Urwah Admin

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As CRM &amp; Growth Acquisition Lead, you will own the end-to-end CRM acquisition and onboarding strategy at Snoonu. This role is responsible for driving first order, second order, and third order conversion, reducing time-to-conversion, and building strong momentum that turns new users into active Snoonu customers.
 
 
 This role goes far beyond first order activation. You will design and optimize onboarding journeys not only at platform level, but per vertical, category, and service including Food, Groceries, Marketplace, and future verticals. Your mission is to guide users through structured learning, habit formation, and behavioral nudges until they reach sustained usage across Snoonu&rsquo;s ecosystem.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Acquisition &amp; Onboarding Strategy
 
 
 
 <ul>
 <li>
 Own Snoonu&rsquo;s CRM acquisition strategy, covering first order, second order, and third order conversion across all verticals.
 </li>
 <li>
 Design and continuously optimize onboarding journeys that educate users, build trust, and generate momentum during the first days and weeks of the user lifecycle.
 </li>
 <li>
 Define structured activation frameworks per vertical, category, and service, ensuring users reach meaningful usage thresholds across Food, Groceries, Marketplace, and future products.
 </li>
 <li>
 Reduce time-to-first-order and time-between-orders through behavioral nudges, incentives, education, and sequencing logic.
 </li>
 <li>
 Treat onboarding as a dynamic system, not a static flow, constantly iterating based on user behavior and performance data.
 
 
 </li>
 </ul>
 
 CRM Execution &amp; Experimentation
 
 
 
 <ul>
 <li>
 Design, build, and deploy CRM campaigns and automated journeys across push, email, in-app messages, content cards, SMS, WhatsApp, and pop-ups using Braze.
 </li>
 <li>
 Own experimentation for acquisition and onboarding, including A/B testing of messaging, incentives, sequencing, timing, channels, and targeting logic.
 </li>
 <li>
 Define clear hypotheses, success metrics, and learning agendas for each experiment, ensuring fast iteration cycles and actionable insights.
 </li>
 <li>
 Continuously test different onboarding narratives, incentives, and education strategies to maximize conversion and momentum.
 </li>
 <li>
 Share experiment results, learnings, and recommendations clearly with stakeholders and leadership.
 
 
 </li>
 </ul>
 
 Data Analysis &amp; Performance Ownership
 
 
 
 <ul>
 <li>
 Own acquisition and onboarding performance metrics, including conversion rates (first, second, third order), time-to-conversion, early retention, and vertical activation.
 </li>
 <li>
 Extract, analyze, and interpret data independently using SQL to identify drop-offs, friction points, and optimization opportunities.
 </li>
 <li>
 Partner with BI and Data teams to validate tracking, dashboards, and cohort analyses, but maintain autonomy to answer questions directly through data.
 </li>
 <li>
 Translate complex data into clear insights and concrete actions that improve funnel performance.
 </li>
 <li>
 Ensure CRM efforts directly support unit economics and sustainable growth, not just short-term activation.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work closely with Product, Engineering, Data, Marketing, and Creative teams to improve onboarding experiences and remove friction across the user journey.
 </li>
 <li>
 Act as the CRM acquisition voice in cross-functional discussions, advocating for user-centric and data-backed solutions.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 4+ years of experience in CRM, lifecycle marketing, or growth-focused roles, with strong exposure to acquisition and onboarding.
 </li>
 <li>
 Deep hands-on expertise in Braze, including Canvases, segmentation, event-based triggers, experimentation, and multi-channel orchestration.
 </li>
 <li>
 Strong SQL skills are mandatory. You must be able to extract and analyze data independently to understand funnel performance and user behavior.
 </li>
 <li>
 Proven experience designing and optimizing onboarding and activation journeys at scale.
 </li>
 <li>
 Strong analytical mindset with the ability to connect CRM actions to business metrics and unit economics.
 </li>
 <li>
 Experience running structured experimentation programs and translating results into concrete improvements.
 </li>
 <li>
 Strong stakeholder management and communication skills, with the ability to explain complex topics clearly.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in multi-vertical marketplaces, super apps, or on-demand platforms.
 </li>
 <li>
 Familiarity with warehouse-driven CRM setups using BigQuery or Snowflake.
 </li>
 <li>
 Experience working with predictive models, propensity scoring, or advanced segmentation logic.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

