Qureos Mentor

St. Jude Children's Research Hospital

St. Jude Children's Research Hospital is a leading institution dedicated to treating the most challenging childhood cancers and pediatric diseases. The hospital provides comprehensive care and support to families, ensuring that they never receive a bill for treatment, travel, housing, or food. St. Jude is committed to advancing research and improving outcomes for children worldwide, making significant strides in understanding and defeating childhood illnesses.

<div><div><div><div><div><div>Location
</div><div>Memphis, TN
</div></div><div><div>Category
</div><div>Information Technology
</div></div><div><div>Department
</div><div>Information Services
</div></div><div><div>Shift
</div><div>Weekday Day
</div></div><div><div>Position Type
</div><div>Full Time
</div></div><div><div>Scheduled Weekly Hours
</div><div>40
</div></div><div><div>Req #
</div><div>JR7270
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div></div><div><div><div><div>The Network Engineer (Level II or Senior) plays a critical role in supporting the mission of St. Jude Children's Research Hospital by ensuring the reliable, secure, and scalable network services that connect researchers, clinicians, staff, patients, and remote locations around the world. As a member of the team responsible for Tier 0 network infrastructure, this position designs, implements, and supports the foundational services upon which all other technology systems depend.<br>
<br>
This role provides leadership for the operation and advancement of enterprise networking technologies, including DNS, DHCP, IP Address Management (IPAM), Cisco Network Data Fabric Controller (NDFC), load balancing, wireless networking, remote access solutions, edge connectivity, and related infrastructure services. Through proactive engineering, strategic planning, and operational excellence, the Network Engineer (Level II or Senior) helps ensure that critical research, patient care, and business operations remain connected and uninterrupted.<br>
<br>
The ideal candidate is a highly skilled engineer who thrives in a dynamic environment, balancing long-term infrastructure initiatives with operational support and incident response. Success in this role is measured not only by system availability and performance, but by enabling the work that drives scientific discovery, advances treatments, and improves outcomes for children facing catastrophic diseases worldwide.<p></p><p><b>
Senior Level Qualifications:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Oversee configuration and management of the IT infrastructure to support requirements (e.g. data retention, security, business continuity, disaster recovery, information risk management).</li><li>
Monitor and evaluate the efficiency and effectiveness of infrastructure service delivery methods and procedures.</li><li>
Lead and manage internal infrastructure through established regulations &amp; standards.</li><li>
Implement and monitor incident/problem &amp; disaster recovery for infrastructure support.</li><li>
Manage and provide current systems usage statistics, provide future projected growth estimates based on customer&rsquo;s demand.</li><li>
Partner with internal teams to develop prioritization, metrics, and processes around capacity planning and infrastructure availability.</li><li>
Periodically present capacity planning and performance reports to senior leaders during presentations and meetings.</li><li>
Benchmark, analyze, and make recommendations for improvement of IT infrastructure.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintains regular and predictable attendance.</li></ul><p></p><p><b>
Minimum Education and/or Training:</b></p><ul><li>
Bachelor's degree in Computer Science, Engineering, Business or related field of study required.</li><li>
Master's degree preferred.</li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li>
Minimum experience: Four (4) years of IT experience with experience in infrastructure operations and engineering environments.</li><li>
Experience in infrastructure design, systems analysis, and security management.</li><li>
Some experience working with commercial models around infrastructure capacity procurement.</li><li>
Experience in customer service and vendor management.</li><li>
Some experience in business stakeholder engagement and management.</li><li>
Hands-on experience with core network services such as DNS, DHCP, and IP Address Management (IPAM) highly preferred.</li><li>
Experience troubleshooting complex network connectivity issues across large, distributed environments highly preferred.</li><li>
Knowledge of network security principles, remote access solutions, and VPN technologies highly preferred.</li><li>
Cisco Certified Network Professional (CCNP) certification highly desired.</li><li>
Strong analytical, problem-solving, and incident response skills with the ability to prioritize multiple competing demands highly preferred.</li><li>
Experience supporting Cisco wireless networking technologies in a large enterprise environment preferred.</li><li>
Experience administering Cisco Network Data Fabric Controller (NDFC) preferred.</li><li>
Experience with enterprise load balancing technologies such as F5, Citrix ADC, or similar platforms preferred.</li><li>
Experience supporting network infrastructure in healthcare, research, higher education, or other mission-critical environments preferred.</li><li>
Experience designing highly available and scalable network architectures that support organizational growth and expansion preferred.</li><li>
Familiarity with enterprise monitoring, automation, and infrastructure management tools preferred.</li><li>
Proven performance in earlier role/comparable role.</li></ul><p></p><p><b>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Promptly and effectively responds to customer queries and requests.</li><li>
Explores optimal solutions for customer needs.</li><li>
Escalates/redirects effectively for quicker customer support.</li><li>
Is aware of interdependencies across work and considers all parts of the work and its impact while executing own work.</li><li>
Collaborates across scrum teams and contractors to deliver common team goals.</li><li>
Navigates and flexes work style to requirements that can change frequently, continues to communicate and influence others.</li><li>
Conducts proactive resource/capacity planning and identifies ways to optimize asset performance.</li><li>
Anticipates and addresses business needs to improve operating environments for teams within own area.</li><li>
Conducts ongoing troubleshooting of complex system/application issues and devises suitable resolution/repair strategies.</li><li>
Engages with development teams on system/application building, implementation, and issue resolution.</li><li>
Effectively relays understanding of diverse perspectives.</li><li>
Can handle communication upwards and downwards as needed.</li><li>
Presents information in a clear, well thought out way and tailored to the audience.</li><li>
Shows support for the new direction even when the details have not been finalized.</li><li>
