Qureos Mentor

Sree Gokulam Medical Center

Job SummaryThe Assistant Manager &ndash; HR supports the design, implementation, and management of HR operations within a healthcare environment. This role ensures efficient workforce management, compliance with healthcare regulations, and delivery of high-quality HR services, contributing to a positive work culture and improved patient care outcomes.Key Responsibilities1. Recruitment &amp; Talent Acquisition<ul><li>Manage end-to-end recruitment for clinical and non-clinical roles (nurses, paramedical staff, doctors, administrative personnel, support staff).</li><li>Partner with department heads to understand manpower requirements.</li><li>Conduct screening, interviews, reference checks, and salary negotiation.</li><li>Ensure onboarding processes meet healthcare compliance standards.</li></ul>2. Employee Engagement &amp; Welfare<ul><li>Implement employee engagement programs, welfare activities, and recognition initiatives.</li><li>Handle employee grievances and support conflict resolution.</li><li>Conduct satisfaction surveys and develop action plans.</li></ul>3. HR Operations &amp; Administration<ul><li>Maintain employee records, HRIS updates, and attendance systems.</li><li>Oversee payroll inputs, leave management, and shift/roster coordination for clinical staff.</li><li>Ensure smooth execution of HR processes such as confirmations, transfers, and separations.</li></ul>4. Training &amp; Development<ul><li>Identify training needs for medical and non-medical employees.</li><li>Coordinate internal &amp; external training sessions (BLS, ACLS, compliance training, soft skills, service excellence).</li><li>Track training attendance and maintain statutory training documentation.</li></ul>5. Performance Management<ul><li>Support implementation of the performance appraisal system.</li><li>Guide supervisors on goal-setting and evaluation processes.</li><li>Track progress and documentation throughout appraisal cycles.</li></ul>6. Statutory Compliance &amp; Healthcare Regulations<ul><li>Ensure compliance with labor laws, hospital accreditation standards (NABH/JCI), and medical staffing norms.</li><li>Maintain records required for audits, inspections, and accreditation reviews.</li><li>Support the preparation of HR-related compliance reports.</li></ul>7. Employee Relations &amp; Discipline<ul><li>Assist in conducting disciplinary proceedings and issuing notices when required.</li><li>Promote a positive and compliant work culture adhering to healthcare ethics and patient safety.</li></ul>8. HR Reporting &amp; Analytics<ul><li>Prepare monthly HR dashboards (manpower status, attrition, hiring status, training hours).</li><li>Provide insights to management for workforce planning and budgeting.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Administration, or related field.</li><li>3&ndash;7 years of HR experience, preferably in hospitals, healthcare, diagnostics, or medical institutions.</li><li>Strong understanding of hospital operations, staffing patterns, and compliance standards (NABH/JCI).</li></ul>Skills Required<ul><li>Excellent communication and interpersonal skills.</li><li>Knowledge of labor laws and healthcare HR compliance.</li><li>Strong recruitment and employee management capabilities.</li><li>Proficiency with HRIS, MS Office, and payroll coordination.</li><li>Ability to handle pressure, multitask, and work in a fast-paced hospital environment.</li></ul>Work Environment<ul><li>Hospital/medical facility working environment with rotational or extended hours as required.</li><li>Interaction with clinical and non-clinical staff across departments.</li></ul>If you want, I can also prepare:<ul><li>A shorter version for job portals</li><li>A detailed JD for internal HR manuals</li><li>A competency-based JD tailored to your organization&rsquo;s values</li><li>A CV/resume for this role</li></ul>Would you like any of these?You said:include payroll processingChatGPT said:Here is an updated Job Description for Assistant Manager &ndash; HR (Healthcare) with Payroll Processing included clearly and prominently.Job Title: Assistant Manager &ndash; Human ResourcesIndustry: Healthcare / Hospital / Medical ServicesReports To: HR Manager / Head &ndash; Human ResourcesJob SummaryThe Assistant Manager &ndash; HR supports the full spectrum of HR operations within a healthcare setting, with key responsibilities in recruitment, employee engagement, compliance, training, and payroll processing. The role ensures efficient workforce management and adherence to healthcare standards while fostering a positive and productive workplace.Key Responsibilities1. Recruitment &amp; Talent Acquisition<ul><li>Manage hiring for clinical and non-clinical roles (nursing, paramedical, medical, administrative, support staff).</li><li>Coordinate job postings, screening, interviews, and salary negotiations.</li><li>Ensure smooth onboarding and compliance with healthcare workforce standards.</li></ul>2. Payroll Processing &amp; HR Operations<ul><li>Collect, verify, and consolidate payroll inputs: attendance, leaves, overtime, shift allowances, and deductions.</li><li>Coordinate with finance/payroll teams to ensure accurate and timely salary disbursement.</li><li>Manage statutory components such as PF, ESIC, PT, LWF, and TDS.</li><li>Maintain HRIS, employee records, and monthly payroll reports.</li><li>Oversee attendance systems, biometric updates, and workforce shift/roster management.</li></ul>3. Employee Engagement &amp; Welfare<ul><li>Implement employee engagement programs, welfare initiatives, and recognition activities.</li><li>Address grievances and support conflict resolution.</li><li>Conduct feedback surveys and propose improvements.</li></ul>4. Training &amp; Development<ul><li>Identify training needs across departments.</li><li>Coordinate mandatory medical trainings (BLS/ACLS), compliance programs, and soft skills training.</li><li>Maintain training databases and accreditation-related documentation.</li></ul>5. Performance Management<ul><li>Support the performance appraisal process, including KPI/KRA alignment and evaluation coordination.</li><li>Maintain records and follow-up on performance improvement plans.