coordinating critical information flow.
 </li>
 <li>
 Calendar &amp; Logistics Mastery: Orchestrate complex travel schedules, maintain high-stakes calendars, and manage reminders to ensure every minute of the CEO&rsquo;s day is optimized.
 </li>
 <li>
 Meeting Architecture: Provide end-to-end support for business meetings and social events, from arranging agendas and taking minutes to creating memos and reports.
 </li>
 <li>
 Document Governance: Prepare, check, and manage all corporate files and documents requiring the CEO&rsquo;s signature, ensuring total accuracy and confidentiality.
 </li>
 <li>
 Contract Support: Assist in creating and reviewing essential legal documents, including investment agreements and Non-Disclosure Agreements (NDAs).
 </li>
 <li>
 Strategic Reference: Serve as the central point of reference for queries and issues, proactively distributing information to support the broader executive team.
 
 
 </li>
 </ul>
 
 The Magic You Bring
 
 
 
 <ul>
 <li>
 Proven Track Record: At least 5 years of experience in a secretarial or executive assistant role, specifically supporting high-level leadership.
 </li>
 <li>
 Academic Foundation: A Bachelor&rsquo;s Degree or Diploma in Administration, Business, or a related field.
 </li>
 <li>
 Communication Excellence: Exceptional coordination skills with the ability to handle extensive communication with clients and investors professionally.
 </li>
 <li>
 Organizational Prowess: A structured approach to office management, filing systems, and the execution of complex business activities.
 </li>
 <li>
 Attention to Detail: A meticulous eye for reviewing contracts and documents, ensuring nothing slips through the cracks.
 </li>
 <li>
 Tech Savvy: Proficient in using modern productivity tools, office systems, and digital collaboration platforms.
 </li>
 <li>
 Language Skills: Multilingual capabilities are highly preferred, with Russian being one of the preferred languages.
 
 
 </li>
 </ul>
 
 Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Industry Savvy: Prior experience working within the fast-paced Tech or FMCG sectors.
 </li>
 <li>
 Quick Integration: Availability to join the team within a maximum of 2 months.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Executive Assistant to CEO

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 Step into a fast-paced, customer-first environment where every interaction matters. As a Customer Service Executive, you&rsquo;ll be at the heart of our CX operations&mdash;ensuring customers have a smooth, reliable, and delightful experience, especially during our busiest meal times. If you enjoy problem-solving, thrive under pressure, and love helping people, this role is for you.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Restore customer trust by ensuring faster and more consistent handling of escalations across chat, social, email, and high-priority complaints.
 </li>
 <li>
 Improve peak-readiness by having a locally based team that can observe demand spikes and coordinate immediate action across support, ops, product, and marketing.
 </li>
 <li>
 Reduce dependence on a purely manual / remote setup for critical customer-facing control.
 </li>
 <li>
 Create stronger visibility into customer pain points and feed those insights into automation, product improvements, and operational fixes.
 </li>
 <li>
 Build a more scalable model where local oversight handles critical control and escalation, while automation and external capacity absorb more transactional workload over time.
 </li>
 <li>
 Support Pakistan Live CS team in Peak days
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in customer service (food delivery, e-commerce, or call center preferred)
 </li>
 <li>
 Fluent in Arabic (Khaleeji Accent) &amp; English
 </li>
 <li>
 Strong communication skills&mdash;clear, calm, and customer-focused
 </li>
 <li>
 Ability to handle pressure, multitask, and manage difficult conversations
 </li>
 <li>
 Basic knowledge of CRM tools and computer systems
 </li>
 <li>
 Flexibility to work in a 24/7 rotational shift environment
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in a high-growth startup or food delivery platform
 </li>
 <li>
 Strong problem-solving mindset with a proactive approach
 </li>
 <li>
 Familiarity with customer satisfaction metrics (CSAT, TAT, QA)
 
 
 </li>
 </ul>
 
 ✨Success Factors
 
 
 
 <ul>
 <li>
 Customer Satisfaction (CSAT)
 </li>
 <li>
 First Contact Response (FCR)
 </li>
 <li>
 Resolution Time (TTR)
 </li>
 <li>
 Quality Assurance (QA) scores
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Service Executive

