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Spark Residence L.L.C

Hotel receptionist job description and duties<ul><li>Greet, welcome, and check in new guests</li><li>Inform guests of policies during the check-in process</li><li>Answer calls and direct calls to appropriate parties</li><li>Relay information to guests, such as hotel rates, services, hours</li><li>Make reservations, confirm reservations, and cancel reservations if needed</li><li>Ensure guests are in appropriate rooms</li><li>Answer all guest questions</li><li>Field guest requests and relay to appropriate parties</li><li>Verify guests&rsquo; payment methods</li><li>Deliver room keys, give guests directions to their rooms</li><li>Maintain records of guest room bookings</li><li>compute guests&rsquo; bills and post charges</li><li>Accommodate guests with extra pillows, cots, toiletries</li><li>Send messages to guests</li><li>Pick up mail, packages, and documents for guests</li><li>Field guest requests both in-person and by phone</li><li>Tell guests about local services, attractions, and dining options</li><li>Meet with housekeeping staff regularly</li><li>Create incident reports, daily activity logs, or other documents requested by management</li><li>Book and schedule conference rooms</li><li>Help with administrative and clerical tasks as needed</li><li>Maintain a positive attitude at all times</li><li>Help guests access the internet and WIFI</li><li>Go over all guest payments and charges during check-in and check-out as needed</li><li>Process credit cards and accept cash</li><li>Tell housekeeping when clients vacate rooms</li><li>Monitor guest&rsquo;s visitors to the hotel</li><li>Enforce hotel rules and regulations</li><li>Alert management of any wrongdoing or guest misconduct</li><li>Report emergencies to the authorities</li><li>Keep an orderly front desk and reception area</li><li>Have you graduated from high school or have their GED</li><li>Possess strong customer relations experience</li><li>Have you worked in the hospitality industry before or worked with guests in some capacity</li><li>Be proficient in Microsoft Office, Excel</li><li>Understand the booking and payment systems most hotels use, or be willing to learn</li><li>Possess strong mathematics skills</li><li>Possess administrative skills</li><li>Possess above-average writing and verbal skills</li><li>Be fluent in English and possibly Arabic</li></ul>*Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Receptionist (Female Arabic Speaker)

Join Spark Residence L.L.C and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Spark Residence L.L.C

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Receptionist (Female Arabic Speaker)