Uses a data-driven approach to spot early indications of underperformance and takes corrective actions. Celebrates successes.</li><li>
Works with partners in their function to find the best solutions that align with functional priorities. Works effectively to find solutions.</li><li>
Ability to look at data more critically and draw meaningful conclusions. Conducts root-cause analysis as needed.</li><li>
Quickly rebounds from setbacks, including creating viable plans to move forward.</li><li>
Helps others understand the need for change and adapt to it.</li></ul><p></p><p><b>
Level II Qualifications:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Contribute to infrastructure/network projects/operations and other internal/external solutions and services within own area.</li><li>
Provide customer service around infrastructure/network in line with defined service level commitments.</li><li>
Co-ordinate installation, configuration and support for new and existing network/infrastructure.</li><li>
Monitor availability of existing organizational network/infrastructure and associated systems.</li><li>
Provide capacity planning and performance analysis aligned with business demand.</li><li>
Manage responses to security incidents to ensure timely resolution.</li><li>
Create capacity planning and utilization reports for own area.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintains regular and predictable attendance.</li></ul><p></p><p><b>
Minimum Education and/or Training:</b></p><ul><li>
Bachelor's degree in Computer Science, Engineering, business or related field of study required.</li><li>
Master's degree preferred.</li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li>
Minimum requirement: Two (2) years of IT experience with experience in infrastructure operations and engineering environments.</li><li>
Some experience in infrastructure design, systems analysis, and security management.</li><li>
Some experience working with business stakeholders to identify and document requirements.</li><li>
Hands-on experience with core network services such as DNS, DHCP, and IP Address Management (IPAM) highly preferred.</li><li>
Experience troubleshooting complex network connectivity issues across large, distributed environments highly preferred.</li><li>
Knowledge of network security principles, remote access solutions, and VPN technologies highly preferred.</li><li>
Cisco Certified Network Professional (CCNP) certification highly desired.</li><li>
Strong analytical, problem-solving, and incident response skills with the ability to prioritize multiple competing demands highly preferred.</li><li>
Experience supporting Cisco wireless networking technologies in a large enterprise environment preferred.</li><li>
Experience administering Cisco Network Data Fabric Controller (NDFC) preferred.</li><li>
Experience with enterprise load balancing technologies such as F5, Citrix ADC, or similar platforms preferred.</li><li>
Experience supporting network infrastructure in healthcare, research, higher education, or other mission-critical environments preferred.</li><li>
Experience designing highly available and scalable network architectures that support organizational growth and expansion preferred.</li><li>
Familiarity with enterprise monitoring, automation, and infrastructure management tools preferred.</li><li>
Proven performance in earlier role/comparable role.</li></ul><p></p><p><b>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Ability to think critically, draw insights and connect the dots. Openness to change and adapting to changing times with resilience and flexibility.</li><li>
Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance</li><li>
Understands the task at hand, seeks out information, and draws conclusions from available data to deliver outcomes. Adapts quickly to changing priorities to perform as needed in his/her role. Remains calm when faced with changes to (and in) his/her work.</li><li>
Skills in communicating complex ideas effectively to diverse audiences and influence others to see different points of view.</li><li>
Is able to apply knowledge/skills within own area to deliver tasks with limited guidance</li><li>
Effectively relays understanding of diverse perspectives. Can handle communication upwards and downwards as needed. Presents information in a clear, well thought out way and tailored to the audience.</li><li>
Focus on setting high targets, following through with actions, and achieving results. Ability to anticipate roadblocks and circumvent challenges.</li><li>
Is able to apply knowledge/skills within own area to deliver tasks with limited guidance</li><li>
Shows support for the new direction even when the details have not been finalized. Uses a data-driven approach to spot early indications of underperformance and takes corrective actions. Celebrates successes. Works with partners in their function to find the best solutions that align with functional priorities. Works effectively to find solutions.</li><li>
Skills in prioritizing and addressing needs from multiple customers/stakeholders with a focus on efficient, responsive, high-quality/fit-for-purpose delivery.</li><li>
Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance</li><li>
Seeks to understand customer needs by asking clarifying questions. Prioritizes responses to customer queries. Solves routine customer problems as per processes, and seeks guidance, if needed for quick resolution.</li><li>
Ability to take accountability for work outcomes and proactively account for interdependencies across adjacent work areas.</li><li>
Is able to apply knowledge/skills within own area to deliver tasks with limited guidance</li><li>
Is aware of interdependencies across work and considers all parts of the work and its impact while executing own work. Collaborates across scrum teams and contractors to deliver common team goals. Navigates and flexes work style to requirements that can change frequently, continues to communicate and influence others.</li><li>
Skills in addressing technology infrastructure requirements and optimally managing technology assets.</li><li>
Is able to apply knowledge/skills within own area to deliver tasks with limited guidance</li><li>
Is able to install, configure, test, and deploy assets based on understanding of functioning of hardware and technologies within own domain. Leverages knowledge of infrastructure/network as related to diverse computing/operating environments to implement resource plans and address infrastructure performance needs/issues. Supports performance optimization and system tuning as directed.</li></ul><p></p><p><b>
Compensation</b></p>
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $94,640 - $169,520 per year for the role of Network Engineer (Level II or Senior) - Enterprise Network Team.<p></p><p>
Explore our exceptional benefits!</p><p></p><div><p>
St. Jude is an Equal Opportunity Employer</p></div><p></p><p><b>
No Search Firms</b></p><p>
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.</p></div></div></div></div></div></div>

