Urwah Admin

Sprinklr

<div>
 Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
 <br/>
 <br/>
 By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
 <br/>
 <br/>
 Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will lead a team of Account Executives to deliver a revenue target of $8 to 12m
  </li>
  <li>
   annually.
  </li>
  <li>
   You will inspire, engage and enable your team, coach them on best practice, review and assess performance, build employee capacity and support their professional development.
  </li>
  <li>
   You will be active leader and &ldquo;in the room&rdquo; supporting your team wherever required in client activity and sales opportunities. You lead by example every step of the way.
  </li>
  <li>
   You will be highly disciplined and utilize tools and processes to enable your team&rsquo;s success. You will nurture an environment where your team communicate thoughtfully and have a real desire to be the best.
  </li>
  <li>
   You will direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and ensure territory targets are met and potential problem areas are identified and mitigated.
  </li>
  <li>
   You will ensure sales objectives are met within corporate strategies and policy frameworks and champion a productive partnership with other teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will have led high performing sales teams where you have taken raw talent and developed them into fully fledged salespeople.
  </li>
  <li>
   You have 7+ years of Enterprise sales experience and have experienced the full range of obstacles when behind the wheel of creating complex Enterprise SaaS or software deals.
  </li>
  <li>
   You are a proven leader. We need someone who has directly led a team of at least 3 salespeople and a territory for no less than 3 years, achieving collective success and attainment.
  </li>
  <li>
   You genuinely care about others, so you create a culture of learning and collaboration wherever you are. Leading by example, you challenge yourself to learn &amp; then empower others by sharing your experiences.
  </li>
  <li>
   You love the Customer Experience revolution! Your desire and ability to embrace this change and understand how Sprinklr can impact the various functions of a global organizations is critical.
  </li>
  <li>
   You understand and can demonstrate experience of high performance in sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We focus on our mission
 </strong>
 : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
 <br/>
 <br/>
 <ul>
  <li>
   Lead a new category of enterprise software that we call Unified-CXM.
  </li>
  <li>
   Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
  </li>
  <li>
   Create a culture of customer obsession, with trust, teamwork and accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We believe in our product
 </strong>
 : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.
 <br/>
 <br/>
 <strong>
  We invest in our people
 </strong>
 : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
 <br/>
 <br/>
 To learn more about employee benefits by region, click here.
 <br/>
 <br/>
 To learn more about all-things-Sprinklr, visit our candidate resource hub here.
 <br/>
 <br/>
 <strong>
  Why You'll Love Sprinklr:
  <br/>
  <br/>
 </strong>
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 <br/>
 <br/>
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 <br/>
 <br/>
 <strong>
  We focus on our mission:
 </strong>
 We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 <br/>
 <br/>
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 <br/>
 <br/>
 <strong>
  We invest in our people:
 </strong>
 At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 <br/>
 <br/>
 <strong>
  EEO - Our philosophy
 </strong>
 : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 <br/>
 <br/>
 Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
 <br/>
 <br/>
 Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
 <br/>
 <br/>
 <strong>
  Warning about Recruiting Scams:
 </strong>
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 <br/>
 <br/>
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
 <br/>
 <br/>
 External Field
</div>


