Qureos Mentor

Soho House & Co

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 We are looking for
 
 "Front Office Receptionist"
 
 with the qualifications below:
 
 
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 A complete understanding and ability to provide the service delivery expected by guests and Soho House members
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 Ability to work well under the pressure of coordinating many requests at any given time
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 Being approachable and reliable
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 Ability to be flexible as the job changes
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 Ability to work flexible hours, including weekends, holidays if necessary
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 Knowledge of Opera PMS System
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 Spoken and written fluency in English and in Turkish
 
 
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 </ul>
 
 Job Description
 
 
 
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 <li>
 Responsibility for the care of hotel guests throughout their visit
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 To use own initiative and to personally take any action appropriate to deliver a first class service
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 Responsibility for check-in, concierge duties and check-out
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 To meet, greet and bid farewell to all guests &ndash; with a smile and making eye contact
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 To escort guests to their room whenever possible and taking their luggage
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 Take responsibility for the presentation of the front of house
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 Fully understand and operate the telephone systems
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 Fully understand and operate the hotel property management system
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 Assist Reservation Team with hotel enquiries and reservations
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 Ensure good communication with all departments with guest&rsquo;s special requests and feedback whether good or bad
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 To be fully familiar with the hotel layout
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 Accountable for the Reception cash handling issues
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 To have a basic knowledge of the surrounding area in order to assist guests with their queries
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 To have a good product knowledge in order to increase sales whenever possible
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 To fully understand the bedrooms layout as well as their features and equipments
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 </ul>
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Front Desk Receptionist - Soho House Istanbul

Join Soho House & Co and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Soho House & Co

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Front Desk Receptionist - Soho House Istanbul