Qureos Mentor

Software Technology, Inc.

Technology Coordinator
 Frackville, PA/On-Site
 12+ Months
 
SCI Mahanoy seeks a Technology Coordinator with 5 years of equivalent experience to include technical support for hardware and software. Required to have 5 years of experience with call tracking, ticketing software, and managing support issues.
 
***Candidates must be located in or near Frackville, PA to be considered for this position.***
 ***There will be virtual Teams interviews.***
 
This 100% onsite (301 Morea Rd, Frackville, PA 17932) position functions as the institution's Information Technology Coordinator. This position is required to complete IT duties inside and outside of the Institution. This job is hands on and is not a work from home position. Duties include troubleshooting automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, developing software applications for institutional use, facility administrator to the GTL Tablet/Kiosk system, and managing information technology related equipment and supplies.
 
Troubleshoot automation problems at SCI Mahanoy. Provide backup support to SCI Frackville, Allentown and Reading PBPPs. Perform equipment, software and network (inter-connectivity) diagnostic procedures. Research solutions and make recommendations where appropriate. Contact technical staff for support. Evaluate malfunctioning equipment to identify faulty parts or components and replace if feasible. Test repaired equipment to verify proper and consistent operation. Contact equipment/maintenance contract vendors to arrange for equipment maintenance. Track service calls to vendors to ensure work is satisfactorily completed. Restore data to file servers and workstations. Maintain problem log and document findings and resolutions.
 
Perform systems administration. Maintain expertise in desktop operating systems. Configure computer systems to meet Department of Corrections (DOC) and Office of Administration (OA) specifications. Administer the network. Add, change and delete user accounts and network resources. Maintain logs of the network configuration. Maintain and/or instruct users on the back-up procedures for desktop computers and servers. Transfer user files and programs as necessary. Conduct systems audits, ensuring equipment is properly configured, systems administrator password(s) have not been compromised, and only approved and licensed software is installed on machines. Review and submit forms for user IDs.
 
Install computer and network related equipment and software. Determine equipment, software and network requirements. Examine installation area for appropriate equipment environment. Arrange for the installation of appropriate telecommunications cabling systems. Upgrade and or install equipment and software to include the preparation of equipment for installation; inspection for completeness; installation of network cards, computer memory and other internal computer components; setting appropriate hardware configuration switches, jumpers and other settings; as well as the installation and configuration of appropriate software packages to include in-house developed applications. Deliver and install completed systems, testing operation of fully configured units in a network environment for proper and consistent operation.
 Maintain computer and network related equipment and software. Perform preventative maintenance. Develop and monitor maintenance contracts and warranties.
 Facility Administrator of the GTL Tablet/Kiosk System. Duties include resetting pins for inmates, unlocking tablets, reporting kiosk/tablet/offenders directly to GTL, and forward RMAs to institutions Property SGT. Notify GTL of kiosk issues and follow-up with GTL to ensure prompt servicing of kiosks.
 
Conduct annual inventory of computer and network related equipment and software. Utilize ServiceNow to record annual inventory results, receipt of new equipment, location changes and removals of obsolete and/or damaged equipment from service. Arrange for the return and/or destruction of obsolete and unserviceable computer equipment and software to include the preparation of computers by erasing and reformatting or physically destroying disk drives to ensure data cannot be recovered. Return to the MIS Bureau software which is no longer required. Prepare forms to request authorization to destroy unneeded software which was procured by the facility. Destroy and certify the destruction of software for which authorization to destroy has been received. Retain permanent records of all disposed computer equipment and software.
 
Provide technical assistance to users. Provide user support and answer technical questions regarding computer equipment, packaged and in-house software and the telecommunications network. Conduct staff training in the use of computer equipment and applications developed in-house. Identify user training deficiencies and communicate potential training needs to the appropriate managers/Training Coordinator. Read and interpret technical manuals and publications.
 
Perform liaison duties. Complete administrative tasks and paperwork. Exchange information with staff to include the MIS Bureau, Superintendent, Business Manager, Information Technology Generalist co-workers and other departments. Keep Business Manager fully apprised of the status of automated technology and its use throughout the facility, including any use which is not compliant with institutional, DOC or OA policy/recommendations. Prepare reports and correspondence.
 
Develop software applications for institutional use. Perform systems analysis and analyze current processes. Participate in analysis studies of present methods, applications, objectives and all pertinent data. Determine required resources. Document and disseminate findings. Develop plan of action and schedule implementation.
 
Design new or improved systems using automated technology equipment and techniques to produce the optimum solution to application needs of the institution and the most economical solution consistent with management objectives, equipment capabilities and personnel resources.
 
Manage automation related equipment and supplies. Review requests for equipment and software for appropriateness. Utilize the MIS Bureau Pre-Approved Acquisitions List to obtain approval for acquisition of equipment and software. Submit requests, along with recommendation, to the Bureau of MIS for items not on the preapproved list. Examine state contracts and research potential vendors for equipment and supplies. Prepare and track orders. Receive new equipment and supplies from vendors and verify items shipped are technically correct and consistent with items ordered. Store the equipment and supplies. Submit Computer Inventory forms and ensure items received are appropriately tagged and inventoried.
 
