Qureos Mentor

SONITECH (SMC-PRIVATE) LIMITED

Candidate will be responsible for :<ul><li>Handling inbound calls and emails in a professional manner.</li><li>Resolving customer inquiries and requests and ensuring strong customer satisfaction</li><li>Escalating customer feedback as required</li><li>Supporting the sales team key planning and operations tasks to support the overall objective of the business</li><li>Attainment planning through effective goal setting to drive business</li><li>Providing pricing and contract support by providing the sales team with high-quality and competitive proposals</li><li>Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts</li><li>Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency</li></ul>Ideal Candidate<ul><li>Must have at least 2 years experience within a Customer Service or Sales Operations / Sales Support role, ideally within the IT Services Industry</li><li>Must possess excellent interpersonal as well as written and verbal communication skills.</li><li>Must have working knowledge of English Language Proficiency, Internet Sales, Business Development, Foriegn Clients Handling, Corporate Correspondence and CRM</li><li>Must be strong networker &amp; relationship builder</li><li>Must enjoy finding creative solutions to problems</li><li>Must be highly goal driven and work well in fast paced environments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative / Sales Executive (Early Morning Shift)

Join SONITECH (SMC-PRIVATE) LIMITED and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SONITECH (SMC-PRIVATE) LIMITED

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Customer Service Representative / Sales Executive (Early Morning Shift)