Network Engineer (Level II or Senior) - Enterprise Network Team

<div>
 This role performs volunteer apheresis procedures and whole blood collections to provide blood products for St. Jude patients. Recruits, interviews, and processes volunteer donors for apheresis and whole blood collections. Responsible for the prompt, efficient, and accurate performance validation and reporting of waived laboratory test results used to determine blood donor eligibility. Complies with all requirements of the institution, regulatory agencies and adheres to the Blood Donor Center Quality Program. Performs translational/basic research and development activities.
 <br/>
 <br/>
 <strong>
  Position will work M-F 8 a.m. to 4:30 p.m. May work an occasional Saturday or holiday. Shifts can rotate; Shifts can start at 7:30 am-4 pm or 9:30 am-6 pm.
  <br/>
  <br/>
 </strong>
 <strong>
  The ideal candidate will have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with apheresis or plasmapheresis machines
  </li>
  <li>
   Experience in a blood donor center or plasma center
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Independently perform and report pre-analytic and post-analytic activities for waived testing.
  </li>
  <li>
   Resolve donor collection process problems with minimal assistance and provide assistance to others in the donor center as needed.
  </li>
  <li>
   Independently execute activities within own area (e.g., requisitioning and processing specimens for reference laboratories, data retrieval, reporting, preparation of files, waste stream management, and planning of inventory).
  </li>
  <li>
   Assist with ongoing quality control and compliance tracking and related activities and report problems to testing/supervisory personnel.
  </li>
  <li>
   Support equipment maintenance and troubleshooting as directed.
  </li>
  <li>
   Contribute to maintenance of standard operating procedures (SOPs), forms, and systems.
  </li>
  <li>
   Recruit, interview, and process volunteers for apheresis and whole blood collections.
  </li>
  <li>
   Perform apheresis procedures and whole blood collections on volunteer donors.
  </li>
  <li>
   Conduct translation/basic research and development activities.
  </li>
  <li>
   Participate in the orientation and training process. Assist in maintaining documents.
  </li>
  <li>
   Assist in evaluating and validation of new procedures, equipment, and maintenance processes.
  </li>
  <li>
   Ensure continuity of donor care.
  </li>
  <li>
   Participate in the inventory management process.
  </li>
  <li>
   Perform other related duties as assigned or directed to meet the goals and objectives of the department and the institution.
  </li>
  <li>
   Maintain regular and predictable attendance
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education and/or Training:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma required.
  </li>
  <li>
   Associate's degree preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma with 4+ years of experience in a volunteer or commercial blood donor center (OR) Associate's degree with 2+ years of experience in a volunteer or commercial blood donor center.
  </li>
  <li>
   3 years of phlebotomy experience required.
  </li>
  <li>
   Volunteer donor whole blood collection or donor apheresis experience preferred.
  </li>
  <li>
   Prior experience in laboratory procedures and principles (e.g., cleaning and sterilization of laboratory materials, pre-analytic and post-analytic assistance, equipment operation and maintenance) preferred.
  </li>
  <li>
   Experience working with laboratory personnel, understanding technical language, and supporting lab needs preferred.
  </li>
  <li>
   Proven performance in earlier role/ comparable role
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licensure, Registration and/or Certification Required by SJCRH Only:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Phlebotomy certification is required within 6 months of hire date.
  </li>
  <li>
   Medical Assistant certification is acceptable in lieu of phlebotomy certification
  </li>
  <li>
   CPR certification is required within 6 months of hire date.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $22.00 - $38.50 per hour for the role of Blood Donor Specialist.
 <br/>
 <br/>
 Explore our exceptional benefits!
 <br/>
 <br/>
 St. Jude is an Equal Opportunity Employer
 <br/>
 <br/>
 <strong>
  No Search Firms
  <br/>
  <br/>
 </strong>
 St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
</div>