CRM & Growth Acquisition Lead

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Category Executive will support the growth and management of an emerging partner portfolio within the grocery vertical. Focusing on specific categories such as supermarkets, butcheries, fruits and vegetables specialists, dates and sweets, spices, and other niche areas, the Category Executive will drive revenue, enhance partner relationships, expand the product portfolio, and optimize category performance. This role requires strong analytical skills, business development acumen, and proficiency in data tools such as Excel to succeed in a fast-paced environment.
 
 
 
 Portfolio Development
 
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On:
 
 
 
 <ul>
 <li>
 Identify and onboard emerging partners, including supermarkets, butcheries, and specialty vendors like fruits and vegetables suppliers, dates and sweets producers, and spice merchants.
 </li>
 <li>
 Conduct market research to identify potential partners and growth opportunities in assigned categories.
 </li>
 <li>
 Work with partners to ensure competitive pricing, product availability, and portfolio alignment with customer needs.
 
 
 </li>
 </ul>
 
 Partner Relationship Management
 
 
 
 <ul>
 <li>
 Build and nurture relationships with partners to foster long-term collaboration.
 </li>
 <li>
 Act as a primary point of contact for partners, addressing their needs and resolving any issues promptly.
 </li>
 <li>
 Educate partners on platform benefits, marketing opportunities, and operational best practices.
 
 
 </li>
 </ul>
 
 Sales And Revenue Growth
 
 
 
 <ul>
 <li>
 Collaborate with partners to design and execute promotions, campaigns, and bundling offers.
 </li>
 <li>
 Use data-driven insights to identify opportunities for revenue growth and margin improvement.
 </li>
 <li>
 Work closely with the marketing team to enhance partner visibility and drive traffic to product offerings.
 
 
 </li>
 </ul>
 
 Pricing And Profitability
 
 
 
 <ul>
 <li>
 Develop pricing strategies to ensure competitive positioning and improved margins.
 </li>
 <li>
 Monitor category profitability and provide recommendations for adjustments.
 </li>
 <li>
 Conduct competitor analysis to stay ahead of market trends and ensure pricing competitiveness.
 
 
 </li>
 </ul>
 
 Operational Support
 
 
 
 <ul>
 <li>
 Work with the operations team to ensure smooth fulfillment, stock availability, and timely deliveries.
 </li>
 <li>
 Assist in resolving operational issues such as stock discrepancies or delivery delays.
 </li>
 <li>
 Monitor partner compliance with operational and quality standards.
 
 
 </li>
 </ul>
 
 Data Analysis And Reporting
 
 
 
 <ul>
 <li>
 Analyze sales performance, partner growth, and customer behavior using Excel and other data tools.
 </li>
 <li>
 Prepare detailed reports and dashboards to track category KPIs and partner performance.
 </li>
 <li>
 Provide actionable insights to the management team for decision-making and strategy refinement.
 
 
 </li>
 </ul>
 
 Collaboration And Communication
 
 
 
 <ul>
 <li>
 Collaborate with Category Managers to align on broader category strategies and goals.
 </li>
 <li>
 Work closely with the marketing, operations, and supply chain teams to execute category plans.
 </li>
 <li>
 Participate in cross-functional team meetings to share updates and provide insights.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Analytical thinker with a strong aptitude for data and problem-solving.
 </li>
 <li>
 Proactive, self-motivated, and goal-oriented.
 </li>
 <li>
 Adaptable to a fast-paced and dynamic environment.
 </li>
 <li>
 Strong interpersonal and relationship-building skills.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Supply Chain, or a related field.
 </li>
 <li>
 Certifications in category management, data analytics, or related areas are a plus.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in category management, sales, account management, or business development in grocery, FMCG, or e-commerce.
 </li>
 <li>
 Demonstrated experience in supplier or partner management and portfolio growth.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Proficiency in Microsoft Excel (advanced level preferred) and familiarity with data analysis tools such as Power BI or Tableau.
 </li>
 <li>
 Business development skills with a focus on partner acquisition and relationship building.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Fluency in Arabic is a strong advantage.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Ad Operations Specialist (Retail Media)

