Qureos Mentor

South Central Regional Medical Center

<div><h2 class="jobSectionHeader">Job Title:</h2><div>
Patient Account Specialist - Clinic Support Clerk<h2 class="jobSectionHeader">
Department:</h2>
Covington County Clinic Support<h2 class="jobSectionHeader">
Full Time</h2>
Location: Covington County- Collins, MS<h2 class="jobSectionHeader"> 
Job Summary</h2>
The Clinic Support Clerk completes the collections process for the clinics; this role is located in Covington County. This role is responsible for accurate payment posting, batch balancing, financial communication with patients and insurers, and supporting billing operations in accordance with industry standards.<h2 class="jobSectionHeader">
Minimum Qualifications</h2>
High School graduate; Experience filing and working insurance claims preferred; Medicare and Medicaid experience preferred; Working knowledge of computers; Excellent oral and written communication skills.<h2 class="jobSectionHeader">
Essential Duties &amp; Responsibilities</h2>
Demonstrate efficient use of electronic health records; Communicate financial information to patients and insurance companies accurately and respectfully; Balance daily TOS payment sheets; Balance patient and insurance ROA sheets; Prepare and balance payment batches Monday through Friday; Complete payment posting accurately and timely; Investigate and report payment discrepancies; Attend billing-related webinars, conferences, and in-services; Assist Finance Department with resolving discrepancies; Accurately document all payment activity; Perform additional duties as assigned.<h2 class="jobSectionHeader">
Physical Requirements</h2>
Primarily seated in a front desk/reception area; May involve occasional lifting of files or office supplies (up to 15 lbs); Frequent interaction with patients, staff, and providers. All candidates must be able to perform the essential functions of this position. Reasonable accommodations will be made in accordance with ADA. 
All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.</div></div>

CLINIC SUPPORT CLERK (COVINGTON COUNTY)

<div>Epic Billing Claims &amp; Electronic Remittance Analyst &ndash; Job Description
Position Summary
The Epic Billing Claims and Electronic Remittance Analyst is responsible for the design, build, optimization, and support of Epic Revenue Cycle functionality related to claims submission, remittance advice (ERA), and payer connectivity. This role partners closely with Revenue Cycle, Patient Financial Services, IT, and external payers to ensure accurate, timely billing and reimbursement while supporting continuous optimization and regulatory compliance.
Application Build &amp; Configuration<ul><li>
Configure, support, and optimize Epic Billing Claims, Electronic Remittance (ERA), and related Revenue Cycle workflows.</li><li>
Build and maintain claim formats, payer edits, remittance routing, adjustment reason codes and posting logic.</li><li>
Support clearinghouse integrations and payer connectivity.</li><li>
Configure and troubleshoot ANSI X12 transactions (837, 835, 276/277, 999).</li><li>
Maintain payers-specific rules, claim edits, and remittance mapping.</li></ul>
Claims &amp; Remittance Operations<ul><li>
Troubleshoot claim rejections, denials and remittance posting issues.</li><li>
Analyze payer responses and identify root causes of claim failures or posting discrepancies.</li><li>
Support electronic payment posting, secondary billing and reconciliation processes.</li><li>
Partner with billing and follow-up teams to improve first-pass claim acceptance and payment accuracy.</li></ul>
Optimization &amp; Reporting<ul><li>
Participate in optimization initiatives to improve claims throughput, reimbursement accuracy and cash flow.</li><li>
Analyze workflows and recommend system enhancements aligned with Epic best practices.</li><li>
Develop and maintain reports and dashboards related to claims status, remittance posting and payer performance.</li><li>
Support system upgrades, patches and new Epic functionality related to billing and remittance.</li></ul>
Collaboration &amp; Governance<ul><li>
Collaborate with operational stakeholders, payers, clearinghouses, and vendor partners.</li><li>
Participate in governance groups, optimization committees, and project workgroups.</li><li>
Assist with testing (unit, integrated, and user acceptance testing) for Revenue Cycle changes.</li><li>
Provide end-user training, documentation, and ongoing support.</li></ul>
Compliance &amp; Quality<ul><li>
Ensure Epic build and workflows comply with regulatory requirements (CMS, HIPAA, payer rules).</li><li>
Support audits related to billing, claims, and remittance processing.</li><li>
Follow change management and documentation standards.</li></ul>
Qualifications
Required<div><ul><li>
Bachelor&rsquo;s degree in Information Systems, Business, Healthcare Administration, or a related field; or equivalent experience.</li><li>
1&ndash;3+ years of Epic experience preferred (Hospital Billing, Professional Billings, Claims, and Remittance).</li><li>
Hands-on experience supporting revenue cycle with focus on claims and electronic remittance.</li><li>
Understanding of healthcare billing workflows and payer interactions.</li><li>
Knowledge of EDI transactions (837, 835) and remittance processes.</li></ul></div><ul><li>
Strong analytical, problem‑solving, and troubleshooting skills.</li><li>
Excellent communication and customer service abilities.</li></ul>
Preferred<ul><li>
Epic certification in Billing or willingness to obtain within 90 days.</li></ul>
Competencies<ul><li>
Ability to translate billing workflows into technical Epic configuration.</li><li>
Strong attention to detail and commitment to documentation accuracy.</li><li>
Ability to work both independently and collaboratively with clinical teams.</li><li>
Strong organization, time management, and prioritization skills in a fast‑paced environment.</li><li>
Discretion and ability to manage PHI and sensitive patient information.</li><li>
Experience with Epic Hyperspace, Reporting Workbench, SmartTools, or clinical decision support is a plus.</li></ul>
Work Environment<ul><li>
Standard office environment with hybrid or in‑office options based on organizational policy.</li><li>
Occasional after‑hours or on‑call support during upgrades, go‑lives, and critical clinical workflows.</li></ul></div>

