Qureos Mentor

Soft soul International

Role SummaryThe Senior Manager Internal Audit is responsible for overseeing internal controls, risk management, and financial governance across group entities. The role ensures compliance, financial discipline, and effective coordination between finance, operations, and management. This position supports strategic decision-making by providing insights into key financial and operational trends and by strengthening the group&rsquo;s governance and reporting framework.1. Risk &amp; Internal Controls<ul><li>Conduct internal reviews and audits to identify process gaps and control weaknesses across all departments.</li><li>Recommend practical process and control improvements and follow up on their implementation.</li><li>Track audit recommendations and prepare consolidated summary reports for management review.</li><li>Coordinate with Finance, Supply Chain, and Operations to embed preventive controls within business processes.</li><li>Maintain and update the risk register, highlighting key risks, mitigation plans, and ownership.</li><li>Conduct internal awareness sessions to promote control consciousness and accountability.</li></ul>2. Offshore Finance &amp; Compliance<ul><li>Oversee compliance, reporting, and governance requirements for offshore entities.</li><li>Coordinate with banks, consultants, and regulatory authorities for documentation, filings, and account operations.</li><li>Ensure timely statutory renewals, filings, and adherence to applicable regulatory requirements.</li><li>Monitor offshore investments and transactions to ensure transparency, accuracy, and compliance.</li><li>Support new company setups, restructurings, and cost-efficient compliance frameworks.</li></ul>3. Strategic Finance &amp; Reporting<ul><li>Develop and maintain dashboards and analytical reports to provide timely insights into financial and operational performance.</li><li>Support management in budgeting, forecasting, and performance reviews through data-driven analysis.</li><li>Assist in system enhancements, including ERP and financial reporting improvements, to align financial data with operations.</li><li>Provide financial, risk, and compliance input for new projects, business evaluations, and partnerships.</li></ul>4. Coordination &amp; Leadership<ul><li>Act as a key liaison between Finance, Operations, Legal, and external stakeholders such as banks and consultants.</li><li>Provide regular updates to senior management and guide departments on control ownership and best practices.</li><li>Supervise, mentor, and guide team members to ensure effective performance.</li><li>Ensure timely, accurate reporting and clear communication across all departments.</li></ul>Skills &amp; Competencies:<ul><li>Strong grasp of finance, accounting, and internal controls.</li><li>Knowledge of offshore compliance and tax frameworks.</li><li>Analytical mindset with attention to accuracy and efficiency.</li><li>Proficiency in Excel and ERP systems.</li><li>Effective communication and coordination skills.</li><li>Ability to manage multiple priorities independently.</li></ul>Qualifications &amp; Experience :<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Professional certification (CA, ACCA, CIA, or equivalent) preferred.</li><li>6&ndash;10 years of experience in internal audit, risk management, or financial control.</li><li>Exposure to cross-border finance or group-level reporting preferred.</li></ul>Job Type: Full-timeWork Location: In person

Senior Manager Internal Audit

Qualifications Required:- Bachelors in Engineering (Electrical, Mechanical or Civil).Required Experience :<ul><li>Minimum 5 years of experience in management roles</li><li>At least 2 years of hands-on project management experience</li><li>Exposure to public sector clients or large-scale deployments</li><li>Background in urban infrastructure, technology, or operations-intensive environments, with exposure to Smart Parking Projects considered a strong plus</li></ul>Technical Certification Required:- PEC Registration. - MS Project - Primavera.Job Description:&middot; Develop detailed project plans, timelines, and resource allocation strategies.&middot; Oversee day-to-day project operations, ensuring adherence to schedule, scope, and deliverables.&middot; Act as the primary point of contact for internal teams, clients, regulatory bodies, and vendors.&middot; Lead stakeholder meetings, status updates, and joint decision-making sessions.&middot; Ensure alignment with organizational goals, client requirements, and regulatory standards.&middot; Serve as the operational liaison with Authority, facilitating joint inspections, audits, and policy enforcement.&middot; Monitor project budgets, control costs, and track financial progress.&middot; Identify project risks and develop mitigation plans.&middot; Lead issue resolution through root-cause analysis and corrective actions.&middot; Maintain documentation of incidents, decisions, and deviations from scope.&middot; Prepare and submit periodic project reports, dashboards, and performance updates.&middot; Maintain accurate records of project plans, changes, approvals, and audits.&middot; Document lessons learned and recommend process improvements&middot; Engage local trader associations to address complaints or issues related to site functionality, access, or service quality, and implement mutually beneficial solutions&middot; Enforce strict adherence to operational Standard Operating Procedures (SOPs) at all parking lots.&middot; Support the Authority in implementing enforcement actions (e.g., fines, clamping, towing) in accordance with SOPs and legal protocols&middot; Lead the response to on-site Issues such as crowding, equipment failure, disputes, or non-compliance incidents.&middot; Ensure timely resolution of incidents and proper escalation if needed, while maintaining clear communication with relevant stakeholders.&middot; Maintain incident logs and ensure lessons learned are integrated into SOP.Job Type: Full-timeWork Location: In person

