Abrar Admin

St. James's Place

<div><div><div><p>Are you ready to chart your own career path? With our refreshed strategy, we&rsquo;re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.</p><br>
<p></p><p><b>At a glance:</b></p>
<p><b>Location:</b> London - Lombard Street Office</p>
<p><b>Workplace Type:</b> Hybrid</p>
<p><b>Employment Type: </b>Permanent</p>
<p><b>Seniority: </b>Mid-Senior Level</p>
<p></p><h2 class="jobSectionHeader"><b>This role is known as &lsquo;Investment Platform Engineer&rsquo; internally</b></h2>
<h2 class="jobSectionHeader"><b>About the role:</b></h2>
<p>The Investment Platforms team bridges the gap between Investments and Technology, partnering closely with the Investment Directorate and Investment Operations teams to deliver technology change and operate platform systems that underpin our Investment Proposition. They manage a diverse and specialist technology landscape, including discrete applications, platform technologies, underlying data stores, market data solutions, and 3rd party managed services. The team works with the broader technology community to ensure Investment systems are scalable, secure, and aligned with business priorities, enabling innovation and operational excellence across the investment lifecycle.
</p><p>As an Investment Platform Engineer, you will engineer and support the end‑to‑end development, enhancement, and release of platform features using a broad range of technologies including but not limited to; Python, web frameworks, SQL, and React. You will ensure the reliability of internal applications, contribute to the availability and monitoring of automated workloads, and help deliver robust data and application services for investment teams.</p>
<p>You will also configure and execute jobs across third‑party investment platforms including Bloomberg, Aladdin, and FactSet, acting as a technology SME and partnering with Data, Technology, and Vendor Management teams to ensure enhancements to the investment technology estate are resilient, scalable, and fit for purpose.</p>
<p>This is an excellent opportunity for a technical professional looking to specialise in investment management technology, combining software engineering, data engineering, and applied investment systems knowledge.</p>
<h2 class="jobSectionHeader"><b>What you&rsquo;ll be doing:
</b></h2><ul><li>Building, enhancing, and maintaining internal applications to support Investment workflows, using SQL, Python, modern web frameworks and JavaScript/React.</li>
<li>Delivering features end‑to‑end, including development, testing, release, and maintenance.</li>
<li>Implementing high‑quality engineering practices including code versioning, peer reviews, optimisation, and adherence to development standards.</li>
<li>Monitoring and managing automated job execution across internal and third‑party systems, escalating and resolving issues where needed.</li>
<li>Maintaining highly reliable platform environments, ensuring data stores, APIs, and analytics tools remain available and accurate.</li>
<li>Executing and configuring scripted or scheduled processes supporting investment teams.</li>
<li>Performing data extraction, manipulation, and analysis using Python and SQL to support application logic and operational workflows.</li>
<li>Investigating data anomalies and ensure the accuracy and integrity of investment datasets (security, positions, prices etc).</li>
<li>Reconciling systems to ensure consistent data across the platform ecosystem.</li>
<li>Acting as an Investment Tech SME when working with Data, Technology, and Vendor Management teams on platform enhancements.</li>
<li>Supporting colleagues across Investment functions to self‑serve analysis and reporting via platform applications.</li>
<li>Contributing to Data Stewardship activities by representing investment data requirements and ensuring upstream changes remain robust.</li>
<li>Identifying opportunities to enhance platform workflows, engineering processes, automation, and overall system reliability.</li>
<li>Promoting best practices for EUDA (End User Developed Application) governance and coding standards within Investment teams</li>
</ul><h2 class="jobSectionHeader"><b>About you:</b></h2>
<p>We&rsquo;re looking for a curious and hands-on engineer with strong Python and SQL skills, a passion for building reliable applications, and the ability to bridge technology and investment teams. You'll be a proactive problem-solver who enjoys improving systems, automating processes, and delivering real business value.</p>
<h2 class="jobSectionHeader"><b>Essential Criteria</b></h2>
<ul><li>Experienced in building &amp; maintaining applications to support internal business processes and workflows.</li>
<li>Proficiency in front end app development (React/JavaScript or similar) and web framework (Flask/Django/FastAPI)</li>
<li>Highly capable in data pipelining using tools like Airflow &amp; DBT, and data extraction, manipulation and reporting using Python &amp; SQL.</li>
<li>Experience with code versioning, optimisation and associated best practices, including Git, pull requests, unit testing, CI/CD and familiarity with enterprise SDLC</li>
<li>Data analysis to investigate and quality control datasets feeding applications. Ideally within an asset management context</li>
</ul><h2 class="jobSectionHeader"><b>Desirable Criteria</b></h2>
<ul><li>Practical experience building, deploying, or running data/software solutions on cloud infrastructure (AWS/Azure)</li>
<li>Experience in using and supporting investment technology platforms such as Bloomberg, Factset, Aladdin, Axioma,</li>
<li>Knowledge of typical financial/asset management data domains (positions, security, prices) and common asset classes</li>
</ul><h2 class="jobSectionHeader"><b>Special Requirements:</b></h2>
<ul><li>Some business travel may be necessary</li><br>
</ul><p></p><p><b>What's in it for you?</b></p>
<p><b>We reward you for the work you do, </b>whether that&rsquo;s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
<br>
We also have benefits to support whatever stage of life you are in, including:</p>
<ul><li>Competitive parental leave (26 weeks full pay)</li>
<li>Private medical insurance (optional taxable benefit)</li>
<li>10% non-contributory pension (increasing with length of service)</li><br>
</ul><p></p><p><b>Reasonable Adjustments
</b><br>
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
<br>
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.</p><br>
<p></p><p><b>What's next?</b></p>
<p>If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking &lsquo;apply&rsquo; below and our team will be in touch.
<br>
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.</p>
<p>#LI-HYBRID</p>
<p>#LI-JH1</p></div></div></div>