</li></ul>6. Statutory Compliance &amp; Accreditation<ul><li>Ensure compliance with labor laws and healthcare accreditation standards (NABH/JCI).</li><li>Maintain statutory and audit-ready HR documentation.</li><li>Assist in internal and external audit processes.</li></ul>7. Employee Relations &amp; Disciplinary Procedures<ul><li>Support disciplinary proceedings, issuing notices, and documentation.</li><li>Promote a compliant, ethical, and safe work culture aligned with healthcare standards.</li></ul>8. HR Reporting &amp; Analytics<ul><li>Prepare dashboards on manpower, attrition, payroll, recruitment status, and training metrics.</li><li>Provide insights to management for workforce planning.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Administration, or related field.</li><li>3&ndash;7 years of HR experience in hospitals, clinics, diagnostics, or healthcare institutions.</li><li>Hands-on experience in end-to-end payroll processing is essential.</li></ul>Skills Required<ul><li>Strong knowledge of payroll systems, HRIS, and statutory compliances.</li><li>Excellent communication and interpersonal skills.</li><li>Understanding of hospital operations and staffing norms.</li><li>Ability to multitask and perform under fast-paced healthcare conditions.</li></ul>Work Environment<ul><li>Hospital/healthcare facility environment with interaction across clinical and non-clinical teams.</li><li>May require extended or rotational working hours.</li></ul>If you want, I can also create a short JD for job postings, a competency-based version, or a KRA/KPI sheet for this role.You said:hospital administrator postChatGPT said:Here is a complete and professional Job Description for Hospital Administrator. If you want it tailored to a specific hospital type (multispecialty, 100-bed, NABH accredited, etc.), I can customize it further.Job Title: Hospital AdministratorDepartment: Administration / Operations Reports To: Medical Director / COO / CEO Industry: Healthcare / Hospital / Medical ServicesJob SummaryThe Hospital Administrator oversees the day-to-day administrative, operational, and support functions of the hospital. This role ensures smooth functioning of all departments, compliance with healthcare regulations, high-quality patient services, and efficient resource utilization. The Administrator works closely with clinical and non-clinical teams to maintain safety, service standards, and operational excellence.Key Responsibilities1. Hospital Operations Management<ul><li>Oversee day-to-day operations across all hospital departments&mdash;front office, billing, nursing, biomedical, housekeeping, security, maintenance, pharmacy, etc.</li><li>Ensure effective patient flow and quality patient experience.</li><li>Coordinate with clinical and support teams to resolve operational issues promptly.</li></ul>2. Patient Services &amp; Experience<ul><li>Monitor patient satisfaction, handle escalations, and address service-related complaints.</li><li>Ensure waiting times, discharge processes, admission procedures, and helpdesk services meet standards.</li><li>Implement patient-centric service excellence initiatives.</li></ul>3. Staff Management<ul><li>Oversee staffing, scheduling, and manpower allocation for non-clinical departments.</li><li>Support HR with recruitment, performance evaluations, and staff training.</li><li>Ensure staff follow hospital protocols, grooming standards, and customer service norms.</li></ul>4. Compliance &amp; Accreditation (NABH/JCI)<ul><li>Ensure adherence to healthcare regulations, statutory requirements, and accreditation standards.</li><li>Maintain documentation for audits, inspections, and quality checks.</li><li>Coordinate with quality teams to implement SOPs, safety guidelines, and policy updates.</li></ul>5. Facility &amp; Infrastructure Management<ul><li>Oversee facility maintenance, cleanliness, biomedical equipment readiness, and safety systems.</li><li>Ensure proper functioning of utilities (electricity, water, HVAC, lifts, generators).</li><li>Coordinate renovation, expansion, or repair activities as needed.</li></ul>6. Budgeting &amp; Cost Control<ul><li>Assist in hospital budgeting, cost optimization, and resource planning.</li><li>Monitor expenses for housekeeping, security, consumables, biomedical equipment, and facility maintenance.</li><li>Support vendor negotiations and contract management.</li></ul>7. Billing &amp; Revenue Cycle Coordination<ul><li>Oversee registration, billing, TPA, insurance desk operations, and cash-handling standards.</li><li>Ensure accuracy of charges, timely claim submission, and smooth discharge billing.</li><li>Coordinate with the finance team for revenue improvement and process compliance.</li></ul>8. Safety &amp; Risk Management<ul><li>Ensure compliance with infection control protocols, fire safety norms, and emergency preparedness plans.</li><li>Conduct safety drills, training, and risk assessments.</li><li>Support incident reporting and corrective actions.</li></ul>Qualifications &amp; Experience<ul><li>Master&rsquo;s degree in Hospital Administration, Healthcare Management, or related field.</li><li>5&ndash;10 years of experience in hospital operations/administration (depending on hospital size).</li><li>Knowledge of NABH/JCI standards and healthcare compliance rules.</li></ul>Skills Required<ul><li>Strong leadership, coordination, and decision-making skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Thorough understanding of hospital workflows and patient-care processes.</li><li>Ability to manage multiple departments and handle high-pressure situations.</li><li>Knowledge of hospital information systems (HIS), billing processes, and emergency protocols.</li></ul>9. Leadership &amp; Coordination<ul><li>Liaise with department heads and medical leadership for strategic decisions.</li><li>Support senior management in developing hospital policies and operational workflows.</li><li>Represent the hospital in meetings, inspections, and community activities.</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;70,000.00 per monthWork Location: In person

Hospital Administrator

Join Sree Gokulam Medical Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sree Gokulam Medical Center

ABOUT_COMPANY

Hospital Administrator