Qureos Mentor

St. Luke's University Health Network

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Pharmacy Support Associate completes customer transactions at the cash register and assists staff with the day to day operations of the Retail Pharmacy. This individual is responsible for providing excellent customer service to Homestar Pharmacy customers.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Greets, engages, and assists customers in a friendly and efficient manner. Answers phones. Refers patient requests and questions to licensed pharmacy staff.
</li><li>Verifies customers&rsquo; identity before providing medications. Maintains confidentiality of prescription and patient identity. Verifies and bags and prescriptions appropriately.
</li><li>Verifies allergies are documented in pharmacy software. Asks patients to list allergies per policy.
</li><li>Enters all purchases through cash register under designated ID. Enters employee transactions and applicable discounts per policy. Provides a customer receipt for each sale.
</li><li>Processes cash, credit card, and employee payroll deduction transactions. Verifies accurate billing to correct SLUHN employee. Maintains receipts of transactions per policy.
</li><li>Files prescriptions in accordance with law and regulation and pharmacy policy.
</li><li>Maintains appropriate logs (ex. Pseudoephedrine based products) as applicable.
</li><li>Runs scheduled reports and places reminder calls to patients who have not picked up prescriptions. Returns prescriptions that have not been picked up to stock per policy under direction of pharmacist.
</li><li>Organizes Will Call area. Removes prescriptions to be returned to stock.
</li><li>Processes transactions and prepares medications for employee remote or mail delivery service. For remote delivery, places in appropriate tote to designated facility and completes delivery log accurately. For mail delivery, places in envelope and verifies employee address. Orders and maintains adequate shipping supplies and postage.
</li><li>Completes inventory counts and orders merchandise based on the results, including branded merchandise.
</li><li>Checks in all wholesaler orders and report shortages to Manager.
</li><li>Stocks pharmacy shelves and end-caps with merchandise, ensuring merchandise on the shelves is within date. Removes all outdated drugs and processes through outdate return company. Restocks pharmacy supplies.
</li><li>Maintains the cleanliness and organization of the pharmacy including personal work area.
</li><li>Places and removes appropriate signage related to sale items in store.
</li><li>Follows &ldquo;End of Day&rdquo; procedures to assure all required end of day policies are performed efficiently and consistently.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
<ul><li>Walking and standing for up to eight hours per day and up to three consecutive hours; Continuously fingering; Frequent handling; Grasping and twisting; Frequently lifting and carrying up to 35 pounds; Frequent, continuous stair climbing and decent while carrying up to 35 pounds; Periodically, extended walking; Occasionally pushing and pulling up to 200 pounds; Frequently stooping and bending; Repetitively looking up; Occasionally crouching; Continuously reaching above shoulder level; Frequent neck bending; Hearing as it relates to normal conversation, high and low frequency; Seeing as it relates to general vision, near vision, far vision, color vision and peripheral vision.
</li></ul>EDUCATION:
Required: High school diploma.
TRAINING AND EXPERIENCE:
Required: Successful completion of on-the-job training in each area of the Department within the first six months of employment.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Pharmacy Sales Clerk - Per Diem

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Medical Assistant, Practice Operations' primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Conducts pre-visit planning by reviewing and updating the patient&rsquo;s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
</li><li>Completes pre-charting of all value-based pieces up to five days prior to patient&rsquo;s appointment. Sends messages to the Care Team, when warranted.
</li><li>Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information.
</li><li>Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
</li><li>Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
</li><li>Actively participates in department activities; attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
</li><li>Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
</li><li>Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
</li><li>Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
</li><li>Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
</li><li>Actively participates in maintaining and/or improving quality improvement initiatives.
</li><li>Other related duties as assigned.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.
EDUCATION: 
 
High School degree or equivalent required.
TRAINING AND EXPERIENCE:
One year of clinical experience OR graduate of Medical Assistant program required. Two years of experience in similar healthcare setting is preferred. Customer service experience is strongly preferred. BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association. Where applicable, a 30/60/90 day on-boarding checklist will be completed during the on-boarding process for new or transferred employees to confirm mastery of skills relevant to the service line. This on-boarding checklist will be acknowledged by practice leadership or a provider when appropriate; records will be retained at the practice location.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Medical Assistant - Chiropractic, Bethlehem

