Qureos Mentor

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Kids Club Supervisor is responsible for leading, developing, and delivering innovative and engaging recreational programs for children, ensuring a safe, fun, and educational environment in line with the SO/ brand standards. This role oversees the daily operations of the Kids Club, manages a team of Kids Club Attendants, and works closely with other departments to create memorable experiences for our youngest guests and peace of mind for their families.
Key Responsibilities
Operations &amp; Guest Experience<ul><li>
Supervise the day-to-day operations of the Kids Club, ensuring a welcoming, secure, and stimulating environment for children.</li><li>
Plan, organize, and implement age-appropriate activities, games, arts &amp; crafts, and themed programs that reflect SO/ brand creativity and the All-Inclusive Collection concept.</li><li>
Ensure all activities promote learning, creativity, social interaction, and fun.</li><li>
Greet and interact with children and parents in a warm, professional, and approachable manner, providing personalized service.</li></ul>
Safety &amp; Compliance<ul><li>
Ensure the highest level of safety and cleanliness in the Kids Club facilities in compliance with local regulations and brand standards.</li><li>
Enforce all health, safety, and security policies, including child check-in/out procedures.</li><li>
Conduct regular inspections of equipment, play areas, and toys to guarantee functionality and safety.</li></ul>
Team Leadership<ul><li>
Supervise, train, and motivate a team of Kids Club Attendants.</li><li>
Develop team schedules to ensure adequate staffing during operating hours.</li><li>
Coach and support staff in delivering consistent, high-quality experiences.</li></ul>
Administration &amp; Reporting<ul><li>
Maintain accurate attendance records, incident reports, and parental consent forms.</li><li>
Manage the Kids Club inventory of supplies, toys, and equipment, ensuring proper storage and usage.</li><li>
Assist with budgeting and procurement for Kids Club operations.</li></ul>
Collaboration<ul><li>
Coordinate with Entertainment, Food &amp; Beverage, Guest Relations, and Housekeeping teams to align Kids Club activities with the overall guest journey.</li><li>
Support special events and resort-wide family programs, including seasonal festivities, themed evenings, or outdoor recreational activities.</li></ul> 

Qualifications 
<ul><li>
Previous experience in childcare, kids club, or recreation in a hospitality or resort environment; minimum 2&ndash;3 years in a supervisory role preferred.</li><li>
Diploma/degree in Early Childhood Education, Hospitality, Recreation, or related field is an advantage.</li><li>
Strong leadership and organizational skills with the ability to inspire and develop a team.</li><li>
Excellent interpersonal and communication skills; fluent in English (Arabic or other languages an asset).</li><li>
Energetic, creative, and enthusiastic personality with a genuine passion for working with children.</li><li>
Knowledge of child safety, first aid, and CPR certification (mandatory).</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Kids Club Supervisor

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Kids Club Animator creates fun, engaging, and safe activities for children staying at the resort, ensuring they have unforgettable experiences in line with SO/ brand style and the All-Inclusive Collection concept. With energy, creativity, and a genuine passion for working with children, the Kids Club Animator delivers daily programs, games, and events that combine learning, play, and imagination.
Key Responsibilities
Activity Delivery<ul><li>
Lead and animate daily recreational programs including arts &amp; crafts, games, sports, storytelling, and themed activities for children of various age groups.</li><li>
Bring creativity and personality to each session, ensuring an exciting and interactive experience.</li><li>
Support special family-friendly events, themed parties, and seasonal programs in coordination with other resort departments.</li></ul>
Guest Experience<ul><li>
Welcome children and parents warmly, ensuring clear communication of activity schedules and safety guidelines.</li><li>
Build rapport with young guests, creating memorable connections and encouraging repeat participation.</li><li>
Act as a brand ambassador, reflecting SO/ style, energy, and values in all interactions.</li></ul>
Safety &amp; Compliance<ul><li>
Monitor children&rsquo;s activities at all times, ensuring safety and security in line with resort policies and child care standards.</li><li>
Adhere to all child check-in/check-out procedures, maintaining accurate records.</li><li>
Ensure Kids Club areas, equipment, and materials remain safe, clean, and well-maintained.</li></ul>
Teamwork<ul><li>
Work closely with fellow Kids Club team members, supporting colleagues and contributing to a positive and collaborative environment.</li><li>
Share ideas and feedback for new programs or improvements to enhance the overall guest and family experience.</li></ul> 

