Qureos Mentor

Softtrend

The Lead Generation Supervisor manages the in‑house telemarketing team to ensure consistent delivery of qualified leads, database growth, and coordinated support for Sales and Marketing. The role focuses on high-performance team leadership, structured outreach operations, and maintaining a healthy, well-segmented prospect database.Key Responsibilities<ul><li>Lead, coach, and manage a team of ~20 telemarketing agents.</li><li>Achieve monthly and quarterly qualified lead targets and maintain lead quality standards.</li><li>Improve Sales acceptance rate and ensure accurate lead qualification.</li><li>Build, verify, and grow the B2B database across Egypt, KSA, UAE, Oman, and Iraq.</li><li>Drive 8&ndash;12% monthly database growth with ongoing data cleaning and segmentation.</li><li>Support marketing campaigns, follow-ups, and event outreach activities.</li><li>Maintain structured reporting, performance tracking, and operational discipline.</li><li>Develop internal talent and prepare high-performing agents for cross-department opportunities.</li></ul>Qualifications<ul><li>5&ndash;10 years of experience in telemarketing, inside sales, or lead generation.</li><li>Proven experience supervising or leading teams.</li><li>Strong communication, coaching, and performance management skills.</li><li>Good understanding of CRM workflows, data segmentation, and lead qualification.</li><li>Experience in IT services or B2B technology environments preferred.</li></ul>Work Location: In person

Lead Generation Supervisor

Role SummaryThe Sales Account Manager is responsible for driving revenue growth by managing and expanding the portfolio of customersThe role focuses on customer coverage, pipeline generation, and deal execution, while collaborating with Product Owners for vendor alignment.The Sales Account Manager ensures consistent business flow, customer satisfaction, and identification of new opportunities within their assigned territory or customer base.Key Responsibilities1. Revenue Generation &amp; Target Achievement<ul><li>Own and deliver revenue targets for assigned accounts/territory</li><li>Drive volume business with a focus on consistent deal flow</li><li>Support margin objectives through disciplined pricing</li></ul>2. Customer Coverage &amp; Relationship Management<ul><li>Manage day-to-day relationships with assigned customers</li><li>Act as the primary point of contact for customer inquiries and requirements</li><li>Ensure high customer satisfaction and retention</li><li>Confirming customer requirements, budget, timeline, and decision-makers</li><li>Managing opportunity progression across all sales stages</li><li>Maintaining a healthy pipeline aligned with assigned targets</li><li>Ensuring accurate tracking and updates in CRM</li><li>Customer visits &amp; calls</li><li>Market mapping</li><li>Campaign follow-ups</li></ul>3. Pipeline Generation<ul><li>Build a healthy and continuous pipeline through.</li></ul>4. Opportunity Management<ul><li>Manage opportunities from:</li><li>Qualification</li><li>Proposal</li><li>Closing</li><li>Handle standard deals independently</li></ul>5. Vendor &amp; Product Alignment<ul><li>Work with Product Owners to:</li><li>Get pricing and quotations</li><li>Align with vendor offers and promotions</li><li>Ensure correct positioning of solutions</li></ul>6. Cross-Selling &amp; Upselling<ul><li>Identify opportunities to:</li><li>Introducing new products/vendors</li><li>Expand existing customer spending</li><li>Leverage internal teams to maximize account potential</li></ul>7. CRM &amp; Reporting Discipline<ul><li>Maintain accurate and up-to-date CRM records:</li><li>Opportunities</li><li>Forecasts</li><li>Activities</li><li>Provide regular sales forecasts and updates</li></ul>.Job Type: Full-timeWork Location: In person

Sales Account Manager

SoftTrend is a fast-growing MSP serving SMBs with license reselling, after-sales services, end-user software solutions, and internal products. We&rsquo;re now building two strategic products. We&rsquo;re looking for a talented UI/UX Product Designer to craft exceptional digital experiences for our marketplace.What you&rsquo;ll do:<ul><li>Design end-to-end user experiences for our marketplace, from research and wireframes to prototypes and visual designs.</li><li>Collaborate with product managers, developers, and stakeholders to bring designs to life.</li><li>Build and maintain a consistent design system for web and mobile.</li><li>Conduct user research and usability testing to continuously improve the product.</li><li>Advocate for user-centered design, accessibility, and intuitive interactions.</li></ul>What we&rsquo;re looking for:<ul><li>Strong portfolio with marketplace, SaaS, or e-commerce projects.</li><li>Proficiency in Figma, Sketch, Adobe XD, or similar tools.</li><li>Understanding of responsive web and mobile design.</li><li>Experience with user research, prototyping, and usability testing.</li><li>Great collaboration, communication, and problem-solving skills.</li></ul>Work Location: In person

