Qureos Mentor

St. Charles Health System

Full-Time, DaysPay range: $22.61 - $28.94
 
ST. CHARLES HEALTH SYSTEM
 JOB DESCRIPTION
 
TITLE: Phlebotomist
 REPORTS TO POSITION: Varies depending on location
 DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic
 DATE LAST REVIEWED: October 2023
 
OUR VISION: Creating America’s healthiest community, together.
 OUR MISSION: In the spirit of love and compassion, better health, better care, better value
 OUR VALUES: Accountability, Caring and Teamwork
 
DEPARTMENT SUMMARY: 
Laboratory: 
The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.
 
Clinic: 
St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women’s Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.
 
POSITION OVERVIEW: ThePhlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
 
ESSENTIAL FUNCTIONS AND DUTIES: 
All Departments
 
Communicates and interacts with a diverse population and professionally represents St. Charles Health System.
 
Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate.
 
Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs.
 
Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees.
 
Manages facilitation and consensus building among health care professionals and agencies and achieves expected results.
 
Ability to work under pressure in a fast-paced environment.
 
Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist.
 
Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC.
 
Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers.
 
Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions.
 
Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients.
 
Assists in special projects as needed.
 
Trains and mentors effectively using constructive feedback after meeting competency and experience requirements.
 
Supports the vision, mission, and values of the organization in all respects.
 
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
 
Provides and maintains a safe environment for caregivers, patients, and guests.
 
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
 
May perform additional duties of similar complexity within the organization, as required or assigned.
 
Additional Duties for Laboratory Phlebotomists: 
Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day.
 
Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to:
 
<ul>
<li>Adrenal Study blood collections</li>
<li>MRI pediatric blood collections</li>
<li>Lumbar Puncture blood collection</li>
<li>Bone Marrow collections</li>
<li>Legal blood collection with law enforcement</li>
<li>Arterial blood collection.</li>
</ul>
Responds quickly to codes, traumas, rapid responses, and can maneuver in tight quarters. Performs AHA BLS when asked to participate in the rotation by an RN or MD.
 
Manages multiple patient types including but not limited to confused, combative, upset, intubated, restrained, psychiatric emergency services on-site and off-site, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing.
 
Has a clear understanding of how to accurately select the correct patient and assign an encounter number.
 
Registers all patients for laboratory services as ordered by their physician and in compliance with St. Charles Health System policies and procedures. Includes collecting payments from patients for specialty kit draws. Selects the correct insurance plan, and sends and reviews eligiblity responses.
 
Researches tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement and allows the patient to make decisions as to whether to follow through with lab services based on current guidelines before tests are drawn.
 
Has a clear understanding of all downtime processes.
 
EDUCATION: 
Required: High school diploma or GED
 Preferred: Participation in college level science classes.
 
LICENSURE/CERTIFICATION/REGISTRATION: 
Required: AHA Basic Life Support for Healthcare Provider certification.
 Preferred: Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. The current approved agencies are the following: ASCP, NCA, NCPT, and phlebotomy specific military training programs.
 
EXPERIENCE: 
Required: N/A
 Preferred: Previous direct patient care experience (preferably Lab experience) and/or college science background.
 
PERSONAL PROTECTIVE EQUIPMENT: 
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
 
ADDITIONAL POSITION INFORMATION: 
Strong team working and collaborative skills.
 Ability to meet St. Charles Health System driving requirements.
 
PHYSICAL REQUIREMENTS: 
Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels.
 Frequently (50% - 75%): Sitting, lifting 1-25 lbs, carrying 1-25 lbs, and pushing/pulling 1-25 lbs
 Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool (**varies by area), reaching overhead, and the ability to hear whispered speech levels.
 Rarely (10% - 25%): Climbing stairs, lifting 25-50 lbs, carrying 25-50 lbs, pushing/pulling 25-50 lbs, and operation of a Motor Vehicle.
 Never (Not Included): Climbing ladder/step-stool (**varies by area)
 Exposure to Elemental Factors
 Rarely (10% - 25%): Wet/slippery areas and chemical solutions.
 Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces.
 Blood-Borne Pathogen (BBP) Exposure Category
 Risk for Exposure to BBP
 
Schedule Weekly Hours: 
40
 
Caregiver Type: 
Regular
 
Shift: 
First Shift (United States of America)
 