Full Stack Engineer (Investment Platform)

<div><div><div><p>Are you ready to chart your own career path? With our refreshed strategy, we&rsquo;re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.</p><br>
<p></p><p><b>At a glance:</b></p>
<p><b>Location:</b> Cirencester Office</p>
<p><b>Workplace Type:</b> Hybrid</p>
<p><b>Employment Type: </b>Permanent</p>
<p><b>Seniority: </b>Mid-Senior Level</p>
<p></p><h2 class="jobSectionHeader"><b>About the role:</b></h2>
<p>As a Senior Support Engineer for our Data Platform, Snowflake and Apache Airflow, you will be a key part of the St. James&rsquo;s Place(SJP) infrastructure team You will be responsible for ensuring the platform is maintained in line with provider recommendations to ensure a highly resilient service is available to our community. Resolving incidents, proactive monitoring and associated actions to deliver such a service. It also ensures that policies are met and support processes in place to support policies and IT controls, such as access controls, and recoverability testing.</p>
<p>We are a cloud first organisation and make extensive use of SaaS, IaaS, PaaS solutions. You&rsquo;ll be keeping abreast of key developments and continuously driving for improvements through automation and performance tuning methods that could impact our database related systems as well as changes in tools, technologies or working practices that can be exploited to improve the services we deliver.
</p><h2 class="jobSectionHeader"><b>What you'll be doing:</b></h2>
<ul><li>Provide expert-level support to customers using the SJP Data Platform technologies including Snowflake and Apache Airflow.</li>
<li>Supporting incident resolution for the platform and proactively monitoring and maintaining it to ensure high level of operational resilience.</li>
<li>Appling SJP IT policies and IT controls for the platform technologies.</li>
<li>Carrying out technical support as required on the platform, supporting the technical consultants to foster a culture of continuous learning and improvement and feeding into governance as required.</li>
<li>Acting as a subject-matter expert for Snowflake and Apache Airflow within the Technology Operations division providing guidance.</li>
<li>Working closely with internal and 3rd party architects that manage and design the architecture for the SJP Data Platform.</li>
<li>Supporting the Technical Consultant and understanding strategic business requirements, business drivers, and business capabilities (future and current state) to determine corresponding support requirements.</li>
<li>Identifying areas for automation and process improvement to deliver automated functions which will significantly reduce manual repetitive effort and improve efficiency.</li>
<li>Monitoring the application of data standards and architectures including security and compliance ensuring security is integrated into all database architecture solutions.</li>
<li>Staying up to date with industry trends and advancements in the Data space, particularly Snowflake, and Apache Airflow.</li>
<li>Sharing knowledge with the team through mentoring and coaching</li>
</ul><h2 class="jobSectionHeader"><b>About you:</b></h2>
<p>We&rsquo;re looking for a proactive, detail-driven support engineer with strong expertise in Snowflake and Apache Airflow, who thrives in a fast-paced, cloud-first environment. If you&rsquo;re passionate about delivering resilient, high-quality services, building strong stakeholder relationships, and continuously improving through automation and innovation this role is for you.</p>
<h2 class="jobSectionHeader"><b>Essential Criteria:</b></h2>
<ul><li>Strong hands-on experience supporting data platforms, with expertise in managing Apache Airflow within a Snowflake based environment
</li><li>Proven ability to manage incidents, perform proactive monitoring and maintain high levels of platform availability and resilience</li>
<li>Advanced troubleshooting skills across data pipelines, integration and storage, with the ability to diagnose root causes and resolve complex issues</li>
<li>Experience working within cloud environments (SaaS, IaaS, PaaS) with an understanding of performance optimisation, automation and platform stability</li>
<li>Strong stakeholder engagement skills, with experience supporting engineers, architects and business users in a fast-paced environment</li>
<li>Ability to drive continuous improvement, including automation, process enhancements and mentoring or supporting more junior team members</li>
</ul><h2 class="jobSectionHeader"><b>Desirable Criteria:</b></h2>
<ul><li>Knowledge of data platform security, governance and compliance within regulated environments</li>
<li>Understanding of financial services or similar regulated industries and their data platform requirements</li>
</ul><h2 class="jobSectionHeader"><b>Special Requirements:
</b></h2><ul><li>Out of hours activity</li>
<li>Travel as required to other locations or events</li><br>
</ul><p></p><p><b>What's in it for you?</b></p>
<p><b>We reward you for the work you do, </b>whether that&rsquo;s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
<br>
We also have benefits to support whatever stage of life you are in, including:</p>
<ul><li>Competitive parental leave (26 weeks full pay)</li>
<li>Private medical insurance (optional taxable benefit)</li>
<li>10% non-contributory pension (increasing with length of service)</li><br>
</ul><p></p><p><b>Reasonable Adjustments
</b><br>
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
<br>
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.</p><br>
<p></p><p><b>What's next?</b></p>
<p>If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking &lsquo;apply&rsquo; below and our team will be in touch.
<br>
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.</p>
<p>#LI-HYBRID</p>
<p>#LI-JH1</p></div></div></div>