Project Manager

Role Overview: The work involves responsibility for collecting fees and tickets from patrons using the parking vicinity. The work involves collecting money, making change and for the accountability of parking fees collected. The incumbent is also responsible for the general maintenance of the ticket booth and/or parking vicinity including cleaning, sweeping and related maintenance activities.Responsibilities and Duties:&middot; Retrieves parking tickets from person departing the parking garage and collects fees and/or monthly permits.&middot; Provides general information related to the parking vicinity to patrons using the place regarding rules, regulations and fee schedules.&middot; Makes general calculations of hours for patrons whose vehicles are parked in the vicinity and calculates amounts due, collects fees due and makes change.&middot; Provides receipts for parking stickers.&middot; Prepares report of daily receipts, balances total and makes deposit in the Office.&middot; Maintains a written log of monthly permit holders.&middot; Prepares vicinity to be opened to public in morning by doing general clean-up and starting ticket machines.&middot; Provide operational support to the Car Parking Supervisor.&middot; To perform daily checks as required to pay and display machines.&middot; To undertake basic maintenance and carry out minor repairs on site such as ticket replenishment, clearing coin jams etc.&middot; Reporting of all serious faults to the Car Park Supervisor.&middot; To perform daily opening and closing procedures for the entrance and exit gates to each car park as required.&middot; Daily collection and transport of cash.&middot; Issuing Penalty Charge Notices as appropriate.&middot; Provide a point of contact for the general public and ensure that a high standard of customer service is maintained at all times.&middot; Help to resolve any difficulties and disputes which may arise in a calm and efficient manner.&middot; Advising the public about the car parking regulations pertaining to state.&middot; To ensure that we meet our sustainability goals and identify opportunities for improvement in this area.&middot; Develop and maintain a high level of knowledge and understanding of the parking system and assist in improving the services offered by the company. To act as liaison with emergency services as required.&middot; Maintain effective communication with all members of the Car Parking team.&middot; Keep Car Parks tidy and clear of rubbish at all times.Qualifications &amp; Experience:&middot; Intermediate or bachelor.&middot; Minimum 1 year of relevant experience.Skills &amp; Competencies:&middot; Working knowledge of receipting vehicle parking tickets, and the fees for the parking vicinity.&middot; Ability to make change from and account for money collected for parking tickets.&middot; Ability to communicate effectively orally.&middot; Ability to get along well with others and to deal effectively with the public.&middot; Ability to maintain simple records and reports related to the car parking.Job Type: Full-timeWork Location: In person

Operator

Responsibilities and Duties:&middot; Operations Responsibilities:<ul><li>Oversee the overall management and operations of the parking facility.</li><li>Supervise parking staff/operators and ensure compliance with SOPs and parking regulations.</li><li>Ensure a high level of customer service and satisfaction.</li><li>Manage the proper functioning of all parking equipment.</li><li>Ensure the Parking Management System/Software is continuously operational.</li><li>Deploy parking attendants and security staff as per operational and situational needs.</li><li>Verify that all team members report on time according to the duty roster.</li><li>Conduct pre-shift huddles and assign responsibilities to operational staff.</li><li>Ensure daily cleaning routines are completed and equipment is checked before operations begin.</li><li>Monitor and manage traffic flow to prevent congestion in and around the parking lot.</li><li>Respond to incidents or events in the parking area according to SOPs.</li><li>Oversee proper shift handover/takeover procedures at the start and end of each shift.</li><li>Perform cash reconciliation and handover procedures as per SOPs at the end of shifts.</li><li>Monitor parking lot occupancy levels to ensure efficient and smooth operations.</li></ul>Maintenance Responsibilities:<ul><li>Identify and resolve operational issues across civil, electrical, communication, hardware, and software areas to ensure uninterrupted operations.</li><li>Report equipment malfunctions or software issues in line with provided guidelines, SOPs, and based on severity level.</li><li>Regularly inspect the parking lot for required repairs and escalate issues to the Maintenance Lead for timely rectification.</li><li>Coordinate with the technical team to carry out maintenance and repair tasks with minimal operational downtime.</li><li>Conduct rigorous follow-up with the Maintenance Team to ensure immediate fault resolution and prompt restoration of site operations.Enforcement Liaise with Traffic Police/ Special Police Officer(s) to enforce the defined parking regulations. Report any violation (such as parking in &ldquo;No Parking Zone&rdquo;) to the Traffic Police/ Special Police Officer(s) for timely action and imposition of penalties and fines. Page 3 of 4 Ensure that the parking rules are followed within the vicinity of the parking lot and fines to be imposed as per KMC parking rules in case of any violation within the premises of the parking lot.</li></ul>Customer Care Responsibilities:<ul><li>Manage on-site customer inquiries, complaints, and feedback in a professional manner.</li><li>Resolve customer service issues promptly and effectively.</li><li>Record all customer feedback formally and escalate to management for service improvement.</li></ul>Stakeholder Management:<ul><li>Communicate professionally with clients, contractors, local authorities, and other relevant stakeholders to ensure smooth operations.</li></ul>Reporting Responsibilities:<ul><li>Ensure all equipment and systems function as required; report and follow up on any issues to minimize operational disruptions.</li><li>Report operational progress, delays, or issues to management in a timely manner.</li><li>Submit incident reports in accordance with provided SOPs and guidelines.</li><li>Prepare and submit revenue collection reports at the end of each shift.</li><li>Maintain and submit daily attendance records for parking staff/SPOs at the beginning of each shift as per company procedures.</li></ul>Experience Required:1&ndash;2 years of experience in a similar role within facility operations, parking management, customer service, or security. Ability to read and communicate effectively in Urdu; basic English comprehension is desirable.Job Type: Full-timeWork Location: In person

KMC Parking Supervisor

Join Soft soul International and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Soft soul International

ABOUT_COMPANY

Senior Manager Internal Audit

Project Manager

Operator

KMC Parking Supervisor