Blood Donor Specialist

<div><div><div><div><div><div>Location
</div><div>Memphis, TN
</div></div><div><div>Category
</div><div>Information Technology
</div></div><div><div>Department
</div><div>Information Services
</div></div><div><div>Shift
</div><div>Weekday Day
</div></div><div><div>Position Type
</div><div>Full Time
</div></div><div><div>Scheduled Weekly Hours
</div><div>40
</div></div><div><div>Req #
</div><div>JR7217
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div></div><div><div><div><div>St. Jude is looking for our next team member is Information Services!<br>
We need a dependable, poised, and adaptable IT Technician (Level II or I). This person will be responsible for providing hardware and software support for local computing resources for our clinical teams. This role is on-site on campus and located in our patient care center.
<br>
<br>
Main tasks include:<br>
<ul><li>Supporting local networking resources and requirements.
</li><li>Working with technology staff, clients, collaborators and vendors to identify and analyze needs, investigating solutions, implementing and deploying required technologies.
</li><li>Maintaining technologies and observing procedures used for the management and deployment of systems and software.
</li><li>Working to complete projects as assigned by institutional, departmental or divisional requirements.
</li><li>Functioning as an active participant in working with departments, departmental liaisons and the individual clients.
</li></ul>-Maintaining an awareness and understanding of technological advances, vendor product offerings and issues in line with campus requirements. -Maintaining current knowledge of institutional, departmental and divisional policies and procedures and acting in all duties and responsibilities to comply with these and other required regulations, policies or procedures.<p></p><p><b>
LEVEL II:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Meet or exceed a high level of customer satisfaction through application of customer service focused soft skills and adherence to established SLAs.</li><li>
Manage basic to moderate technical issues and incidents involving various software, networking and hardware environments.</li><li>
Respond to basic customer/end-user queries within timelines.</li><li>
Service customers in all aspects through to problem resolution, keeping customers informed and updated throughout life of incident.</li><li>
Maintain support procedures and documentation.</li><li>
Understand customer&rsquo;s impact, prioritize and communicate effectively between various stakeholders.</li><li>
Stay abreast of the latest changes, trends and technological advancements in the industry.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintains regular and predictable attendance.</li></ul><p><b><br>
Minimum Education and/or Training:</b></p><ul><li>
High School Diploma or GED required.</li></ul><p><b><br>
Minimum Experience:</b></p><ul><li>
2+ years of significant experience providing support around IT systems (e.g. operating systems; setup and configuration of computers, printers in a networked environment, and mobile devices; maintenance of hardware components and computer peripherals).</li><li>
Experience supporting business teams around IT needs.</li><li>
Prefer experience with Windows, Apple, and Linux.</li></ul><p><b><br>
Licensure, Registration and/or Certification Required by SJCRH Only:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred</li></ul><p><b><br>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Addresses problems in a structured, logical approach.</li><li>
Asks for guidance and tries out new ideas when changes in approach are required.</li><li>
Adapts quickly and positively; learns from mistakes.</li><li>
Questions, clarifies, and provides explanations as needed.</li><li>
Checks documents and reports for clarity and accuracy.</li><li>
Seeks and provides information within and outside team in a timely manner.</li><li>
Manages own time well to plan work and meet daily task needs.</li><li>
Executes routine tasks under guidance and/ or supervision.</li><li>
Shows attention to detail, produces quality work on time.</li><li>
Leverages strong knowledge of IT support and maintenance concepts and processes to address complex support needs.</li><li>
Promptly acknowledges and responds to customer issues.</li><li>
Solves routine customer problems as per processes, and seeks guidance, if needed for quick resolution.</li><li>
Analyzes root causes of reported issues in a structured manner, and seeks clarification and support as needed.</li><li>
Can solve problems quickly by identifying the right remedial steps with limited guidance.</li><li>
Can handle routine escalations.</li><li>
Organizes own work to prioritize non-routine tasks to meet customer requirements.</li><li>
Handles unexpected changes in customer priorities effectively.</li><li>
Takes ownership of customer problems and related communication.</li><li>
Questions, clarifies, and provides explanations as needed.</li><li>
Checks documents and reports for clarity and accuracy.</li><li>
Plans around multiple tasks and priorities well within own work.</li><li>
Is able to cope with unexpected changes in routine and delivers planned outcomes on time.</li><li>
Escalates issues/problems and seeks support in a timely manner.</li></ul><p></p><p><b>
LEVEL I:</b></p><p><b>
Job Responsibilities:</b></p><ul><li>
Meet or exceed a high level of customer satisfaction through application of customer service focused soft skills and adherence to established SLAs.</li><li>
Provide basic mobile, desktop, and network support (including administering and maintaining end user accounts, password resets/unlocks, and email setup and support).</li><li>
Install and configure appropriate software and functions according to specifications and requirements.</li><li>
Service customers in all aspects through to problem resolution, keeping customers informed and updated throughout life of incident.</li><li>
Perform troubleshooting to diagnose and resolve problems.</li><li>
Create, document, and escalate issues and problems according to set standards.</li><li>
Proactively develop deep knowledge of technical concepts, processes, and procedures.</li><li>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</li><li>
Maintain regular and predictable attendance.</li></ul><p></p><p><b>
Minimum Education and/or Training:</b></p><ul><li>
High School Diploma or GED.</li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li>
Experience providing support around IT systems (e.g. operating systems; setup and configuration of computers and printers in a networked environment; maintenance of hardware components and computer peripherals) preferred.</li><li>
Prefer experience with Windows, Apple, and Linux.</li></ul><p></p><p><b>
Licensure, Registration and/or Certification Required by SJCRH Only:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred</li></ul><p></p><p><b>
Special Skills, Knowledge and Abilities:</b></p><ul><li>
Certification in A+, Network, Windows, or Apple preferred.</li><li>
Applies basic knowledge of IT support and maintenance concepts and processes, incident request life cycles, metrics, and resolution principles in delivery of routine IT support.</li><li>
Is able to analyze and diagnose routine problems, under supervision.</li><li>
Addresses problems with guidance where feasible, and escalates effectively.</li><li>
Prioritizes routine tasks under guidance and/ or supervision.</li><li>
Responds to clearly stated service expectations of his/her clients.</li><li>
Ensures customer needs are met promptly.</li><li>
Is open to any type of change or new idea presented.</li><li>
Shows eagerness to learn from different avenues.</li><li>
Addresses needs/ problems in a logical manner, using defined approaches.</li><li>
Manages own time well to plan work and meet daily task needs.</li><li>
Executes routine tasks under guidance and/ or supervision.</li><li>
Shows attention to detail, produces quality work on time.</li><li>
Has clear, concise communication in both verbal and written communication.</li><li>
Listens to requests, confirms understanding of routine needs, and provides accurate answers.</li><li>
Shares information within team as directed.</li></ul><p></p><p><b>
Compensation</b></p>
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $26.00 - $45.50 per hour for the role of IT Technician (Level II or I).<p></p><p>
Explore our exceptional benefits!</p><p></p><div><p>
St. Jude is an Equal Opportunity Employer</p></div><p></p><p><b>
No Search Firms</b></p><p>
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.</p></div></div></div></div></div></div>

