Qureos Mentor

St. Luke's University Health Network

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>Performs diagnostic radiographic procedures adhering to the principle of radiation protection, according to local, state and federal standards.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Properly identifies patient and exam and performs diagnostic radiographic services on patients with the maximum amount of care, while evaluating the technical quality.
</li><li>Responsible for successful technical continuity of care and education of radiological procedures to patients.
</li><li>Demonstrates competency in the knowledge of the RIS/HIS modules appropriate to their job responsibilities.
</li><li>Assists in gathering and recording data for Radiology Quality Assurance/Performance Improvement program.
</li><li>Assumes responsibility for assigned area, making sure all equipment and supplies necessary for that area are readily available for use.
</li><li>Accurately adheres to downtime procedures to assure appropriate information is available resulting in excellent continuity of care for patients.
</li><li>Maintains responsibility for own professional development through active participation in inservices and/or continuing education programs.
</li><li>Provides educational information to the patient regarding their examination.
</li><li>Annual peer review of films meets department standards.
</li><li>Knowledgeable regarding patient condition, history and appropriate background and information pertinent to proposed examination.
</li><li>Accountable for quality of digital images sent to PACS. Verify correct patient is selected from worklist, ensures accuracy of Medical Record information prior to being sent to PACS.
</li><li>Responsible for the success of the department to achieve hospital designated Press Ganey mean score. Every patient should receive patient education and your personalized business card. Apology cards should be sent or given to all patients when we do not meet their expectations.
</li><li>Assists with secretarial and file room duties when necessary, maintaining accurate patient records. Assists in other areas as needed.
</li><li>Assists in lifting and transporting patients when necessary.
</li><li>Care for patient&rsquo;s needs while in the department.
</li><li>Stocks and supplies inventory of Radiology Rooms.
</li><li>Completes Event Report Forms and/or notifies Patient Safety Hotline according to hospital guidelines.
</li><li>Order entry of patient exams.
</li><li>Notifies RN of any patient problem or reaction.
</li></ul>PHYSICAL AND SENSORY DEMANDS:
Frequent use of fingers and hands to operate equipment, pull x-ray folders and chart information. Walking or standing for up to 8 hours per shift in 30-minute increments. Pulling, pushing and lifting patients up to 300 pounds with assistance. Listing and moving objects of up to 30 pounds. Frequent stooping, crouching and bending. Frequently lifting arms above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to normal vision.
EDUCATION:
Graduate from an ARRT recognized education program, or ARRT registered, or ARRT registry eligible. Must pass registry within 1 year of hire date. NJ staff must have current New Jersey State Radiologic Technologist License (with NJ Dept. of Environmental Protection) and must be registered before date of hire.
TRAINING AND EXPERIENCE:
 Experience as a radiologic technologist preferred, and ongoing training in department procedures. Must rotate through all areas of diagnostic radiology. Current BLS certification required within three months of hire. History of computer usage experience required.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Weekend Radiology Technologist

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Manager, Advanced Practitioners is a clinical leader, but also administratively responsible for physician assistants and nurse practitioners (APs), in reference to personnel matters and day to day operations. Partners with service line&rsquo;s physician and administrative leadership, ensuring the AP onboarding/orientation, education, and daily clinical operations, are successfully accomplished and aligned with the service-line&rsquo;s strategy and goals.
 