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a Security Compliance Officer who will take an active role in coordinating and leading security audits, while supporting the overall compliance program. This role focuses on ensuring that company policies, procedures, and controls align with regulatory requirements and industry standards.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Coordinate and lead security audits (e.g., ISO 27001, PCI DSS, regulatory audits)
 </li>
 <li>
 Act as the main point of contact for auditors and internal stakeholders during audits
 </li>
 <li>
 Collect, review, and organize audit evidence to ensure completeness and accuracy
 </li>
 <li>
 Track audit findings, non-conformities, and remediation actions to closure
 </li>
 <li>
 Support the implementation and maintenance of security policies, procedures, and controls
 </li>
 <li>
 Ensure compliance with relevant regulations and standards (e.g., ISO 27001, Data protection laws)
 </li>
 <li>
 Maintain compliance trackers, risk registers, and audit documentation
 </li>
 <li>
 Support vendor risk assessments and third-party compliance reviews
 </li>
 <li>
 Follow up with internal teams to ensure timely completion of compliance tasks
 </li>
 <li>
 Support awareness and communication related to security policies and compliance requirements
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in cybersecurity, risk, or compliance
 </li>
 <li>
 Hands-on experience supporting or coordinating security audits
 </li>
 <li>
 Basic understanding of security frameworks (e.g., ISO 27001, PCI-DSS)
 </li>
 <li>
 Familiarity with GCC regulations (e.g., Qatar PDPPL, Kuwait CITRA)
 </li>
 <li>
 Strong organizational and project coordination skills
 </li>
 <li>
 Ability to manage multiple stakeholders and follow up effectively
 </li>
 <li>
 Experience working with documentation, evidence collection, and tracking tools
 </li>
 <li>
 Good communication skills (written and verbal)
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Familiarity with GRC tools
 </li>
 <li>
 Basic understanding of cloud environments (AWS, GCP)
 </li>
 <li>
 Relevant certifications or progress toward them (e.g., ISO 27001 Foundation/Lead Implementer, Security+, CISA, or similar)
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Security Compliance Officer

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Executive will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 3 years of experience in IT service support, the IT Executive will be responsible for providing technical assistance, advising on IT equipment upgrades, and staying current with technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive actions.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Deliver Tier 1-2 support via phone, portal, and remote tools; maintain &le; 10-min average first response and 90% SLA compliance.
 </li>
 <li>
 Perform root-cause analysis, build knowledge-base articles, and escalate complex issues to management.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Infrastructure Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 </li>
 <li>
 Endpoint, server, and SaaS administration (Windows, macOS, O365/Google Workspace, basic scripting).
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 3 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience with Jira Service Desk management for ticketing, as well as general knowledge of other essential tools such as Notion, Slack, Miro, etc.
 </li>
 <li>
 Experience in updating software, upgrading hardware, and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 [Not required, but needed for plus]
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Engineer