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a detail-oriented Supply Chain Executive to ensure seamless inventory flow and operational efficiency. The primary focus of this role is to
 
 
 maintain optimal stock levels through proactive inventory forecasting, purchasing, vendor management, and close coordination with our logistics team.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Inventory &amp; Stock Management
 
 
 
 <ul>
 <li>
 Monitor and analyze daily stock levels to ensure product availability and meet customer demand.
 </li>
 <li>
 Identify slow-moving and fast-moving items to optimize warehouse space and capital allocation.
 </li>
 <li>
 Perform regular stock reconciliations and assist in periodic physical audits.
 </li>
 <li>
 Analyze historical data to forecast future inventory needs and prevent stockouts or overstocking.
 
 
 </li>
 </ul>
 
 Procurement &amp; Order Management
 
 
 
 <ul>
 <li>
 Generate and process Purchase Orders (POs) accurately and timely based on replenishment triggers.
 </li>
 <li>
 Constantly update forecasts based on historical data &amp; future projections.
 </li>
 <li>
 Maintain and update the internal ERP/procurement system with real-time order status and item data.
 
 
 </li>
 </ul>
 
 Vendor &amp; Supplier Coordination
 
 
 
 <ul>
 <li>
 Liaise daily with vendors to ensure orders are processed and dispatched on schedule.
 </li>
 <li>
 Act as the primary point of contact for resolving shipment delays, quality issues, or quantity discrepancies.
 </li>
 <li>
 Evaluate vendor performance based on lead times, delivery accuracy &amp; service quality.
 </li>
 <li>
 Negotiate with suppliers to improve lead times and shipping terms where possible.
 
 
 </li>
 </ul>
 
 Warehouse &amp; Logistics Coordination
 
 
 
 <ul>
 <li>
 Work closely with the warehouse team to track inbound shipments and schedule delivery slots.
 </li>
 <li>
 Coordinate the receiving process to ensure goods are inspected and entered into the system immediately upon arrival.
 </li>
 <li>
 Communicate any urgent stock requirements to the warehouse to prioritize offloading and shelving.
 
 
 </li>
 </ul>
 
 Administrative &amp; Departmental Support
 
 
 
 <ul>
 <li>
 Maintain organized digital and physical records of invoices, shipping documents, and supplier contracts.
 </li>
 <li>
 Prepare weekly/monthly reports on inventory health, vendor lead times and procurement costs.
 </li>
 <li>
 Assist the Supply Chain Manager with administrative tasks such as data entry, meeting scheduling, and presentation preparation.
 </li>
 <li>
 Continuously look for ways to streamline departmental workflows and improve documentation processes
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Supply Chain Management, Logistics,
 </li>
 <li>
 Business Administration or a related field is a plus.
 </li>
 <li>
 Experience: Experience in supply chain, procurement or inventory management.
 </li>
 <li>
 Technical Skills: Proficiency in Microsoft Excel &amp; Google Sheets (VLOOKUPs, Pivot Tables), ability to vibe code to develop useful tools to optimize work is a plus.
 </li>
 <li>
 Soft Skills: Strong communication skills, excellent time management &amp; a high level of accuracy/attention to detail.
 </li>
 <li>
 Problem Solving: Ability to work under pressure and resolve logistical bottlenecks quickly
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Supply Chain Executive

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Operations Excellence Head will lead and implement process optimization initiatives, drive performance improvements, and ensure operational efficiency across grocery e-commerce dark stores. This role is pivotal in achieving high service levels, cost optimization, and overall operational excellence in a fast-paced, technology-driven environment.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 Operational Performance &amp; Process Improvement
 
 
 <ul>
 <li>
 Develop, implement, and monitor key performance indicators (KPIs) to measure the efficiency and effectiveness of dark store operations. Focus areas include:
 
 
 </li>
 </ul>
 Efficiency: Reducing order processing times, minimizing resource wastage, and maximizing throughout within picking, packing, and delivery workflows.
 
 
 Effectiveness: Ensuring accuracy in order fulfilment, maintaining high customer satisfaction levels, and minimizing order defects or delays.
 