Senior Data Support Engineer (Apache Airflow)

<div><div><div><p>Are you ready to chart your own career path? With our refreshed strategy, we&rsquo;re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.</p><br>
<p></p><p><b>At a glance:</b></p>
<p><b>Location: </b>Cirencester Office</p>
<p><b>Workplace Type:</b> Hybrid (2 days in the office)</p>
<p><b>Employment Type:</b> 7 month Fixed-Term Contract</p>
<p><b>Seniority: </b>Entry Level</p>
<p></p><h2 class="jobSectionHeader"><b>About the role</b></h2>
<p>We&rsquo;re looking for a detail-oriented and proactive Client Transfer Co-Ordinator to join our Partner Finance team. In this role, you&rsquo;ll provide expert guidance and support on a range of Partner Finance Operations processes, ensuring requests and queries are managed efficiently and to a high standard. Working closely with internal teams and the Partnership, you&rsquo;ll play a key part in maintaining service quality, improving processes and delivering strong outcomes for stakeholders.</p>
<h2 class="jobSectionHeader"><b>What you&rsquo;ll be doing</b></h2>
<ul><li>Managing and processing a range of Operations requests and queries, ensuring timely and accurate delivery</li>
<li>Acting as a key point of contact for stakeholders, providing updates and clear communication on progress and next steps</li>
<li>Supporting Subject Matter Experts with the coordination and execution of transfers and Partnership-related queries</li>
<li>Prioritising incoming work effectively, ensuring cases are acknowledged and handled within agreed timelines</li>
<li>Identifying process gaps and contributing to continuous improvement initiatives to enhance quality and efficiency</li>
<li>Escalating issues appropriately and working within agreed parameters to resolve problems</li>
<li>Collaborating with colleagues across the team to ensure a consistent and high-quality service</li>
<li>Supporting the wider Operations function to reduce BAU demand through effective and accurate delivery</li>
</ul><h2 class="jobSectionHeader"><b>Who we&rsquo;re looking for</b></h2>
<p>We&rsquo;re seeking a highly organised and adaptable individual who thrives in a fast-paced, environment. You&rsquo;ll be a confident communicator with strong problem-solving skills, able to manage competing priorities while maintaining attention to detail. With a collaborative mindset and a commitment to continuous improvement, you&rsquo;ll be focused on delivering excellent service to both internal and external stakeholders.</p>
<h2 class="jobSectionHeader"><b>Essential skills and experience</b></h2>
<ul><li>Experience in a similar coordination or operations role within a fast-paced, task-driven environment</li>
<li>Strong organisational and prioritisation skills with the ability to manage high volumes of work</li>
<li>Proficiency in Microsoft Office, including intermediate Excel skills (e.g. VLOOKUPs, pivot tables)</li>
<li>Excellent communication and interpersonal skills, with the ability to engage effectively at all levels</li>
</ul><h2 class="jobSectionHeader"><b>Desirable skills and experience</b></h2>
<ul><li>Exposure to coding or data tools such as SQL or Power BI</li>
<li>Knowledge or experience within financial services or Partner Finance environments</li><br>
</ul><br>
<p></p><p><b>What's in it for you?</b></p>
<p><b>We reward you for the work you do, </b>whether that&rsquo;s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
<br>
We also have benefits to support whatever stage of life you are in, including:</p>
<ul><li>Competitive parental leave (26 weeks full pay)</li>
<li>Private medical insurance (optional taxable benefit)</li>
<li>10% non-contributory pension (increasing with length of service)</li><br>
</ul><p></p><p><b>Reasonable Adjustments
</b><br>
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
<br>
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.</p><br>
<p></p><p><b>What's next?</b></p>
<p>If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking &lsquo;apply&rsquo; below and our team will be in touch.
<br>
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.</p></div></div></div><p></p>