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Respiratory Therapy (RT) Intern is responsible for performing multiple duties that require an expertise in the assembly, transport, disinfection, calibration and troubleshooting of respiratory related equipment. The RT Intern is responsible for maintaining an appropriate level of equipment in the various respiratory work areas and assisting the Respiratory Therapists and providers with various equipment related duties for procedures and tasks, as directed. RT Interns that have demonstrated proficiency in respiratory equipment handling will be trained to assemble, troubleshoot, and assist with interventional pulmonary procedures. Participation in providing COPD education to inpatients including disease process, basic overview of medications, and documentation of education in medical records. The position may assist in training new Respiratory Care staff of equipment reprocessing and/or on routine therapy assistant functions.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Changes equipment as needed.
</li><li>Monitor&rsquo;s inventory of supplies and orders as necessary.
</li><li>Stocks all RT storage areas and shelves as necessary.
</li><li>Monitor&rsquo;s oxygen and various gas cylinders maintained by hospital.
</li><li>Signs in all arriving supplies and processes equipment for sterilization.
</li><li>Updates Respiratory Leadership on equipment, supply as well as oxygen and other gases needs.
</li><li>Cleans, disinfects, and restocks equipment in hospital areas and emergency kits.
</li><li>Sets up ventilators in department and performs pre-operative checks.
</li><li>Works in conjunction with Bio-med to repair equipment.
</li><li>Adheres to infection control guidelines related to cleaning of equipment.
</li><li>Set up and breakdown of Respiratory equipment in patient care areas
</li><li>Assists in Interventional Pulmonary procedures including set up of equipment prior to procedure, handling of procedure instruments, preparing and transporting specimens, and equipment reprocessing/pre-clean in line with infection control guidelines.
</li><li>Complies with Department and Hospital policy regarding safety, attendance, and dress code.
</li><li>Demonstrates/models the hospital&rsquo;s core values and customer service behaviors in interactions with all customers. (Internal and external).
</li><li>Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
</li><li>Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
</li><li>Demonstrates/models the Network&rsquo;s Service Excellence Standards of Performance in interactions with all customers (internal and external).
</li><li>Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
</li><li>Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
</li><li>Complies with Network and departmental policies regarding attendance and dress code.
</li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. 
<li>
 
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to two hours per day &ndash; 1-hour increments. Standing up to 6 hours per day - 1-hour increments. Walking up to 6 hours per day - 50-minute increments. Frequently uses fingers to manipulate small objects, equipment. Continuous handling of equipment, documentation of records. Frequent twisting/turning of hands while changing equipment. Occasional twisting/turning of body. Frequent lifting of objects up to 50 pounds. Occasional carrying of objects up to 50 pounds. Occasional carrying of objects up to 50 pounds. Frequent pushing and pulling of equipment up to 150 pounds. Occasional stooping, bending, and crouching. Rarely requires squatting, kneeling, crawling, or climbing. Occasional reaching above shoulder level. Ability to feel temperature and other attributes of objects through touch. Seeing as it related to general, near, far, and peripheral vision, and depth perception. Hearing as it relates to normal, high and low frequencies.
EDUCATION:
High school diploma or GED required. Student enrolled in Respiratory Therapy Program preferred. Knowledge of medical terminology.
TRAINING AND EXPERIENCE:
Basic computer skills and ability to learn new software to support department as needed. Prior Hospital experience preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Respiratory Therapy Intern Miners Campus