 
 <ul>
 <li>
 Identify and resolve bottlenecks in operational workflows through root cause analysis and structured problem-solving.
 </li>
 <li>
 Standardize best practices across multiple dark store locations to maintain consistency in performance and service quality.
 </li>
 <li>
 Lead cross-functional initiatives to integrate end-to-end supply chain processes, enhancing overall system efficiency.
 
 
 </li>
 </ul>
 Store Category Layout Design
 
 
 <ul>
 <li>
 Design and implement optimized store layouts that prioritize efficiency in picking and packing workflows.
 </li>
 <li>
 Segment inventory storage by product category, demand frequency, and picking patterns to reduce picking time and improve order accuracy.
 </li>
 <li>
 Continuously evaluate and adjust layouts to meet evolving demand and product assortment changes.
 </li>
 <li>
 Collaborate with category managers and supply chain teams to ensure alignment between inventory placement and picking strategies.
 
 
 </li>
 </ul>
 Technology &amp; Systems Integration
 
 
 <ul>
 <li>
 Collaborate with IT and systems teams to leverage technology in automating and improving dark store operations.
 </li>
 <li>
 Ensure effective use of inventory management systems (Odoo), order management systems (Action Centre/ PPS), and other relevant technologies.
 </li>
 <li>
 Evaluate and recommend technology solutions to support scale, efficiency, and quality.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 5-7 years of experience in operations management, preferably in grocery e-commerce, dark stores, or FMCG.
 </li>
 <li>
 Proven track record in process improvement, cost reduction, and team leadership.
 </li>
 <li>
 Experience in designing efficient layouts for retail or e-commerce operations.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Head Of Operations - Snoomart

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Partner Success Account Executive plays a key role in supporting Snoonu&rsquo;s restaurant partners by providing continuous commercial guidance.
 
 
 This role operates within a centralized portfolio management model, where executives collaboratively support a large base of restaurant accounts rather than managing individually assigned portfolios.
 
 
 The team focuses on handling inbound merchant inquiries, conducting proactive outreach, and helping partners optimize their performance on Snoonu.
 
 
 The role involves a mix of
 
 inbound support (responding to partner inquiries)
 
 and
 
 outbound engagement (proactive partner outreach), e
 
 xecutives operate as part of a centralized support structure covering a large and dynamic restaurant portfolio.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for restaurant partners across multiple communication channels, including WhatsApp, phone calls, and email
 </li>
 <li>
 Provide timely and professional responses to partner inquiries related to platform usage, menu management, promotions, advertising opportunities, and account performance
 </li>
 <li>
 Guide newly onboarded partners through platform features and best practices to help them succeed on Snoonu
 </li>
 <li>
 Support partners with payment-related inquiries by coordinating with internal stakeholders when needed
 </li>
 <li>
 Handle escalations and manage challenging merchant conversations with professionalism and empathy
 </li>
 <li>
 Ensure partner concerns are properly documented and followed up internally until resolution
 </li>
 <li>
 Maintain strong working relationships with cross-functional teams, including Operations, Finance, Content, and Training
 </li>
 <li>
 Proactively reach out to partners to share recommendations on improving visibility, order volumes, and overall performance
 </li>
 <li>
 Educate partners on available growth tools such as campaigns, offers, and menu optimization
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)
 </li>
 <li>
 Fresh graduates or candidates with 0&ndash;2 years of experience in customer service, account management, call centers, or commercial roles are encouraged to apply
 </li>
 <li>
 Fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Comfortable handling a high volume of inbound interactions in a fast-paced environment
 </li>
 <li>
 Strong communication, problem-solving, and relationship-building skills
 </li>
 <li>
 Energetic, adaptable, and team-oriented mindset
 </li>
 <li>
 Ability to multitask and manage priorities effectively
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

ML Data Engineer Senior

Join Snoonu and explore 35   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Snoonu

About Company

CRM & Growth Acquisition Lead

Category Executive - Grocery and Local Shops

Ad Operations Specialist (Retail Media)

Supply Chain Executive

Head Of Operations - Snoomart

Partner Success Account Executive

ML Data Engineer Senior