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Speed O Garage

Job Title: Service Advisor &amp; EstimatorLocation: Al Quoz 4, DubaiCompany: Speed O GarageJob Type: Full-time, In-PersonJob SummaryWe are looking for an experienced and customer-focused Service Advisor &amp; Estimator to manage customer communication, prepare accurate quotations, coordinate with technicians, and ensure smooth workflow in the workshop.The ideal candidate must be confident, responsible, and knowledgeable about automotive services.Key ResponsibilitiesCustomer Handling (B2C &amp; B2B)<ul><li>Greet walk-in, WhatsApp and phone customers professionally</li><li>Understand customer complaints and vehicle issues</li><li>Maintain strong customer relationships and follow-up</li><li>Provide clear explanations of recommended services</li></ul>Estimation &amp; Quotation<ul><li>Inspect vehicles with technicians to understand faults</li><li>Prepare accurate quotations for labour + parts</li><li>Provide estimates for mechanical, electrical, AC, suspension, and major/minor services</li><li>Send itemized quotations to customers and take approvals</li></ul>Workshop Coordination<ul><li>Create job cards with correct details</li><li>Assign jobs to mechanics and monitor progress</li><li>Coordinate with the parts department/suppliers</li><li>Ensure all approved jobs are completed correctly</li></ul>Billing &amp; Delivery<ul><li>Ensure final QC before vehicle delivery</li><li>Prepare and explain invoices clearly</li><li>Handle payment collection and closing job cards</li></ul>Follow-Up &amp; Retention<ul><li>Follow up on pending approvals</li><li>Call customers after service for feedback</li><li>Manage B2B fleet accounts professionally</li></ul>Required Skills &amp; Experience<ul><li>Minimum 1&ndash;3 years experience as Service Advisor / Estimator in UAE (preferred)</li><li>Strong knowledge of automotive repairs &amp; parts</li><li>Excellent communication skills (English required; Hindi/Arabic added advantage)</li><li>Ability to prepare accurate quotations</li><li>Good computer skills (WhatsApp, Excel, garage management systems)</li><li>Customer-focused and professional attitude</li><li>Must be available to work full-time in Al Quoz</li></ul>Education<ul><li>Diploma or technical background preferred</li><li>Automotive experience is mandatory</li></ul>Salary &amp; Benefits<ul><li>Competitive salary (based on experience)</li><li>Attractive incentive/commission structure</li><li>Staff benefits + career growth</li><li>Friendly and professional work environment</li></ul>Working Hours<ul><li>9 hours per day</li><li>6 days a week</li></ul>How to ApplySend your CV via WhatsApp or Email: speedogarage@gmail.com0521241301speedogarages@gmail.comAl Quoz 4 &ndash; Near Emirates GlassJob Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthWork Location: In person

Service Advisor

Join Speed O Garage and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Speed O Garage

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Service Advisor