Client Transfers Coordinator

<div><div><div><p>Are you ready to chart your own career path? With our refreshed strategy, we&rsquo;re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.</p><br>
<p></p><p><b>At a glance:</b></p>
<p><b>Location:</b> Cirencester Office</p>
<p><b>Workplace Type:</b> Hybrid ( 2 days in the office)</p>
<p><b>Employment Type: </b>Permanent</p>
<p><b>Seniority: </b>Associate</p>
<p></p><h2 class="jobSectionHeader"><b>About the role</b></h2>
<p>We&rsquo;re looking for a highly organised and proactive Case Coordinator to join our Partner Finance team, supporting the delivery of a wide range of Partner Finance transactions. In this role, you&rsquo;ll take ownership of transactions from allocation through to completion, ensuring a high-quality, efficient and compliant service throughout. Working closely with internal teams and external stakeholders, you&rsquo;ll play a key role in enabling smooth business transitions for our Partners while maintaining excellent communication and service standards.</p>
<h2 class="jobSectionHeader"><b>What you&rsquo;ll be doing</b></h2>
<ul><li>Managing a caseload of Partner Finance transactions, ensuring delivery within agreed SLAs and risk frameworks</li>
<li>Coordinating end-to-end transaction processes, including securing approvals and required documentation (e.g. legal contracts, credit approvals)</li>
<li>Acting as a key point of contact for Partners, providing clear, timely and supportive communication throughout transactions</li>
<li>Supporting business sale and purchase (BSP) activity, lending processes and other Partner Finance transactions such as mergers and restructures</li>
<li>Identifying risks or issues early and working with stakeholders to develop mitigating actions</li>
<li>Managing competing priorities effectively, demonstrating strong planning and organisational skills</li>
<li>Collaborating with teams across Partner Finance, including Consultancy, Lending and Operations, to ensure seamless delivery</li>
<li>Contributing to continuous improvement initiatives to improve service quality and operational efficiency</li>
<li>Supporting the implementation of business changes and readiness activities that impact day-to-day operations</li>
<li>Building strong internal and external relationships to support successful transaction outcomes</li>
</ul><h2 class="jobSectionHeader"><b>Who we&rsquo;re looking for</b></h2>
<p>We&rsquo;re looking for a resilient and diligent professional who thrives in a fast-paced environment. You&rsquo;ll be a strong communicator with the ability to manage several priorities while maintaining a high level of accuracy and professionalism. With a proactive attitude and collaborative approach, you&rsquo;ll be comfortable navigating complex situations and building strong relationships across a variety of stakeholders.</p>
<h2 class="jobSectionHeader"><b>Essential skills and experience</b></h2>
<ul><li>Experience managing business-critical processes or casework, ideally within financial services or a similar environment</li>
<li>Strong organisational and prioritisation skills, with the ability to manage multiple transactions simultaneously</li>
<li>Excellent communication and stakeholder management skills, with the ability to build trust and influence outcomes</li>
<li>Strong analytical skills and confidence working across systems and tools (e.g. Excel and case management systems)</li>
</ul><h2 class="jobSectionHeader"><b>Desirable skills and experience</b></h2>
<ul><li>Experience of business transactions such as acquisitions, disposals or restructures</li>
<li>Knowledge of Partner Finance, business sale and purchase processes, or the wider financial services sector</li><br>
</ul><br>
<p></p><p><b>What's in it for you?</b></p>
<p><b>We reward you for the work you do, </b>whether that&rsquo;s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
<br>
We also have benefits to support whatever stage of life you are in, including:</p>
<ul><li>Competitive parental leave (26 weeks full pay)</li>
<li>Private medical insurance (optional taxable benefit)</li>
<li>10% non-contributory pension (increasing with length of service)</li><br>
</ul><p></p><p><b>Reasonable Adjustments
</b><br>
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
<br>
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.</p><br>
<p></p><p><b>What's next?</b></p>
<p>If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking &lsquo;apply&rsquo; below and our team will be in touch.
<br>
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.</p></div></div></div><p></p>