BILLING CLAIMS & ELECTRONIC REMITTANCE ANALYST

<div>Position: Courier Tech
Department: Materials Management
Reports to: Department Supervisor
Created: 5/22/2025
Job Summary:
The Courier Tech plays a vital role in the healthcare and social assistance industry by ensuring the timely and safe delivery of medical supplies, documents, and equipment. This position is essential for maintaining the flow of operations within healthcare facilities, contributing to patient care and overall service efficiency. The Courier Tech will be responsible for navigating various routes, adhering to strict schedules, and ensuring compliance with safety and health regulations. By effectively managing deliveries, the Courier Tech helps to minimize delays in patient treatment and supports the operational needs of healthcare providers. Ultimately, this role is crucial in facilitating communication and logistics within the healthcare system, thereby enhancing the quality of care provided to patients.
Minimum Qualifications:<ul><li>
High school diploma or equivalent.</li><li>
Valid driver's license with a clean driving record.</li><li>
Ability to lift and carry heavy items as required.</li></ul>
Preferred Qualifications:<ul><li>
Previous experience in a courier or logistics role, preferably within the healthcare sector.</li><li>
Familiarity with medical terminology and healthcare operations.</li><li>
Basic knowledge of vehicle maintenance and safety protocols.</li></ul>
Responsibilities:<ul><li>
Transport medical supplies, documents, and equipment between healthcare facilities and departments in a timely manner.</li><li>
Maintain accurate records of deliveries and pickups, ensuring all items are accounted for and properly documented.</li><li>
Adhere to all safety and health regulations while handling sensitive materials, including hazardous substances and confidential documents.</li><li>
Communicate effectively with healthcare staff to coordinate delivery schedules and address any logistical challenges.</li><li>
Perform routine vehicle maintenance checks and report any issues to ensure safe and reliable transportation.</li></ul>
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing delivery schedules and maintaining accurate records. Effective communication skills are crucial for interacting with healthcare staff and ensuring that all logistical needs are met promptly. Attention to detail is necessary when handling sensitive materials, as it helps to prevent errors and maintain compliance with regulations. Preferred skills, such as familiarity with medical terminology, enhance the Courier Tech's ability to navigate the healthcare environment efficiently. Additionally, basic vehicle maintenance knowledge contributes to the overall reliability and safety of transportation operations.</div>

COURIER TECH

Join South Central Regional Medical Center and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

South Central Regional Medical Center

About Company

CLINIC SUPPORT CLERK (COVINGTON COUNTY)

BILLING CLAIMS & ELECTRONIC REMITTANCE ANALYST

COURIER TECH