Urwah Admin

Spotify

<div><div><div><div><div><div>Support &amp; Operations</div></div></div></div><div><div>
Permanent</div></div><div><div>
United States of America (Home Mix)</div></div><div><div>
We&rsquo;re looking for a forward-thinking Learning &amp; Development Specialist (Instructional Designer) who&rsquo;s passionate about designing personalized, tech-enabled learning experiences that prepare our Customer and Creator Support advisors to handle complex conversations and troubleshooting. This role blends learning design, technology, and operations, helping to shape how our advisors learn, grow, and perform in an increasingly AI-powered environment.</div></div><div><div><div><br>
</div><div>You&rsquo;ll design learning experiences that span the full advisor journey&mdash;from onboarding and continuous development to skill mastery and performance enablement&mdash;while helping us evolve into a Learning Operations function that&rsquo;s scalable, data-driven, and human-centered.</div></div></div></div><div><div><p>
What You'll Do</p><ul><li>
Build tailored, data-supported learning experiences that match advisor performance indicators and apply the Advisor Skills Matrix to offer precise development at a wide-reaching level.</li><li>
Develop AI-assisted, simulation-based learning and bot-led training experiences to mirror real customer interactions and strengthen advisor confidence in complex, judgment-based scenarios.</li><li>
Incorporate advisor assist technologies into learning design, helping advisors master new tools and workflows that enable faster, more accurate customer resolutions.</li><li>
Create content across a range of formats, including micro-learning, video, gamified challenges, and just-in-time modules, to keep learning engaging and adaptive to different learning styles.</li><li>
Use generative AI and emerging tools to streamline content development, personalize experiences, and scale high-quality learning efficiently.</li><li>
Partner with our global training team, operations, and stakeholders to embed learning into the advisor lifecycle, from onboarding through continuous upskilling and re-skilling.</li><li>
Support the integration of the Advisor Skills Matrix and learning-performance dashboards into the broader coaching framework, ensuring data directly informs learning priorities.</li><li>
Collaborate with site trainers to empower strategic thinking to facilitate simulations, coach critical thinking, and guide human-AI collaboration.</li><li>
Help shape new skilling pathways for advisors that support growth into specialized, white glove, roles.</li><li>
Contribute to building an integrated learning platform and ecosystem that connects content, data, and coaching tools for a flawless, personalized learning experience.</li><li>
Conduct ongoing needs analysis to identify skill gaps, emerging training requirements, and opportunities to align learning initiatives with operational goals.</li><li>
Analyze learning outcomes and performance data to iterate and improve content, ensuring training drives measurable improvements in advisor performance.</li><li>
Contribute to the development and enhancement of learning analytics dashboards that connect training initiatives to business results.</li></ul></div></div><div><div><p>
Who You Are</p><ul><li>
3+ years experience designing impactful blended learning experiences across ILT, eLearning, and other engaging formats.</li><li>
Tech-forward: You&rsquo;re excited about demonstrating AI and emerging tech to create dynamic learning solutions and improve efficiency.</li><li>
Analytical &amp; Creative: You balance storytelling and creativity with data and insights to build effective learning.</li><li>
Collaborative: You thrive in cross-functional environments and can align learning design with business priorities and operational needs.</li><li>
Curious &amp; Adaptive: You&rsquo;re energized by change and thrive in environments that challenge you to innovate and evolve how people learn.</li><li>
Skilled: You have solid understanding of tools like Articulate Storyline, Rise, or Captivate; LMS platforms; and editing tools like Camtasia or Audacity.</li></ul></div></div><div><div><p>
Where You'll Be</p><ul><li>
This role is based in the United States.</li><li>
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home</li></ul></div></div><div><div><p>
Learn about life at Spotify</p></div><div><div>
The United States base range for this position is $68,258- 97,511. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays, paid sick leave. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance.</div><div></div><div><br>
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.</div><div></div><div><br>
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.</div><div></div><div><br>
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.</div></div></div><div><div><p>
Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Specialist, CS Content and Design- 18m Fixed Term Contract