Highly desired to have a 4-year college degree or 5 years of equivalent experience to include technical support for hardware and software. Required to have 5 years of experience with call tracking, ticketing software, and managing support issues.
 
Perform related duties and special assignments as needed.

Technology Coordinator - Frackville, PA/On-Site

Senior Budget Analyst
 Indianapolis, IN/On-Site
 6+ Months
 
Position Description
 
This position is responsible for oversight of the budget to ensure that assigned areas are on target and will not exceed the approved budget, tracking and assisting in facilitating procurements, approving financial transactions, and answering routine and non-routine questions. This position analyzes and monitors expense trends.
 
This position is also expected to perform value added analysis and to provide recommended solutions and process improvements, which the position will work to implement with management approval.
 
A Day in the Life: 
The essential functions of this role are as follows: 
<ul>
<li>Serve as the primary point of contact for Child Support Bureau budget matters.</li>
<li>Performs value added analysis of operations and proposed contracts or new programs</li>
<li>Reviews Child Support Bureau budget. Follows up with senior management about any issues identified. Facilitates solutions to identified problems.</li>
<li>Manage federal grant funds and prepare required federal financial reports (e.g. OSCE 396)</li>
<li>Reconcile federal projects and submit monthly cash draws.</li>
<li>Assists the Director with developing the grant application</li>
<li>Assist the Director with maintaining the project budget and funding sources in PeopleSoft Financials</li>
<li>Reviews requests from county prosecutors for reimbursement</li>
<li>Actively tracks on and off boarding activity, prepares budget impact statements for all proposed personnel changes, updates and maintains an internal payroll projection bi-weekly.</li>
<li>Engages customers both inside the agency and outside to determine their information needs and develop actionable plans to address those needs.</li>
<li>Answer routine and non-routine questions from senior management regarding budget matters.</li>
<li>Approve financial transactions including personnel changes and procurements.</li>
<li>Mines and analyzes data from PeopleSoft Financials and HR to ensure compliance of general ledger posting with statutes and to develop value added analysis and reporting.</li>
</ul>
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
 
What We're Looking For: 
This position is for a Controller E6 who can provide high level financial consultative services to the agency in addition to preparing value added analysis and executing on recommendations and process improvements. They must interact with other team members, interested constituents both internal and external and with other State agencies. A background in or familiarity with Finance data, reporting, and controls is preferred.
 
What You'll Need for Success: 
<ul>
<li>Eight years full-time professional experience in research analysis; or related experience. Substitutions: Accredited college training may substitute for the required experience with a maximum substitution of four years (15 semester hours in Mathematics, Statistics, Economics, Business administration, Finance / Accounting, or a related area required.) Accredited graduate training may substitute for the required experience on a year for year basis with a maximum substitution of 2 years (15 semester hours in Mathematics, Statistics, Economics, Business Administration, Finance / Accounting, or related area required.)</li>
<li>Excellent written and verbal communication skills in both individual and group settings.</li>
<li>Must be proficient in Microsoft Office products</li>
<li>Familiarity or experience with financial reporting and financial systems</li>
<li>Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications.</li>
<li>Strong problem-solving skills with an emphasis on data driven solutions.</li>
<li>Excellent oral and written communication skills, especially related to the presentation of data.</li>
<li>Ability to work independently, anticipate problems and initiate corrective actions.</li>
<li>Ability to effectively prioritize a variety of projects</li>
<li>Ability to research and document findings.</li>
<li>Ability to establish and maintain effective working relationships</li>
</ul>
Supervisory Responsibilities/Direct Reports: 
<ul>
<li>This role does not provide direct supervision to direct reports.</li>
</ul>
Difficulty of Work: 
Work is broad in scope involving complex program elements, which require critical and analytical abilities. Employee receives a general outline of work and is expected to develop own methods within established policies. Work is diversified and involves multiple unrelated steps. Analytical thought is required to deal with complex data and situations. Employee exercises considerable independent judgment in formulating solutions, and in interpreting large data sets.
 
Responsibility: 
The Controller E6 is responsible for providing high quality consultative financial services to the agency. Recommendations from this position are likely to be implemented and can have a significant impact on agency and divisional operations. Job duties require significant independent judgement with minimal management oversight.
 
Personal Work Relationships: 
This individual will be expected to partner with agency personnel and related stakeholders working towards completion of assigned functions. Exceptional customer service is provided to agency partners and/or the public.
 
Physical Effort: 
<ul>
<li>This role performs work in an environment where sitting for extended periods of time could be expected.</li>
</ul>
Working Conditions: 
<ul>
<li>This role performs work in a standard office environment.</li>
</ul>
Competencies
 
<ul>
<li>Acquiring Information</li>
<li>Delivering High Quality Work</li>
<li>Making Accurate Judgments and Decisions</li>
<li>Solving Complex Problems</li>
<li>Communicating Effectively</li>
</ul>

Senior Budget Analyst - Indianapolis, IN/On-Site

Join Software Technology, Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Software Technology, Inc.

About Company

Technology Coordinator - Frackville, PA/On-Site

Senior Budget Analyst - Indianapolis, IN/On-Site