Director of Sales

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><div>
Job Description</div><div></div><div>
What You&rsquo;ll Do</div><ul><li><div>
Leadership and Team Management:</div><ul><li><div>
Lead, mentor, and inspire a vibrant team of frontend engineers to deliver high-quality products.</div></li><li><div>
Foster a culture of ownership, accountability, and continuous improvement within the team.</div></li><li><div>
Conduct regular code reviews to ensure best practices and maintain code quality.</div></li></ul></li><li><div>
Product Development:</div><ul><li><div>
Drive the design, development, and deployment of new product features using our existing infra while also enhancing the current infra.</div></li><li><div>
Collaborate closely with product managers, designers, and backend engineers to translate requirements into technical specifications and solutions.</div></li><li><div>
Ensure the scalability, performance, and reliability of web applications.</div></li></ul></li><li><div>
Project Management:</div><ul><li><div>
Manage multiple tracks of development, ensuring timely delivery of features and updates.</div></li><li><div>
Proactively identify and address potential issues or bottlenecks in the development process.</div></li><li><div>
Maintain clear and regular communication with stakeholders regarding project status, timelines, and any potential delays.</div></li></ul></li><li><div>
Technical Excellence:</div><ul><li><div>
Stay updated with the latest industry trends and best practices in frontend development.</div></li><li><div>
Implement best practices for code security, resilience, and maintainability.</div></li><li><div>
Encourage the use of performance tools and techniques to enhance the user experience.</div></li></ul></li><li><div>
Collaboration and Communication:</div><ul><li><div>
Actively participate in daily stand-ups, sprint planning, and retrospectives.</div></li><li><div>
Facilitate cross-team collaboration to ensure alignment and smooth workflow.</div></li><li><div>
Provide clear and comprehensive documentation for all developed features and updates.</div></li></ul></li></ul><div></div><div>
What Makes You Qualified</div><ul><li><div>
A bachelor&rsquo;s or master&rsquo;s degree in software engineering, computer science, or a related field.</div></li><li><div>
2+ years of software development experience, specializing in front-end development.</div></li><li><div>
A deep understanding of front-end architecture (HTML/ CSS/ Javascript/ TypeScript / React/ GraphQL/ NextJS), with familiarity in Next.js being advantageous.</div></li><li><div>
Proficiency in design patterns, best practices, and software engineering principles.</div></li><li><div>
Knowledge of containerisation technologies (e.g., Docker, Kubernetes) is a plus.</div></li><li><div>
Experience in Leading Team/Projects</div></li><li><div>
Exceptional problem-solving abilities and meticulousness in delivering high-quality software solutions.</div></li><li><div>
Strong teamwork, communication and organisational skills, along with the ability to thrive in a dynamic, fast-paced environment.</div></li></ul><div></div><div>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><br>
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div>
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Software Development Engineer I

<div>
 Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
 <br/>
 <br/>
 By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
 <br/>
 <br/>
 Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <strong>
  Strategy &amp; Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute a comprehensive SEO + LLM strategy aligned with business goals and target personas.
  </li>
  <li>
   Conduct keyword/prompt research, competitive analysis, and topic clustering to identify growth opportunities.
  </li>
  <li>
   Collaborate with the content team to build an editorial roadmap driven by SEO insights and intent mapping.
  </li>
  <li>
   Partner with web developers to ensure site architecture, technical hygiene, and Core Web Vitals are optimized.
  </li>
  <li>
   Own and optimize website taxonomy, internal linking, and metadata for scalability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance &amp; Analytics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and track SEO KPIs: traffic, citations, rankings, engagement, and conversion impact on pipeline growth.
  </li>
  <li>
   Use tools such as Google Search Console, GA4, Ahrefs, SEMrush, and Screaming Frog to monitor performance.
  </li>
  <li>
   Provide monthly performance reports with actionable insights for stakeholders.
  </li>
  <li>
   Identify and resolve crawl, indexation, and performance issues proactively.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration &amp; Enablement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with content, paid, web and product marketing teams to create integrated, omnichannel experiences.
  </li>
  <li>
   Manage relationships with external stakeholders to scale execution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4&ndash;6 years of experience in SEO, with at least 3+ years in a B2B or SaaS environment.
  </li>
  <li>
   Strong understanding of enterprise-level SEO &mdash; technical, content, and off-page.
  </li>
  <li>
   Proven track record of driving measurable organic growth and conversions in a SaaS or tech context.
  </li>
  <li>
   Hands-on experience with tools such as Google Search Console, SEMrush, Ahrefs, Screaming Frog, GA4, PowerBI and HubSpot (preferred).
  </li>
  <li>
   Solid grasp of HTML, CSS, and website architecture fundamentals.
  </li>
  <li>
   Analytical mindset with strong proficiency in data interpretation, dashboards, and reporting.
  </li>
  <li>
   Excellent communication skills &mdash; able to translate complex SEO insights into business impact.
  </li>
  <li>
   Highly organized, detail-oriented, and proactive in identifying growth opportunities.
  </li>
  <li>
   Stay ahead of SEO, LLM, AI, and content trends&mdash;experimenting with emerging approaches for competitive advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We focus on our mission
 </strong>
 : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
 <br/>
 <br/>
 <ul>
  <li>
   Lead a new category of enterprise software that we call Unified-CXM.
  </li>
  <li>
   Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
  </li>
  <li>
   Create a culture of customer obsession, with trust, teamwork, and accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We believe in our product
 </strong>
 : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.
 <br/>
 <br/>
 <strong>
  We invest in our people
 </strong>
 : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
 <br/>
 <br/>
 To learn more about employee benefits by region, click here.
 <br/>
 <br/>
 To learn more about all-things-Sprinklr, visit our candidate resource hub here.
 <br/>
 <br/>
 <strong>
  EEO - Our philosophy
 </strong>
 : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 <br/>
 <br/>
 Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
 <br/>
 <br/>
 Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
 <br/>
 <br/>
 <strong>
  Warning about Recruiting Scams:
 </strong>
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 <br/>
 <br/>
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
</div>