<div><div><div><div><div><div>Global Affairs</div></div></div><div><div>
Legal Affairs</div></div></div><div><div>
Permanent</div></div><div><div>
New York</div></div><div><div>
At Spotify, our mission is to unlock the potential of human creativity&mdash;by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be inspired by it. Legal Affairs sits at the heart of this mission, ensuring that Spotify meets its obligations under an evolving global regulatory landscape while championing user safety, transparency, and trust.</div></div><div><div><div><br>
</div><div>The Team</div><div><br>
</div><div>Spotify&rsquo;s Consumer, Competition, Markets &amp; Regulatory (CCMR) team within Legal Affairs leads the company&rsquo;s global approach to digital-platform regulation. We interpret, implement, and operationalize laws such as the EU Digital Markets Act (DMA), EU Digital Services Act (DSA), the UK Online Safety Act (UK OSA), the Australian Online Safety Act (AUS OSA), and similar frameworks worldwide. Working closely with Legal stakeholders, Trust &amp; Safety, Public Policy, Product, Design, and Engineering, we design compliance programs that protect users and support Spotify&rsquo;s strategic goals.</div><div><br>
</div><div>Why Join Us</div><div><br>
</div><div>You&rsquo;ll be part of the team that translates global regulation into Spotify&rsquo;s next-generation compliance strategy&mdash;balancing innovation, user trust, and responsible growth. If you thrive at the intersection of law, technology, and program design, and want to shape how Spotify meets the world&rsquo;s evolving regulatory expectations, we&rsquo;d love to hear from you.</div></div></div></div><div><div><p>
What You'll Do</p><ul><li>
Drive the development and execution of Spotify&rsquo;s cross-functional compliance programs under emerging digital-platform, content-regulation, and transparency laws (e.g., DMA, DSA, UK OSA, AUS OSA, US state platform laws).</li><li>
Build and manage regulatory readiness assessments, risk assessments, and implementation plans across multiple jurisdictions.</li><li>
Coordinate with product, legal, policy, and data teams to translate regulatory requirements into practical operational controls and reporting processes.</li><li>
Lead the documentation of compliance evidence, record-keeping, and audit trails for regulatory filings and responses.</li><li>
Support responses to regulatory requests for information (RFIs) and audits, ensuring timely, accurate, and consistent submissions.</li><li>
Develop internal training, playbooks, and communications to embed compliance awareness across business functions.</li><li>
Partner with Product and Trust &amp; Safety to evaluate and monitor technical safeguards, content-moderation systems, and age-assurance mechanisms.</li><li>
Track legislative developments and advise leadership on evolving compliance expectations and risk exposure.</li></ul></div></div><div><div><p>
Who You Are</p><ul><li>
You have 6+ years&rsquo; experience in regulatory compliance, risk management, or legal program management in a global tech, digital-platform, or media environment.</li><li>
Experienced with online-platform regulation, such as the DMA, DSA, UK OSA, AUS OSA, COPPA, and comparable laws.</li><li>
Proven project-manager with the ability to coordinate complex, cross-functional programs with competing deadlines.</li><li>
Excellent communicator with experience briefing senior stakeholders and regulators.</li><li>
Able to translate complex regulatory obligations into clear business and technical actions.</li><li>
Skilled at building governance frameworks, metrics, and documentation to evidence compliance.</li><li>
Comfortable working across global time zones and cultures in a fast-paced, ambiguous environment.</li><li>
Compliance or risk certifications (CIPP/E, CCEP, etc.) or equivalent regulatory background preferred; consultant services experience and/or a law degree a plus.</li></ul></div></div><div><div><p>
Where You'll Be</p><ul><li>
This role is based in New York, NY.
</li><li>We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.
</li></ul></div></div><div></div><br>
<div><div><p>Learn about life at Spotify</p></div><div><div>
The United States base range for this position is $93,473 - $133,533 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.</div><div></div><div><br>
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.</div><div></div><div><br>
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.</div><div></div><div><br>
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.</div></div></div><div><div><p>
Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Regulatory Operations Specialist