Qualifications 
<ul><li>
Previous experience in childcare, recreation, entertainment, or hospitality; experience in a resort or hotel Kids Club is an advantage.</li><li>
Outgoing, creative, and energetic personality with a genuine passion for working with children.</li><li>
Strong communication and interpersonal skills; English required (additional languages are a plus).</li><li>
Ability to animate and engage groups of children through games, performance, and interactive activities.</li><li>
Knowledge of child safety and first aid; CPR certification preferred.</li><li>
Flexibility to work weekends, holidays, and evenings as required.</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Kids Club Animator

<div>Company Description 
We are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter. 
Job Description 
<ul><li>
Guest Order Management: Receive and record housekeeping requests from guests, such as additional linens, towels, toiletries, or other housekeeping services, ensuring accuracy and efficiency.</li><li>
Communication with Housekeeping Team: Relay guest orders to housekeeping staff and follow up to ensure that requests are fulfilled promptly and to the highest standard.</li><li>
Service Coordination: Work closely with housekeeping attendants, supervisors, and other departments to ensure smooth delivery of housekeeping services to guest rooms and public areas.</li><li>
Inventory Management: Monitor and update inventory levels of housekeeping supplies and amenities, ensuring that stock is maintained and requests can be fulfilled without delay.</li><li>
Guest Interaction: Maintain a professional and friendly demeanor when interacting with guests, assisting them with their specific needs and responding to any special requests.</li><li>
Order Documentation: Accurately document all guest requests and ensure that proper records are maintained for reference and follow-up.</li><li>
Complaint Resolution: Address guest concerns or complaints regarding housekeeping services, escalate issues when necessary, and ensure timely resolution.</li><li>
Coordination with Other Departments: Work with the Front Office, Food &amp; Beverage, and Maintenance teams to coordinate any special requests or requirements related to housekeeping services.</li><li>
Reporting: Provide daily reports on the status of housekeeping requests, orders, and any issues or concerns that need to be addressed.</li><li>
Sustainability &amp; Waste Management: Promote and follow eco-friendly practices, minimize waste, and support the hotel's sustainability goals.</li></ul> 

Qualifications 
<ul><li>
Education: High school diploma or equivalent preferred.</li><li>
Experience: Previous experience in a customer service or housekeeping-related role is an advantage.</li><li>
Customer Service Skills: Excellent communication skills and a professional, friendly approach when interacting with guests and colleagues.</li><li>
Organizational Skills: Strong attention to detail and ability to manage multiple orders and requests efficiently.</li><li>
Teamwork: Ability to collaborate with housekeeping, front office, and other departments to ensure guest satisfaction.</li><li>
Problem-Solving: Ability to handle guest requests or concerns with a proactive and solution-focused approach.</li><li>
Time Management: Ability to prioritize tasks and manage time effectively to meet guest expectations.</li></ul></div>

Housekeeping Order Taker

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Fitness Instructor is responsible for delivering high-quality fitness and wellness experiences to guests in line with SO/ brand standards and the All-Inclusive Collection concept. This role involves conducting group classes, providing personal training sessions, ensuring safety and cleanliness of gym facilities, and inspiring guests to achieve their health and fitness goals in a stylish and motivating environment.
Key Responsibilities
Guest Engagement &amp; Training<ul><li>
Conduct engaging group fitness classes such as yoga, Pilates, HIIT, strength training, aqua aerobics, or stretching.</li><li>
Provide personalized fitness programs and one-on-one training based on guest needs, goals, and fitness levels.</li><li>
Demonstrate correct exercise techniques to ensure safety and effectiveness.</li><li>
Motivate and encourage guests to maintain healthy lifestyles during and beyond their stay.</li></ul>
Facility Operations<ul><li>
Ensure the fitness center, studios, and equipment are clean, safe, and well-maintained at all times.</li><li>
Conduct regular inspections of gym facilities and report maintenance issues promptly.</li><li>
Monitor the use of equipment and enforce safety rules to minimize risks or injuries.</li></ul>
Programming &amp; Innovation<ul><li>
Contribute ideas for new fitness and wellness programs aligned with guest preferences and lifestyle trends.</li><li>
Support resort-wide wellness and recreational events, integrating fitness into the broader guest experience.</li><li>
Collaborate with Spa, Recreation, and Entertainment teams to deliver holistic well-being offerings.</li></ul>
Health &amp; Safety<ul><li>
Adhere to all health, safety, and hygiene standards as per local regulations and SO/ brand policies.</li><li>
Respond promptly and effectively to emergencies, providing first aid or CPR when required.</li><li>
Maintain accurate records of attendance, guest feedback, and any incidents.</li></ul> 

