Qureos Mentor

Soho House & Co

<div>
 
 The role&hellip;
 
 
 
 At Soho House, the
 
 Front Desk Agent
 
 , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.
 
 
 A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property
 </li>
 <li>
 Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
 </li>
 <li>
 Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
 </li>
 <li>
 Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
 </li>
 <li>
 Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
 </li>
 <li>
 Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
 </li>
 <li>
 Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
 </li>
 <li>
 Team player with general phone etiquette and participate in Daily Shift briefings.
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 At least 1 year of similar role or customer service / facing role
 </li>
 <li>
 Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
 </li>
 <li>
 Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
 </li>
 <li>
 Problem solving skills and bring conflict resolution to any anticipated or current matter
 </li>
 <li>
 Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
 </li>
 <li>
 Strong communication skills and ability to understand and follow written and verbal instructions
 </li>
 <li>
 Flexible schedule and ability to work nights, weekends and holiday&rsquo;s (as needed)
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to work on your feet for at least 8 hours.
 </li>
 <li>
 Fast paced movements are required to go from one part of the club to others.
 </li>
 <li>
 Must be able to move, pull, carry or lift at least 40 pounds.
 </li>
 <li>
 Occasionally kneel, bend, crouch and climb as required.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
 <li>
 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
 </li>
 <li>
 Paid Time Off: Full- Time Employees have sick day's + vacation days
 </li>
 <li>
 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
 </li>
 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 </li>
 <li>
 Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
 </li>
 </ul>
</div>

Front Desk Agent (Part time)

<div>
 
 The Role&hellip;
 
 
 
 At Soho House, the
 
 Barista
 
 is responsible for preparing coffee, tea and other hot/cold caf&eacute; options. As a
 
 Barista
 
 , you will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages to order.
 
 
 A successful
 
 Barista
 
 will perform light Bartending duties such as prepare various coffee and tea drinks, upsell items, create recipes for seasonally influenced menu items, utilize proper equipment and ingredients, and handle basic cleaning duties. A
 
 Barista
 
 at Soho House is approachable, engaging, passionate about beverage and of course, a morning person with a love of coffee!
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Create rememberable and special experiences for all members and guests through exceptional delivery of coffee and espresso drinks.
 </li>
 <li>
 Classic caf&eacute; drink knowledge: the ability to make uniform coffee, espresso, and tea drinks.
 </li>
 <li>
 Educate all guests about Soho House &amp; Co coffee program; brewing methods, beverage blends, and preparation techniques as well as pairing food items to optimize and improve overall guest experience.
 </li>
 <li>
 Maintain up-to-date knowledge of menu items, seasonally influenced items, answer questions and accepting orders and payments via cash register.
 </li>
 <li>
 Complete AM checklist and preparing section for daily business levels and by grinding and blending coffee beans, brewing coffee and tea, slicing garnishes and serving items.
 </li>
 <li>
 Responsible for adhering to company and government sanitary and food/safety programs by washing glassware and utensils after each use, maintaining a clean work area.
 </li>
 <li>
 Serve food to customers seated at the bar, menu knowledge.
 </li>
 <li>
 Monitor and maintain coffee inventory of supplies to ensure service is always seamless and product is available to make drinks and sell beverage options.
 </li>
 <li>
 Performs other duties as assigned by supervisor/manager.
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 2+ years&rsquo; Barista and local caf&eacute; experience.
 </li>
 <li>
 Working knowledge of brewing coffee and espresso by grinding fresh beans.
 </li>
 <li>
 Strong communication and people skills.
 </li>
 <li>
 Flexible schedule and ability to work mornings and weekends as needed.
 </li>
 <li>
 Ability to multitask and thrive in a demanding and fast-paced environment.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to make periodical fast paced movements are required to go from one part of the property to others.
 </li>
 <li>
 Must be able to move, pull, carry or lift at least 20 pounds.
 </li>
 <li>
 Must be able to occasionally kneel, bend, crouch and climb is required.
 </li>
 <li>
 Must be able to perform physical activities such as lifting, cleaning, and stooping.
 </li>
 <li>
 Must be able to stand, walk, lift, and bend for long periods of time.
 </li>
 <li>
 Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
 <li>
 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
 </li>
 <li>
 Paid Time Off: Full- Time Employees have sick day's + vacation days
 </li>
 <li>
 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
 </li>
 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 </li>
 <li>
 Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
 