IT Technician (Level II or I)

<div><div><div><div><div><div>Location
</div><div>Memphis, TN
</div></div><div><div>Category
</div><div>Nursing
</div></div><div><div>Department
</div><div>Inpatient Units
</div></div><div><div>Shift
</div><div>Weekday Night
</div></div><div><div>Position Type
</div><div>Part Time
</div></div><div><div>Scheduled Weekly Hours
</div><div>36
</div></div><div><div>Req #
</div><div>JR6674
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div></div><div><div><div><div>St. Jude is currently looking for nurses for our Inpatient Units!
<br>
<br>
Think of what you could achieve if the best possible care was all that mattered. If you had the encouragement and opportunity to truly bond with the patients in your care. And if you could collaborate with the world&rsquo;s brightest scientists, in a bench-to-bedside environment that put you on the leading edge of clinical breakthroughs for children with cancer, sickle cell, and other life-threatening diseases. It&rsquo;s possible at St. Jude Children&rsquo;s Research Hospital. As a clinical professional with us, you&rsquo;ll be part of a team that gives our all to make a difference in the lives of patients with the rarest of conditions. All while receiving the resources and support you need to advance your career and be the force behind the cures.
<br>
<br>
St. Jude Nurses provide the highest quality of care, every day. We bring our hearts and minds to the bedside of every child that we care for. We wipe their tears, we hold their hands, and we smile relentlessly, to remind this terrible disease that it will never win. Because of the unique nature of our work at St. Jude, your work on our team will be dynamic and challenging, but it will be some of the most rewarding work of your career.<p></p><p><b>
PON I or II- Kay 4 nights; 36 hours per week any night Sun- Sat</b></p><ul><li><p>
Kay 4 supports patients with hematology disorders or leukemia and lymphoma disease at St. Jude. Be a part of caring for patients in the most current protocol enrollments that will revolutionize treatment for hematology and leukemia/lymphoma disease. Come join a prestigious nursing team who provides the highest quality of care, every day.</p></li><li><p>
This is a night shift specific opportunity looking for an experienced nurse who has a desire to work with hematology, leukemia, or lymphoma patients.</p></li></ul><p></p><p>
Here at St. Jude, we provide the very best in patient care, and we&rsquo;re looking for nurses who not only believe in, but who embody this mission: those who know and are driven by their passions, who thrive through collaboration, and who actively seek out new opportunities to learn and lead. If you&rsquo;re hungry, humble, and smart, and if you&rsquo;re looking to invest in a team that wants to invest in you, we&rsquo;d love to consider your application.</p><p></p><p>
This job consists of 3 12 hour shifts with rotating holiday and weekend requirements.</p><p></p><p><b>
Minimum Education and/or Training:</b></p><ul><li>
Graduate of an accredited school of nursing required.</li><li>
Basic Life Support (BLS), required. Pediatric Advance Life Support (PALS), OR Advanced Cardiac Life Support ACLS, preferred as applicable.</li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li>
Minimum Requirement: BSN required with completion of 18 months of clinical nursing experience.</li><li>
St. Jude or other RN experience required.</li><li>
Intermediate pediatric assessment, critical thinking, and pain assessment skills.</li><li>
Some experience in pediatric or oncology nursing.</li><li>
Working knowledge of research protocols.</li><li>
Strong knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on the assigned unit.</li><li>
Strong knowledge of the principles of growth and development for all ages served.</li><li>
Strong ability to assess and interpret age specific data about the patient&rsquo;s status.</li><li>
Strong clinical nursing, interpersonal, and patient education skills.</li><li>
Proven performance in earlier role.</li></ul><p></p><p><b>
Licensure, Registration and/or Certification Required by Law:</b></p><ul><li>
(LC: RN-TN) Must possess a current Tennessee State Board of Nursing license if primary residence is Tennessee or a Nurse Licensure non-Compact state.</li><li>
(LC: RN-ARK or RN-MISS) Must possess a current State Board of Nursing license in the state of primary residence if the state is a Nurse Licensure Compact state.</li></ul><p></p><p><b>
Licensure, Registration and/or Certification Required by SJCRH Only:</b></p><ul><li>
Certified Pediatric Hematology Oncology Nurse (CPHON) preferred.</li><li>
Oncology Certified Nurse (OCN) preferred.</li></ul><p></p><p><b>
Compensation</b></p>
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $31.50 - $55.00 per hour for the role of Pediatric Oncology Nurse II: K4 nights.<p></p><p>
Explore our exceptional benefits!</p><p></p><div><p>
St. Jude is an Equal Opportunity Employer</p></div><p></p><p><b>
No Search Firms</b></p><p>
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.</p></div></div></div></div></div></div>