Qualifications 
<ul><li>
Recognized certification in fitness instruction, personal training, or group exercise (REPs UAE, ACE, NASM, or equivalent).</li><li>
Proven experience as a fitness instructor in a hotel, resort, or fitness club environment.</li><li>
Strong knowledge of exercise science, training techniques, and wellness trends.</li><li>
Excellent communication and motivational skills with an approachable and energetic personality.</li><li>
Ability to instruct diverse fitness levels and adapt programs to individual needs.</li><li>
First aid and CPR certification required.</li><li>
Flexibility to work shifts, weekends, and holidays.</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Fitness Instructor

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Beverage Manager is responsible for leading and managing the beverage operations across all outlets at SO/ Ras Al Khaimah, ensuring a bold, stylish, and innovative guest experience in line with the SO/ brand. This role oversees beverage menus, service standards, supplier relations, and staff training while driving profitability and creativity in the beverage program.
Key Responsibilities
Beverage Operations<ul><li>
Oversee day-to-day beverage service across restaurants, lounges, bars, and events.</li><li>
Develop and update beverage menus, ensuring alignment with brand standards and market trends.</li><li>
Ensure consistent delivery of premium guest experiences through innovative beverage offerings.</li></ul>
Financial &amp; Cost Control<ul><li>
Manage beverage cost, inventory, and wastage in line with budget and financial goals.</li><li>
Work closely with procurement and suppliers to source high-quality products at competitive prices.</li><li>
Monitor and analyze sales performance, preparing regular reports and recommendations.</li></ul>
Team Leadership &amp; Training<ul><li>
Lead, coach, and inspire bartenders and beverage staff to deliver exceptional service.</li><li>
Design and implement training programs on mixology, wine knowledge, and service etiquette.</li><li>
Promote a culture of creativity, innovation, and collaboration within the team.</li></ul>
Guest Experience &amp; Innovation<ul><li>
Create signature cocktails and beverage concepts that enhance the lifestyle positioning of SO/.</li><li>
Engage with guests, receive feedback, and continuously refine beverage offerings.</li><li>
Collaborate with the culinary and entertainment teams to develop unique pairings and event activations.</li></ul>
Compliance &amp; Standards<ul><li>
Ensure compliance with all local licensing laws and health &amp; safety standards.</li><li>
Maintain brand consistency in presentation, service, and guest interaction.</li><li>
Uphold HACCP and hygiene regulations in all beverage storage and service areas.</li></ul> 

Qualifications 
<ul><li>
Degree or diploma in Hospitality Management or related field.</li><li>
4&ndash;6 years of progressive experience in beverage management, ideally in luxury hotels or lifestyle resorts.</li><li>
Strong knowledge of wines, spirits, cocktails, and non-alcoholic beverage trends.</li><li>
Proven track record in managing costs, inventory, and supplier negotiations.</li><li>
Exceptional leadership, training, and team-building skills.</li><li>
Creative flair with an eye for detail and passion for guest satisfaction.</li><li>
Excellent communication and interpersonal skills; fluent English required (additional languages an advantage).</li><li>
Flexibility to work evenings, weekends, and holidays as required.</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Beverage Manager

