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Space Integrated Solutions (Pvt). Ltd.

1. RESPONSIBILITIESA. Client Relationship Management &middot; Act as the primary point of contact for clients seeking auto transport services. &middot; Understand client needs, provide quotes, and offer tailored transportation solutions. &middot; Ensure exceptional customer service throughout the shipping process, from inquiry to delivery.B. Coordination and Scheduling &middot; Arrange transport schedules with carriers, ensuring timely pick-up and delivery. &middot; Communicate shipment details and updates to clients and carriers. &middot; Resolve any logistical challenges or delays effectively.C. Carrier Liaison &middot; Build and maintain relationships with reliable carriers. &middot; Verify carrier credentials, insurance, and compliance with legal and regulatory standards. &middot; Negotiate rates and contracts with carriers to secure cost-effective services.D. Documentation and Compliance &middot; Prepare and manage shipping documentation, contracts, and invoices. &middot; Ensure compliance with all federal, state, and local transportation regulations. &middot; Stay informed about industry standards, licensing requirements, and legal obligations.E. Market Analysis and Strategy &middot; Monitor market trends and competitor activities to optimize pricing and services. &middot; Identify opportunities to expand services and grow the client base.F. Data Accuracy and Reporting &middot; Maintain accurate records of shipments, customer information, and financial transactions. &middot; Provide regular reports on performance metrics, client feedback, and market trends.G. Privacy and Data Protection &middot; Ensure all client and company data is handled securely and confidentially. &middot; Adhere to company policies and legal standards for data privacy, such as GDPR or CCPA. &middot; Safeguard sensitive information, including payment details, client records, and business strategies, from unauthorized access or misuse. &middot; Implement and support the company&rsquo;s cybersecurity measures to protect data integrity.H. Conflict Resolution &middot; Address client concerns or disputes promptly and professionally. &middot; Work collaboratively to find resolutions that align with the company&rsquo;s values and client satisfaction.I. Promoting the Company&rsquo;s Reputation &middot; Represent the company in a professional and ethical manner. &middot; Uphold Vertex Carship's standards of service excellence and integrity.J. Business Development Requirement &middot; Find at least three dealerships, auctions, or showrooms each month as part of the agent&rsquo;s business development responsibility. &middot; Cultivate and expand the company's network by building relationships with these businesses to generate leads and secure new clients. &middot; Leverage connections to foster new opportunities for transport services and ensure continued company growth.K. Continuous Improvement &middot; Seek feedback from clients and carriers to improve processes and services. &middot; Participate in training programs to enhance skills and industry knowledge.Job Types: Full-time, Internship Contract length: 3 monthsPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Client Relationship Management

Join Space Integrated Solutions (Pvt). Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Space Integrated Solutions (Pvt). Ltd.

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Client Relationship Management