Senior SEO Specialist

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><div>
Job Description</div><div></div><div>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><br>
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div>
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Senior Managed Services Consultant

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><div>
Job Description</div><div></div><div><div><div>
What Does Success Look Like</div></div><div></div><div><div><br>
In your role as a Research Scientist, you will be tasked with creating innovative machine learning research for the next generation of digital customer experience applications.</div></div><div></div><div><div><br>
What You&rsquo;ll Do</div></div><div><ul><li><div>
Work in collaboration with a multidisciplinary team of AI researchers with expertise in GenAI, NLP, Voice and related fields.</div></li></ul></div><div><ul><li><div>
Read a lot of latest Research papers and perform useful and impactful lines of experiments that would benefit the open community and the company!</div></li></ul></div><div><ul><li><div>
Contribute to the development of the long-term technical roadmap for AI research at the company.</div></li></ul></div><div><ul><li><div>
Conduct AI research using CXM data to innovate and potentially patent or publish findings, while clearly communicating progress and results both internally and externally through written and oral reports.</div></li></ul></div><div><ul><li><div>
Partner with engineering leads to ensure seamless translation of research into practical and scalable AI applications.</div></li></ul></div><div><ul><li><div>
Work on building efficient AI Agents, Agent builders, Agent Evaluation Frameworks, Voice-to-Voice Models, LLM Hosting and Optimization etc.</div></li></ul></div><div><div>
What Makes You Qualified?</div></div><div><ul><li><div>
Candidates should hold a Bachelor's degree in Computer Science, Computational Linguistics, or a related field, emphasizing AI, machine learning, computer vision, or speech processing, with a minimum of 4 years of relevant experience. Alternatively, a Master's degree with at least 3 years of experience is also considered.</div></li></ul></div></div><div><div><ul><li><div>
Strong publication record in top-tier AI, ML, computer vision, or speech processing conferences and journals is a plus.</div></li></ul></div><div><ul><li><div>
Industry experience in ML, DS, AI research, with a focus on multimodal AI technologies.</div></li></ul></div><div><ul><li><div>
Proficiency in machine learning frameworks and programming languages relevant to AI, computer vision, and speech processing like LangGraph, LangChain, PyTorch, TensorFlow, etc.</div></li></ul></div><div><ul><li><div>
Exceptional communication skills, with the ability to articulate complex technical concepts to diverse audiences.</div></li></ul></div></div><div></div><div>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><br>
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div>
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Lead ML Research

