Qureos Mentor

Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Aurora (IL), United States
</div></div></div></div><div><div><div><div><p>Senior Order Entry Representative
</p></div></div></div></div><div><div><div><div><div>Who we are</div>
<div>
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands &ndash; Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron &ndash; we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.</div><br>
<div></div>
<div>
Aurora, IL</div>
<div><b>
Senior Order Entry Representative</b></div><br>
<div></div>
<div>
The Senior Order Entry Representative will perform administrative functions associated with entering orders and processing hearing aid products and Digital Wireless Accessories (DWA) systems.</div>
<div><b>
Responsibilities:</b></div>
<ul>
<li>May perform any or all of the following service order entry functions</li>
<li>Entering repair service orders for VA In The Ear (ITE)</li>
<li>Entering repair service orders for VA Sound Delivery System (SDS)</li>
<li>Entering service orders for Behind The Ear (BTE)/DWA</li>
<li>Entering service orders for commercial ITE</li>
<li>Entering service orders for commercial SDS</li>
<li>Entering Pick Pack and Ship Orders</li>
<li>Salesforce cases (review, print, and create)</li>
<li>Mis-shipment process</li>
<li>SAP regression testing</li>
<li>Enter annual school maintenance orders &ndash; (Summer Service Process)</li>
<li>May make outbound calls to clarify orders</li>
<li>Visual inspect orders and products</li>
<li>Identify defects/rejects and escalate as required</li>
<li>Active participation in quality improvement processes</li>
</ul>
<div><b>More about you:</b></div>
<ul>
<li>High school diploma or equivalent</li>
<li>Some College preferred</li>
<li>3+ years of data entry experience in a manufacturing environment</li>
<li>Strong written and verbal communication skills in English.</li>
<li>Self-directed and team oriented</li>
<li>Willingness to work in a team environment Good communication and interpersonal skills</li>
<li>Previously held Order Entry Representative role</li>
<li>SAP (or other ERP system) experience a plus</li>
<li>Excellent vision to read small font Must be able to sit for 7 hours a day Lift weight up to 20 pounds Ability to type on a keyboard Perform other duties as assigned</li></ul><br>
<div></div>
<div><b>
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova</b></div>
<div>
Don't meet all the criteria? If you&rsquo;re willing to go all in and learn we'd love to hear from you!</div><br>
<div></div>
<div>
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact</div><br>
<div></div>
<div><b>
 What we offer:</b></div>
<ul>
<li>Medical, dental and vision coverage*</li>
<li>Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts</li>
<li>TeleHealth options</li>
<li>401k plan with company match*</li>
<li>Company paid life/ad&amp;d insurance
<ul><li>Additional supplemental life/ad&amp;d coverage available</li>
</ul></li><li>Company paid Short/Long-Term Disability coverage (STD/LTD)
<ul><li>STD LTD Buy-ups available</li>
</ul></li><li>Accident/Hospital Indemnity coverage</li>
<li>Legal/ID Theft Assistance</li>
<li>PTO (or sick and vacation time), floating Diversity Day, &amp; paid holidays*</li>
<li>Paid parental bonding leave</li>
<li>Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)</li>
<li>Robust Internal Career Growth opportunities</li>
<li>Tuition reimbursement</li>
<li>Hearing aid discount for employees and family</li>
<li>Internal social recognition platform</li>
<li>D&amp;I focused: D&amp;I council and employee resource groups</li>
</ul>
<ul><li>Plan rules/offerings dependent upon group Company/location.</li></ul>
<div>
Starting Pay Rate: $24.00 an hour</div><br>
<div></div>
<div><b>
How we work:</b></div>
<div>
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.</div><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p>
</div></div><div><div><div><div>159187</div></div></div></div></div><p></p>

