Qureos Mentor

Join our dynamic culinary team as a Commis III - Citronelle in the vibrant city of Dubai, United Arab Emirates! We are seeking an enthusiastic and dedicated individual to support our banquet operations and contribute to memorable dining experiences for our guests. <ul> <li>Assist in the preparation and presentation of food items for banquets and large-scale events</li> <li>Follow recipes and portion guidelines to ensure consistency and quality of dishes</li> <li>Maintain a clean and organized work station, adhering to food safety and hygiene standards</li> <li>Collaborate with the kitchen team to ensure timely and efficient food service</li> <li>Assist in the proper storage and labeling of food items</li> <li>Support senior kitchen staff in various culinary tasks as assigned</li> <li>Participate in kitchen inventory and restocking activities</li> <li>Contribute to the setup and breakdown of banquet events</li> <li>Adapt to changing priorities and handle multiple tasks in a fast-paced environment</li> </ul>

Commis III

As a Guest Service Agent, you will:
<ul>
 <li>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.</li>
 <li>Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges.</li>
 <li>Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li>
 <li>Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.</li>
 <li>Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.</li>
 <li>Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveller s checks.</li>
 <li>Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications</li>
</ul>
At SO/ Uptown Dubai we do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. We re all expected to show initiative, empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO/. Whether it is to address guests enquiries, preparing reports, operations or just sharing with a guest what is hot in Uptown, from a guest s perspective every exchange should feel seamless and effortless.
At all levels and positions within our organization, our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Because we re an avant-garde and stylish brand, we re also passionate about maintaining a professional uniform, personal appearance, and bespoke communications. There is no room for ego: come as you are, humble and kind. At SO/ we work hard, but make it fun.
You will constantly be on the move, walking about and being hands-on. You might even need to lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Most of all, our aim is to do things right, not just the first time but every single time to the benefit of our guests, our hotel and each other because we re all in it together!

Guest Service Agent (Residences)

We are seeking a friendly and professional Hostess to join our team at SO/ Uptown Dubai. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience.
<ul>
 <li>Greet and welcome guests warmly upon arrival</li>
 <li>Manage reservations and seating arrangements efficiently</li>
 <li>Monitor open dining sections for available tables</li>
 <li>Estimate and communicate wait times to guests</li>
 <li>Answer phone calls professionally and handle inquiries</li>
 <li>Escort guests to their tables and introduce them to their server</li>
 <li>Maintain an organized and up-to-date reservation system</li>
 <li>Collaborate with the restaurant team to ensure smooth operations</li>
 <li>Address guest concerns and requests promptly and courteously</li>
 <li>Maintain cleanliness and organization of the reception area</li>
 <li>Assist with special events and promotions as needed</li>
</ul>

Hostess

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
Key Responsibilities:<ul><li>
Safety Monitoring: Continuously monitor guests in the pool, beach, and other water areas to ensure a safe and secure environment.</li><li>
Rescue Operations: Be prepared to perform water rescues, first aid, and CPR in case of emergencies, while maintaining composure and clear thinking.</li><li>
Guest Assistance: Provide assistance to guests by offering safety instructions, guiding them to appropriate areas, and advising on pool and beach rules.</li><li>
Preventive Measures: Proactively identify potential hazards, such as poolside slips, water entry safety, and unsafe behavior, and take corrective action to prevent accidents.</li><li>
Emergency Preparedness: Remain vigilant and respond swiftly to any emergency, ensuring the correct response to all incidents.</li><li>
Equipment Maintenance: Ensure that all lifeguard equipment (such as rescue tubes, first-aid kits, and safety equipment) is well-maintained and readily available for use.</li><li>
Health &amp; Safety Compliance: Enforce rules and regulations relating to pool and beach safety, including supervising water depths, usage of flotation devices, and guest conduct.</li><li>
Reporting: Document any incidents or accidents in the designated logbooks, and report all safety concerns or guest incidents to the Security Manager and management team.</li><li>
Team Collaboration: Work in conjunction with other security team members to ensure a unified response to any safety situation that may arise.</li><li>
Training &amp; Certification: Maintain all necessary lifeguard certifications, including CPR and first aid, and attend regular training sessions to stay updated on emergency procedures.</li><li>
Crowd Control: Ensure that the aquatic areas are never overcrowded, and monitor behavior to maintain a calm and safe environment.</li><li>
Routine Inspections: Perform regular inspections of poolside equipment and facilities, ensuring they meet the required safety standards.</li></ul> 