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As a Lead Brand Designer at Snoonu, you&rsquo;ll own and shape the brand across multiple verticals &mdash; ensuring everything we create feels cohesive, scalable, and distinctly ours. This role sits at the intersection of strategy and execution: you&rsquo;ll define how the brand evolves as we expand into new markets, products, and experiences, while maintaining a high bar for quality and consistency.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Own and drive brand direction across all verticals, ensuring a unified and scalable visual system
 </li>
 <li>
 Lead the expansion of the brand into new products, markets, and sub-brands
 </li>
 <li>
 Own, evolve, and actively manage brand guidelines, ensuring they are clear, adopted, and consistently applied
 </li>
 <li>
 Act as the guardian of brand consistency across all touchpoints &mdash; product, marketing, offline, and partnerships
 </li>
 <li>
 Lead key campaigns and brand initiatives from concept to rollout
 </li>
 <li>
 Align and guide designers across projects, maintaining high standards and visual coherence
 </li>
 <li>
 Collaborate with leadership, marketing, and product to translate strategy into design
 </li>
 <li>
 Improve design systems, workflows, and processes for a growing organization
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 7+ years of experience in brand design, with strong focus on identity systems
 </li>
 <li>
 Experience working in fast-growing startups or dynamic environments
 </li>
 <li>
 Experience in in-house design teams
 </li>
 <li>
 Experience launching or scaling brands, products, or sub-brands
 </li>
 <li>
 Proven ability to lead brand direction across multiple products or verticals
 </li>
 <li>
 Strong portfolio showing strategic thinking and high-quality execution
 </li>
 <li>
 Deep understanding of building, maintaining, and scaling brand guidelines
 </li>
 <li>
 Strong eye for consistency, detail, and system thinking
 </li>
 <li>
 Confident communicator, able to influence stakeholders and guide teams
 </li>
 <li>
 High level of ownership and ability to manage complex, cross-functional work
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience scaling brands across markets or in high-growth environments
 </li>
 <li>
 Background in e-commerce, consumer products, or platform businesses
 </li>
 <li>
 Experience working with motion, 3D, or multidisciplinary teams
 </li>
 <li>
 Strong understanding of print and physical brand execution
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 👥
 
 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 💪
 
 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 🧪
 
 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 🚀
 
 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 👨&zwj;💼
 
 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 🌐
 
 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 🧠
 
 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Lead Brand Designer

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Category Manager Assistant supports the Category Manager in executing strategies for product selection, pricing, promotions, and inventory management within the grocery e-commerce dark store operations. This role requires keen market awareness, data analysis skills, and the ability to collaborate cross-functionally to optimize category performance and ensure product availability aligns with customer demand.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
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 Assist in Category Strategy Execution:
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 Support the implementation of category plans and strategies to drive sales growth, enhance product assortment, and improve market positioning.
 </li>
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 Product Selection and Online Merchandising:
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 Collaborate with the Category Manager to select products, manage product lifecycle, and execute merchandising strategies for optimal online presentation.
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 </ul>
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 Supplier and Vendor Coordination:
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 Assist in managing supplier relationships, coordinating product orders, and ensuring timely deliveries to maintain stock levels.
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 Pricing and Promotions Support:
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 Contribute to the development and execution of pricing strategies and promotional campaigns to boost sales and improve category margins.
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 </ul>
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 Inventory Monitoring and Stock Management:
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 Monitor stock levels and coordinate with supply chain teams to prevent stockouts and overstock situations.
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 </ul>
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 Market and Competitor Analysis:
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 Conduct market research and competitor analysis to identify trends, consumer needs, and opportunities for category expansion.
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 </ul>
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 Data Analysis and Reporting:
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 Analyse sales data, track performance metrics, and generate reports to support decision-making and strategy adjustments.
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 </ul>
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 Cross-Functional Collaboration:
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 <ul>
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 Work closely with marketing, supply chain, and operations teams to ensure product availability, timely promotions, and a seamless customer experience.
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 Product Content Management:
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 Ensure accurate and engaging product descriptions, images, and specifications are maintained on the e-commerce platform.
 
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 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 
 Education
 
 
 
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 Bachelor&rsquo;s degree in business, Marketing, Supply Chain Management, or a related field.
 
 
 </li>
 </ul>
 
 Professional Experience
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in category management, merchandising, or retail operations, preferably in the grocery or e-commerce industry.
 </li>
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 Familiarity with supplier coordination and inventory management.
 
 
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 </ul>
 
 Technical Expertise
 
 
 
 <ul>
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 Proficiency in Microsoft Office Suite (Excel, PowerPoint) and data analysis tools.
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 Experience with e-commerce platforms and inventory management systems is a plus.
 
 
 </li>
 </ul>
 
 Communication And Collaboration
 
 
 
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 <li>
 Strong verbal and written communication skills.
 </li>
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 Ability to work effectively in a fast-paced, team-oriented environment.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
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 <li>
 Detail-oriented and highly organized
 </li>
 <li>
 Analytical mindset with problem-solving abilities
 </li>
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 Proactive and self-motivated
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Experience Analytics Manager

Join Snoonu and explore 38   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.