<div><div><div><div><div><div>Engineering</div></div></div><div><div>
Backend</div></div></div><p></p><div><div>
New York</div></div><div><div>
Spotify is looking for a Backend Engineer to join our Data Infrastructure engineering organization. You will forge new ground in how we help teams at Spotify build analytics for internal and Music industry facing tools. Our platform enables capabilities that include showing artists how many streams their latest release has to informing internal teams about their cloud resource usage.
</div></div><div></div><div><div><br>
<div>As a part of a platform team, you will help exemplify, measure and raise the reliability of data infrastructure of squads across different verticals within Spotify. You&rsquo;ll work closely with engineers to provide OLAP capabilities to build dynamic, reliable data visualizations and share responsibility with them in diagnosing, resolving, and preventing production issues. We are strong believers in engineering teams taking operational responsibility for their products and work hard to support them in this.</div></div></div></div><div><div><p>
What You'll Do
</p><ul><li>Build, operate, and evolve data analytics platform that includes backend services as well as OLAP data store (Druid) for teams building analytics across Spotify.</li><li>
Build internal tooling, libraries, and services that streamline integration patterns with our analytics platform.</li><li>
Advocate for best practices in service design, data modeling, schema evolution, and contract testing to ensure long-term maintainability.</li><li>
Work in an autonomous, mult-functional environment and collaborate with squads across Spotify to continuously iterate and deliver on new product objectives.</li></ul></div></div><div><div><p>
Who You Are</p><ul><li>
3+ years of relevant experience with distributed datastores, and backend services.</li><li>
Proficient in Java and excited to learn Kubernetes, Terraform.</li><li>
Understanding of data modeling, dimensional schemas, and analytical query patterns.</li><li>
Experience building internal developer tools, libraries, or shared services that support large engineering organizations.</li><li>
Strong sense of ownership of service quality, SLOs, and operational excellence.
</li><li>Familiar with OLAP databases or analytics warehouses (e.g., Druid, ClickHouse, Pinot, BigQuery, Snowflake). Experience with Druid is a strong plus.</li><li>
Comfort with metrics-driven development and observability stacks (Prometheus, Grafana, similar).
</li><li>You are a good communicator and an empathetic, attentive listener with the capability to anticipate the needs of partners</li><li>
You are deeply curious, and enjoy exploring both technical and organizational problems and domains.</li><li>
You are eager to learn new technologies and to expand your area of expertise</li></ul></div></div><div><div><p>
Where You'll Be
</p><ul><li>This role is based in NYC</li><li>
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.</li></ul></div></div><div><div><p>
Learn about life at Spotify</p></div><div><div>
The United States base range for this position is $125,562- $179,374 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.</div><div></div><div><br>
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.</div><div></div><div><br>
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.</div><div></div><div><br>
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.</div></div></div><div><div><p>
Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Backend Engineer , Data Infrastructure

<div><div><div><div><div><div>Product</div></div></div><div><div>
Partnerships</div></div></div><div><div>
Permanent</div></div><div><div>
Dubai</div></div><div><div>
We are looking for a Manager, Partner Product and Delivery, who will join our team spread across the globe, and help lead Spotify's Premium Partnerships projects in Asia / Middle East / Africa. You will have the operational and day-to-day responsibility to lead the technical implementation and performance of the partnerships. You will report directly to the Associate Director, Partner Product and Delivery.</div></div></div><div><div><p>
What You'll Do</p><ul><li>
Participate in initial discussions with potential partners, explaining how partners can distribute premium offerings in different ways.</li><li>
Work with the business team on the technical setup of the partnership.</li><li>
Ensure that Spotify's commitments in a partner relationship are delivered, as well as follow-up on the partner's commitments.</li><li>
Document all actions with partners for keeping track of changes.</li><li>
Develop our tooling together with R&amp;D to make sure we can scale the business.</li></ul></div></div><div><div><p>
Who You Are</p><ul><li>
Detailed working experience within telecom, Internet start-up, media or the digital music industry.
</li><li>Technology background with project and/or product focus.
</li><li>Bachelor's degree in Computer Science or equivalent experience.</li><li>
Proficient in written and spoken English, additional languages Arabic and French are considered a merit.</li><li>
A self-going can do demeanour, you won&rsquo;t be afraid to step in when needed.</li><li>
You understand that collaboration and team play is key to success!</li><li>
Strong presentation skills and shown success in working directly with partners.</li><li>
A proven record in technical leadership, explaining sophisticated relations both to technical and business people.</li><li>
Experience working under deadlines and prioritizing multiple projects simultaneously.</li><li>
Willing to travel to meet partners.</li><li>
You are proficient with REST APIs, SQL and big data analytics such as BigQuery, Product and Project tools, such as JIRA and Github, Productivity tools such as Gemini, ChatGPT, Common understanding of AI functionality, Unix and Shell scripting</li><li>
Experience in writing software in one or more languages such as Java or Python will be advantageous</li></ul></div></div><div><div><p>
Where You'll Be</p><ul><li>
We offer you the flexibility to work where you work best! For this role, the preferred location is Dubai or in the region as long as we have a work location.</li><li>
This team operates within the GST time zone for collaboration</li></ul></div></div><div><div><p>
Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Manager, Partner Product and Delivery