Pediatric Oncology Nurse II: K4 nights

<div>
 The rapidly expanding Hospitalist Medicine Program at St. Jude Children&rsquo;s Research Hospital is seeking a Pediatrician/Pediatric Hospitalist to join our team as a Staff Physician. Our Hospitalist Program is set in a world-class medical environment and allows for hands-on patient experiences covering a full range of hematologic and oncologic diagnoses.
 <br/>
 <br/>
 We are recruiting highly motivated individuals who enjoy both inpatient and urgent care practice to join our program. The Hospitalist Medicine Program includes approximately 14 physicians and 12 advanced practice providers, many of whom are board certified in pediatric hematology/oncology. In this role, you will treat patients on the inpatient units (night shifts) and in our on-site outpatient acute care clinic (24/7). We offer a flexible schedule with approximately 14 shifts per month (shifts are 9-12.5 hours). This position may work weekdays, weeknights, and/or weekends.
 <br/>
 <br/>
 As an integral member of the hospitalist team, you will work with nursing staff, advanced practice practitioners, hospitalist colleagues, primary oncologists, and subspecialty physicians to ensure quality clinical care for St. Jude patients. Night coverage includes multiple hospitalist providers with Pediatric Intensive Care support also available in-house 24/7. Top subspecialty and surgical support are available on home call each evening. Members of the Hospitalist Program are active in medical education, quality and patient safety initiatives, clinical education of trainees, and clinical research.
 <br/>
 <br/>
 St. Jude is a 78-bed hospital sitting on a beautiful, 80+ acre campus in Memphis, TN. Memphis is a family-friendly metropolitan area recognized for its world-class music, food, and hospitality. Cost of living is one of the biggest attractions; in fact, Money listed Memphis as one of the least expensive cities in which to raise a child. Mild winters and beautiful green spaces are part of the reasons why Forbes recently named Memphis the 4th happiest city in which to work.
 <br/>
 <br/>
 Works with clinical staff to ensure the safety and quality of clinical care and support for patients at St. Jude Children&rsquo;s Research Hospital. Supervises staff, performs patient care duties, and ensures compliance and accurate reporting.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performs patient-care duties according to established standards, general and service-specific scopes of care, policies and procedures, and patient-specific protocols. Annually demonstrates performance competency in each of the following: Obtains Informed Consent for research protocols. Inquires about medical, family, and social histories and performs physical examination. Orders appropriate diagnostic studies. Interprets patient data to accurately diagnose disease and disease stage. Identifies appropriate medical treatment, whether protocol or non-protocol. Monitors and evaluates patient response to medical treatment. Facilitates appropriate patient referrals. Provides patient and family support. Provides patient follow-up to other health care providers, including referring physicians. Prescribes medications as appropriate and writes the drug orders in accordance with clinical privileges. Monitors patient in accordance with SJCRH standards. Provides consultation services for the nursing staff regarding questions relating to clinical care visits, discharge of inpatients and difficult medical management cases. Works with the other physicians as appropriate concerning potentially difficult patient care questions, drug usage, procure requirements, etc. Evaluates patient for need for and level of prescription medicines required and consider alternative techniques for patient care. Interacts and discusses with primary physicians and patient family appropriate patient care and prescription medicines. Provides reports as necessary to third party providers and sub-specialists. Acts as a participatory member of the clinical care teams. Complies with all clinical staff bylaws, rules and regulations.
  </li>
  <li>
   Directly supervises assigned staff to include performance, scheduling, continuing education, and work assignments. Participates in performance appraisals. Provides opportunities for staff development of assigned staff. Implements and maintains on-going education of clinical staff. Facilitates clinical experience of Postdoctoral Fellows. Promotes communication between clinic staff and fellows. Participates in on-going assessment of fellows in the clinic. Participates in continuing educational efforts for nurse practitioners and other health care providers.
  </li>
  <li>
   Compliance and Reporting: Ensures compliance with HCFA billing guidelines and other regulatory agencies, as appropriate. Submits information and reports as required. Develops mechanisms to monitor compliance and quality. Works collaboratively with other clinic staff (e.g., schedulers, nursing management, etc.) to resolve issues that may arise. Develops timely, accurate, and meaningful reports regarding the operation of the department. Provides periodic status reports to the Department Chair.
  </li>
  <li>
   Demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on the assigned unit. Demonstrates knowledge of the principles of growth and development for all ages served. Demonstrates ability to assess and interpret age-specific data about the patient&rsquo;s status. Identifies the patient&rsquo;s age-specific needs. Provides age-appropriate care for all ages served. Serves the following age groups: Infant toddler (0-6 years), School-age (6-11 years), Adolescent (12- 20 years).
  </li>
  <li>
   Participates in the detection, reporting, and improvement of systems to prevent patient care incidents and improve patient safety and quality.
  </li>
  <li>
   Performs other related duties as assigned or directed to meet the goals and objectives of the department and the institution.
  </li>
  <li>
   Maintains regular and predictable attendance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education and/or Training:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Board certified or eligible in Pediatrics required. Board certified or eligible in specialty area preferred
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in Pediatrics or specialty area preferred
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licensure, Registration and/or Certification Required by Law:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Unrestricted medical license to practice in the State of Tennessee
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licensure, Registration and/or Certification Required by SJCRH Only:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must maintain active unrestricted privileges at SJCRH
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $167,377 - $347,630 per year for the role of Staff Physician-Hospitalist (Pediatric Hematology/ Oncology).
 <br/>
 <br/>
 Explore our exceptional benefits!
 <br/>
 <br/>
 St. Jude is an Equal Opportunity Employer
 <br/>
 <br/>
 <strong>
  No Search Firms
  <br/>
  <br/>
 </strong>
 St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
</div>