 
Responsible for ensuring the APs are efficient, coordinated, and compliant with department policies &amp; procedures. Responsible for APs day-to day operations, ensuring high quality standard of care is delivered and strategic goals are achieved, in a fiscally responsible manner. In addition to the Manager, Advanced Practitioners position, he/she is responsible for providing clinical services to the service line as defined in the Advanced Practitioner job description.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Partners with administrative and physician leadership, in accomplishing the goals and initiatives of the department.
</li><li>Serve as a mentor and resource for service-line&rsquo;s APs, regarding clinical, professional, and administrative leadership development.
</li><li>Responsible for service-line&rsquo;s APs day to day operations
</li><li>In conjunction with physician leadership and administration, is responsible for advance practitioner personnel matters &amp; decisions, both internal and external, to the department. (i.e. formal counseling for disciplinary reasons)
</li><li>Identifies needs and required support for the APs within the department. Assists with development of programs or services, to meet those needs.
</li><li>Resource for staff and physicians, in relation to AP scope of practice, the multidisciplinary care model, and the job role of the AP.
</li><li>Coordination of AP students being assigned, and successfully completing clinical rotations with service-line and/or provider group.
</li><li>Assists with recruitment &amp; hiring of APs
</li><li>Maintains a formal/documented onboarding/orientation process for APs hired onto the service line.
</li><li>Ensures completion of required AP educational activities &amp; requirements (i.e. competency, skill reviews, mandatory in-servicing)
</li><li>Facilitates and/or participates in AP group, service-line, hospital, and/or unit operational and clinical committee meetings
</li><li>Attends and participates in department&rsquo;s operations, clinical review/development, and performance improvement/quality committees and/or meetings.
</li><li>Ensures monthly rounding, and annual performance evaluations, are completed on APs, in a timely manner
</li><li>All duties, responsibilities, and functions of the Advance Practitioner job description
</li><li>Other related duties, as assigned
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sit up to 3-5 hours per day; 1-2 hours at a time. Stand for up to 3-5 hours per day; 2 hours at a time. Walk 1 hour per day. Frequently lifting, carrying and pushing objects up to 10 pounds. Rarely lifting, carrying and pushing objects up to 75 pounds. Frequently stooping and bending. Frequently reaching above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. Must be able to speak as it relates to normal conversation and projection as it relates to lectures and presentations.
EDUCATION:
Certified Registered Nurse Practitioner, Medical Physician Assistant, or Osteopathic Physician Assistant with current license to practice in the state of Pennsylvania and/or New Jersey.
Master&rsquo;s Degree required; MHA/MBA preferred; Doctorate optional.
Physician Assistants must also have a current certification through the National Commission on Certification of Physician Assistants (NCCPA).
TRAINING AND EXPERIENCE:
Three (3) years experience in Advanced Practitioner leadership preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Advanced Practitioner Manager - Pediatrics

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Security/Maintenance Associate is responsible to perform general maintenance and security duties, respond to all security alerts, fires, and disasters (i.e.; Disasters Levels I, II, III, and IV, etc.). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Patrols hospital property to ensure the safety for patients, visitors, employees, etc.
</li><li>Handles and monitors patients that exhibit violent behavior.
</li><li>Investigates security related incidents and documents findings on an incident report.
</li><li>Documents and maintains a daily report of activities.
</li><li>Locks and unlocks various buildings around the hospital campus.
</li><li>Responsible for being part of the fire and disaster response teams.
</li><li>Enforces the hospital parking policy.
</li><li>Display a caring and professional attitude when greeting all customers at all times.
</li><li>Demonstrates competence, as a member of the security alert team, in responding to agitation/ violent behavior of an individual requiring verbal de-escalation and/or physical restraint.
</li><li>Performs hazardous patient decontamination procedures. Identifies hazards, selects proper personal protective equipment (including respiratory protection) sets up appropriate decontamination systems, removes contaminated clothing from patients, and contains contaminated wastes for proper disposal.
</li><li>Works independently, in a safe and appropriate manner. Demonstrates both problem-solving/problem prevention skills equal to the expected level of responsibility to their jobs.
</li><li>Be able to install, repair, and maintain various parts and components of equipment within the facilities.
</li><li>Perform preventative maintenance checks / inspections on all equipment as required.
</li><li>Have knowledge of general commercial building maintenance.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Frequent climbing, stooping, crouching, kneeling, reaching and standing. Must be able to walk up to &frac12; mile to job assignments and run to respond to emergency situations in a timely manner. Must frequently talk to employees and non-employees about work related issues. Occasionally must sit, crawl, push objects of various weight and material, balance body, finger and grasp. Must be able to lift, push, pull and/or carry up to 100 pounds while weight of item is stationary or moving. Must be able to hear as it relates alarms, verbal orders, etc. Must be able to see as it relates to use of equipment, tools, prints and diagrams. Must be able to smell and as it relates to possible maintenance problems. Must be able to feel as it relates to equipment, tools and determining problems. Must be able to work alone and/or with others. Must be able to work in confined spaces. Must be able to withstand varied temperature changes as it relates to weather and work area conditions. Must be able to feel vibrations as it relates to possible maintenance problems.
EDUCATION:
Must have a high school diploma or equivalent certificate (G.E.D.).
Trade School Certificate preferred.
Must possess and maintain a valid driver&rsquo;s license (based on state of residence)
TRAINING AND EXPERIENCE:
Experience in security/ security related fields and customer service is preferred. Mechanical ability related to various trades preferred. General knowledge of commercial building maintenance preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Security/Maintenance Associate