<div>
 Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
 <br/>
 <br/>
 By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
 <br/>
 <br/>
 Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  About the role:
  <br/>
  <br/>
 </strong>
 Sprinklr is looking for Backend Engineers who are keen to develop massively scalable, distributed software systems built on strong competencies in data structures and algorithms. So, if you desire to code solutions that involve research and interactivity, Sprinklr is the best workplace to be in.
 <br/>
 <br/>
 <strong>
  What will you do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be part of a fast-paced young team, your experience will matter the most and should be genuine and in-depth in subjects you&rsquo;ve worked on.
  </li>
  <li>
   Breathe programming! The role calls for strong programmers who work on emerging business requirements.
  </li>
  <li>
   Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
  </li>
  <li>
   Dive into difficult problems and successfully deliver results on schedule.
  </li>
  <li>
   Build reusable code and libraries for future use.
  </li>
  <li>
   Tech-savvy professional, who is curious about new digital technologies.
  </li>
  <li>
   You will have the opportunity to work on cutting-edge technologies and distributed systems such
   <br/>
   <br/>
  </li>
 </ul>
 as mongo, scylladb, cassandra, apache spark, elasticsearch, kafka, redis and a lot more!
 <br/>
 <br/>
 <ul>
  <li>
   Stay updated on emerging technologies, trends, and best practices in backend development, and
   <br/>
   <br/>
  </li>
 </ul>
 propose new ideas and approaches to improve our platform.
 <br/>
 <br/>
 <strong>
  What makes you qualified:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to work both independently and in cooperation with others.
  </li>
  <li>
   0-2 years of Java experience with a strong grasp of data structures and algorithms, and a proven track record of contributing to fast-paced, technically demanding projects.
  </li>
  <li>
   A sense of urgency and ownership over the product.
  </li>
  <li>
   Solid understanding of software development methodologies, version control systems, and agile practices.
  </li>
  <li>
   Excellent problem-solving skills, with the ability to analyze complex problems and propose effective solutions.
  </li>
  <li>
   Strong communication and collaboration skills, with the ability to work effectively in a team environment.
  </li>
  <li>
   Intellectually curious and inventive.
  </li>
  <li>
   Thrives in an open or ambiguous environment. Great attitude towards work and people.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational Qualification: B.Tech in Computer Science from a Tier I college.
  <br/>
  <br/>
 </strong>
 <strong>
  We focus on our mission
 </strong>
 : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
 <br/>
 <br/>
 <ul>
  <li>
   Lead a new category of enterprise software that we call Unified-CXM.
  </li>
  <li>
   Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
  </li>
  <li>
   Create a culture of customer obsession, with trust, teamwork, and accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We believe in our product
 </strong>
 : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.
 <br/>
 <br/>
 <strong>
  We invest in our people
 </strong>
 : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
 <br/>
 <br/>
 To learn more about employee benefits by region, click here.
 <br/>
 <br/>
 To learn more about all-things-Sprinklr, visit our candidate resource hub here.
 <br/>
 <br/>
 <strong>
  EEO - Our philosophy
 </strong>
 : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 <br/>
 <br/>
 Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
 <br/>
 <br/>
 Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
 <br/>
 <br/>
 <strong>
  Warning about Recruiting Scams:
 </strong>
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 <br/>
 <br/>
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
</div>


Software Development Engineer

<div>
 Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
 <br/>
 <br/>
 By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
 <br/>
 <br/>
 Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will start with owning a small module,responsible for the entire lifecycle of the product starting
   <br/>
   <br/>
  </li>
 </ul>
 from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
 <br/>
 <br/>
 <ul>
  <li>
   Working with other PMs, Senior PMs, to create a cross platform productstrategy, giving you an early exposure of other products in Sprinklr.
  </li>
  <li>
   Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
  </li>
  <li>
   Use product usage data to understand customer pain points and recommend possible solutions to the product team
  </li>
  <li>
   Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
  </li>
  <li>
   Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions
  </li>
  <li>
   Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  </li>
  <li>
   Skilled at working effectively with cross functional teams in a matrix organization
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why you should Join Sprinklr:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
  </li>
  <li>
   We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
  </li>
  <li>
   We invest in our people - Sprinklrites passionately, genuinely care aboutseeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
  </li>
  <li>
   We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We focus on our mission
 </strong>
 : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
 <br/>
 <br/>
 <ul>
  <li>
   Lead a new category of enterprise software that we call Unified-CXM.
  </li>
  <li>
   Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
  </li>
  <li>
   Create a culture of customer obsession, with trust, teamwork and accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We believe in our product
 </strong>
 : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.
 <br/>
 <br/>
 <strong>
  We invest in our people
 </strong>
 : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
 <br/>
 <br/>
 To learn more about employee benefits by region, click here.
 <br/>
 <br/>
 To learn more about all-things-Sprinklr, visit our candidate resource hub here.
 <br/>
 <br/>
 <strong>
  Why You'll Love Sprinklr:
  <br/>
  <br/>
 </strong>
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 <br/>
 <br/>
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 <br/>
 <br/>
 <strong>
  We focus on our mission:
 </strong>
 We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 <br/>
 <br/>
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 <br/>
 <br/>
 <strong>
  We invest in our people:
 </strong>
 At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 <br/>
 <br/>
 <strong>
  EEO - Our philosophy
 </strong>
 : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 <br/>
 <br/>
 Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
 <br/>
 <br/>
 Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
 <br/>
 <br/>
 <strong>
  Warning about Recruiting Scams:
 </strong>
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 <br/>
 <br/>
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
 <br/>
 <br/>
 External Field
</div>


Product Manager

Join Sprinklr and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.