Staff Physician-Hospitalist (Pediatric Hematology/ Oncology)

<div>Operates under general supervision. Performs data abstraction, collection, and entry to support clinical research. Prepares submission for all reportable events. Develops, maintains, and/or monitors case report forms. Ensures compliance with prescribed interventions and evaluations of the assigned protocol(s). Provides data to the collaborating research organization or study sponsor. Prepares data reports.<p></p><p><b>
Overview</b></p><p></p><p>
The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.</p><p></p><p><b>
Responsibilities</b></p><p></p><p>
The Global Clinical Research Associate I will be responsible for:</p><ul><li><p>
Supporting the Global Packages initiative which is a key component of the St. Jude Global Childhood Cancer Analytics Resource and Epidemiological Surveillance System (SJCARES) Adaptation Framework and Toolkit.</p></li><li><p>
Develop, maintain, monitor, and/or share assigned/relevant documentation (e.g., investigator files, case report forms, study data and reports).</p></li><li><p>
Maintain the Global Packages Master Protocols</p></li><li><p>
Support regulatory compliance for proper implementation of Global Packages globally</p></li><li><p>
Maintain/enter data as required for case report forms and assist with data processing, cleaning, and preparation to be done in preparation for aggregated or secondary analysis.</p></li><li><p>
Ensure compliance with prescribed interventions and evaluations of the assigned protocol(s).</p></li><li><p>
Provide data to the collaborating research organization (CRO) or study sponsor, and prepare data reports as directed.</p></li><li><p>
(As applicable) Provide education, coordination and data management (e.g., database access and queries; education on protocol activities).</p></li><li><p>
Perform other duties as assigned to meet the goals and objectives of the department and institution.</p></li><li><p>
Maintains regular and predictable attendance.</p></li></ul><p></p><p><b>
Skills and Abilities:</b></p><ul><li><p>
Understands the task at hand, seeks out information, and draws conclusions from available data to deliver outcomes.</p></li><li><p>
Adapts quickly to changing priorities to perform as needed in his/her role.</p></li><li><p>
Remains calm when faced with changes to (and in) his/her work.</p></li><li><p>
Seeks clarifications to understand what is being said.</p></li><li><p>
Presents information in a clear, well thought out way and tailored to the audience.</p></li><li><p>
Is able to clearly summarize information learnt to confirm understanding.</p></li><li><p>
Writes in a clear and concise manner and speaks succinctly and confidently.</p></li><li><p>
Plans in advance, organizes own work, and executes high-quality work on time. Shows initiative to take on more responsibilities/work.</p></li><li><p>
Embraces goals and demonstrates a sense of urgency in achieving them.</p></li><li><p>
Holds self to high standards and keeps pushing to meet them.</p></li><li><p>
Supports clinical study and site management by performing basic tasks (operations/study management) under supervision.</p></li></ul><p></p><p><b>
All candidates must submit a cover letter to be considered for the position.</b></p><p></p><p><b>
Minimum Education</b></p><ul><li><p>
Bachelor's degree in relevant area required.</p></li></ul><p></p><p><b>
Minimum Experience:</b></p><ul><li><p>
Minimum Requirement: Prior industry experience preferred.</p></li></ul><p></p><p><b>
Compensation</b></p>
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,520 - $114,400 per year for the role of Clinical Research Associate I, Global Clinical Research.<p></p><p>
Explore our exceptional benefits!</p><p></p><div><p>
St. Jude is an Equal Opportunity Employer</p></div><p></p><p><b>
No Search Firms</b></p><p>
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.</p></div>