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Coordinator, Respiratory Care will be responsible for staffing of the department, monitor daily workload and adjust staffing as needed. In conjunction with the Respiratory Care Manager, the Coordinator will work with clinical staff to develop systems and procedures necessary for efficient clinical operations and provide training, information and support required by employees to solve problems to enable high quality, efficient patient care.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Provides staff with the necessary training, information and support to solve problems and improve operations at the staff level.
</li><li>Coordinate the daily operations of the department, troubleshooting and resolving issues as they occur. Assist with scheduling, coaching, training, hiring and yearly performance assessment.
</li><li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
</li><li>Perform as a role model and consistently demonstrate an advanced level of expertise and enhanced communication skills.
</li><li>Provides direct patient care 80% of time.
</li><li>Will be the first contact person for staff of all disciplines in the absence of the Respiratory Care Manager.
</li><li>Maintains a high level of knowledge related to the department and seeks opportunities to enhance professional growth.
</li><li>Recommends process improvement initiatives to the Respiratory Manager and assists staff in implementation of these initiatives.
</li><li>Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to two hours per day-1 hour increments. Standing up to 6 hours per day-1 hour increments. Walking up to 4 hours per day-15 minute increments. Frequently uses fingers to manipulate small vials, equipment, etc. Continuous use of hands for writing and operating respiratory equipment. Continuous twisting/turning of hands and body to provide patient care. Occasional lifting of boxed and equipment up to 25 pounds. Frequent carrying objects/equipment up to 25 pounds. Frequent pushing/pulling of equipment or patients up to 300 pounds. Frequent stooping/bending. Occasional crouching. Occasional reaching above shoulder. Ability to palpate arteries, feel skin temperature, etc. Hearing as it relates to normal, high and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception.
EDUCATION:
Registered Respiratory Therapist in the state of Pennsylvania. Valid license to practice respiratory care in the state of PA. BLS, ACLS, PALS required. NRP certification required for campuses that have a NICU. Associates or Bachelor's degree preferred.
TRAINING AND EXPERIENCE:
Five years previous experience as a Respiratory Therapist. Knowledge of clinical settings, program development and evaluation. Strong oral and written communication skill/ excellent leadership skills and a willingness to lead by example.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Respiratory Clinical Coordinator, (Full Time, Days)

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</h3>HOURS :
Full Time, Nights, 40 hours/week
Schedule: Monday through Friday, 10:45pm-645:am with every other weekend and alternating Holidays. 
The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.
</li><li>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.
</li><li>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.
</li><li>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.
</li><li>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).
</li><li>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.
</li><li>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.
</li><li>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient&rsquo;s journey throughout their visit.
</li><li>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.
</li><li>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.
MINIMUM QUALIFICATIONS EDUCATION:
High school graduate or equivalent required. Certificate/Degree in health care related field preferred.
TRAINING AND EXPERIENCE :
Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Patient Access Representative (Full Time, Nights)