Is Exempt Position?
 No
 
Job Family: 
PHLEBOTOMIST
 
Scheduled Days of the Week: 
Variable
 
Shift Start End Time: 
Variable

Phlebotomist - Outpatient

<div>Pay range: $34.95 - $52.41 
Heart &amp; Lung Specialists - Bend, Oregon
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Senior Cardiac Device Technician
REPORTS TO POSITION: Heart and Lung Specialists, Supervisor or Manager
DEPARTMENT: Cardiology
DATE LAST REVIEWED: February 2025
OUR VISION: Creating America&rsquo;s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: SCHS encompasses practices in three Central Oregon counties and numerous lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women&rsquo;s Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.
POSITION OVERVIEW: The Senior Cardiac Device Technician at St. Charles Health System is primarily responsible for performing device interrogations, interpretations and programming of pacemakers, implantable cardioverter defibrillators, loop recorders, and home monitor equipment. This position processes patient data with clinical judgment using a variety of information systems while facilitating clear patient education regarding their cardiac care, medications, disease process/prevention, risk factors, and cardiac procedures. The position is responsible for recognizing and responding appropriately to potential emergency situations that arise, and making clinical decisions in regard to heart rhythms, safety, contraindications to testing, and test termination under physician protocol. Other functions may include escorting rooming patients, and providing care as directed by a provider. Potential variability in work schedule between Cardiology locations.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Creates a comprehensive database for all device patents to maintain proper follow up schedule, ensure consistent monitoring, and maximize patient safety.
Manages requests from hospice for deactivation of ICD devise patients when MD and family approval is requested.
Facilitates pre-procedural appointments for cardiac device generator replacements, new implants, and laser extraction.
Incorporates patient and family education, and the Surgical Site Infection (SSI) strategies reflective of Surgical Care Improvement Project (SCIP) and Institute for Healthcare Improvement (IHI) best practices.
Implements essential patient teaching elements and serves as a resource for patient concerns and questions intra-operatively, upon hospital discharge, device home monitoring and clinic follow up care throughout the device/patient lifetime.
Provides phone advice to patient calls with clinically related questions using critical thinking and physician protocols to provide the best patient outcomes.
Provides evaluation and device management to patients under the supervision of a provider.
Assesses wounds post procedure (new device implants, generator replacements, laser extraction) to ensure that the incision is healing appropriately.
Maintains follow-up scheduling through the electronic medical record to ensure patient safety per clinic protocol.
Ensures correct billing, bill dropping, and coding of device checks.
Participates in the recruitment, training and development of clinic staff in regard to cardiac devices.
Provides device related education class/in-service to staff and providers.
Manages incoming requests for MRI scans. This includes assessing eligibility for MRI safety, researching patient hardware per manufacture guidelines, determining proper mode for MRI mode and coordinating with cardiologist for approval and signature for MRI form.
Participates in performance and workflow management of clinical staff.
Acts as a resource and mentor for Cardiac Device Technicians. Participates and leads special projects as assigned by Core Leader such as facilitating team meetings.
Provides specific education related to heart failure, atrial or ventricular arrhythmias, device.
Reinforces physician's care plan with patients and family as needed.
Applies BLS measures in case of emergency and ACLS algorithms in such cases if Provider is providing direct supervision.
Performs regular inspection of all equipment, in accordance with departmental and hospital policies for operation and safety. Ensures proper function and maintenance before beginning procedures. Follows up with appropriate personnel for equipment needs and repairs when appropriate.
Works effectively and collaboratively utilizing good interpersonal skills in the care team. Assures smooth patient hand-offs between care teams when appropriate.
Orients and trains new staff and/or students.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization&rsquo;s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION: 
Required: Bachelor's Degree Exercise or Health Science, or related industry field. Equivalent education/experience such as a High School Diploma/GED plus five (5) years' experience in cardiac telemetry, electrocardiogram, electrophysiology tech, monitor tech, device industry, or device monitoring may be considered.
Preferred: Master's Degree in related field.
LICENSURE/CERTIFICATION/REGISTRATION:
Required:
Current American Heart Association Basic Life Support (BLS) for Healthcare Provider Certification AND
National Certification from Cardiovascular Credentialing International OR
National Certified Cardiac Device Specialist, National Cardiac Device Remote Monitoring Specialist certification, National Certified Electrophysiology Specialist certification from the International Board of Heart Rhythm Examiners OR
National Clinical Exercise Physiologist certification from the American College of Sports Medicine OR
Certified EKG Technician (CET) from the National Healthcare Association.
Preferred: N/A<div> 
</div>EXPERIENCE:
Required: Four (4) years&rsquo; cardiac device experience.
Preferred: N/A
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Intermediate to advanced proficiency in Microsoft applications (Word, Excel and Access), database management, and document preparation.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.<div>
Strong analytical, problem solving and decision-making skills.</div>
PHYSICAL REQUIREMENTS:
Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds.
Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level.
Rarely (10%): Climbing stairs.
Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle.
Exposure to Elemental Factors
Rarely (10%): Wet/slippery area, chemical solution.
Never (0%): Heat, cold, noise, dust, vibration, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
TECHNOLOGIST
Scheduled Days of the Week:
Variable
Shift Start &amp; End Time:
7:00am-5:30pm</div>

Cardiac Device Technician - Senior

Join St. Charles Health System and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

St. Charles Health System

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Phlebotomist - Outpatient

Cardiac Device Technician - Senior