Clinical Research Associate I, Global Clinical Research

<div>
 Operates under general supervision. Performs data abstraction, collection, and entry to support clinical research. Prepares submission for all reportable events. Develops, maintains, and/or monitors case report forms. Ensures compliance with prescribed interventions and evaluations of the assigned protocol(s). Provides data to the collaborating research organization or study sponsor. Prepares data reports.
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The Global Clinical Research Associate I will be responsible for:
 <br/>
 <br/>
 <ul>
  <li>
   Supporting the Global Packages initiative which is a key component of the St. Jude Global Childhood Cancer Analytics Resource and Epidemiological Surveillance System (SJCARES) Adaptation Framework and Toolkit.
  </li>
  <li>
   Develop, maintain, monitor, and/or share assigned/relevant documentation (e.g., investigator files, case report forms, study data and reports).
  </li>
  <li>
   Maintain the Global Packages Master Protocols
  </li>
  <li>
   Support regulatory compliance for proper implementation of Global Packages globally
  </li>
  <li>
   Maintain/enter data as required for case report forms and assist with data processing, cleaning, and preparation to be done in preparation for aggregated or secondary analysis.
  </li>
  <li>
   Ensure compliance with prescribed interventions and evaluations of the assigned protocol(s).
  </li>
  <li>
   Provide data to the collaborating research organization (CRO) or study sponsor, and prepare data reports as directed.
  </li>
  <li>
   (As applicable) Provide education, coordination and data management (e.g., database access and queries; education on protocol activities).
  </li>
  <li>
   Perform other duties as assigned to meet the goals and objectives of the department and institution.
  </li>
  <li>
   Maintains regular and predictable attendance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills and Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understands the task at hand, seeks out information, and draws conclusions from available data to deliver outcomes.
  </li>
  <li>
   Adapts quickly to changing priorities to perform as needed in his/her role.
  </li>
  <li>
   Remains calm when faced with changes to (and in) his/her work.
  </li>
  <li>
   Seeks clarifications to understand what is being said.
  </li>
  <li>
   Presents information in a clear, well thought out way and tailored to the audience.
  </li>
  <li>
   Is able to clearly summarize information learnt to confirm understanding.
  </li>
  <li>
   Writes in a clear and concise manner and speaks succinctly and confidently.
  </li>
  <li>
   Plans in advance, organizes own work, and executes high-quality work on time. Shows initiative to take on more responsibilities/work.
  </li>
  <li>
   Embraces goals and demonstrates a sense of urgency in achieving them.
  </li>
  <li>
   Holds self to high standards and keeps pushing to meet them.
  </li>
  <li>
   Supports clinical study and site management by performing basic tasks (operations/study management) under supervision.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All candidates must submit a cover letter to be considered for the position.
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in relevant area required.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum Requirement: Prior industry experience preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,520 - $114,400 per year for the role of Clinical Research Associate I, Global Clinical Research.
 <br/>
 <br/>
 Explore our exceptional benefits!
 <br/>
 <br/>
 St. Jude is an Equal Opportunity Employer
 <br/>
 <br/>
 <strong>
  No Search Firms
  <br/>
  <br/>
 </strong>
 St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
</div>


Join St. Jude Children's Research Hospital and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

St. Jude Children's Research Hospital

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Network Engineer (Level II or Senior) - Enterprise Network Team

Blood Donor Specialist

IT Technician (Level II or I)

Pediatric Oncology Nurse II: K4 nights

Staff Physician-Hospitalist (Pediatric Hematology/ Oncology)

Clinical Research Associate I, Global Clinical Research

Clinical Research Associate I, Global Clinical Research