Qualifications 
Qualifications &amp; Skills:<ul><li>
Education: High School diploma or equivalent. Lifeguard certification and first aid/CPR training are required.</li><li>
Experience: Previous experience as a lifeguard, preferably in a resort or hotel setting.</li><li>
Technical Skills: Ability to operate rescue equipment and perform first aid, CPR, and emergency response techniques.</li><li>
Communication Skills: Strong verbal communication skills to provide clear instructions and safety warnings to guests.</li><li>
Physical Fitness: Must be physically fit and able to perform rescues, swim long distances, and manage stressful situations.</li><li>
Attention to Detail: Ability to stay vigilant and focused for extended periods to ensure the safety of all water facility users.</li><li>
Problem-Solving: Quick decision-making abilities in emergency situations, staying calm under pressure.</li><li>
Teamwork: Ability to work effectively with other security personnel, management, and guests to ensure safety standards are met.</li></ul>
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.</div>

Lifeguard

We are seeking a talented and passionate Commis III - Pastry to join our culinary team in Dubai, United Arab Emirates. As a key member of our pastry department, you will assist in creating exquisite desserts and pastries that delight our guests and uphold our reputation for culinary excellence. <ul> <li>Prepare a wide variety of pastries, desserts, and baked goods according to recipes and standards</li> <li>Assist the Pastry Chef in developing new dessert concepts and menu items</li> <li>Ensure proper food handling, sanitation, and safety procedures are followed at all times</li> <li>Maintain a clean and organized work station</li> <li>Collaborate with other kitchen staff to ensure timely preparation and service of desserts</li> <li>Monitor and maintain adequate inventory of pastry ingredients and supplies</li> <li>Participate in team briefings and training sessions to enhance skills and knowledge</li> <li>Assist in plating and presenting desserts for service</li> <li>Support the pastry team during high-volume periods and special events</li> </ul>

Commis III - Pastry

We are seeking an enthusiastic and dedicated Kids Club Attendant to join our team in Dubai, United Arab Emirates. As a Kids Club Attendant, you will play a crucial role in creating a safe, fun, and engaging environment for children visiting our facility. Your primary focus will be on ensuring the well-being and entertainment of our young guests while providing exceptional customer service to their families. <ul> <li>Create and maintain a safe, clean, and welcoming environment for children in the Kids Club</li> <li>Develop and implement age-appropriate activities, games, and educational programs</li> <li>Supervise children and ensure their safety at all times</li> <li>Communicate effectively with parents, addressing any concerns and providing updates on their children's experiences</li> <li>Maintain accurate records, including attendance logs and incident reports</li> <li>Collaborate with the Events &amp; Entertainment team to organize special activities and themed events</li> <li>Ensure all equipment and toys are properly maintained, clean, and in good working condition</li> <li>Enforce Kids Club rules and regulations consistently and fairly</li> <li>Assist in inventory management of toys and supplies, reporting any needs for replacements or additions</li> <li>Stay informed about facility offerings, promotions, and pricing to answer parent inquiries accurately</li> <li>Participate in team meetings and contribute ideas for improving the Kids Club experience</li> </ul>

Kids Club Attendant

We are seeking a highly skilled and professional Security Supervisor to join our team in Dubai, United Arab Emirates. As a Security Supervisor, you will play a crucial role in ensuring a safe and secure environment for our employees, guests, and assets. <ul> <li>Oversee and manage the security team, providing leadership, guidance, and training</li> <li>Develop and implement comprehensive security protocols and procedures</li> <li>Monitor and maintain security systems, including surveillance cameras and access control systems</li> <li>Conduct regular risk assessments and implement measures to mitigate potential threats</li> <li>Respond promptly and effectively to security incidents and emergencies</li> <li>Collaborate with local law enforcement and emergency services when necessary</li> <li>Ensure compliance with local security regulations and company policies</li> <li>Prepare and maintain accurate security reports and documentation</li> <li>Conduct investigations into security breaches or suspicious activities</li> <li>Manage the scheduling and deployment of security personnel</li> <li>Stay updated on the latest security technologies and best practices</li> </ul>

Security Supervisor

Join SO/ and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SO/