<div>
 At Spotify, we&rsquo;ve connected millions of people to their favorite songs and created a service that people use to discover and enjoy the music and podcasts they love. We&rsquo;ve launched in 184 markets&hellip;and counting! We strive to revolutionize the way people consume music and podcasts, and we&rsquo;ll need some very talented people to help us achieve our mission.
 <br/>
 <br/>
 We&rsquo;re hiring a Legal Counsel to join the Markets and Regulatory Legal team. This role will help support our commercial businesses, with a focus on India and the APAC region, but will help to support global projects as well. This role can be based in Mumbai, India.
 <br/>
 <br/>
 The Markets and Regulatory Legal Team supports a broad range of teams and functions within the company, including our Subscriptions, Ad Sales, Marketing, and R&amp;D organizations. As a lawyer for Spotify, you will partner with and provide legal guidance to our business teams across a wide range of stakeholders based in the APAC region, but also on a global basis as needed. Our products and agreements are innovative, progressive, and always evolving so it will be up to you to continuously assess and advise the teams on legal issues using a creative and pragmatic approach.
 <br/>
 <br/>
 What You'll Do
 <br/>
 <br/>
 <ul>
  <li>
   Lead regulatory and compliance work for India and APAC, including advising on sector-specific regulations, monitoring regulatory developments, helping Spotify anticipate and manage legal change in the market.
  </li>
  <li>
   Handle legal and government interactions, including responding to regulatory inquiries, government requests, and enforcement actions, and supporting the Government Affairs team where necessary.
  </li>
  <li>
   Partner with cross-functional teams to support product launches and market initiatives, ensuring compliance with applicable laws in India and across APAC.
  </li>
  <li>
   Review, draft, and negotiate a wide range of commercial agreements, including advertising, marketing, partnerships and other commercial deals that support Spotify&rsquo;s business in India and APAC.
  </li>
  <li>
   Improve our standard form agreements and legal processes that help us scale globally with a consistent but locally relevant approach.
  </li>
  <li>
   Work closely with our business teams to summarize and communicate legal concepts clearly and optimally and help them synthesize legal frameworks in developing their business strategies. This includes advising teams on legal risks, regulatory challenges and internal governance.
  </li>
  <li>
   Collaborate with global legal and business teams to ensure alignment, share knowledge, and provide support on global projects and initiatives
   <br/>
   <br/>
  </li>
 </ul>
 Who You Are
 <br/>
 <br/>
 <ul>
  <li>
   Fully qualified lawyer, with a combined 5+ years of experience working in a law firm or in-house legal department.
  </li>
  <li>
   Experience in providing legal advice in jurisdictions across the APAC region, preferably including India.
  </li>
  <li>
   Experience advising on regulatory, consumer protection, compliance, intellectual property, privacy, and other legal areas impacting online services.
  </li>
  <li>
   Strong track record of working with a wide range of commercial agreements and providing practical and concrete advice to business partners.
   <br/>
   <br/>
  </li>
 </ul>
 Where You'll Be
 <br/>
 <br/>
 <ul>
  <li>
   This role is based in Mumbai
  </li>
  <li>
   We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
   <br/>
   <br/>
  </li>
 </ul>
 Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.
 <br/>
 <br/>
 At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.
 <br/>
 <br/>
 Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.
</div>


Legal Counsel, India and APAC