UI/UX Product Designer

Job Description:<ul><li>Participate in installations, configurations, on-site customer training, and product demonstrations.</li><li>Maintain knowledge of various products and related technologies.</li><li>Participate in the implementation of new technologies, following senior engineers' guidance.</li><li>Collaborate with senior engineers on IT projects, learning from their expertise.</li><li>Monitoring system performance and proactively identifying potential problems for our customers.</li></ul>Job Requirement:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).</li><li>Experience with specific technologies (e.g., Active Directory, cloud computing platforms).</li><li>IT certifications (e.g., MCSA, CCNA).</li><li>Strong understanding of computer hardware and software.</li><li>Ability to work independently and as part of a team.</li><li>Excellent problem-solving and analytical skills.</li><li>Effective communication and interpersonal skills.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

System Engineer

We are looking for a dynamic and results‑driven Senior Recruiter with strong experience in high‑volume hiring. The ideal candidate will be responsible for sourcing, screening, and onboarding large numbers of candidates while maintaining excellent hiring quality and speed.Key Responsibilities<ul><li>Manage the full recruitment cycle for bulk or mass‑hiring projects.</li><li>Develop sourcing strategies across job boards, social media, recruitment campaigns, and talent pipelines.</li><li>Conduct interviews, assessments, and shortlisting for a variety of roles.</li><li>Coordinate with department heads to understand hiring needs and timelines.</li><li>Manage walk‑in interviews, hiring events, and recruitment drives.</li><li>Maintain recruitment dashboards, reports, and KPIs.</li><li>Ensure a positive candidate experience throughout the hiring process.</li><li>Work closely with HR and operations teams to support smooth onboarding.</li></ul>Qualifications<ul><li>5&ndash;10 years of experience in recruitment, preferably in mass hiring.</li><li>Strong interviewing and candidate evaluation skills.</li><li>Experience managing high‑volume hiring targets and tight deadlines.</li><li>Excellent communication and stakeholder‑management capabilities.</li><li>Ability to source candidates using creative and efficient recruitment channels.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Recruitment: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Senior Recruiter

We are seeking an experienced and strategic HR Manager to lead and oversee all human resources operations with a strong emphasis on large‑scale recruitment and workforce planning. The ideal candidate has extensive experience managing high‑volume hiring environments and building HR systems that support rapid organizational growth.Key Responsibilities<ul><li>Lead the HR function including recruitment, performance management, employee relations, and HR operations.</li><li>Establish and implement a comprehensive Performance Management System (PMS) across all departments.</li><li>Develop performance evaluation frameworks, KPIs, competencies, and appraisal tools to support the PMS.</li><li>Ensure the PMS is aligned with organizational goals and cascaded effectively across all levels.</li><li>Train managers and employees on performance cycles, feedback delivery, and performance improvement plans.</li><li>Monitor PMS outcomes and generate performance analytics to support promotions, development plans, and succession planning.</li><li>Develop and implement effective mass‑hiring strategies to support business expansion plans.</li><li>Oversee the end‑to‑end recruitment lifecycle for large workforce needs across multiple departments.</li><li>Design HR policies, SOPs, and frameworks that enhance organizational culture and compliance.</li><li>Partner with leadership to forecast manpower needs and create long‑term staffing plans.</li><li>Drive employee engagement, retention programs, and organizational development initiatives.</li><li>Ensure compliance with labor laws and internal regulations.</li><li>Manage HR teams, providing direction, coaching, and KPIs to ensure operational efficiency.</li></ul>Qualifications<ul><li>15+ years of HR experience, with proven expertise in mass recruitment.</li><li>Strong leadership, communication, and organizational skills.</li><li>Experience in high‑growth or high‑volume industries preferred.</li><li>Solid understanding of labor laws and HR best practices.</li><li>Ability to manage multiple projects and tight hiring timelines.</li></ul>Work Location: In person

HR Manager

Job Description<ul><li>Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).</li><li>Maintain accurate and detailed documentation for client environments, including network diagrams, site survey reports, and project handover manuals.</li><li>Act as the first point of contact for technical queries during the project implementation phase, resolving standard configuration issues and escalating complex problems to Senior Consultants.</li><li>Support the planning and execution of IT projects by tracking milestones and ensuring all technical prerequisites are met before on-site visits.</li><li>Actively work toward obtaining relevant industry certifications and staying updated on emerging technologies to provide better value to clients and the internal team.</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).</li><li>Experience with specific technologies (e.g., Active Directory, cloud computing platforms).</li><li>IT certifications (e.g., MCSA, CCNA).</li><li>Strong understanding of computer hardware and software.</li><li>Ability to work independently and as part of a team.</li><li>Excellent problem-solving and analytical skills.</li><li>Effective communication and interpersonal skills.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Active Directory: 1 year (Required)</li><li>Cloud Computing Platforms: 1 year (Required)</li></ul>License/Certification:<ul><li>MCSA (Preferred)</li><li>CCNA (Preferred)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Work Location: In person

Associate Technology Consultant

Join Softtrend and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.