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</h3>Running Psychoeducational Groups 
To provide comprehensive care of psychiatric patients admitted to the inpatient psychiatric unit from admission through discharge, by maximizing available internal and external resources to reduce length of stay and improve quality of care. It includes assessing, planning, implementing, coordinating, and evaluating health and community related services to meet a patient&rsquo;s physical, psychosocial, vocational, and health needs in a cost effective, outcomes-oriented and timely manner. As department needs change, the services may be performed at any level within the Network&rsquo;s continuum of services and/or sites.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
</li><li>Performs admission review on all inpatients. Attends daily patient rounds and shares professional knowledge, making appropriate recommendations regarding clinical and programmatic needs of patients as it relates to professional knowledge base and existing treatment criteria.
</li><li>Participates in individual patient care meetings with multidisciplinary team members and the patient/family to evaluate progress and to identify and resolve problems that may interfere with a positive patient outcome.
</li><li>Facilitate individual sessions with patient &amp; family, and any other significant others according to therapeutic needs and program practices
</li><li>Assesses discharge planning needs to ensure a safe, timely and efficient discharge. Identifies variances during the patient&rsquo;s stay in order to evaluate and improve processes that affect the efficiency and quality of patient care.
</li><li>Arranges for community services (including short and long-term placement) prior to discharge to meet patient&rsquo;s needs with recognition and documentation of patient choice of service providers. Demonstrates effective use of these resources within established reimbursement guidelines.
</li><li>Provides patient education and advocacy as appropriate.
</li><li>Maintains knowledge and awareness of mental health laws regarding patients&rsquo; rights and voluntary/involuntary commitment proceedings, coordinating such proceedings with necessary personnel.
</li><li>Maintains appropriate, timely, and effective communication with patients, families, community agencies, physicians, nursing staff, department managers, ancillary departments, and the Manager regarding variances, aspects of patient care management.
</li><li>Facilitates insurance authorization, pre-certification, and concurrent reviews for assigned patients.
</li><li>Maintains clinical records of all patient contact and clinical reviews, according to hospital policy and other regulatory guidelines (i.e., State, JCAHO). Documentation is completed in a professional and timely manner and includes interventions, recommendations, and referrals.
</li></ul>PHY S ICAL A N D S E N S ORY R EQUIREMENT S :
Sitting for up to 5 hours per day, 2 hours at a time. Standing for up to 1 hour per day, 1 hour at a time. Walking for up to 2 hours per day, 20 minutes at a time. Occasionally uses fingers to turn pages. Frequently uses hands to write, type, and hold charts. Rarely uses the hands or fingers for firm grasping or twisting/turning. Frequently uses upper extremities to lift and carry up to 10 pounds. Frequently stoops, occasionally squats, rarely reaches above shoulder level. Hearing as it relates to normal conversation in person or on telephone. Seeing as it relates to general vision, near vision, far vision, color vision, and peripheral vision.
ED U C A TION:
Registered Professional Nurse with a current license to practice in the state of Pennsylvania. Bachelor's Degree in Nursing required
OR
Licensed Social Worker, MSW, Licensed Professional Counselor (LPC) or Mental Health Professional with a master&rsquo;s degree in a human services related field required.
TR A INING A ND E X PERI E N C E:
At least 2 to 5 years of clinical experience providing care to patients with mental health illness. Previous experience in discharge planning and case management models preferred. Crisis Prevention Institute (CPI) training required within 90 days of hire. CPR preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Case Manager (Float), Behavioral Health, Full-time, Days