 
 </li>
 </ul>
 In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 Pay Range
 
 
 $12&mdash;$12 USD
</div>

Seasonal Barista - Soho House Dumbo

<div>
 
 The role&hellip;
 
 
 
 At Soho House, the
 
 Interior Designer
 
 will play an integral role in building our bespoke Soho Home Design consultation service based in our new Los Angeles studio. They will work with walk-in and virtual appointment requested clients to ensure that Soho Home not only meets but exceeds their design expectations. The interior designer is pivotal in educating both clients and team members on all aspects of the home collections.
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Actively build, maintain and grow relationships with existing and new Soho Home clients.
 </li>
 <li>
 Host and perform consultations within the store and virtually to define the customer&rsquo;s design brief.
 </li>
 <li>
 Create bespoke tailored design presentations including CAD plans and mood boards.
 </li>
 <li>
 Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects within their own home.
 </li>
 <li>
 Own each touch point of the client experience from initial contact right through to delivery, order management and logistics.
 </li>
 <li>
 Represent the Soho Home aesthetic and brand vision through all instalments.
 </li>
 <li>
 Hold a passion for interiors and a keen interest in immersing themselves into the Soho Home brand in order to become a leader in product and interior knowledge.
 </li>
 <li>
 Support the visual quality and standards throughout the store/studio space.
 </li>
 <li>
 Assist Retail Manager in the delivery of staff training.
 </li>
 <li>
 Design and host interior design workshops , talks and events alongside the events team.
 </li>
 <li>
 Performs other duties as assigned by supervisor/manager.
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2 + years experience within a design firm or furniture retail brand.
 </li>
 <li>
 Interior Design degree level qualification- BA
 </li>
 <li>
 Proficient user of Autocad , Adobe Indesign, photoshop and Microsoft office suite.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Highly organized with a natural flair for design and creativity.
 </li>
 <li>
 Passionate in people and maintaining relationships.
 </li>
 <li>
 Results oriented.
 </li>
 <li>
 Weekend work may be required
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to work on your feet for at least 8 hours.
 </li>
 <li>
 Must be able to move, pull, carry, or lift at least 50 pounds.
 </li>
 <li>
 Occasionally kneel, bend, crouch and climb as required.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
 <li>
 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
 </li>
 <li>
 Paid Time Off: Full- Time Employees have sick day's + vacation days
 </li>
 <li>
 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
 </li>
 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 
 
 </li>
 </ul>
 In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 Pay Range
 
 
 $70,304&mdash;$75,000 USD
</div>

Interior Designer - Soho Home Melrose

<div>
 
 The Role&hellip;
 
 
 
 At Soho House, a
 
 Bartender
 
 plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you&rsquo;ll ensure that the bar is fully operational, stocked, and always presented to the highest standard
 
 
 Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests.
 
 
 
 What's in it for you?
 
 
 
 <ul>
 <li>
 Weekly Pay
 </li>
 <li>
 Team meal whilst on shift prepared by our chefs
 </li>
 <li>
 Soho Friends Membership
 </li>
 <li>
 50% Team discount on Food &amp; Drink, 7 days a week
 </li>
 <li>
 Staff Room Rates
 </li>
 <li>
 Health Cash Plan (option to up to 2 additional dependents)
 </li>
 <li>
 Dental Plan (option to add up to 2 additional dependents)
 </li>
 <li>
 Birthday Day Off after 1 years' continuous service
 </li>
 <li>
 Up to 50% Staff Discount on Cowshed &amp; Soho Home
 </li>
 <li>
 In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
 </li>
 <li>
 Free Counselling Sessions
 </li>
 <li>
 Cookhouse &amp; House Tonic: Our Cookhouse &amp; Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
 </li>
 <li>
 Continuous training to develop yourself personally and professionally
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 
 