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</h3>HOURS:
Part Time, Days, 16 hours/week
Schedule: Every Thursday and Friday 0900-1430, and alternating Wednesdays 0900-1430 and Saturdays 0700-1200 
The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.
</li><li>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.
</li><li>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.
</li><li>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.
</li><li>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).
</li><li>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.
</li><li>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.
</li><li>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient&rsquo;s journey throughout their visit.
</li><li>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.
</li><li>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.
MINIMUM QUALIFICATIONS EDUCATION:
High school graduate or equivalent required. Certificate/Degree in health care related field preferred.
TRAINING AND EXPERIENCE :
Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Patient Access Representative (Part Time, Days)

<div><h3 class="jobSectionHeader">St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. 
</h3>The Oncology Transportation Coordinator/Dispatcher is responsible for the coordination, review, and dispatching of transportation services for oncology patients supported through the SLUHN STAR Transport program. This role serves as a central point of contact for oncology transportation referrals and ensures patients are connected to the most appropriate, safe, and cost‑effective transportation option. Responsibilities include reviewing transportation referrals, coordinating with social work and oncology teams, assessing patient transportation resources (including insurance and public transportation), and scheduling and dispatching STAR oncology transport drivers.
JOB DUTIES AND RESPONSIBILITIES:
<ul><li>Review incoming oncology transportation referrals for completeness, accuracy, and eligibility for STAR oncology transport.
</li><li>Coordinate closely with Oncology Social Work, Patient Navigation, Care Management, and clinical teams to clarify transportation needs and ensure timely resolution of referrals.
</li><li>Serve as a resource to oncology offices by providing guidance on appropriate transportation pathways and STAR program criteria.
</li><li>Conduct assessments of patient transportation needs and identify appropriate options, including:
<ul><li>Insurance‑covered transportation programs
</li><li>Public transportation resources
</li><li>Community or family support options
</li><li>STAR oncology transport when other options are unavailable
</li></ul></li><li>Verify patient insurance coverage related to transportation services and assist in determining appropriate utilization of resources.
</li><li>Escalate complex or high‑risk transportation cases per established STAR governance and decision‑making standards
</li><li>Schedule and dispatch STAR oncology transport drivers in accordance with patient appointment times, operational capacity, and geographic considerations.
</li><li>Coordinate daily driver schedules, route planning, and transport timelines to ensure efficient and patient‑centered service delivery.
</li><li>Communicate transport details to patients, oncology offices, and drivers, including pickup times and instructions as needed.
</li><li>Adjust schedules in real time to manage cancellations, delays, and urgent oncology transportation needs
</li><li>Accurately document transportation determinations, resource utilization, and communication outcomes in appropriate systems
</li><li>Maintain clear, professional, and timely communication with patients, caregivers, oncology staff, social work, and transportation leadership.
</li><li>Collaborate with STAR leadership to support quality improvement, workflow refinement, and consistent application of oncology transport standards.
</li><li>Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
</li><li>Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
</li><li>Demonstrates/models the Network&rsquo;s PCRAFT values during interactions with all customers.
</li><li>Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
</li><li>Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices
</li><li>Complies with Network and departmental policies regarding attendance and dress code.
</li><li>Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
</li><li>Other related duties as assigned.
</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:
Sitting 8 hours per day; 3 hours at a time. Stand up to 1 hour per day; 30 minutes at a time. Walk up to 2 hours per day; 20 minutes at a time. Continuously fingering and handling for data entry, typing, etc. and occasional twisting and turning. Occasionally lift up to 20 lbs. Occasionally carry up to 15 lbs. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation. Must be able to see as it relates to general, near, far, color, peripheral vision and monotony.
EDUCATION:
High School Diploma or equivalent required.
TRAINING AND EXPERIENCE:
Experience in healthcare coordination, transportation services, dispatching, or patient support roles preferred. Strong organizational, communication, and problem‑solving skills. Ability to work collaboratively with multidisciplinary oncology and social work teams. Proficiency in computer systems and scheduling/communication platforms.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
<h2 class="jobSectionHeader">St. Luke's University Health Network is an Equal Opportunity Employer.</h2></div>

Oncology Transportation Coordinator/Dispatcher (Part Time)

Join St. Luke's University Health Network and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.