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Southeast Orthopedic Specialists

Southeast Orthopedic Specialists is a leading provider of orthopedic and spine care in Northeast Florida, established in 2001. The organization is dedicated to making high-quality, five-star orthopedic services accessible to the community. With multiple locations and a commitment to innovation, they offer advanced treatment options and specialize in various musculoskeletal care aspects, including non-surgical and surgical solutions. Their team focuses on delivering superior patient outcomes and maintaining high standards of care through partnerships with like-minded healthcare groups.

<div>TEAM CARE COORDINATOR (SURGICAL)

SOUTHSIDE CLINIC | FULL-TIME | BENEFITS PACKAGE | COMPETITIVE COMPENSATION |Jacksonville, FL

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following:
<ul>
<li>Competitive Health &amp; Welfare Benefits</li>
<li>Monthly stipend to use toward ancillary benefits</li>
<li>HSA with qualifying HDHP plans with company match</li>
<li>401k plan after 6 months of service with company match</li>
<li>Employee Assistance Program that is available</li>
<li>Employee Appreciation Days &amp; Events</li>
<li>Paid Time Off &amp; Paid Holidays</li>
<li>AND MORE!</li>
</ul>
As Southeast Orthopedic Specialists continues to grow, we are hiring a Team Care Coordinator (Surgical) for our Southpark Clinic located in St. Augustine, FL! Please see the functions and requirements listed below, as they are necessary to be considered for this role:

ESSENTIAL FUNCTIONS
<ul>
<li>Accurately and thoroughly document medical visits including accompanying the provider into the patient exam room in order to transcribe intake, history, procedures, physical examinations and plan as given by the provider and patient.</li>
<li>Assist with in-office procedures such as aspirations, injections, suture removal, etc.</li>
<li>Completes all disability forms/FMLA paperwork.</li>
<li>Call in prescriptions and refills as authorized by the provider.</li>
<li>Handle/triage all patient phone calls.</li>
<li>Schedule patient appointments and procedures.</li>
<li>Work with WC adjusters, home health agencies and nurse case managers.</li>
<li>Manage the Physician&rsquo;s and PA&rsquo;s surgical and clinical schedules.</li>
<li>Submit or Renew Physical therapy orders.</li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>High school diploma/GED or equivalent working knowledge preferred.</li>
<li>Medical Background, Taken an Anatomy Class, Certified Medical Assistant, College degree(s) relating to Anatomy/Healthcare.</li>
<li>Knowledge of community health services.</li>
</ul>
SKILLS
<ul>
<li>Strong organizational and demonstrates the ability to maintain accurate notes and records.</li>
<li>Strong interpersonal skills.</li>
<li>Strong typing and computer skills.</li>
<li>Attention to detail and follow-through.</li>
<li>Excellent time management and ability to work under pressure.</li>
</ul>
ABILITIES
<ul>
<li>Ability to type 40wpm.</li>
<li>Ability to multi-task and work under pressure.</li>
<li>Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as 
required.</li>
<li>Ability to determine appropriate course of action in more complex situations.</li>
<li>Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.</li>
<li>Ability to maintain confidentiality of all medical, financial, and legal information.</li>
<li>Ability to complete work assignments accurately and in a timely manner.</li>
<li>Ability to communicate effectively, both orally and in writing.</li>
<li>Ability to handle difficult situations involving patients, physicians, or others in a professional manner.</li>
</ul>
ENVIRONMENTAL WORKING CONDITIONS
<ul>
<li>Normal office environment and some travel between clinics in assigned region.</li>
<li>Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.</li>
</ul>
PHYSICAL/MENTAL DEMANDS
<ul>
<li>Involves sitting approximately 90 percent of the day, walking or standing the remainder.</li>
<li>Travel required.</li>
</ul>
ORGANIZATIONAL REQUIREMENTS
<ul>
<li>HOPCo Mission, Vision and Values must be read and signed.</li>
</ul>
** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. **<h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
High School or better</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Team Care Coordinator, Surgical

<div>Team Care Coordinator/ Lead Medical Scribe

Full-Time | Jacksonville, FL &ndash; US1 Location

 Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region&rsquo;s trusted leader in orthopedic medicine&mdash;delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.

 As Southeast Orthopedic Specialists continues to grow, we are seeking a Team Care Coordinator to be the central point of contact for patients, providers, and the healthcare team. This role is key to ensuring patients receive seamless, timely care while supporting providers with clinical and administrative tasks.

What We Offer

Here&rsquo;s a sneak peek of the awesome perks our Full-Time Team Members enjoy: 
Competitive health &amp; welfare benefits, HSA
 
Monthly stipend for extra coverage 
401(k) with company match 
24/7 Employee Assistance Program 
PTO, paid holidays, AND appreciation events &hellip;plus, so much more!

GENERAL SUMMARY
<ul>
<li>Serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery.</li>
<li>Guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions.</li>
<li>Support providers by handling administrative and clinical tasks that allow more face-to-face patient care.</li>
</ul>
Essential Functions
<ul>
<li>Document patient visits accurately, including history, procedures, exams, and provider plans.</li>
<li>Assist with in-office procedures (injections, aspirations, suture removal).</li>
<li>Complete disability/FMLA paperwork and call in prescriptions/refills.</li>
<li>Schedule appointments and procedures; triage patient calls.</li>
<li>Coordinate with WC adjusters, home health agencies, and nurse case managers.</li>
<li>Manage provider schedules and submit/renew physical therapy orders.</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED or equivalent (medical background or relevant coursework preferred).</li>
<li>CMA certification or college degree in healthcare/anatomy is a plus.</li>
<li>Strong organizational, typing, and computer skills.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Ability to multi-task, work under pressure, and maintain confidentiality.</li>
<li>Typing speed of 40+ WPM; ability to work independently while supporting team efficiency.</li></ul> 


This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, 
abilities and working conditions may change as needs evolve.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Team Care Coordinator

Join Southeast Orthopedic Specialists and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Southeast Orthopedic Specialists

About Company

Team Care Coordinator, Surgical

Team Care Coordinator