Qureos Mentor

SRC Holdings

<div><div><b>Position Summary:</b></div><p>
The Sales &amp; Implementation Manager is responsible for managing the entire customer lifecycle from prospecting through post-sale implementation.</p><p>
The individual will identify and cultivate prospects, develop proposals, lead sales conversations, and close new business for SRC Logistics&rsquo; software (RLMS), warehouse services, and integrated solutions. The individual will maintain ownership of the client relationship through implementation, onboarding, solution configuration, and transition to steady-state operations.</p><p>
This position ensures a seamless client experience, delivers consistent communication, and strengthens long-term customer satisfaction by eliminating handoffs and keeping one accountable owner from start to finish.</p><p></p><p><b><br>
</b><b>Essential Responsibilities:</b></p><div><ul><li>
Identify, research, and prospect potential clients and business opportunities.</li><li>
Build, grow, and maintain a robust pipeline through proactive outreach and relationship building.</li><li>
Conduct detailed needs assessments to understand client requirements, goals, and desired outcomes.</li><li>
Develop and deliver compelling presentations, proposals, pricing models, and contract negotiations.</li><li>
Clearly articulate the value, capabilities, and expected outcomes of SRC offerings.</li><li>
Attend trade shows, conferences, and industry events to promote SRC services.</li><li>
Achieve individual sales goals and contribute to company revenue targets.</li></ul></div><ul><li>
Manages and maintains accurate sales leads and documentation in the CRM database.</li></ul><div><ul><li>
Serve as the primary point of contact for new clients from the signed contract through implementation.</li><li>
Translate requirements into detailed software requirements and communicate them to IT/IS teams.</li><li>
Partner with Information Services Project Management to plan and execute RLMS configuration, customization, and deployment.</li><li>
Lead the end-to-end project process, including timelines, milestones, budgets, resource coordination, and risk management.</li><li>
Facilitate status update meetings, client communications, and cross-functional collaboration throughout implementation.</li><li>
Draft, review, and manage Scopes of Work (SOWs), Service Level Agreements (SLAs), and project documentation.</li></ul></div><p><b>
Travel &amp; Schedule Requirements:</b><br>
 This position requires travel up to 25%, including client site visits, industry events, and launch engagements. Additionally, the role may involve occasional after-hours networking events, client dinners, or business-related social functions in support of relationship development and customer engagement.</p><p><b>
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</b></p><p><b>JOB SPECIFICATIONS</b></p><p>
Education &amp; Experience</p><div><ul><li>
Bachelor&rsquo;s degree in Business, Sales/Marketing, Information Systems, or related field.</li><li>
Experience in business development, sales, or account management.</li><li>
Experience managing technical projects, software implementations, or large client programs.</li></ul></div><p></p><p><b><br>
Skills</b></p><p>
Relationship-Building &amp; Communication</p><ul><li>
Exceptional interpersonal skills with the ability to collaborate across diverse employee and client groups.</li><li>
Excellent written and verbal communication; able to translate complex concepts into client-friendly language.</li></ul><p>
Sales &amp; Business Acumen</p><ul><li>
Strong negotiation, presentation, and influencing skills.</li><li>
Ability to assess client needs and align solutions to business outcomes.</li></ul><p>
Project Management &amp; Technical Understanding</p><ul><li>
Ability to lead projects from conception through implementation.</li><li>
Strong analytical, critical thinking, and problem-solving abilities.</li><li>
Skilled in managing timelines, budgets, and cross-functional teams.</li><li>
Familiarity with technology, software platforms, and system integrations.</li></ul><p>
Organization &amp; Detail Orientation</p><ul><li>
Highly accurate and thorough in documentation, CRM updates, and project planning.</li><li>
Able to manage multiple concurrent clients and priorities.</li></ul><p></p><p><b><br>
Behaviors</b></p><ul><li>
Must be highly reliable, responsible, and dependable to fulfill obligations.</li><li>
Embrace opportunities to expand personal competencies and capabilities through training &amp; education.</li><li>
Engage and support Logistics&rsquo; safety culture and efficient business operation and maintain positive working relationships with employees across the organization.</li><li>
Participate in and support the principles of Great Game of Business and Open Book Management</li></ul></div><p></p>

Sales & Implementation Manager - SRC Logistics Inc.

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SRC Holdings

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Sales & Implementation Manager - SRC Logistics Inc.