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Audio Visual Manager is responsible for overseeing all technical aspects of audio, visual, and multimedia services across the resort. This includes managing AV operations for meetings, conferences, weddings, entertainment, and lifestyle events in line with SO/ brand standards. The AV Manager leads a team of technicians, ensures seamless event execution, and maintains all technical equipment to deliver bold, stylish, and memorable experiences that define the SO/ brand within the All-Inclusive Collection.
Key Responsibilities
Operations &amp; Event Support<ul><li>
Manage the setup, operation, and breakdown of audio, video, lighting, and stage equipment for all events and entertainment programs.</li><li>
Partner with the Events, Entertainment, and Recreation teams to deliver innovative and high-quality guest experiences.</li><li>
Provide technical support to clients, event planners, and internal stakeholders before and during events.</li><li>
Maintain detailed event checklists, run sheets, and ensure timely execution of AV elements.</li></ul>
Equipment &amp; Maintenance<ul><li>
Oversee the maintenance, inventory, and storage of AV equipment, ensuring all systems are fully operational.</li><li>
Implement preventive maintenance schedules and troubleshoot technical issues quickly.</li><li>
Research and recommend upgrades or new technologies to enhance the resort&rsquo;s AV capabilities.</li></ul>
Team Leadership<ul><li>
Lead, train, and schedule a team of AV Technicians to provide professional, high-standard support.</li><li>
Foster a collaborative, guest-focused culture within the AV team.</li><li>
Provide coaching and technical training to upskill the team and maintain service excellence.</li></ul>
Health, Safety &amp; Compliance<ul><li>
Ensure compliance with all safety regulations and brand standards in the handling and installation of AV equipment.</li><li>
Monitor the safe use of lighting, sound, and stage rigging during events.</li><li>
Maintain documentation of risk assessments, incident reports, and compliance checks.</li></ul>
Administration &amp; Budgeting<ul><li>
Manage AV department budgets, including forecasting, procurement, and cost control.</li><li>
Negotiate with external AV vendors and service providers when outsourcing is required.</li><li>
Track and report on AV expenses, usage, and performance metrics.</li></ul> 

Qualifications 
<ul><li>
Degree/diploma in Audio Visual Technology, Event Production, or related field.</li><li>
Minimum 3&ndash;5 years of experience in AV management in luxury hotels, resorts, or large-scale event venues.</li><li>
Strong technical expertise in audio systems, video projection, lighting design, staging, and multimedia production.</li><li>
Excellent leadership, organizational, and project management skills.</li><li>
Strong interpersonal and communication abilities to work with guests, clients, and cross-functional teams.</li><li>
Fluency in English required; additional languages are an advantage.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Audio Visual (AV) Manager

<div>Company Description 
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it&rsquo;s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals &ndash; you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure. 
Job Description 
The Audio Visual Technician is responsible for the setup, operation, and maintenance of audio, visual, lighting, and multimedia systems across the resort. From conferences and weddings to entertainment shows and lifestyle activations, the AV Technician ensures all technical elements run smoothly and in line with SO/&rsquo;s creative and stylish standards.
Key Responsibilities
Event Operations<ul><li>
Set up, operate, and dismantle AV equipment for meetings, events, and entertainment shows.</li><li>
Provide on-site technical support and troubleshooting during events.</li><li>
Ensure smooth execution of presentations, performances, and guest experiences.</li></ul>
Equipment &amp; Maintenance<ul><li>
Conduct regular checks, testing, and preventive maintenance of AV systems.</li><li>
Troubleshoot and resolve audio, video, and lighting issues quickly.</li><li>
Ensure safe handling, storage, and inventory control of all AV equipment.</li></ul>
Collaboration<ul><li>
Work closely with the Events, Entertainment, and Recreation teams to support creative event concepts.</li><li>
Assist the AV Supervisor and Manager with technical logistics.</li><li>
Communicate effectively with clients, performers, and colleagues to deliver seamless service.</li></ul>
Health, Safety &amp; Compliance<ul><li>
Follow safety standards and procedures for installation and operation of AV and stage equipment.</li><li>
Report hazards, equipment faults, or incidents promptly.</li></ul> 

Qualifications 
<ul><li>
Diploma, certification, or technical training in Audio Visual Technology or related field.</li><li>
1&ndash;2 years of hands-on AV experience, preferably in hotels, resorts, or event venues.</li><li>
Solid knowledge of sound systems, video projection, lighting, and multimedia equipment.</li><li>
Strong troubleshooting and problem-solving skills.</li><li>
Ability to work under pressure and adapt to last-minute changes.</li><li>
Team player with excellent communication skills.</li><li>
Fluent in English (additional languages are an advantage).</li><li>
Flexible to work evenings, weekends, and holidays.</li></ul> 

Additional Information 
What awaits you...<ul><li>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>
The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package and plenty of development opportunities.</li></ul></div>

Audio Visual (AV) Technician

Join SO/ and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SO/