 </li>
 </ul>
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
 
 
 
 Key duties&hellip;
 
 
 
 <ul>
 <li>
 Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.
 </li>
 <li>
 Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.
 </li>
 <li>
 Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.
 </li>
 <li>
 Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.
 </li>
 <li>
 Ensure compliance with licensing, health &amp; safety, and hygiene standards always.
 </li>
 <li>
 Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.
 </li>
 <li>
 Process orders accurately using the POS system and ensure all billing is completed to club standards.
 </li>
 <li>
 Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.
 </li>
 <li>
 Handle member queries and feedback confidently, escalating any concerns to management as appropriate.
 
 
 </li>
 </ul>
 
 What We Are Looking For...
 
 
 
 <ul>
 <li>
 2 -3 years&rsquo; experience in similar capacity
 </li>
 <li>
 Strong cocktail knowledge, including classics, techniques, and spirits.
 </li>
 <li>
 Exceptional interpersonal skills and a confident, calm presence during busy services.
 </li>
 <li>
 Ability to work efficiently while maintaining high standards and attention to detail.
 </li>
 <li>
 Experience working with POS systems, stock control, and basic reporting.
 </li>
 <li>
 Team player with a flexible, professional, and positive attitude.
 </li>
 <li>
 Fluent in English, both written and spoken.
 </li>
 <li>
 Personal License or willingness to obtain one (preferred).
 
 
 </li>
 </ul>
 The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
 
 
 Pay Range
 
 
 &pound;15.50&mdash;&pound;15.50 GBP
</div>

Bartender - Mews House Mayfair, Central London

<div>
 
 The role&hellip;
 
 
 
 At Soho House a
 
 Host
 
 is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&amp;B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.
 
 
 A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation&rsquo;s arrival.
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner
 </li>
 <li>
 Answer high-volume phone lines and confidently answer standard Q&amp;A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail
 </li>
 <li>
 Create reservations for club/restaurants and assist F&amp;B Managers on the floor with service standards and service execution
 </li>
 <li>
 Punctuating all calls and interactions with friendliness, accuracy, and discretion
 </li>
 <li>
 Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly
 </li>
 <li>
 Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
 </li>
 <li>
 Influence a fun and positive atmosphere by being approachable and professional
 </li>
 <li>
 Performs other duties as assigned by supervisor/manager
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 3+ years&rsquo; experience in a similar role.
 </li>
 <li>
 Must have OpenTable and MICROS experience
 </li>
 <li>
 Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
 </li>
 <li>
 Problem solving skills and bring conflict resolution to any anticipated or current matter
 </li>
 <li>
 Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
 </li>
 <li>
 Strong communication skills and ability to understand and follow written and verbal instructions
 </li>
 <li>
 Flexible schedule and ability to work nights, weekends and holiday&rsquo;s (as needed)
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to work on your feet for at least 8-10 hours.
 </li>
 <li>
 Fast paced movements occasionally required to go from one part of the club to others.
 </li>
 <li>
 Must be able to understand and communicate clearly with guests, members, and coworkers.
 </li>
 <li>
 Must be able to reach and handle the computer, keyboard, and desktop items.
 </li>
 <li>
 Occasionally kneel, bend, crouch and climb as required.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
 <li>
 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
 </li>
 <li>
 Paid Time Off: Full- Time Employees have sick day's + vacation days
 </li>
 <li>
 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
 </li>
 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 </li>
 <li>
 Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
 
 
 </li>
 </ul>
 In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 Pay Range
 
 
 $23&mdash;$23 USD
</div>

Receptionist - Soho House West Hollywood