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Clinical Research Coordinator (CRC) assumes a critical role in the research process. The CRC is responsible for the screening, enrollment, consenting, and coordination of clinical trials ensuring compliance with the protocol and all local, state, ICH/GCP Guidelines, and Federal regulations. The CRC is also responsible for maintaining quality data for all patients enrolled into clinical trials as assigned, ensuring timely and accurate data entry for trials as assigned.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Demonstrates knowledge and practice of ICH/GCP guidelines, HIPPA Regulations and Confidentiality Policies related to clinical research
</li><li>Sound conduct of the clinical trial, including but not limited to, recruitment, screening, enrollment, and follow-up of eligible subjects according to protocol requirements. This includes performing required study procedures as applicable. Apply knowledge and skills to independently review new protocols, consents, and other clinical trials documents to ensure protocol compliance
</li><li>Review and extract data from medical charts to screen patients for eligibility for assigned protocols
</li><li>Review consent form, protocol procedures, and treatment regimen with potential patients and obtain consent from interested participants, documenting the consent process as required
</li><li>Maintenance of accurate and complete documentation, including but not limited to regulatory documents, signed informed consent forms, source documentation, drug dispensing logs, subjects logs and study-related communication.
</li><li>Organizational management of all aspects of the trial including but not limited to timeliness in completing case report forms (CRFs), data entry, reporting adverse drug events, managing caseload and managing study files.
</li><li>Obtain data from other departments (radiology, pathology, etc.) as required by each protocol.
</li><li>Prepare research charts for monitoring visits and audits.
</li><li>Respond to data queries and collate data as requested by research group or investigator, and maintain quality source documentation.
</li><li>Review charts for adverse events and submit appropriate documentation
</li><li>Submit follow-up information as specified by protocol. Long-term survival follow-up may require extensive time acquiring medical records from other physician offices, patient and/or family contact, or correspondence with regulatory agencies.
</li><li>Supports conduct of clinical trials, including travel to physician offices and national meetings/conferences
</li><li>Communication of all protocol-related issues/problems, and other relevant study information to the appropriate medical and management staff.
</li><li>Professional conduct in the presence of subjects, research staff, sponsors, monitors, etc.
</li><li>Provide direction/training to other members of research staff as appropriate. For example, guidance to clinical research associate in completing case report forms.
</li><li>Preparation and shipping of laboratory specimens to study (central) laboratories and maintenance of appropriate certifications related to this function (for example, IATA training).
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting for up to seven hours per day, 3 hours at a time. Standing for up to 4 hours per day, 3 hours at time. Requires occasional fingering, handling and twisting and turning. Occasionally requires lifting, carrying and pushing and pulling objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation, seeing as it relates to general vision.
EDUCATION:
Bachelor&rsquo;s degree required; will accept Associates degree or High School degree with equivalent clinical research experience (3 years) with 1-2 years coordinator and/or data management experience highly preferred. Must be familiar with medical terminology.
TRAINING AND EXPERIENCE:
Required knowledge of Microsoft Office Programs: Word, Excel, Access, Outlook; Internet Functions. Experience in health-related field (2 years) required. One year experience in clinical research highly preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Clinical Research Coordinator I - Precision Medicine

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</h3>HOURS:
<ul><li>Per Diem (Part Time)
</li><li>Monday-Friday, As Needed (Shifts are available for sign up between 7 AM- 5 PM, 7 AM - 12 Noon, or 12 Noon to 5 PM)
</li><li>Every other Saturday 7 AM - 1 PM
</li>Upper Perkiomen (Pennsburg) location with additional hours available for sign up at Upper Bucks (Quakertown) Heart &amp; Vascular, Mon-Fri 7 AM - 3 PM 
<li>
</li></ul>The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.
</li><li>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.
</li><li>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.
</li><li>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.
</li><li>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).
</li><li>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.
</li><li>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.
</li><li>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient&rsquo;s journey throughout their visit.
</li><li>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.
</li><li>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.
MINIMUM QUALIFICATIONS EDUCATION:
High school graduate or equivalent required. Certificate/Degree in health care related field preferred.
TRAINING AND EXPERIENCE :
Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Patient Access Representative (Per Diem)

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</h3>HOURS:
Per Diem, as needed.
Examples of hours that may be available:
 At Brodheadsville:
 Saturday, 7 AM-1:30 PM
 Sunday, 8 AM -4 PM
 Monday, 3 PM- 8 PM
 At Wind Gap:
 Coverage as needed on various shifts. Can vary.
Locations will be mainly Brodheadsville and Wind Gap, but could also include Pocono Summit, Smithfield Gateway and 2 other East Stroudsburg locations. 
The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.
</li><li>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.
</li><li>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.
</li><li>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.
</li><li>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).
</li><li>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.
</li><li>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.
</li><li>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient&rsquo;s journey throughout their visit.
</li><li>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.
</li><li>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.
MINIMUM QUALIFICATIONS EDUCATION:
High school graduate or equivalent required. Certificate/Degree in health care related field preferred.
TRAINING AND EXPERIENCE :
Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Join St. Luke's University Health Network and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

St. Luke's University Health Network

About Company

Pharmacy Sales Clerk - Per Diem

Medical Assistant - Chiropractic, Bethlehem

Respiratory Therapy Intern Miners Campus

Case Manager (Float), Behavioral Health, Full-time, Days

Clinical Research Coordinator I - Precision Medicine

Patient Access Representative (Per Diem)

Patient Access Representative (Per Diem)