Case Co-Ordinator

<div><div><div><p>Are you ready to chart your own career path? With our refreshed strategy, we&rsquo;re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.</p><br>
<p></p><p><b>At a glance:</b></p>
<p><b>Location: </b>Bristol Office</p>
<p><b>Workplace Type:</b> On-Site</p>
<p><b>Employment Type:</b> 6 month Fixed-Term Contract</p>
<p><b>Seniority: </b>Entry Level</p>
<p></p><p>To deliver a professional service, focusing on quality, service and relationships, and be the first point of contact for all visitors to the SJP buildings. Responsible for the handling of inbound calls to SJP&rsquo;s national switchboard, alongside the provision of specific administrative and operational support within the Partnership Directorate</p>
<h2 class="jobSectionHeader"><b>What you'll be doing:</b></h2>
<ul><li>Greet all Visitors, Clients and Partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure</li>
<li>Provide a professional switchboard service, re-directing calls as appropriate, capturing accurate messages and management of the voicemail functionality</li>
<li>Maintain security of Reception areas acting as first line of defense, monitoring access, ensuring adherence to internal security policies, management of visitor access and new starter cards, and escalating security concerns or incidents where appropriate</li>
<li>Facilitate corporate meeting room bookings for employees and Partners, including prioritization of requests, working alongside Post Room and Security teams to ensure correct set ups</li>
<li>Support the wider Operations Support team, by being the location interface with Corporate Real Estate</li>
<li>Ensure any facilities issues are raised in a timely manner and monitored accordingly</li>
<li>Coordinate and manage the bookings of visitor parking and electric vehicle charging arrangements alongside managing access into car parks via intercom system</li>
<li>Support the wider operations and Wealth Management teams with projects and administrative tasks, in line with Partnership Supports agreed &lsquo;menu of services&rsquo;.
</li><li>Where applicable provide on the ground support for events held in our SJP buildings</li>
<li>Manage and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day-to-day queries.</li>
<li>Develop an awareness of the Partnership Directorate business plan to ensure activity is aligned to delivery against our strategic priorities</li>
<li>Develop and review processes and ways of working to improve efficiency and adapt to business needs</li>
</ul><h2 class="jobSectionHeader"><b>Essential Criteria</b><b>
</b></h2><ul><li>Strong customer service experience</li>
<li>Collaborative team player
</li><li>Understanding of the importance of brand awareness</li>
<li>Self motivated
</li><li>Basic familiarity with the Microsoft suite
</li></ul><h2 class="jobSectionHeader"><b>Desirable Criteria</b></h2>
<ul><li>The ability to utilise MI data to provide relevant reports
</li><li>Experience within an office environment</li><br>
</ul><br>
<p></p><p><b>What's in it for you?</b></p>
<p><b>We reward you for the work you do, </b>whether that&rsquo;s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
<br>
We also have benefits to support whatever stage of life you are in, including:</p>
<ul><li>Competitive parental leave (26 weeks full pay)</li>
<li>Private medical insurance (optional taxable benefit)</li>
<li>10% non-contributory pension (increasing with length of service)</li><br>
</ul><p></p><p><b>Reasonable Adjustments
</b><br>
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk
<br>
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.</p><br>
<p></p><p><b>What's next?</b></p>
<p>If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking &lsquo;apply&rsquo; below and our team will be in touch.
<br>
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.</p></div></div></div><p></p>

Operations Support Coordinator / Receptionist (Front of House)