Senior Order Entry Representative

<div></div><div><div><div><p>Who we are</p><p>
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life&rsquo;s unforgettable moments.</p>
<p>We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.</p>
<p>If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.</p>
<p>Join Sonova. Create sense.</p>
</div></div><div><div><div><div>Valencia (CA), United States
</div></div></div></div><div><div><div><div><p>Principal Engineer, RoHS and Supplier Quality Assurance
</p></div></div></div></div><div><div><div><div>159217
</div></div></div></div><div><div><div><div><p>Who we are</p><br>
<p></p>
<p>
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands &ndash; Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron &ndash; we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.</p><br>
<p></p>
<p>
Valencia, CA - Hybrid</p><br>
<p></p>
<p><b>
Principal Engineer, RoHS and Supplier Quality Assurance</b></p><br>
<p></p>
<p>
The purpose of this role is to lead and coordinate compliance efforts related to international substance regulations, including REACH and RoHS, across the company&rsquo;s supplier base for materials and components used in Class III medical devices. This position ensures that product materials meet global regulatory requirements and that suppliers consistently adhere to stringent medical device standards such as 21 CFR 820, ISO 13485, ISO 14971, MDSAP, MDR, and relevant international environmental policies.</p><br>
<p></p>
<p>
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Serve as the strategic authority on global substance compliance (REACH, RoHS, etc.), ensuring integration across product lifecycle and supply chain.</li>
<li>Lead supplier data acquisition, SVHC assessments, and compliance risk mitigation, while overseeing Material Declarations, Certificates of Compliance, and IMDS/BOMCheck submissions.</li>
<li>Interpret emerging global regulations, conduct enterprise-level risk assessments, and translate technical requirements into business-aligned compliance strategies.</li>
<li>Direct advanced supplier quality programs, audits, and remediation efforts in alignment with ISO 13485, FDA QSR, MDR, and MDSAP standards for Class III medical devices.</li>
<li>Define supplier qualification frameworks, quality assurance protocols, and cross-functional defect management processes to strengthen long-term supplier partnerships.</li>
<li>Represent the company as subject matter expert in FDA/Notified Body inspections and industry forums, while mentoring teams and delivering compliance training.</li>
<li>Champion digital quality tools, executive dashboards, and KPI reporting to drive transparency, system integration, and continuous improvement in compliance performance.</li>
<li>Other duties as assigned.</li></ul><br>
<p></p>
<p><b>
</b></p><p><b>More about you:</b></p><br>
<p><b>
</b></p><div><b>Education
</b></div><ul><li>Bachelor&rsquo;s Degree in technical / scientific/engineering adjacent discipline.</li>
</ul>
<div><b>Nice to Have
</b></div><ul><li>Graduate Degree</li></ul><br>
<div></div>
<div><b>
Further Education
</b></div> <div><b>Nice to Have
</b></div><ul><li>Certified Quality Engineer</li>
<li>Advanced technical degree</li>
<li>Certified Lead Auditor 13485</li></ul><br>
<div></div>
<div><b>
Work Experience</b></div>
<ul>
<li>10+ years of progressive experience in Quality or Engineering in a regulated Industry.</li>
</ul>
<div><b>Nice to Have
</b></div><ul><li>Experience in the Class III medical device sector is strongly preferred</li>
<li>Reach/RoHS experience.
</li><li>Materials science experience.</li></ul><br>
<div></div>
<div><b>
Professional Competencies
</b></div><ul><li>Strong understanding of REACH, RoHS, and other substance regulations (e.g., TSCA, Prop 65).</li>
</ul>
<div><b>Nice to Have
</b></div><ul><li>Project Management competency</li>
<li>Root cause assessment / analysis skills including knowledge of Japanese problem-solving practices, black/green belt techniques, advanced statistical analysis skills related to problem solving/analysis</li></ul><br>
<div></div>
<div><b>
Language(s)/ Skills
</b></div><ul><li>English
</li></ul><div><b>Nice to Have
</b></div><ul><li>Spanish or German</li></ul><br>
<div></div>
<div><b>
</b></div><div><b>IT Skills
</b></div><ul><li>Microsoft Office/Engineering Software
</li></ul><div><b>Nice to Have
</b></div><ul><li>Agile PLM; SAP; Minitab;
</li><li>CAD / solid modeling knowledge, abilities, and experience.</li></ul><br>
<p></p>
<p><b>
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova</b></p>
<p>
Don't meet all the criteria? If you&rsquo;re willing to go all in and learn we'd love to hear from you!</p><br>
<div></div>
<div>
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova Human Resources.</div><br>
<div>
 </div><p><b>What we offer</b><b>:</b></p>
<ul>
<li>Medical, dental and vision coverage*</li>
<li>Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts</li>
<li>TeleHealth options</li>
<li>401k plan with company match*</li>
<li>Company paid life/ad&amp;d insurance
<ul><li>Additional supplemental life/ad&amp;d coverage available</li>
</ul></li><li>Company paid Short/Long-Term Disability coverage (STD/LTD)
<ul><li>STD LTD Buy-ups available</li>
</ul></li><li>Accident/Hospital Indemnity coverage</li>
<li>Legal/ID Theft Assistance</li>
<li>PTO (or sick and vacation time), floating Diversity Day, &amp; paid holidays*
</li><li>Paid parental bonding leave
</li><li>Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)</li>
<li>Robust Internal Career Growth opportunities
</li><li>Tuition reimbursement</li>
<li>Hearing aid discount for employees and family</li>
<li>Internal social recognition platform</li>
</ul>
<ul><li>Plan rules/offerings dependent upon group Company/location.</li></ul>
<p>
This role's pay range is between: $126,400/yr - $189,600/yr, compensation is based on skillset and location. This role is also bonus eligible.</p>
<p><b>
How we work:</b></p>
<p>
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.</p><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p></div></div></div><p></p>

Principal Engineer, RoHS and Supplier Quality Assurance

Join Sonova and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sonova

ABOUT_COMPANY

Senior Order Entry Representative

Principal Engineer, RoHS and Supplier Quality Assurance